Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 13V014000 | Southeast Toyota Distributors, LLC | V (Vehicle) | 3235 | MFR | TOYOTA MOTOR CORPORATION | 01/16/2013 | 01/17/2013 | |||||||||
| Defect Summary | Southeast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. during modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. without passing the calibration test, the occupant sensing system may not operate as designed. | |||||||||||||||
| Consequence Summary | If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment. | |||||||||||||||
| Corrective Summary | Southeast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. the recall is expected to begin during january 2013. owners may contact southeast toyota at 1-800-301-6859. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/05/2012 | 50000 | 1 | |
| Our car was involved in an accident on july 5, 2012 at around 9:30 am. accident occurred on little road going north after junction of ridge road and before embassy blvd. car was in the central lane in a zone rated for 45miles. it was going with the traffic at around 40 miles. suddenly a large bird, probably a crane, that walked on the road and all vehicles slowed down to 15-20 miles speed to save the bird. the bird was saved but the car behind chevy silverado truck did not slow down and hit our car rear end at full speed. only two cars were involved in the accident and no one was badly injured. driver of our car was hurt by probably bumping her head with steering, she had a cut on chin, and scratch mark on her neck front, and she complaint of pain in both legs and neck. her face was swollen and became black and blue in 24 hours. our complaint is: 1. none of the six air bags opened to protect driver or any passenger to prevent injury from impact.vehicle inspector confirmed that their are no sensors in back end bumper. it may be good idea to have such sensor in the back at least for the driver seat because any impact affects the driver. 2. lacerations on the neck probably resulted from seat belt. wound were not deep. however lack of adjustable fixed end of the seat belt makes belt cut on the neck, especially to a driver with height of around 5 feet and in high impact accident can severe main blood vessel in the neck. possibility of such injury can be minimized by making a) seat belt adjustable at the point of fixation on the body of the car and b) making wide, soft and sliding shoulder pad on the belt. *tr | |||
| 07/05/2012 | 50000 | ||
| Our car was involved in an accident on july 5, 2012 at around 9:30 am. accident occurred on little road going north after junction of ridge road and before embassy blvd. car was in the central lane in a zone rated for 45miles. it was going with the traffic at around 40 miles. suddenly a large bird, probably a crain, that walked on the road and all vehicles slowed down to 15-20 miles speed to save the bird. the bird was saved but the car behind chevy silverado truck did not slow down and hit our car rear end at full speed. only two cars were involved in the accident and no one was badly injured. driver of our car was hurt by probably bumping her head with steering, she had a cut on chin, and scratch mark on her neck front, and she complaint of pain in both legs and neck. her face was swollen and became black and blue in 24 hours. our complaint is: 1. none of the six air bags opened to protect driver or any passenger to prevent injury from impact.vehicle inspector confirmed that their are no sensors in back end bumper. it may be good idea to have such sensor in the back at least for the driver seat because any impact affects the driver. 2. lacerations on the neck probably resulted from seat belt. wound were not deep. however lack of adjustable fixed end of the seat belt makes belt cut on the neck, especially to a driver with height of around 5 feet and in high impact accident can severe main blood vessel in the neck. possibility of such injury can be minimized by making a) seat belt adjustable at the point of fixation on the body of the car and b) making wide, soft and sliding shoulder pad on the belt. | |||
| 12/30/2010 | 7000 | ||
| My driving record was clean until this 2010 prius. in one year i have had two accidents and several incidents, all of which i am now convinced due to brake failure. the first accident took place end of december 2010. i was going only about 10 mph. i hit the brakes repeatedly to try to get the car to stop. at the time i thought the car did not stop because of ice, but now after this 2nd accident and researching other prius reports, i am convinced this first accident was also because the brakes failed to work. since i did not suspect this at the time, i did not report it or have the brakes checked when the car was repaired. the 2nd accident was last night, dec 8th, 2011. i was traveling between 25-30 mph. the brakes clearly failed to work, and i hit a car stopped at the traffic light in front of me. i had plenty of distance to stop. the car did not slow down, if anything, it may have speeded up, but i cannot definitely say this, as i was too freaked out looking at the car i was going to hit to check my speed. the road was not icy. the impact demolished the front end of the prius. my air bag also did not inflate. i have whiplash from this second accident. fortunately no one else was injured. i now realize i had several other brake 'slippage' problems last winter that did not result in accidents and i did not identify then as brake problems. i thought it was my snow tires, even though they were brand new. i took the car back to the tire dealer last month who said they had no other complaints about that brand of tire, but i so concerned i had them replace the tires anyway with new ones of a different brand. i have opened a case with toyota after i started to research 2010 prius and found a recall on this model and year from before i leased this car. toyota says there is not a recall on my vin#. i want toyota to take responsibility for this accident and take back the car. | |||
| 08/25/2011 | 3500 | ||
| Tl* the contact owns a 2010 toyota prius. the contact stated as he was driving 15 mph his vehicle crashed into the rear of another vehicle. the air bags did not deploy and the top of the seat belt malfunctioned. the contact sustained whip lash and chest injuries; he was taken to the hospital. a police was filed. there was extensive damage to the front end of the vehicle. the vehicle was towed to an auto body shop. the insurance company was notified. the dealer nor manufacturer were notified of the failure. the failure mileage was 3,500. | |||
| 08/25/2011 | 3500 | ||
| Tl- the contact owns a 2010 toyota prius. the contact stated as he was driving 15 mph his vehicle crashed into the rear of another vehicle. the air bags did not deploy and the top of the seat belt malfunctioned. the contact sustained whip lash and chest injuries; he was taken to the hospital. a police was filed. there was extensive damage to the front end of the vehicle. the vehicle was towed to an auto body shop. the insurance company was notified. the dealer nor manufacturer were notified of the failure. the failure mileage was 3,500. rvk | |||
| 08/25/2011 | 3500 | ||
| Tl-the contact owns a 2010 toyota prius. the contact stated as he was coming to a stop at 15 mph his vehicle crashed into the rear of another vehicle. the air bags did not deploy and the top of the seat belt did no held him in. the contact had whip lash and chest injuries he was taken to the hospital in another vehicle. the police was called and a report was available if necessary. there were extensive damages to the front of the vehicle. the vehicle was towed to an auto body shop. the insurance company was contacted. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 3,500. mw | |||
| 12/17/2010 | 9000 | ||
| Tl-the contact owns a 2010 toyota prius. the contact stated that while driving approximately 20 mph when she crashed head on into another vehicle. she stated that the air bags did not deploy and the drivers safety belt did not restrain her properly. the contact and her passenger recieved major injuries to the liver, ribs, kneck, ankle, and hands. the driver, passenger and the other vehicle's occupants were transported to the hospital via ambulance. the injuries of the second vehicle were unknown. the police came and there was a report available. the vehicle was towed to a independent mechanic and have not done any diagnosis. the manufacturer was contacted and advised the contact that a investigator would be out to overlook the vehicle. the failure mileage was approximately 9,000. tb | |||
| 12/04/2010 | 6696 | ||
| 2010 toyota prius: chronic failure of passenger air bag and seat belt warning light systems. dashboard lights indicating passenger seat belt is unfastened and passenger air bag is off illuminate unexpectedly, and remain illuminated, whether anyone is in the passenger seat or not, and whether the passenger seat belt is fastened or not. problem does not go away by merely shutting down and exiting the vehicle; erroneous indications recur as soon as the car is reentered and started up again. five different visits to toyota service centers have been made for this issue, with repairs lasting for anywhere from a few days to a few weeks before the problem occurs again. there does not seem to be any pattern to what transpired leading up to the failure. the problem most recently occurred on 12/4/10, however, as of this date (12/6/10) the car has not yet been taken back to a service center. notes: (1) approx incident date in complaint info section is of the most recent occurrence. first occurence was mid-july, 2010.(2) mileage and speed shown in vehicle information section represent the first occurrence of this problem. mileage at most recent occurrence was 13714. speeds varied from occurrence to occurrence. | |||
| 10/23/2009 | 3400 | ||
| Tl-the contact owns a 2010 toyota prius. as she approached the garage the vehicle suddenly acclerated through the garage and crash into the revenue in the back and the air bags did not deploy. the police was not call due to private property and she was taken to the hospital. she had injuries with a bruised heart, broken sternum and two broken ribs. the vehicle was total and the insurance company came and towed the vehicle. the dealer was not notified. the manufacturer was contacted and a complaint was file and no other assistance was offered. the failure mileage was 3,400.....mw | |||
| 12/18/2009 | 280 | 1 | |
| On december 18, 2009 at 4:40 pm in the still-light late afternoon we struck a deer in the road with our 2010 toyota prius. | |||