Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 09V388000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 4260319 | 10/08/2009 | MFR | TOYOTA MOTOR CORPORATION | 10/05/2009 | 10/06/2009 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners in december 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota recall no. 90l/90lg.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 01/10/2013 | 70000 | ||
| Tl- the contact owns a 2008 toyota prius. the contact stated that while driving at various speeds, the vehicle accelerated independently. the failure recurred numerous times. the contact had her husband drive the vehicle and the failure recurred causing the vehicle to crash into another vehicle. there were no injuries. the vehicle was towed and stored until it could be inspected. the vehicle was not taken to a mechanic. the manufacturer was notified but no assistance was given. the failure and current mileage was 70,000. mah | |||
| 01/10/2013 | 70000 | ||
| Tl- the contact owns a 2008 toyota prius. the contact stated that while driving at various speeds the vehicle accelerated independently. the failure recurred numerous times. the contact had her husband drive the vehicle and the failure recurred causing the vehicle to crash into another vehicle. the contact had the vehicle towed to an impound for sixty days until it could be inspected. multiple dealers were contacted but no assistance was offered. the manufacturer was notified but no assistance was given. the failure and current mileage was 70,000. dt | |||
| 09/26/2012 | 87102 | ||
| Tl- the contact owns a 2008 toyota prius. the contact stated that while attempting to park the engine revved up. as a result, the vehicle jumped the curve and ran into some bushes. no injuries were reported. the vehicle was not taken to the dealer. the failure and current mileage was 87,102.pmb | |||
| 09/26/2012 | 87102 | ||
| Tl- the contact owns a 2008 toyota prius. the contact stated that while trying to pull into a parking space the engine revved up and the vehicle jump the curve and the vehicle ran into some bushes. no on was injured. the vehicle had not been to the dealer. the contact stated the vehicle had not suddenly accelerated before, but the engine did rev high. the failure mileage and current mileage s were 87,102.rl | |||
| 08/29/2012 | 70374 | 1 | |
| On 8/29/12, i got into my 2008 prius in the parking lot of the easton, md giant food-store to return home. this lot is on a slope just above a parking lot for walmart, with a paved road between the 2 lots. the parking lots were very crowded. i needed to get to the road separating the 2 lots in order to go home. i had just started the prius and put it into drive when it started to roar loudly, jumped out fast, and accelerated rapidly, even though i brake multiple times. the brakes seemed to make it accelerate faster. i was not touching the gas pedal, only the brake, but the car was roaring and out of control. on the way out of the giant lot, the prius hit 3 cars. the noise was very loud, and the car was out of control. pumping the brakes or holding them down did nothing to slow the car, and the noise was terrifying. the brakes did not work, and the prius continued to make a very loud roaring noise. the speed of the car made steering difficult, if not impossible, and there could have been injuries. the prius then left the giant parking lot, went down the mulched slope, crossed the street, bumped over the curb, and went up the walmart slope hitting a small tree. the car was probably going at least 40 mph and came to a stop only after it plunged into an unoccupied black car parked in the walmart parking lot. it was severely damaged and towed away. no one knew who the owner was at the time the police ordered it towed away. an occupant would have been severely injured or killed.during the above, the prius continued to run and the airbag functioned, keeping me uninjured. the brakes and the accelerator failed totally. four vehicles were damaged, one of which was totaled. but as far as i know, there were no injuries??for which i am grateful. this prius should not have been on the road despite having only 74,000 miles and its apparent good condition. *tr | |||
| 08/25/2012 | 47400 | 1 | |
| Around 4:30pm on saturday afternoon, we opened the car door to run some errands and were startled by a piercing noise. the dashboard was lighting up (abs & vsc) and although the car started, the dashboard remained lit and the beeping continued. when driving the car to the dealership, the brakes did not brake fully. after a $58 diagnostic test, we were told that acc pressure sensor needed to be cleared and if we returned with the same problem, we may need to replace a brake actuator part (cost = $2,560). before this incident, on saturday afternoon, we drove the car on the interstate for about 150 miles. for the last 15 minutes of our trip, we were driving through heavy rains on the interstate and on side roads. we did not experience any problems when driving the car in the rain, but are wondering whether or not the water affected the brakes. *tr | |||
| 09/19/2011 | 56900 | ||
| While entering a highway onramp in my company's 2008 toyota prius, the car suddenly began accelerating out of control without application of the gas pedal. i had to press hard on the brake just to hold the car at 65 mph. the car was surging and lunging forward, and i worried i wouldn't be able to find a place to pull over before losing control completely. for the next 5-10 minutes, as i approached traffic in front of me, the car continued to accelerate, even though i had my foot on the brake the entire time. at one point i noticed the car was reaching speeds in excess of 95 mph. a loud rattling noise ensued and an electrical smell filled the car. eventually, the brake completely failed to have any effect, and, barelling down the highway at 90 mph, i put the car in neutral, but it continued to accelerate. at this point i had my right foot on the brake pedal and depressed the parking break all the way to the floor with my left foot, this slowed the car slightly, but not enough to regain control. finally, i turned the car off completely, and with my hazard lights on, managed to pull the car away from traffic and off on the shoulder of the highway, where i coasted for a long distance, speeds decreasing gradually until eventually it stopped. smoke and a burning electrical smell filled the car. i filed a police report with an officer who happened to also be on the shoulder, giving someone a speeding ticket. my company towed the car to a dealership, and an investigation is supposedly underway, though i'm not optimistic about any sort of resolution based on the testimonies i have read from others who have experienced the same thing. luckily, in my case, this didn't result in an accident, and noone was killed. | |||
| 05/11/2011 | 35000 | ||
| Tl-the contact owns a 2008 toyota prius. while the contact was driving less than 20 mph attempting to park, the vehicle unexpectedly accelerated upon engaging the brake pedal. the vehicle failed to stop and crashed into a cement garage wall. there was no personal injury or police report filed. the frame and front end of the vehicle were severely damaged. the contact was able to drive from the scene. the vehicle was taken to an authorized dealer for body damage repair. the cause of failure was not determined. there was prior recall repair performed related to the defect under nhtsa campaign id number 09v388000 (vehicle speed control: accelerator pedal). the manufacturer was made aware of the problem. the approximate failure mileage was 35,000. js | |||
| 04/22/2011 | 30000 | ||
| Tl* the contact owns a 2008 toyota prius. the contact stated that while attempting to park, the vehicle suddenly accelerated. in addition, while shifting into reverse, the vehicle would not respond. the vehicle was then shifted into drive and the vehicle rapidly accelerated and crashed into a tree. there were no injuries and a police report was filed. the vehicle was towed to the dealer where the contact was awaiting a diagnosis of the failure. the manufacturer was then contacted who referred him back to the dealer. the vehicle was not repaired. the failure and current mileage was 30,000. | |||
| 04/22/2011 | 30000 | ||
| Tl - the contact owns a 2008 toyota prius. the contact stated that while parking the vehicle suddenly accelerated. also, he mentioned that when he shifted the vehicle to reverse it did not move, but when he change it to drive it accelerate until it crash against a tree. a police report was filed but no injuries were reported. the vehicle was towed to a dealer who have not been able to diagnosed the failure. the manufacturer was contacted who referred him to the dealer. the vehicle was not repaired. the failure and current mileage was 30,000. pm | |||
| 03/31/2011 | 30000 | ||
| Tl- the contact owns a 2008 toyota prius. while driving approximately 15 mph the contact stated she was pulling into a parking lot and applied pressure to the brake pedal but the brakes did not respond. the contact continued to apply pressure to the brake and the vehicle came to a stop. the contact stated the vehicle sustained scratched due to being in close proximity to a building. the vehicle was towed to the dealer. the contact stated the vehicle was at the dealer being diagnosed. the manufacturer was contacted and stated they would send an inspector to inspect the vehicle. the vehicle was not repaired. the approximate failure mileage was 30,000. ds | |||
| 11/19/2009 | |||
| Tl* the contact owned a 2008 toyota prius. the contact stated that while attempting a left turn and depressing the accelerator, the vehicle would not respond. the contact was in the process of making the turn when another vehicle crashed into the driver side of the contacts vehicle. the vehicle spun twice and came to a stop. a police report was filed and two passengers were reported injured. the vehicle was destroyed. the contact called the manufacturer who took a complaint and stated that someone would contact her later. the vehicle was not repaired. the current and failure mileages were unknown. | |||
| 11/19/2009 | |||
| Tl-the contact previously owned 2008 toyota prius. the contact stated that while turning left and accelerating, the vehicle would not speed up. another vehicle crashed into the vehicle on the driver side. the vehicle spun twice and stopped. the vehicle was destroyed. there were two people injured. a police report was filed. the contact called the manufacturer who took a complaint and stated that someone would contact her back. the current and failure mileages were unknown-bk | |||
| 02/01/2011 | 1 | ||
| 2008 toyota prius. consumer states two problems with vehicle, the abs release momentarily causes a brief surge forward any time there is a small bump in the road when braking and consumer also states he nearly rear ended another vehicle at a stop light when he almost couldn't stop, even by putting his entire weight on the vehicle. *tgw the consumer also believed the pedals were designed too close together. *jb | |||
| 02/09/2011 | 10000 | ||
| Tl- the contact owns a 2008 toyota prius. while driving approximately 5 mph coming out of a garage the vehicle accelerated and crashed into the gate of the garage. there was damage to the paint of the vehicle due to the crash. the contact turned the ignition on and off and was able to drive the vehicle. the vehicle accelerated a second time and the brakes would not stop the vehicle. the vehicle stopped after the gear was placed into neutral. the vehicle was not taken to a dealer. the manufacturer was contacted and stated a case manager would be assigned to the case and return the contacts call within twenty four hours. the vehicle was not repaired. the approximate failure mileage was 10,000. ds | |||
| 12/10/2010 | 31000 | ||
| 2008 toyota prius, when i hit a bump or pothole at relatively low speed, the car sometimes goes into anti-skid mode, leading to a brief disconcerting period of lurching/acceleration/loss of braking ability before the car returns to normal. this problem is usually accompanied by the yellow anti - skid icon indicator on the dash. | |||
| 11/13/2010 | 45750 | ||
| The instrument panel on a 2008 prius decides not work at varied times. it is a sporadic problem which occurs then goes away. you could be driving down the highway at night then you see that you have no display telling you: 1) how fast you are going, 2) how much gas do you have, or 3) distance traveled. it's too difficult to troubleshoot because the problem would goes away. | |||
| 08/06/2010 | 30000 | ||
| Tl- the contact owns a 2008 toyota prius. the contact stated that while driving 3 mph making a turn into a parking space when the vehicle accelerate on its own. the contact stated that the accelerator pedal went straight to the floor and then he applied extreme pressure on the brakes when vehicle did not stop . the vehicle went over a curb to a sidewalk and the back tires hit a concrete wheel stopper and finally stopped. there were no damages and no injuries. the dealer was informed about the failure and they would not assist him with the problem. the vehicle was not repaired. the failure mileage was 30000 and the current mileage was 30080.cv | |||
| 11/18/2009 | 33583 | ||
| Rapid acceleration while cruise control engaged. while cruise control was set for 68 mph, i found it necessary to pass a semi. while the cruise was engaged the accelerator was depressed and i was able to pass the truck not having to go any faster than 73. shortly after, i became aware that the car was continuing to accelerate and i was unable disengage cruise control by braking once normally and braking once hard....the acceleration continued. speeds were in excess of 93+ and i was finally able to stop the acceleration by disengaging the cruise at the switch. braking should always disengage cruise and should have slowed the vehicle. it did neither. fortunately i was on an open freeway....with only weather issues....but this could have been very serious or fatal should traffic had been stopped in front of me. | |||
| 08/12/2010 | 30000 | ||
| Tl-the contact owns a 2008 toyota prius. while driving approximately 5 mph into a parking space. the contact engaged the brake pedal and the engined revved extremely high with an increase in the acceleration. the vehicle would not stop and traveled over a cement parking block. the vehicle continued to accelerate and crashed into a brick wall. the air bags failed to deploy with the impact involved. there was no personal injury. a police report was filed of the incident. the estimated cost for the brick wall damages was $2,500. the vehicle was repaired under the nhtsa campaign id number 09v388000 (vehicle speed control: accelerator pedal) in june of 2010. the contact stated the remedy did not correct the problem. the vehicle was towed to a collision center. the failure mileage was approximately 30,000. js | |||
| 06/10/2010 | 20000 | ||
| Tl- the contact owns 2008 toyota prius. while traveling 40 mph the driver tried to brake and the vehicle started to accelerate. the driver pulled into the grass on the side of the road trying to stop the vehicle because the brakes did not work. the driver traveled 400 yards on the side of the road and hit many bumps in the road before the vehicle came to a stop. the driver stated that the brake light came on and then the vehicle was able to be stopped. the brakes were smoking when the vehicle stopped. the front driver side tire blows out during the incident. the state police came and had the vehicle towed to a toyota dealer and the vehicle was still there at the time of the complaint. the vehicle had not been inspected at the time of the complaint. the failure mileage and current mileage was 22000.rl | |||
| 04/25/2010 | 9000 | 1 | |
| While driving about 65 mph on a smooth interstate, my 2008 toyota prius accelerated when i tapped the brake to take it out of cruise control. i stepped on the brake again and it stopped accelerating, and slowed down. i had removed the floor mat a few weeks prior. i took it to toyota to have the recall work done, which included a software upgrade. they said after they inspected the car that they determined form the log that the brake and accelerator had been pressed at the same time, twice. i am sure i did not step on both. as i said, i tapped the break to take it out of cruise control, and at the time it accelerated my foot was in the air, not touching either pedal. i suggested the cruise control may be erroneously putting flags in the log as it slows and accelerated to maintain a consistent speed. the dealer refused to report this suggestion or since it would be diagnosing, and said there was no place for them to report that i was sure i had not stepped on both pedals at the same time. thank you, and i hope you are able to resolve this problem. *tr | |||
| 03/15/2010 | 12900 | ||
| Tl* the contact owns a 2008 toyota prius. the contact stated while driving approximately 2 mph and depressing the brake pedal, the vehicle abnormally accelerated. she maintained firm pressure to the brake and was able to bring the vehicle to a stop. the dealer was unable to duplicate the failure. the contact left the vehicle in the dealers possession for further inspection. the approximate failure and current mileages were 12,900. | |||
| 03/14/2010 | 34001 | ||
| I was trying to park my car(toyota prius 2008) in the farmers market and the car didnot stop and continued to accellarate and went further about 50 feet and hit a wood pole. later toyota service fixed the problem by changing the necessary parts in the vehicle. they confirmed that they took the car for test drive and made sure that everything is ok. but i am still scared to drive that car because of what happened. i have been driving for more than 18 years in this country and do not have any traffic violations or accidents. this was the first time anything like this happened. i also own two other vehicles , honda oddasy and toyota camery. | |||
| 04/21/2009 | 1 | ||
| 2008 toyota prius. consumer states unintended acceleration. *tgw the consumers wife was driving when she felt the vehicle speed up and pull to the right. she attempted to turn the wheel to the left to compensate, but the next thing she knew, she was hanging from the seat belt upside down. the consumer hit a concrete mailbox and rolled over. the consumers wife suffered injuries.*jb | |||
| 04/10/2010 | 28000 | 1 | |
| Hi, while driving to work this morning, my left headlight flashed and then stopped working. my 2008 toyota prius is about 1.75 years old with approximately 28,000 miles. i have heard from other prius owners that they have had problems with their headlights. i have also heard the replacement cost for the headlight is $300.00. i find that hard to believe, nonetheless headlights in everyother car i have owned seem to have a life of 10 or more years. this is a safety issue because i drive to work early in the morning when it is dark and i sometimes don't return home until after dark. the bulk of my driving has been in the daylight, however i need my car to get to work. also on 3 occasions my cruise control accelerated beyond where i set it. for example i reset the control after having hit the brakes. i got back to my speed and set the cruise control at 70mph. i noticed a short while later the car was going 95. i hit the brakes to slow down and the car immediately came out of cruise control and slowed down as it should. i now take the car all the way out of cruise control shutting it off after i hit the brakes. i next turn the control back on and reset the cruise. using the cruise this way i have not had the problem of the car speeding up. ii figure i will continue to use the cruise this way and observe whether there is any problem. however,i don't believe toyota intended for the cruise control to be used this way. thank you *tr | |||
| 03/09/2010 | 1 | ||
| 2008 toyota prius. consumer states unintended acceleration. *tgw while driving on the freeway, the consumer let up off the accelerator, but the vehicle continued to speed up. the consumer released her foot completely from the accelerator all together, but the vehicle increased in speed. the brake was applied, but it did not slow it down at first. finally, the brake began to work. the consumer was able to drive safely to the dealer. the dealer was unable to find anything wrong with the vehicle. the consumer also stated the floor mat was removed months ago. *jb | |||
| 01/01/1901 | 1 | ||
| 2008 toyota prius. consumer states brake problems with the vehicle. *tgw on several occasions, prior to public notice and the recently announced recall, the consumer noticed an unusual braking incident. the incidents happened while slowing down to make a turn. when she applied the brake, the engine raced for a split second and the vehicle surged for a moment. *jb | |||
| 02/12/2010 | 19354 | 1 | |
| Toyota prius 2008 less serious - frequent release or lapse of braking by abs (assumed) on irregular roadway small cracks seem to confuse system with significant forward travel of vehicle before brakes reengage. similar to my earlier 2005 model but more frequent occurrences and longer lapse in pad rotor contact during braking. most serious brakes failed almost 10 seconds. travel on wet slushy highway for 2 hours on 55 mph road with uphill grade and slight turn to right driver applied light brake pressure attempting to time deceleration to controlled intersection for green light. application of brakes slowed vehicle no more then uphill coast, firmer pressure to no effect, full hard pressure no effect, slight release and full slam, no immediate effect, finally abs stuttered/pulsed and stop vehicle. *tr | |||
| 10/31/2008 | 100 | 1 | |
| Vehicle ran off road on curve, driver reported vehicle suddenly accelerated out of control. updated 06/03/10*bf updated ivoq. 06/07/10 | |||
| 03/23/2010 | 32669 | ||
| When hitting small bumps travelling at speeds of 25-50mph (such as bumps before bridges) the abs will activate and the pedals go loose. it seems the car can not be controlled for about 3/4 of a second once this occurs. luckily i have never been rounding a turn or approaching stopped traffic when this occurs or i would not have been able to stop. i had one close call where the brakes seemed to lag before kicking in, then jolting hard after the delay causing me to almost lose control of the vehicle. | |||
| 02/22/2010 | 1 | ||
| 2008 toyota prius, year not specified. consumer states sudden acceleration. *tgw the consumer put the gear into reverse, with her foot on the brake, when suddenly the vehicle accelerated. she kept her foot on the brake and put the gear into park and turned the engine off. | |||
| 03/18/2010 | 36179 | ||
| My 2008 prius suddenly accelerated as i pulled over to park at the curb 2 hours ago. my foot was on the brake, not near the accelerator, and i long ago replaced my floor mats so i know there was no mechanical interference. this is the 2nd time i have had this experience with the car. circumstances were identical in the first occurrence. no damage resulted as the acceleration seemed to pulse for less than 1 second and i did not lose control of the vehicle. i did notice some gravel in the road as i approached the parking spot but i am confident that the vehicle did not skid. | |||
| 01/01/1901 | 2 | ||
| S10 appropriate handling re sudden unintended acceleration incident fm owner of a toyota vehicle. *tgw 2008 toyota prius. the consumer experienced several acceleration surges while driving on the freeway and using the cruise control. the vehicle suddenly surged forward from 68 mph to 74 mph. | |||
| 06/25/2008 | 5000 | 1 | |
| I was parking my car head in first, in an apartment parking lot, i had just pulled into the space, put my foot on the brake and depressed the park button, i then began to reach for the power button when the car uncontrollably lunged forward going up a slight incline, hitting a chain link fence pole and coming to a stop damaging the front bumper. i don't know if it was the brake, or electrical system but, on occasion since this incident, i have accidentally turned the cruise control on and felt a surge of speed but the car was slowed/stopped by using the brake. it's so easy to turn the cruise control on without knowing it and i wonder if it could be a contributing factor to some of the prius problems. *tr | |||
| 10/19/2009 | 1 | ||
| Vehicle did not stop as expected in stop and go traffic. i bumped the car in front of me in the morning. and then on the way home i almost rear ended another car. this never happened before or since. i thought something was wrong with me that would make my timing be so off that i would hit another car! i told the dealer about it and they said it was probably brake fade. i disagreed and stopped driving the car recently while the braking/acceleration concerns are investigated. i have a 2008 prius. *tr | |||
| 03/12/2010 | 27000 | 1 | 12/21/2007 |
| Tl*the contact owns a 2008 toyota prius. the contact was driving approximately 5 mph into a grassy field to park the vehicle. when the brake pedal was applied the vehicle surged forward and struck a pedestrian. the contact engaged the automatic ignition off button for an immediate response. the vehicle came to a complete stop. the vehicle was towed to the dealer for diagnostic testing. the vehicle has not been repaired at this time. the failure and the current mileages were 27,000. updated 5/3/10 *cn a police report was not fied. updated 05/17/10.*jb | |||
| 01/13/2010 | 18500 | 1 | |
| I have a 2008 toyota prius. coming up to an intersection i went to go through the yellow however there was a police car beside me so i thought better stop and wait. i pressed on the brakes only to find my car skidded forward. i couldn't stop the car, i could only slow it down with the brakes. my fastest speed was 60km/h. i turned the car through three lanes of traffic into a parking lot and in the middle of it i just turned the car off. when i turned it back on it skidded forward again and when i checked the battery it was empty. i sat there for a while and eventually was able to turn the car on without it accelerating. i removed the mats after the mat recall in this vehicle. the toyota prius should be added to the accelerator recall list. *tr | |||
| 02/27/2010 | 1 | ||
| Throttle malfunction - 2008 toyota prius. driving 50-55 m/h on north 280 near millbrae, ca in heavy rain. vehicle accelerated without pressing the gas pedal. engine revved 3 times in succession (sounded like: vroom, vroom, vroom) while accelerating to 65 m/h. all this time i was stepping on the breaks. acceleration eventually stopped went back to normal after a few minutes. i drove the car directly to the nearest toyota dealership in daly city but was told that there was no problem with the car. this malfunction only occurred once. *tr | |||
| 08/10/2009 | 10210 | 1 | |
| Tl* the contact owns a 2008 toyota prius. while driving 5 mph into a parking space and slowly depressing the brake pedal, the vehicle abnormally accelerated and crashed into a shopping cart. the vehicle proceeded, crashing into another shopping cart and then into a brick wall. the vehicle sustained moderate damage to the front end bumper. the vehicle was repaired by his insurance company. the manufacturer advised the contact to have the vehicle inspected by the dealer. the dealer could not duplicate the failure and found no fault in the throttle system. a diagnostic test was performed and the dealer stated that the computer code indicated that the driver was depressing the accelerator and brake pedals simultaneously. the contact verified that neither he nor the other driver of the vehicle had ever operated the vehicle in such a manner. there were no additional repairs made to the vehicle. the failure mileage was 10,210 and the current mileage was under 11,000. updated 5/6/10 *cn updated 05/24/10 | |||
| 08/14/2008 | 3222 | ||
| Tl*the contact owns a 2008 toyota prius. the contact was driving into a sharp curve; approximately 5 mph. there was an unexpected increase in acceleration. the vehicle failed to slow down during braking. suddenly, the vehicle rolled over an embankment and onto the road. there were no injuries. the police was called to the scene. the vehicle was towed to an auto body shop. the failure was mileage 3,222. the contact had concern of the safety risk involved. | |||
| 12/31/2009 | 45000 | 1 | |
| On 31 december 2009 my 08 prius was slowed down prior to turning into a driveway, when it suddenly accelerated. it went out of control and crashed into trees and a powerpole. the floor mat, that according to toyota is supposed to cause this, was properly attached to the pegs in the floor, and in proper place even after the crash recently, on 6 april, 2010, i again experienced a sudden unexplained acceleration when going about 5/10 miles per hour. it lasted about four seconds and did not result in an accident. *tr | |||
| 03/05/2010 | 15334 | ||
| Tl*the contact owns a 2008 toyota prius. the contact was driving approximately 30 mph on wet road conditions proceeding to make a right turn when the engine made a loud surging sound followed by an unintended brief acceleration, however, the vehicle was able to continue normal operation. the manufacturer and dealer were notified of the malfunction. the current and failure mileages were 15,334. | |||
| 10/04/2008 | 12000 | ||
| Tl*the contact owns a 2008 toyota prius. while the contact was driving 15 mph the vehicle suddenly accelerated. the brakes would not engage during the acceleration causing the contact to crash into a nearby pole. no one was injured during the crash. a police report was filed for the incident. the vehicle was towed to a local body shop. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 12000. | |||
| 12/12/2009 | 1 | ||
| Approximately 2 months ago i received a letter from toyota re: recall due to potential for car mat causing accelerator to stick open. letter indicated they would notify me as soon as a campaign remedy is available for my vehicle. letter further indicated that i could submit a complaint to you if you believe that toyota has failed or is unable to provide a remedy without charge or within a reasonable time.. i have not received a notice about any remedy campaign. this is not timely and i do not believe they are able to provide a remedy. as you are aware, since that time, there have been numerous reports of sudden unexpected acceleration in these vehicles. it is also apparent that the floor mat has had nothing to do with most, if not all of them. it does not appear that toyota has any intention of notifying me of any remedy as they are not acknowledging any other acceleration problem. every time my wife or i drive this vehicle we are risking this happening to our vehicle and toyota is not doing anything in a timely manner. *tr | |||
| 03/08/2010 | 39000 | 1 | |
| Unprompted acceleration - car accelerated on its own accord. this has happened multiple times and lasts for only a second or so. this complaint is prompted by more severe reports which are very concerning to us in regard to potential hazard. *tr | |||
| 07/05/2009 | 8000 | 1 | |
| Driving home from church july 5, 2009 the beach traffic was bumper to bumper. stop and go traffic. i was stopped behind an suv. the traffic started to move and my prius bolted forward into the suv which in turn pushed it into another suv. my car was totaled. the engine was pushed all the way back into the front seat. this should have been just a fender bender. no one was injured. *tr | |||
| 12/01/2009 | 24700 | 1 | |
| Dec 1 2008 prius - unexpected acceleration in stop and go traffic and with foot on the brake, the car suddenly accelerated and hit the car in from of me ... approximately a car length or so away. the motor raced high and i was unable to get the engine to shut down until i held on the power button for an extended period of time. the car in front of me was pushed into the car ahead of them it took toyota over a month to inspect the car (their legal folks set it up) and we were told we could be present when it happened, but they didn't let us know. over 5 weeks after the accident we received a form letter from toyota stating they found nothing wrong. with toyota's delay, we ended up waiting over 8 weeks to get the car back, at a cost of $15,000 .... for a collision where the traffic was moving 1-4 miles per hour. the car is know unsafe and we cannot drive it. offers from 2 toyota dealerships are up to $3k under kelly blue book trade in value for a replace car (non prius). driver of prius has a record of driving over 30 years with no accidents. *tr | |||
| 03/05/2010 | 1 | ||
| 2008 prius regularly thrusts forward after about 30 seconds from starting the car. then, car looms back into position. it has always scared me and makes me insecure to drive the car. this has been going on since i bought the car in december 2007, so the date of the incident below is inaccurate. i felt i should report this in light of the recent reports of defects, etc. thank you. *tr | |||
| 02/25/2010 | 185000 | 2 | |
| Second accident caused by brake failure with acceleration. 2008 prius in stop and go traffic driving in battery (brake)mode about 10-15 mph. car in front slowed down, i hit the brake and the car accelerated slightly. i look to be sure my foot was on the brake pedal and it was and then rear ended the car in front. car in front move forward but prius wouldn't stop and started to accelerate again so i pushed on the parking brake with my left foot and slowed it down for the second impact. car in front then drove slowly to a parking lot and the prius kept moving so i drove it into the parking lot and when it slowed going up the ramp i pushed the parking button stopping the car. i then restarted it and released the parking brake to move further into the parking lot. 4 people injured, 3 seriously. a similar incident occurred 29 september 2008 when driving on cruise control at 26 mph the prius suddenly turned left hitting a parked car. the video shows i was trying to counter steer hard right. skid marks showed the left front wheel stopped and the car pivoted on it with acceleration marks from the right front tire. *tr | |||
| 02/24/2002 | 33000 | 1 | |
| On 2/24/2010 i was driving my 2008 prius, slowing to stop for a red arrow signal. when i was at about 2mph, the car revved, shooting forward into the car ahead of mine. my foot was on the brake, i was not on the phone or distracted with any other activity. as a result, my car suffered minor damage, and there was little to no damage to the other vehicle. there were no injuries and no police report was filed. it was raining. the accident occurred in roseville, ca. my car was supposed to have been recalled for the floormat, but the dealer in my area sent a letter stating not to come to the dealer for the fix until they contacted me. the never have, and after this incident did not ask me to bring the car in to fix that issue. on 3/2/2010, when trying to start the car, i was depressing the brake and hit the start button, however, only the electrical power came on, not the engine. depressing the brake and pressing the button again started the engine. *tr | |||
| 02/10/2008 | 400 | 2 | |
| I bought a toyota prius 2008 and within 2 months of purchase i experienced sudden acceleration twice. i mentioned the issue to a toyota dealer service agents, but he took it no further nor did i. it has never happened again. *tr | |||
| 02/18/2010 | 30800 | 1 | |
| I have a 2008 toyota prius which has a surge problem upon start-up. my wife and i are concerned because this has occurred several times in the past. we honestly believe that the problem lye`s in the computer and not in the gas pedal getting stuck, due to the fact that we do not have to compress the pedal on start-up. in fact, we usually keep our foot on the brake in case it lunges again. *tr | |||
| 03/07/2009 | 11500 | 1 | |
| Toyota 2008 prius sudden acceleration, removed the mats prior to the recall, as we figured out by looking at other cars clearance below the gas pedal. i accelerated backwards when trying to park my car. hit a parked car. after removal of the mats, my car has accelerated on two other occasions. i turned the car off after stomping on brake and applying parking brake. i informed john ellway toyota dealership in manhattan beach ca and they were dismissive. this happened long before sudden acceleration was in the media. there is something wrong with my car and they refuse to acknowledge it. the first time it happened, my mother watched me zoom down our alley in reverse as i was attempting to park my car. i have a witness. one two other occasions this has happened, the dealer says that my car is not effected by the recall. i had the all weather car mats in my car that i purchased at the dealer. i removed them, but this still has happened. if something happens to me i want this to be a record of my complaint. *tr | |||
| 11/22/2009 | 15000 | 1 | |
| At 15k miles the car started to lurch when applying brake. called dealer and was simply told that is how the prius is. this action continued and every time it happened we called the dealer and got the same answer. at 60k we were on our way to service for regular maintenance and 2 blocks away the car lurched into traffic. that was the most aggressive the car had ever got and it scared us to the core. when we arrived at the dealer we told them about what just occured and the manager said he wanted to go on a test drive and we were happy to hear it. the manager sat in the car and then decided against the test drive. we were then told that they could research the problem but it would be at a cost to us unless we get the service done as well. we were bothered and couldn't understand why we were being treated this way. we left that dealer frustrated and angry. we then took it to another dealer whom inspected the car and said everything looked fine and by the way we show brake and gas being applied at the same time. the tech said you should stop driving with 2 feet. we left that ridiculousness and called toyota complaint dept. the call was in dec. 2009 and they didn't see out car until feb. 2010. and after inspecting the car was given the exact same diagnosis. we avoid driving the car as much as possible. we told the master tech that our dash board shut down while driving on the frwy at 65mph and has the new added problem of lurching while already in motion and we are afraid of our car and for our safety. the master tech said it was all operator error. that appears to be the end result with toyota and we are highly disappointed. we have been toyota customers since 1992 and now pay for a car we avoid driving whenever possible. we just want to be in a safe car on the road and feel secure not fear. *tr | |||
| 10/18/2009 | 36616 | ||
| Tl*the contact owns a 2008 toyota prius. she stated that while the vehicle was parked with her foot on the brake pedal, it accelerated on its own without a warning. she then put the vehicle in neutral, it slowed down, and stopped accelerating. the dealer stated that nothing was wrong with the vehicle and they could not duplicate the failure. this problem has occurred 2 additional times. no repairs were made to the vehicle. the failure mileage was 36616 and the current mileage was 37000. | |||
| 02/22/2010 | 23000 | ||
| Tl*the contact owns a 2008 toyota prius. while driving 60 mph with the vehicle speed control on, the vehicle accelerated without warning. the contact had to shift into neutral gear in order to slow the vehicle down. the vehicle will be taken to the dealer today. the failure mileage was 23,000. | |||
| 01/15/2009 | 12000 | 10 | |
| Accelerator sticking on 2008 toyota prius - 5 to 10 times. i took it to the dealer (beaver toyota - santa fe, nm). the first time they said they did not know what it was since they could not reproduce it. the second time they said it must have been because of the floor mats. the third time i called they said the floor mats even though i had removed them. i am unsure of the first date although it should be in their records. it has not happened in about 6 months. when it happened i would put my left foot on the brake and pry up the accelerator with the front of my right foot. the floor mat never seemed to be involved. my dates in this report are approximate. *tr | |||
| 04/10/2009 | 25000 | ||
| Tl* the contact owns a 2008 toyota prius. she stated that three times she has experienced sudden acceleration. once while turning left on the highway at 55mph the vehicle suddenly accelerated. she also experienced brake failure when pulling up to a stop sign, or red light, or driving over a bump the brake did not respond immediately. she took the vehicle to the dealer. the dealer stated the vehicle is not included in the recall and there was nothing they could do, but they would report the failure to the manufacturer. the failure mileage was 25,000 and the current mileage 33,765. | |||
| 01/07/2008 | 300 | 1 | 10/01/2007 |
| Tl* the contact owns a 2008 toyota prius. while making a u-turn she drove over some tracks under normal road conditions. the vehicle suddenly accelerated and when she applied the brake ,the brake would not respond. the vehicle stopped when she turned the engine off. she took the vehicle to the dealer. the dealer stated nothing was wrong with the vehicle and her vin was not included in the recall. the failure mileage was 300 and the current mileage was 5,000. she wrote a letter to the manufacturer but has not received a response. updated 03/19/10.*lj updated 05/13/10.*jb | |||
| 06/02/2008 | 15987 | 1 | |
| On june 2,2008 my wife brought her new prius into the garage to park it and suddenly it just accelerated and went through the garage door and wall. damages to the car, house, and insurance increases totaled close to $10,000. toyota repaired the prius and we told them verbally how the vehicle suddenly accelerated and they shrugged it off. we had been sent at one time a letter that said we may in the future receive a recall notice but never did. therefore we would hope toyota takes care of these issues so we don't need to take further action seeing it was a manufacturing default. we've sent toyota two complaints already and not even one was acknowledged and being a faithful buyer of toyota's, without action on this issue we may be forced to purchase other make vehicles and we will refuse to further promote toyota unless the issues are remedied to include the home damage and our insurance surcharge. your assistance in this acceleration manufacturing issue which has cost us almost $10,000 is uncalled for and toyota should have begun the process of recalls quite some time ago. thanking you in advance for any assistance you may be able to get for us so we don't have to seek further assistance to get these issues taken care of and my wife's suffering with the concern that this issue could happen again. i have advised her that in such situation if it were to occur she is to shut the vehicle off immediately as well as put it in neutral and put on the emergency break. unfortunately our long standing marriage with toyota may be over with unless we are assisted. *tr | |||
| 02/13/2010 | 36000 | 1 | |
| When braking at 10-15 mph and going over a bumpy road surface or pothole, the vehicle stability control light flashes on and off for 2-3 seconds and i experience what feels like a loss of brake power during that time. this happens every time i am slowing down and going over bumpy roads. so far, my solution to correct this failure is to not brake when slowing down over bumpy roads. no parts have been repaired or replaced. *tr | |||
| 09/10/2009 | 1 | ||
| Driver in toyota prius was stopped at a red light. according to witnesses, for no apparent reason the vehicle accelerated, rolled or drove into intersection where vehicle was struck by another vehicle. prius driver was killed. updated 03/14/10 *bf *tr according to the police report, there was only one death and no injuries. updated 06/15/10. *jb | |||
| 02/05/2010 | 35100 | 1 | |
| My 2008 toyota prius gas pedal stuck and pushed forward against my control, and i slammed my foot on the brake and gas pedal at same time and it stopped. i am reportint this to the toyota dealer at priority toyota in chesapeake virignia right now and they said because they can not reproduce the incident they can't do anything, but for me to call toyota 1-800-331-4331 and report it, i did, and talked with a representative, and he said all he can do is put it in the case file, and if i wanted to i can report it to nhtsa. i will not become a death statistic to prove the problem occurred. *tr | |||
| 01/02/2010 | 35000 | 1 | |
| Toyota prius problem - cruise control malfunction: on 2 jan 2010 (about 0600 hrs) i was driving a rented prius (alamo) from palm beach, fl to miami, fl. i was using cruise control and going the listed speed limit for i-95 (65mph). the car seemed to be performing correctly for the first 35 plus miles but then i got into heavy traffic and had to brake. the cruise control released normally and i slowed to about 60 mph. when the traffic cleared i pushed the cruise control resume button and the prius started to accelerate as normal. however, the acceleration did not stop at the original speed i had set and had been driving at (65 mph) but continued to climb to 70 mph and higher to near 75 mph when i had to hit the brakes and shut the cruise control off to slow the car. after that i did not use the cruise control for the remainder of my trip. i just thought there may have been a glitch or operator error and i did not think of it as the problem i recently saw on the news. i live in the republic of panama and did not see anything about the prius problems until recently. as i said the car was a rental and i just mentioned to the check in person that i had a slight problem with the cruise control but i do not know if it was reported. *tr | |||
| 01/19/2010 | 11000 | ||
| Tl* the contact owns a 2008 toyota prius. the contact was driving approximately between 25-30 mph on normal road conditions, proceeding to a traffic stop signal. there was pressure applied to the brake pedal however the acceleration increased. the vehicle failed to slow down and crashed into the passenger side rear of an opposing vehicle. the police was called to the scene. there were no personal injuries. the contact's vehicle was towed to an authorized dealer for body damage repairs. the cause of failure has not been determined at this time. the failure mileage was 11,000. | |||
| 02/11/2010 | 1000 | 1 | |
| Most recent failure was a few days ago but this has been a problem since i purchased the 2008 prius in march of 08--- i thought it was a quirk in the car --- something that just naturally happened when i would go over a pot hole or bumps in the road --- the car would lurch forward --- i had no control over the car --- no brakes --- i didn't realize that this was not a natural response until i heard the description on a news broadcast a couple weeks ago. model years prior to 2010 should be included in the investigation. i am going to make an appointment with my dealer. thank you *tr | |||
| 02/03/2010 | 40000 | 1 | |
| I own a toy.pri.2008,on 02/03/10 i was leaving driveway applied gas,car took off across st. into tidalflow of at. ocean at high tide,the car would not shift. brake or turn off. the police pic's noteded gas pedal was not visible, floor mat was over it, the salt water was in car and upon leaving car it was waist deep. the car was serviced 1/4/10 at toyota dealer for state inspetion and usual mt. never mentioned recall of mats which i now find was a well known fact in sept.09. they are insisting it will dry out and be fine,salt water on any car is deadly buti hybrid. the hour it sat in water prior to tow,the car still would not shut off. i called toyota that day as tow took car to it,they insisted that there was no issues with 2008 prius. the car was moving much faster than my 10mph of origin and would not brake,shift or shut off. water was pouring out stereo speakers and up under hood on/or under engine block,the engine ran for the hour the car sat in salt water. toyota hsa been absolutely no help and still insists despite an offical recall that there were troubles with 2008 prius. the police photos say it all. *tr | |||
| 08/13/2009 | 13560 | 1 | |
| Toyota prius, 2008, involved in accident , august 13, 2009 when it accelerated rapidly out of control after being at a stop sign for 4 minutes stopped in a line of traffic, hitting car in front and being very difficult to bring to a stop. went from 0 to 45 mph very quickly and hard to stop .toyota has not responded to complaint or my insistence that it be fixed. was deemed by judge who heard the appeal of ticket to be a mechanical failure. first accident for me in 48.5 years of driving. initially i thought it was brake failure, but after the info came out, it matches exactly the accelerator sticking that has been described. filed complaint with toyota in october and have not heard back. haven was the contact, claim number at toyota is #0910145720. also notified dealer where it was purchased and have not heard from them. was assured i'd hear in january and got a letter indicating that i should take the floor mat out. it happened again in november of 2009, although i immediately recognized it and got the car stopped quickly. i'm now afraid to drive it but need my car to work. *tr | |||
| 02/05/2010 | 21570 | 1 | |
| I was driving slowing to park my car into a lot, my car suddenly took itself. i slammed the brakes so hard, it was hard enough to drop my bag which was on the passenger's seat. today, 9th of feb. nothing was wrong according to dealer shop. *tr | |||
| 01/15/2010 | 33000 | 1 | |
| There are two issues with my 2008 toyota prius. when trying to accelerate rapidly, the engine cuts out and hesitates. i think it's related to the traction control, but this happens way too easily. i have new tires and it happens on dry pavement. the second issue is related to the brakes. when braking and encountering small bumps in the road, the car appears to leap forward. there is a sensation of accelerating when this happens, although i'm certain it is just the abs system. it is a very uneasy feeling. *tr | |||
| 11/18/2009 | 28500 | ||
| 2008 toyota prius. on 11/18/09. 1) i was parked and ready to leave the parking spot when suddenly the car had an acceleration backwards. i couldnt stop the car but luckily i was in a tight parking spot and the car hit the object behind (like a tree) under the 45 degree angle which left the deep rear corner bumper dent. (still there). i called in and complained to brooklyn toyota and drove in for service the same day ( including to do the tire inspection). toyota dealer didnt find any problems with the car's acceleration or tires but as a result of the dealer incompetence that was unable to detect a nail in the tire -i had a flat tire just 20 min after i left the dealer. i called aaa for assistance incident # 2181 on 11/18/09. i also called advantage toyota in lynbrook , li to inspect and possibly fix the acceleration and the bumper. they also said they didnt have any recall notices to fix and couldnt fix the bumper unless taken to a paid collision shop. 2) i also had the car in the advantage toyota service on 11/4/09 for oil, filter, check up and the brakes and tires. i told them i experience loosing traction / brakes after hitting the bumps or the pothole or man holes. | |||
| 09/04/2008 | 4000 | 1 | |
| My mother has a 2008 toyota prius and was pulling into my driveway. the approach to the driveway is uphill and the driveway is more of a parking area with an access apron. for some unknown reason, the car's engine revved (very high rpms - i could hear it from the basement). the car grazed the side of the house, went through a short wall (brick - about 1 foot tall, 1 foot thick and 5 feet long) and an iron deck gate. the car ended up on the deck after breaking off two 6x6 support posts. the deck has horizontal stainless steel cables instead of pickets, and i believe that these are what kept the car from going over the edge - a 25 foot drop. *tr | |||
| 08/30/2009 | 1 | ||
| This is about my prius 2008 model. when it goes over bumps or uneven road surfaces, the car tends to surge forward suddenly and unexpectedly. it doesn't occur all the time, but more than enough times for me to notice. usually, it is when i'm going between 35 and 45 miles an hour over a bump or uneven surface. i correct the surging by applying the breaks gently. i have not yet made the dealer aware of the issue. the approximate incident date i'm reporting is the date at which i noticed it started happening, about one year from when i purchased the car. but since then, it has occurred more. *tr | |||
| 01/22/2008 | 13800 | 1 | |
| On january 22, 2010, i was pulling into a handicap parking place outside a local restaurant when my 2008 prius suddenly accelerated while my foot was firmly on the brakes. my car went over the handicap barrier and the curb and finally stopped when my car hit the restaurant landscaping. the next morning i called the dealership, talked to three separate people and they wanted me to drive my car in. i told them i didn't feel the car was safe to drive and they should tow it in. they told me they wouldn't do it. next i called my insurance agent and made them aware of the problem because i was afraid to drive the car in fear of injuries that could occur if the car didn't stop again. they arranged to have my car towed in and repaired. the dealership said they checked the car and found nothing wrong with my car. *tr | |||
| 02/01/2010 | 20000 | 1 | |
| While braking at slow speed, my prius 08 suddenly accelerated making the car lung forward after going over a bump/pothole...vsc light went on nd then turned off. this has happened numerous times. brought the car into my toyota dealer on 2/5/10. they experienced the vsc light going on and said that was normal for the abs system. they also checked all modules and said no codes came up. they also said this was normal for the abs system on a hybrid. i have never experienced this in my previous honda accord that also had abs. *tr | |||
| 04/20/2008 | 1000 | 1 | |
| I was driving my 2008 prius at approximately 35 mph and it began to accelerate. i took my foot off of the accelerator, but it didn't stop. i pumped the brake, but it had no effect. it stopped suddenly, and the car operated normally. the incident didn't last long, and hasn't happened again. until i read about the other, more serious incidents with the accelerator i didn't even know how to describe it - i'd never heard of such a thing happening. i would have felt foolish talking to the guys at the service center, so i decided to wait to see if it happened again. *tr | |||
| 02/03/2010 | 30200 | 1 | |
| The brakes fail to work immediately and/or the car speed surges temporarily when braking on a bumpy or surface, such as going over a pot hole. this started happening soon after i started driving the car and happens on a regular basis - the most recent being yesterday. at first, the short loss of control of vehicle speed concerned me, but i have come to expect it now when going over rough road. i started to think it was associated with the abs system and thought maybe it was supposed to work that way. but now, after hearing about the problems with the 2010 prius, i thought you should know the same problem exists in earlier prius models. *tr | |||
| 02/02/2010 | 25000 | 1 | |
| I am experiencing temporary loss of brakes while braking on uneven surfaces, bumpy streets, potholes, railroad tracks. this is not the same as normal abs activating, but longer and complete loss of braking for a few seconds. dealer informed me this is by design. all my other cars (with abs) do not experience this in the same conditions. incident repeated daily during my commute. i have to drive much slower because of this and i want this fixed since if it's by design then its a bad design!!! note this is on a gen2 prius, 2008 model. *tr | |||
| 01/15/2010 | 25000 | 1 | |
| I wanted to include my voice in the recent complaints about the toyota prius brakes. i have a 2008 prius and have experienced the same issue several times- the brakes seem to stop working and the slick-road warning light comes on when i go over a big bump or pothole while braking. braking comes right back, but i can imagine this might be a bigger issue if there was a vehicle right in front of me, in inclement weather, etc. i have heard people only mention the 2010 prius model year, so i wanted to let someone know that the 2008 prius also seems to be affected... thank you. *tr | |||
| 02/04/2010 | 42000 | 1 | |
| Please include prius 2008 as well in your investigation. we have a 2008 prius. about once a week, sometimes more, we drive over a pothole, our car jerks forward/accelerates for a split second just like the 2010 prius that is being reported. we didn't think about it until the issue with the 2010 prius news came out. *tr | |||
| 01/06/2010 | 1 | ||
| I drive a 2008 toyota prius and have experienced two recurring problems with the vehicle. first, when i make sharp right turns, the engine cuts out. second, on uneven roads, the hydroplane feature activates and makes it difficult to steer and the car accelerates suddenly. this has happened on many occasions. *tr | |||
| 01/15/2010 | 35000 | 1 | |
| 2008 prius: temporary surge in acceleration when you drive over a pothole or a bump in the road. traction light comes on at the same time. happens frequently but not daily. same experience as is being described in the news today (2-3-10) in relation to the 2010 prius. toyota reports that they have not heard of this problem in previous years' models, but we have experienced this problem many times. *tr | |||
| 05/10/2009 | 30000 | 1 | |
| I was stopped and ticketed by a chp officer on highway 5 south of sacramento, ca after being clocked at 93 mph, while i had set the cruise control of my 2008 toyota prius at 80 mph. *tr | |||
| 01/01/2008 | 500 | 3 | |
| 2008 toyota prius - brakes slip when trying to stop at low speeds, especially on wet roads or on roads with bumps (including manhole covers). this has occurred repeatedly since i bought the vehicle. the dealer, on three separate occasions, said that they ran diagnostics and found no anomalies. i read today that this problem has also been reported on new (2009-2010) toyota prius models, and that the japanese government had ordered toyota to investigate. however the article said that toyota was unaware of any problems with older vehicles. i am filing this complaint in the hope that toyota will extend its investigation to series 2 prius models (2004-2008) as well. *tr | |||
| 01/06/2010 | 22000 | 1 | |
| We were stopped at a neighborhood intersection. as we began to let off of the brake to make a left hand turn, the car accelerated uncontrollably. depressing the brake had no effect on the acceleration. before we turned the wheel to the left to begin the turn, the car had sped across the 35 foot street, jumped a 6 1/2 inch curb, went through a fence, across another street, and was stopped when it hit a second fence. the total distance traveled from being stopped at the corner until the vehicle was stopped by the second fence was 81 feet. the streets were dry and there were no skid marks on the road. however, due to previous rains, the grass areas were moist. there are no tire marks in the grass from the curb until approximately 6 feet before the stopping point. the front lift of the prius is around 7 1/2 inches. the vehicle had to have significant momentum to go over a 6 1/2 inch curb in just 35 feet. we filed a claim with our insurance on jan. 7 and requested that the vehicle be inspected for accelerator issues. the car was towed to toyota whom, upon their own investigation, stated that there was no evidence of acceleration malfunction. the car is being repaired at a body shop with initial damage estimated at over $6000. we have photographs of the damage to the car as well as the scene of the accident and measurements of distances traveled. in 2009, we received a recall letter from toyota concerning floor mat issues with our prius. we inspected our factory-installed floor mats, as instructed by the recall letter, and were awaiting their 2nd notification when the campaign remedy became available. the floor mat on the driver's side has a locking mechanism and could have, in no way, obstructed the accelerator pedal. the car should be repaired and ready next week. however, we do not believe it is a safe vehicle to drive. what recommendations do you have? *tw *tr | |||
| 01/21/2010 | 44000 | 1 | |
| My 2008 toyota prius suddenly & unexplainably accelerated. *tr | |||
| 05/01/2009 | 1 | 09/01/2008 | |
| S10 appropriate handling - letter to the secretary from mrs. judy haley gizmo disputing claim by toyota that unintended acceleration of toyota vehicles due to faulty floor mats. *nj the consumer disputed toyota's claim that the many cases of unintended acceleration were due to faulty floor mats. the consumer stated the crash she had was not due to faulty floor mat's which were latched down, but was due to acceleration/brake problems in the computer and electrical systems of the vehicle. the consumer stated she backed the vehicle out of the driveway, she exited the garage and pressed the button to close the garage door. after closing the garage door, she sated she wasn't sure if she placed the gear in drive or neutral, but suddenly the vehicle lunged forward going up to 15-20 mph. within 5 seconds the consumer crashed into the garage door, rammed into the inside kitchen wall causing extensive damage. the air bags didn't deploy. the consumer suffered injuries. | |||
| 11/18/2009 | 50000 | ||
| Tl* the contact owns a 2008 toyota prius. while idling at a stop light, the engine revved , and then the vehicle accelerated. she has called the toyota manufactured, and was advised that the floor-mats caused the failure. she was waiting for a representative to call her back. the vehicle has not been taken to the dealer. the failure mileage was 50,000. | |||
| 12/24/2008 | 1 | ||
| Accelerator pedal on vehicle failed to return to non accelerating position after accelerating on freeway. vehicle continued to accelerate even while braking. i had to wedge my foot underneath the accelerator pedal to lift it to the full upward position. this incident occurred while accelerating sharply, and has not occurred with gentle acceleration. i have avoided any sudden acceleration with this vehicle , for fear of a recurrence of this problem. there was no floor mat interference while this was occurring, it felt as though the accelerator pedal was being operated without foot contact, as i could feel the pedal depress underneath my resting foot. i am a very experienced driver and have driven commercially for 20 years and have never experienced anything like this. *tr | |||
| 11/16/2009 | 20453 | 1 | |
| Vehicle body lurches forward when gas engine starts. this happens when the vehicle starts from cold, or when the vehicle is in park and the gas engine starts. we told the dealership this, but they said it was nothing. this happens every so often, not sure what leads up to it. *tr | |||
| 10/09/2009 | 16368 | 1 | 06/28/2008 |
| Tl* the contact owns a 2008 toyota pruis. while driving with the cruise control set at 60 mph , the vehicle began to accelerate without intention. after repeated brake application, he was able to stop the vehicle. however there were small flames inside of the passenger and driver front wheels. the fire was extinguished. the vehicle was towed to an authorized dealer. the technician was unable to duplicate the failure. the front brakes were replaced under the warranty. the failure mileage was 16,368. the current mileage was unknown. updated 12/07/09. *lj the consumer stated the floor mats were not the cause of the incident. updated 12/08/09 | |||
| 04/10/2009 | 1 | ||
| Needing maximum acceleration to avoid being struck from behind, i thrust the accelerator to the floor in my '08 prius. safely avoiding a possible collision, my auto continued to accelerate. the accelerator was stuck in the full down position and could not be budged either by hand or by repeated stomping to release it. i made sure the floor mat was not interfering with the accelerator, which it wasn't. i braked hard and turned off the 4 lane street to the right and was about to turn off the engine when it released as rapidly as it began. i reported it to toyota at my next oil service - but they had no prior experience of this type of complaint. i have since refrained maximum acceleration - but am afraid to let anyone else drive my auto. now that i am aware that there is no direct mechanical connection to to investigate or correct in the fuel system, but instead an electronic one, (fly by wire like the new commercial jets), i am even more on edge. thank god, the prius is underpowered. in a more powerful auto, the engine would have overpowered the brakes and led to a possible disaster. electronics malfunction sporadically! please investigate!!!*tr | |||
| 04/04/2008 | 500 | 1 | |
| I own a 2008 toyota prius. in april of 2008, 4 months after i bought the vehicle, i was pulling into a spot in the parking structure at work. all of a sudden the engine gunned and the car lurched forward, went over the bumper guard in the spot, and was stopped by the concrete overhang, which totally crunched the hood. at the time, i said to myself, why aren't the brakes working? i think this problem may be related to the gas pedal problems currently being reported concerning the toyotas. thanks for your assistance. *tr | |||
| 11/18/2007 | 10000 | 1 | |
| I have a 2008 toyota prius that has an acceleration problem which is not attributable to the floor mat. i also had a 2004 toyota prius with the same problem that resulted in a collision that totaled the vehicle. the 2008 prius was taken to the dealership for the acceleration problem but they can not reproduce it. the 2004 prius was totaled in a collision where the vehicle would not stop. *tr | |||
| 05/19/2009 | 30000 | 1 | |
| While driving my employer's 2008 (or 2009) toyota prius several times in summer of 2009, i pressed the accelerator pedal to the floor to pass, and the pedal stuck in the wide open position. this happened several separate times during the summer of 2009. the car was sent to local toyota dealership, where it was supposedly fixed, however it stuck several times again after repair? this problem had nothing to do with floormats. this happened to other drivers at work of this same car too. i am a professional driver with 40 years of driving experience. *tr | |||
| 10/26/2009 | 13051 | 1 | |
| I am not being melodramatic when i say that i thought i was going to die today. my 2008 prius accelerated almost out of control. i was merging onto an expressway when the accelerator seemed to have a life of its own and took off at an incredibly high rate of speed. it would not stop, kept getting faster and faster. i managed to slow down the vehicle. it was fine for the 20 minute drive down that expressway. after getting off and getting into city traffic i was stopped at a red light. when the car lunged forward. thank god i had my foot hard on the brake. it did not brake away only lunged 6 - 12 inches. *tr | |||
| 09/07/2009 | 39000 | ||
| Tl* the contact owns a 2008 toyota prius hybrid. while entering the parking garage the vehicle accelerated without intention. as a consequence the vehicle crashed into a parked vehicle. prior to the failure he noticed that the electric power off switch was engaged. the estimated cost for damages for each vehicle was $1,000. the failure mileage was 39,000. the current mileage was 40,000. | |||
| 09/16/2009 | 38 | 1 | |
| Driving on pch in corona del mar, ca at a speed of approx. 25 mph. trying to brake at a pedestrian crosswalk where a car was already stopped in front of the prius. car did not brake, instead it accelerated and the car that was already stopped at the crosswalk was rearended. driver of prius injured ankle. prius is totaled. police report was filed. *tr | |||
| 08/14/2009 | 20000 | 1 | |
| Was stopped in traffic, at a light. light changed to green. car ahead of pulled forward. i moved forward, ~15-20mph. car ahead stopped. i released accelerator and pressed on brake pedal. car did not slow down, kept moving forward as if accelerator was pressed. brake pedal felt 'hard', it did not move down. i kept pressing the brake pedal. brakes finally took hold and car stopped. luckily i did not hit the car in front of me. *tr | |||
| 05/12/2009 | 4200 | ||
| Tl*the contact owns a 2008 toyota prius. while driving 60 mph, the vehicle accelerated unexpectedly. the contact depressed the brake pedal, but the vehicle did not stop accelerating. the vehicle was literally in a runaway mode and the engine had to be turned off in order to stop the vehicle. the failure has occurred at least 12 times in the past year. toyota claims to be unaware of this failure and refuses to investigate the complaints. the failure mileage was 4,200. | |||
| 07/12/2009 | 18800 | 1 | |
| I own a 2008 toyota prius. on 12jul2008 i was returning home and driving on hwy 70 east,near goldsboro, nc. i was traveling at a speed of approx 55-60 mph. the vehicle was in cruise control. the traffic was getting heavy and i had to slow down. so i put on the brakes and the cruise control did not respond or disengage at that time. so i kept applying pressure on the brake pedal and pulled off of the roadway. when i lifted my foot off of the brake pedal the vehicle again wanted to accelerate. i had to turn the ignition system off and wait a short time. i re-started the vehicle and every seem to be ok. on 13jul09 i had the vehicle checked out by a toyota of new bern, and they couldn't find anything wrong with the vehicle. they stated they would open a case on it and notify there company. i just wanted to write this notice in case it happens again to me or someone else. *tr | |||
| 04/04/2009 | 5000 | 1 | |
| I drive a 2008 toyota prius. as i was driving out of the gas station and stepped on the accelerator, the car continued going faster. the brake did not work, the only way the car stopped was by hitting another car. *tr see also 10265332 *dsy. | |||
| 05/15/2009 | 3000 | ||
| Tl*the contact owns a 2008 toyota prius. while driving 50 mph, the vehicle accelerated to a high speed and would not slow down. the contact depressed the brake pedal, but the vehicle still would not stop. he had to push the power button in order to turn off the vehicle. the vehicle was able to be restarted, but it would not reset itself. the vehicle was towed to the dealer and is currently being repaired. the vin was unknown. the failure mileage was 3,000. | |||
| 04/04/2009 | 6000 | ||
| Tl*the contact owns a 2008 toyota prius. while driving 20 mph, the accelerator in the vehicle launched the vehicle into oncoming traffic. the contact crashed into another vehicle. a police report was filed and there were no injuries. he does not want to drive the vehicle again and feels that the issue should be taken seriously by the manufacturer. the failure and current mileages were 6,000. see also 10273044 *dsy. | |||
| 09/03/2008 | 200 | 1 | |
| On a slight incline, with front wheels turned, car started normally then accelerated by itself and was difficult to stop with both feet on brake pedal. acceleration was not suddenly fast but was increasing when i turned car into gravel drive leading up a hill. car stopped with braking and was successfully turned off in the manner required by manual. car restarted and no further problem was experienced. *tr | |||
| 08/17/2008 | 7250 | ||
| Tl*the contact owns a 2008 toyota prius. while driving 75 mph with the cruise control activated, the contact accelerated past 80 mph to pass another vehicle. the vehicle would not slow down afterwards and accelerated past 90 mph. she depressed the brake pedal, but the cruise control would not disengage. the contact attempted to tap the brake pedal and shut off the cruise control manually, but was unsuccessful. she managed to pull to the shoulder of the road and shut off the engine. upon restarting, the vehicle accelerated again without depressing the accelerator pedal. she attempted to reset the cruise control to 60 mph, but it would not respond. the contact waited 30 minutes before restarting the vehicle and it appeared to have moved from the locked position of acceleration. the failure and current mileages were less than 7,250. | |||
| 08/08/2008 | 10000 | 1 | |
| I have a 2008 toyota prius with 10k miles on it. several weeks ago while driving 65 on the highway, the cruise control kicked out and the car rapidly decelerated, almost like it was braking. i could not re-set the cruise control again until after stopping and restarting the car. the problem has again happened 3 more times in the past week. auto dealership says they cannot do anything about it unless i bring it in and can recreate the problem. very dangerous when cruise control kicks out and people are driving closely behind me. *tr | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 07/01/2010 | 1 | ||
| 2008 toyota prius. consumer states unintended acceleration *tgw the consumer stated as she was coming to a complete stop with her foot on the brake, the vehicle suddenly accelerated. within about 1/10th of a second, it was moving at a very high rate of speed. the vehicle did not increase speed gradually, but was almost instantly moving very fast. the consumer stated she could hear the engine revving quite loudly. the vehicle crossed a grassy area about 20 feet wide and then hit a post which was about 6 inches in diameter. it demolished the post and then plowed through some small trees and large shrubbery. the vehicle finally came to rest about 10 inches from the corner of a house. the consumer stated prior to the accident, she received a recall letter in the mail, and complied with the recall. however, since the recall was performed, she noticed that when the cruise control was activated and going up a rise in the road, the engine would start to audibly rev and the vehicle would gain 2, 3,4 mph over what was set for the cruise control speed. it also gained a few miles when on a downward slope. as soon as the road leveled out, it would go back to what the cruise control setting was. the consumer took the vehicle back to the dealer, but they dismissed it as not important and said it was a normal occurrence and it had nothing to do with the recall work they performed. *jb | |||
| 01/28/2009 | 2 | 07/01/2008 | |
| 2008 toyota prius. consumer states unintended acceleration which caused an accident.*tgw the consumer stated as he was applying the brakes to keep from hitting a huge dirt mound, the vehicle accelerated instead of braking. he went over the mound onto some railroad racks. the consumer stated he experienced sudden acceleration on several occasions prior to the accident, but dismissed it. the consumer continued to experience sudden acceleration after the accident. the consumer no longer owns the vehicle. no police report was filed. *jb | |||
| 01/01/1901 | 1 | ||
| 2008 toyota prius. consumer states problem with vehicle floor mat *tgw the consumer took the vehicle to the dealer to comply with the accelerator pedal recall. when the consumer picked up the vehicle, he noticed the drivers floor mat was still missing from where he had placed it in the trunk and that the area had not been vacuumed. the consumer stated the procedures had not been followed as stated in the recall. the consumer didn't believe the floor mat inspection had been done, and only the accelerator pedal was modified. *jb | |||
| 11/30/2009 | 2 | ||
| 2008 toyota prius. consumer states unintended acceleration and receipt of a recall notice *tgw the consumer stated she pulled into a parking space going very slow, when all of a sudden the vehicle accelerated out of control ran over a parking cement block and then hit a bush. the consumer removed the floor mat, however a week later the same incident happened. the vehicle was taken to the dealer, but they were unable to find anything wrong. *jb | |||
| 10/01/2009 | 24000 | ||
| Tl*the contact owns a 2008 toyota prius. the contact was driving approximately 25 mph, approaching a stop sign. while coming from a complete stop, the accelerator pedal was engaged and traveled to the floor. the accelerator pedal was in a stuck position unable to release. when pressure was applied to the brake pedal, the vehicle continued to accelerate. the ignition was turned off and the vehicle stopped; however, when the vehicle was restarted the failure continued. the vehicle was driven to the side of the road. the engine was turned off for a moment. the vehicle restated and resumed normally. the failure occurred on several different occasions. the vehicle was taken to an authorized dealer. the technician was unable to duplicate the failures. the manufacturer was notified and a complaint was filed. also, the manufacturer advised the contact to have the vehicle towed to a dealer if the failure occurred again. the failure mileage was 24,000. the current mileage was 29,943. | |||
| 02/28/2010 | 40000 | 1 | 11/17/2008 |
| Tl*the contact owns a 2008 toyota prius. while the contact was driving 30 mph the vehicle suddenly accelerated without warning. in order to stop the acceleration the contact had to physically pull the accelerator pedal up from the floor. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 40000. updated 05/10/10 *bf updated 05/1010*jb updated 05/13/10.8jb | |||
| 08/13/2009 | 2 | ||
| Ltr fwd on behalf of (mi) re toyota braking problem in her 2008 toyota prius, reply to lansing, mi ofc. *tgw the consumer was involved in accident. the consumer was stopped at a stop sign behind two vehicles going south at an intersection, waiting to turn right. the consumer stated her first practice in driving the vehicle, when starting from a stop is to simply take her foot off the brake pedal and allow it to start moving without putting her foot on the gas pedal, to maximize fuel efficiency. as she moved her foot toward the gas pedal, but not quite on the pedal, the vehicle suddenly lurched at a very high rpm and hit the vehicle in front of her, which was about 3 feet. she applied the brakes again, and the same thing happened. the consumer stated the damage to both vehicles were minimal. the consumer stated the incident happened again, but without incident. *jb | |||
| 04/01/2009 | 1 | ||
| Electric throttle problem on the 2008 toyota prius. *nj the dealer told the consumer to remove the floor mats. the consumer also received a letter regarding the defect. the consumer stated no one has contacted her regarding a remedy for the defect. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 02/05/2010 | 9800 | 1 | |
| Tl*the contact owns a 2008 toyota prius. after starting the vehicle, the cruise control light was on but did not engage the cruise control system. the contact shut the vehicle off and restarted the vehicle and the cruise control light stayed on. the contact has not taken the vehicle to a dealer for a diagnostic test. no failure occurred while the contact was driving the vehicle. the failure mileage was 9,800. updated 03/14/10 *bf the cruise control light illuminated. it would not turn off when the consumer depressed the button. however, when he shut the engine off and turned it on again, the cruise control light did not illuminate. the dealer was unable to find any problems. updated 05/10/10*jb | |||