Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
01/10/201250000
 Tl-the contact owned a 2008 toyota prius. the contact stated that while driving 25 mph, the brakes failed, which caused the vehicle to crash into another vehicle. no injuries were reported. the vehicle was destroyed at the scene and towed away to the dealer. the dealer diagnosed that the brakes functioned properly and there was no failure. the manufacturer was notified and stated that the failure was the contact
01/10/201250000
 Tl- the contact owns a 2008 toyota prius. the contact stated that while driving at 25 mph the vehicle brakes fail. which failure caused the vehicle to crash into another vehicle. no injuries were reported at the crashed. the vehicles was destroyed at the scene and was towed away to the dealer. the dealer diagnosed an investigation on the vehicle and stated that the brakes were fine without any failure at all. the manufacture was notified and stated that the vehicle failure was the contact fault and offered no assistance. the failure and current mileage was 50,000. lg
06/22/201234000
 Pulled out of parking lot, started accelerating, went to hit brakes and brakes failed. brake pedal travel was more than normal, started pulsing brakes. dashboard lights came on (not sure which ones). problem also occurred in september 2011, and ourisman toyota chantilly reset the brake stroke sensor ourisman charged us for this work, and recommended replacing the sensor (~500). dealership stated this was not covered under warranty due to over three years. even though it was a safety issue, they did not replace sensor at that time.