Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/10/2008180001
 I bought a 2008 toyota prius in the summer of 2008 and almost immediately got into an accident. i was turning a corner and the car didn't handle as i expected - i got a hydroplaning warning light even thought it was not raining and tried to brake, but the brakes did not react and i ended up crashing into a curb, causing $3,000 in damage to the wheel, axel, and bumper. no one was hurt and there was no property damage other than to my own car. at the time i chalked it up to not yet being used to the car, i had previously had a jetta that handled wonderfully and i was used to that car being completely responsive. i made the necessary repairs to my car and just tried to be more cautious when i was driving in the future. i have always noticed certain things about the handling and braking of this car, and the current recall on the 2010 version made me realize i wasn't imagining these problems. i constantly get the hydroplaning type warning on my dashboard when i go over bumps or in bad weather, to the point where i feel unsafe driving my prius in inclement weather and often borrow a relative's car. i have been lucky to have no more accidents other than that first one, but there have been most definitely been times when i felt the car was not handling the way it ought to. even when i had that accident i had maintained to family and friends that i just couldn't fathom how i got into that accident and i felt like it was the car's fault. i didn't spread this opinion too widely though because it sounded like i was just making an excuse for my accident. that's really how i felt though; as if something went wrong with the brakes that day. i felt if i had been in any other car i've ever driven that accident could have been avoided. i didn't even know there was an option to file a complaint with the nhtsa until this recall hit the news, so i figured filing a complaint now is better than never filing at all. thanks for your time. *tr
07/10/2009200001
 2008 toyota prius leans to left 3/4 . it is visibly noticeable and sits even lower with driver occupant. toyota dealer says within specs and is safe. they won't replace springs on left side or coils. many other prius owners have same problems. i have extended warranty which we paid a lot for and they still won't fix vehicle. this can't be safe can it? *tr
SUSPENSION - REAR
10/20/200915325105/01/2008
 Tl* the contact owns a 2008 saturn vue. during routine service, a technician noticed that both rear tires exhibited uneven tire wear. the rear tires were replaced. however he speculated that the rear suspension system caused the tread to abnormally wear. the failure mileage was 15,325. the current mileage was 15,400. updated 3/8/10 *cn updated 06/11/10. *jb