Consumer Complaints


Fail datemilesoccurencesPurchase date
BRAKES
07/08/2012640001
 2010 prius brake failure. i was able to slow down the car by repeated pumping on the brakes. fortunately, managed to crawl to a nearby toyota dealer by using the pumping technique and have my foot on the emergency foot brake just in case. toyota said i need to replace the master cylinder with actuator. total cost parts/labor $4100. i am upset because my family or others could have been seriously hurt if i panicked and not pumped on the brake to slow the vehicle down. this is a serious hazard which should be known as i have seen other similar complains lodge online. *tr
07/08/201264000
 2010 prius brake failure. i was able to slow down the car by repeated pumping on the brakes. fortunately, managed to crawl to a nearby toyota dealer by using the pumping technique and have my foot on the emergency foot brake just in case. toyota said i need to replace the master cylinder with actuator. total cost parts/labor $4100. i am upset because my family or others could have been seriously hurt if i panicked and not pumped on the brake to slow the vehicle down. this is a serious hazard which should be known as i have seen other similar complains lodge online.
06/22/201232000
 I applied my brakes approaching a traffic light and hit a small pot hole and the entire vehicle jerked forward even though the brakes were applied and never taken off the pedal. i had to then press down harder on the brake pedal to come to a complete stop. i have observed this type of behavior when the road changes surfaces and is lower than the previous surface and dips in the road. this is all observed while only braking at low speeds less than 40 mph. every time this behavior is observed there is a loud bang, i am not completely sure if this is from switching surfaces or hit pot holes or dips in the road.
10/01/201155000
 Tl- the contact owns a 2010 toyota prius. while driving approximately 40 mph, the contact was able to abnormally depress the brake pedal into the floorboard. the abs warning, traction control warning and the emergency brake warning lights illuminated on the instrument panel. after continually depressing the brake pedal, the vehicle came to a stop. the failure recurred four different times. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact that the brake power booster would have to be replaced but did not guarantee that the booster was the actual cause of the failure. the vehicle was not repaired. the approximate failure mileage was 55,000. kmj