Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011
TSB-0042-1105/23/201110039067Ready07/07/2011
TSB-0042-1105/23/201110039067Toyota: 2004-2009 prius. the airbag light is on with two possible trouble codes stored. there is a problem with a wire harness. *rm07/07/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/26/20121
 S10 appropriate handling- letter to the secretary from re expressing concerns regarding toyota safety problems *tgw note: unable to view flash drive *tgw the consumer stated he was sitting at a red light when a 1997 chevrolet tahoe rear ended him. the chevrolet destroyed the rear of the vehicle, slamming the right front of the vehicle into the shoulder concrete wall, pitching the vehicle up into the air on its right front roof and fender, sliding down 10-15 feet landing on its right side, coming to a stop between 70 to 80 feet from the stop line where he was hit. none of the air bags deployed and the seat belt tensioner did not keep his head from the hitting the roof. the consumer had a deep laceration on the top of his head, and a herinated disc in his neck. *jb
06/04/201266000
 Driving on the freeway at 68 mph when the car in front of me suddenly slammed on their brakes. i also slammed on the brakes but was not able to stop and rear ended the other car. my hood was crumpled, and the front end was pushed in. radiator fluid was leaking. the car was not driveable and had to be towed. the air bags never deployed.
04/06/2012
 My husband hit a jeep who went through his red light. we t-boned him, our air bags did not deploy. we were going 40 which is the posted speed. my husband hit the brakes but there was no way we could get stopped. we did get checked at the hospital. thankfully we had minor bruises, but our 2008 toyota prius was totaled. the car took the impact well, seat belts kept us safe, as well our grandson's car seat but, the air bags didn't work.
04/06/20121
 Cpsc# i1240212a. 2008 toyota prius. consumer stated she and her husband were in a car accident. they had the green light and a vehicle ran through his red light. her husband wasn't able to stop, and t-boned the other vehicle, and the air bags did not deploy. their vehicle was totaled. *ln
11/16/201180000
 Pulling away from a stop sign, in the middle of the intersection, my 2008 prius was t-boned by a 1994 van (traveling 35mph according to the driver). the van struck the center of the passenger door, crushing the door and door frame. the rear door is also damaged an unable to be opened. the rear seat passenger broke the window with her head and required staples, front passenger arm was smashed by the door, driver has whiplash. none of the airbags in the car deployed. the van's two front airbags deployed.
01/11/201141000
 In 2008, i bought the new prius 2008. on january 11, 2008 i am driving with speed 35 mph and head-on crash it by a car from opposite direction with speed 40mph head on collision on 2/3 of the car from a driver side were damage, the engine split and an half. the car were total loss..but the airbag did not deploy. call toyota experience (1-800-331-4331) but they do not want to take any actions. i hit the steering wheel hard chip 2 of my teeth, loosing 4 and suffered neck,back, shoulder,and knee, cut and bruises.
05/01/2009109/01/2008
 S10 appropriate handling - letter to the secretary from mrs. judy haley gizmo disputing claim by toyota that unintended acceleration of toyota vehicles due to faulty floor mats. *nj the consumer disputed toyota's claim that the many cases of unintended acceleration were due to faulty floor mats. the consumer stated the crash she had was not due to faulty floor mat's which were latched down, but was due to acceleration/brake problems in the computer and electrical systems of the vehicle. the consumer stated she backed the vehicle out of the driveway, she exited the garage and pressed the button to close the garage door. after closing the garage door, she sated she wasn't sure if she placed the gear in drive or neutral, but suddenly the vehicle lunged forward going up to 15-20 mph. within 5 seconds the consumer crashed into the garage door, rammed into the inside kitchen wall causing extensive damage. the air bags didn't deploy. the consumer suffered injuries.
08/19/20083000
 Tl*the contact owns a 2008 toyota prius. while driving approximately 30 mph, the vehicle was struck on the front passenger side by another vehicle. the air bags failed to deploy. the contact's wife sustained minor injuries and the vehicle sustained major damages. a police report was filed. the vin was unknown. the current and failure mileages were approximately 3,000.
02/13/20081
 Tl*the contact's mother owns a 2008 toyota prius. the vehicle was struck on the passenger side by another vehicle. none of the air bags deployed. a police report was filed and two occupants died. the vin, speed, purchase date, engine size, number of cylinders, and mileages were unknown.
AIR BAGS - FRONTAL
01/11/201141000
 In january 2008, i bought the new prius 2008. on january 11, 2011 i am driving with speed 35 mph and car from opposite direction lost control and hit my car with speed 40 mph head on collision on 2/3 of the car from a driver side were damage, the prius engine split and an half. the car were total loss..but the airbag did not deploy. i called toyota experience (1-800-331-4331) but they provide them all information and pictures and request for them for reason why airbag did not deploy. i have not heard back from toyota and no actions. has been taken. i i hit the steering wheel hard chip 2 of my teeth, loosing 4 and severly suffered neck,back, shoulder,chest, rib, hipand knee, cut and bruises
01/15/2011
 I was in a car accident with a 2008 toyota prius. i was traveling approx 30 miles per hour and hit a parked car with my front passenger tire. the car is potetially totalled. my airbags did not deploy and i hit the streering wheel and sustained a concussion.
01/11/201141000
 In january 2008, i bought the new prius 2008. on january 11, 2011 i am driving with speed 35 mph and car from opposite direction lost control and hit my car with speed 40 mph head on collision on 2/3 of the car from a driver side were damage, the prius engine split and an half. the car were total loss..but the airbag did not deploy. i called toyota experience (1-800-331-4331) but they provide them all information and pictures and request for them for reason why airbag did not deploy. i have not heard back from toyota and no actions. has been taken. i i hit the steering wheel hard chip 2 of my teeth, loosing 4 and severly suffered neck,back, shoulder,chest, rib, hipand knee, cut and bruises
01/15/2011
 I was in a car accident with a 2008 toyota prius. i was traveling approx 30 miles per hour and hit a parked car with my front passenger tire. the car is potetially totalled. my airbags did not deploy and i hit the streering wheel and sustained a concussion.
01/11/201141000
 In january 2008, i bought the new prius 2008. on january 11, 2011 i am driving with speed 35 mph and car from opposite direction lost control and hit my car with speed 40 mph head on collision on 2/3 of the car from a driver side were damage, the prius engine split and an half. the car were total loss..but the airbag did not deploy. i called toyota experience (1-800-331-4331) but they provide them all information and pictures and request for them for reason why airbag did not deploy. i have not heard back from toyota and no actions. has been taken. i i hit the steering wheel hard chip 2 of my teeth, loosing 4 and severly suffered neck,back, shoulder,chest, rib, hipand knee, cut and bruises
01/15/2011
 I was in a car accident with a 2008 toyota prius. i was traveling approx 30 miles per hour and hit a parked car with my front passenger tire. the car is potetially totalled. my airbags did not deploy and i hit the streering wheel and sustained a concussion.
04/06/201014000
 Right lane of freeway 134 e in burbank ca blocked and vehicle in front of me and myself were obliged to come to a full stop. my 2008 prius was then rear-ended by a range rover and propelled into the large pickup truck in front of me. both back and front were significantly impacted and car was a total loss. driver (myself) was wearing seatbelt and suffered face and chest contusions. the airbag did not deploy and driver's face impacted steering wheel.
03/23/201039000
 2008 toyota prius was hit in the rear, side and front and totaled for a loss of $20,792.00 and air bags never deployed.
04/22/200938001
 A 2008 toyota prius, 3,800 miles on odometer, collided with a tree. the collision was head on. the car was evaluated by the insurance adjuster, as a total loss. the air bags did not inflate, neither the driver side nor the passenger side. head injuries resulted to both the driver and passenger. passenger is suing me. *tr
03/28/2009150001
 Front airbags passenger side. while adult sitting in passenger seat airbag sign reads no airbag sometimes other times reads airbag on. passenger gets in and out and sign may or may not change. not sure if airbags are working at all. *tr
01/09/200924000
 Tl*the contact owns a 2008 toyota prius. while driving 60 mph, the driver passed out and lost control of the vehicle. the vehicle continued to accelerate and crashed through a fence. the vehicle came to a stop when it crashed into a head stone in a cemetery. the driver was wearing her seat belt, but the air bags failed to deploy. the driver sustained head, neck, and chest injuries. the vehicle was inspected by an insurance adjuster, who stated that the air bags malfunctioned and should have deployed based on the rate of speed and frontal damage. a police report was filed and the vehicle was destroyed. the contact is in the process of notifying the manufacturer. the failure mileage was 24,000.
AIR BAGS - SIDE/WINDOW
03/23/201039000
 2008 toyota prius was hit in the rear, side and front and totaled for a loss of $20,792.00 and air bags never deployed.
09/28/20091
 My daughter, driving her 2008 toyota prius, was hit by another vehicle, spun around and hit by a second vehicle. i wish to attach pictures of her vehicle which show the destruction but, the one thing that the photos do not show is the side-curtains being deployed. she was injured but thankfully her children were not in the vehicle. would you like to see the photos? let me know. *tr