Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||||||||||||
| 12V536000 | Toyota Motor Engineering & Manufacturing | from 08/06/2003 to 03/30/2009 | V (Vehicle) | 350662 | 01/17/2013 | MFR | TOYOTA MOTOR CORPORATION | 11/14/2012 | 11/14/2012 | |||||||
| Defect Summary | Toyota is recalling certain model year 2004-2009 prius vehicles manufactured august 6, 2003, through march 30, 2009 and fchv-adv vehicles manufactured december 12, 2008, through september 13, 2011. during manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. the coil wire may corrode at the scratched portion. | |||||||||||||||
| Consequence Summary | The corroded coil wire may break and the water pump could stop. the corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. this may increase the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. the recall began on january 17, 2013. owners may contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/04/2013 | 81000 | ||
| In an attempt to avoid oncoming calves on a county dirt road driver inadvertantly pulled steering wheel to the right and hit a tree at road side. tree is twelve inched from road surface. before seat belt restrained driver, driver's forward momentum broke the steering wheel. driver was not injured. went to local hospital er. sheriff investigated. with the extensive damage to the front end of the vehicle the air bag should have deployed. it did not. photos taken. your organization is being notified as we feel the air bag should have deployed. we will also contact toyota. thank you. lu. | |||
| 08/31/2012 | 35000 | 1 | |
| The vehicle stalled out while i was driving, four times in about a mile - including once on a very busy road with no shoulder. the electrical error board lit up, the transmission reverted to neutral or park and i could not put the car back into drive. after i turned the car off, and then turned it back on, it went into drive but only for a short while before lights started flashing and it stalled again. *tr | |||
| 08/31/2012 | 35000 | ||
| The vehicle stalled out while i was driving, four times in about a mile - including once on a very busy road with no shoulder. the electrical error board lit up, the transmission reverted to neutral or park and i could not put the car back into drive. after i turned the car off, and then turned it back on, it went into drive but only for a short while before lights started flashing and it stalled again. | |||
| 04/11/2012 | 29000 | ||
| Tl-the contact owns a 2009 toyota prius. the contact stated that an extremely strong battery acid odor emitted inside of the vehicle through the vents. the vehicle was taken to an authorized dealer for inspection. the technician was unable to determine the cause of failure and cleaned the entire upholstery in the vehicle; however the odor persisted. the manufacturer was not notified of the problem. the contact planned to take the vehicle back to the dealer. the approximate failure mileage was 29,000. sm. | |||
| 04/11/2012 | 29000 | ||
| Tl-the contact owns a 2009 toyota prius. the contact stated an extremely strong battery acid odor emitted inside of the vehicle through the vents. the vehicle was taken to an authorized dealer for inspection. the technician was unable to determine the cause of failure and cleaned the entire upholstery in the vehicle; however the odor persisted. the the manufacturer was not notified of the problem. the contact planned to take the vehicle back to the dealer. the approximate failure mileage was 29,000. js | |||
| ENGINE AND ENGINE COOLING | |||
| 11/05/2010 | 19800 | ||
| Tl-the contact owns a 2009 toyota prius. while driving approximately 5 mph the vehicle stalled and all the warning lights came on. she stated she was able to restart the vehicle and coasted it back into her driveway and the vehicle stalled again. the vehicle was towed to an authorized dealer, the dealer replaced the short engine block. the dealer advised her that the piston rod was bent causing the failure because of bad gas. the vehicle was repaired. the approximate failure mileage was 19,800 and the current mileage was 20,500. vwb | |||
| 01/12/2010 | 17000 | ||
| Tl* the contact owns a 2009 toyota prius. the contact stated that on eight different occasions, the vehicle suddenly lost power. when the contact depressed the accelerator pedal, the vehicle did not respond and speed up. at times, it would eventually increase in speed and then immediately stall thereafter. the failure mileage was approximately 17,000. the current mileage was approximately 20,000. | |||
| 05/20/2009 | 490 | 1 | |
| I purchased a new 2009 toyota prius hybrid (gas/electric) on march 31, 2009. the car worked great, but with only 490 miles on the odometer, i did a routine shut down of the car on may 20, 2009 which turned out to be anything but routine. during this event, i shut the car off using the procedure taught to me by the dealership salesman, which was the same procedure outlined in the user manual. however, at this shut down, a very dramatic power surge went through the system, jolting the engines in their motor mounts (i heard an extremely loud squeal when the engines, both gas and electric, jolted to a stop, which i assume was the motor mounts taking the force of the power surge), and moving the car violently forward stopping with the transmission lock and brake which i had set). this was a very unpleasant and un-natural event. following this event, the car did start and operate through its functions, but the driving characteristics changed dramatically. what had been a smooth operating synergy drive system was now slightly grabby both in acceleration and deceleration, and i experienced hard | |||
| 08/29/2009 | 3340 | 1 | |
| Noxious fumes inside vehicle. smells like burning plastic / metal. fumes burn eyes and permeate clothing, cause light-headedness. dlr has tried 3x to repair, can not identify source. dlr's svc mgr confirms it is not a normal odor for this vehicle, agrees fumes give headache. mfr's tech dept claims it is normal, despite not having examined vehicle. (mfr is willing to send field svc tech in appx 1 month, will not provide loaner or otherwise accommodate me in the interim.) mfr suggested it is a personal health issue and that i should consider if vehicle is right for me. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/10/2010 | 20000 | ||
| Tl*the contact owns a 2009 toyota prius. while the vehicle was traveling at a speed of 60 mph the vehicle suddenly shut off without warning and would not restart. the vehicle was towed to the dealership who stated that the failure could not be reproduced. the failure occurred twice prior to the recent failure. the vin was unavailable. the current and failure mileages were 20,000. | |||