Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 12V536000 | Toyota Motor Engineering & Manufacturing | from 08/06/2003 to 03/30/2009 | V (Vehicle) | 350662 | 01/17/2013 | MFR | TOYOTA MOTOR CORPORATION | 11/14/2012 | 11/14/2012 | |||||||
| Defect Summary | Toyota is recalling certain model year 2004-2009 prius vehicles manufactured august 6, 2003, through march 30, 2009 and fchv-adv vehicles manufactured december 12, 2008, through september 13, 2011. during manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. the coil wire may corrode at the scratched portion. | |||||||||||||||
| Consequence Summary | The corroded coil wire may break and the water pump could stop. the corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. this may increase the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. the recall began on january 17, 2013. owners may contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/01/2012 | 1 | 09/01/2008 | |
| 2008 toyota prius. consumer writes in regards to defective parts replaced in vehicle. *smd the consumer stated the check engine light illuminated. after doing research, it appeared the problem was with the coolant control valve. the vehicle was taken to the dealership, where an inspection revealed the check engine light was due to the premature failure of the coolant control valve. | |||
| 05/15/2008 | 25000 | ||
| Tl- the contact owns a 2008 toyota prius. while attempting to accelerate, the contact noticed that the vehicle would pause and the tires lost traction. the vehicle was taken to the dealer who stated the vehicle was performing normally and could not be repaired. the current and failure mileages were 25,000. rvk | |||
| 05/15/2008 | 25000 | ||
| Tl- the contact owns a 2008 toyota prius. while attempting to accelerate, the contact noticed that the vehicle would pause and the tires lost traction. the vehicle was taken to the dealer who stated the vehicle was performing normally and could not be repaired. the current and failure mileage was 25,000. rvk | |||
| 05/15/2008 | 25000 | ||
| Tl- the contact owns a 2008 toyota prius. while attempting to accelerate from a stop the contact noticed that the vehicle will pause in its acceleration whenever the tires loose traction. the vehicle was taken to the dealer where the contact was informed that vehicle was performing normally and could not be repaired. the current and failure mileages were 25,000. bml | |||
| 03/02/2012 | 17000 | ||
| Tl-the contact owns a 2008 toyota prius. the contact stated that smoke emitted from under the hood while driving into a garage at 5 mph. the contact opened the hood and noticed a flame. the contact then extinguished the flame. the fire department was not notified. the insurance company was notified and stated that they would not repair the vehicle. the vehicle was towed to the dealer, who stated that the failure was due to the wiring harness. the vehicle was not repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 17,000. sm. | |||
| 03/02/2012 | 17000 | ||
| Tl-the contact owns a 2008 toyota prius. the contact was pulling the vehicle in the garage under 5 mph when he saw smoke coming from under the hood. he opened the hood and saw a blaze and then put the fire out. the fire department was not notified. the insurance company was notified who stated they will not repair the vehicle. the vehicle was towed to the dealer who stated it was the wiring harness and they will not repair unless the contact pay the expense himself. the vehicle was not repaired. the manufacturer was not notified. the vin was unknown. the failure mileage was 17,000. mw | |||
| 12/31/2009 | 45000 | 1 | |
| On 31 december 2009 my 08 prius was slowed down prior to turning into a driveway, when it suddenly accelerated. it went out of control and crashed into trees and a powerpole. the floor mat, that according to toyota is supposed to cause this, was properly attached to the pegs in the floor, and in proper place even after the crash recently, on 6 april, 2010, i again experienced a sudden unexplained acceleration when going about 5/10 miles per hour. it lasted about four seconds and did not result in an accident. *tr | |||
| 12/17/2007 | 2000 | 1 | |
| This is a defect that i tried to resolve with the toyota dealership. i had owned a 2004 toyota prius that got 45-50 mpg while driving in town and about 45 highway. i traded this car in for a 2008 toyota prius. in the 2008, i am lucky to get above 35 mpg in town and i get about 45 highway. my mileage on highway is much higher than in town which is not what toyota advertises and i am not driving any differently than i did the 2004 prius. so something wrong with the ecm in the car. when i complained, the dealership took me on a drive with my car where they drove very very slowly downhill and registered 60 mpg and said there was nothing wrong and would not do anything. so i gave it up. now that i see that quality control of toyota is non-existent, i know the ecm is not acting properly and needs to be fixed. *tr | |||
| 01/06/2010 | 1 | ||
| I drive a 2008 toyota prius and have experienced two recurring problems with the vehicle. first, when i make sharp right turns, the engine cuts out. second, on uneven roads, the hydroplane feature activates and makes it difficult to steer and the car accelerates suddenly. this has happened on many occasions. *tr | |||
| 07/01/2009 | 13500 | 1 | |
| The engine got water in it before i even got the car and it also had two bent piston rods. *tr | |||
| 05/19/2009 | 12201 | ||
| Tl*the contact owns a 2008 toyota prius. the engine in the vehicle made a noise while driving various speeds. the dealer has diagnosed the failure on two occasions and stated that the coil packs needed to be replaced. two months after the coil packs were replaced the failure recurred. a representative from the corporate office inspected the vehicle and were unable to diagnose the failure; however, they removed and dismantled the engine and found water in the engine. the mechanics stated that the engine needed to be replaced at the contacts expense. the contact has requested that the engine be replaced at no cost by the manufacturer since it was a new vehicle. the failure mileage was 12,201 and the current mileage was 14,000. | |||
| 06/10/2009 | 4023 | 1 | |
| We bought the prius on june 2008 and it has only 4023 miles but in last one month it broke down three times . first time the car stopped on highway a strong beep sound and then check engine light, vehicle stability control light and a big red alert triangle came up the car lost it's power completely and got stalled in the middle of hwy - pretty scary. then on 6/2/2009 we noticed that we cannot open the hatch back door and the car is completely dead. both times we towed the car to the dealer and first time they said they did not find any thing wrong and they have reset all the computer, second time they said the battery was drained out without really ny proper reason. last night we drove the car may be about 15 miles or so and it's the same situation the beep sound and all the hazard lights came on in the middle of the road and the car is dead again and we had to tow to the dealer. three times in one month and in the middle of the road with a $30,000 dollars car is unacceptable. some one really can kill us from the back because it is so sudden that no way they could predict that we are going to be stalled within 5 seconds from 65 miles/hour speed. we have a child and she travels on the back seat all the time. what is the solution for it? toyota needs to take the responsibility. it is a real safety issue for our family. *tr | |||
| 03/13/2009 | 23500 | 1 | |
| 2009 toyota prius, engine failure while driving 65 mph on highway., pulled over momentarily and proceeded. first occurrence. engine stop running on hwy driving at 55 mph, had to be towed to dealer for repair. second occurrence. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 10/17/2008 | 21338 | 1 | |
| While my 2004 toyota prius was in the shop for its 30,000 mile maintenance, my mechanic found that the water pump has been leaking coolant (photos available). the car has only 21,600 miles, and its water pump should last at least three times as long. my local berkeley toyota dealer had three | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 04/27/2010 | 1 | 02/28/2008 | |
| S10 appropriate handling-letter to the secretary from re toyota problems *tgw the consumer stated the brakes made a noise. according to the dealer, there may have been rust on the rotors, due to lack of driving. the vehicle was not getting proper gas mileage and the gas motor made a lot of noise. | |||