Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||||
| TSB-0198-11 | 12/15/2011 | 10042888 | Toyota: bulletin providing information on the maintenance and cleaning of excessive dust, lint, and/or other debris that could buildup on hv battery cooling fan that reduces efficiency of the system. *pe | 01/23/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/07/2012 | 26000 | 3 | |
| The problem that is causing the head lights to burn out simultaneously needs to be resolved. it is a safety hazard for this to continue. purchased a toyota prius 2010 in december 2010. since that time, the head lights have been a problem. each time there is a problem, both head lights burn out simultaneously. the first time the head lights failed was august 7, 2012 when there were five of us in the car driving 15+ miles with about a third of the drive on many residential streets that were not well lit. the dealership in florida was called and it was explained that both headlights burned out at the same time and that it must be something other than the bulbs because headlights do not burn out together at the same time. the service representative quoted that the cost of the repair to replace the head lights was about $150. he did not ask if the car was under warranty and he did not acknowledge that it could be something in the electrical system. he did not suggest that the car be brought in to have them put it on diagnostic machines to verify where the problem may be.we opted to replace the bulbs ourselves. the second time both head lights burned out simultaneously was october 21, 2012 and we again, replaced the bulbs ourselves. the cost of the bulbs including tax is $54.36. this morning is the third time both lights have burned out at the same time again. the prius has 35,840 miles. this is not reasonable. we have already spent $108.72 to replace the bulbs twice. it is unreasonable. it is extremely unsafe not knowing when and where the head lights will burn out. we have teenage drivers and it is upsetting to know they are not in a safe vehicle. *tr | |||
| 08/07/2012 | 26000 | ||
| The problem that is causing the head lights to burn out simultaneously needs to be resolved. it is a safety hazard for this to continue. purchased a toyota prius 2010 in december 2010. since that time, the head lights have been a problem. each time there is a problem, both head lights burn out simultaneously. the first time the head lights failed was august 7, 2012 when there were five of us in the car driving 15+ miles with about a third of the drive on many residential streets that were not well lit. the dealership in florida was called and it was explained that both headlights burned out at the same time and that it must be something other than the bulbs because headlights do not burn out together at the same time. the service representative quoted that the cost of the repair to replace the head lights was about $150. he did not ask if the car was under warrantee and he did not acknowledge that it could be something in the electrical system. he did not suggest that the car be brought in to have them put it on diagnostic machines to verify where the problem may be.we opted to replace the bulbs ourselves. the second time both head lights burned out simultaneously was october 21, 2012 and we again, replaced the bulbs ourselves. the cost of the bulbs including tax is $54.36. this morning is the third time both lights have burned out at the same time again. the prius has 35,840 miles. this is not reasonable. we have already spent $108.72 to replace the bulbs twice. it is unreasonable. it is extremely unsafe not knowing when and where the head lights will burn out. we have teenage drivers and it is upsetting to know they are not in a safe vehicle. | |||
| 11/27/2012 | 57300 | 1 | |
| My commute is 62 miles, one way. tonight i realized my low beam headlights were not working. my high beams work. i drove the 62 miles with my high beams on. the fuses were fine. it is odd that both low beam lights were out at the same time but the high beams were fine. i searched online some and there were numerous similar problems with the prius low beam lights. *tr | |||
| 11/27/2012 | 57300 | ||
| My comute is 62 miles, one way. tonight i realized my low beam headlights were not working. my high beams work. i drove the 62 miles with my high beams on. the fuses were fine. it is odd that both low beam lights were out at the same time but the high beams were fine. i searched online some and there were numerous similar problems with the prius low beam lights. | |||
| 11/07/2012 | 24750 | 1 | |
| 2010 toyota prius at dealership for 25000 mile service. on 11/07/2012 at 1700 the dealership called and reported that the car is infested with rodents. stated that headliner is saturated with urine/ feces, air and cabin air filters destroyed, wires chewed, rodents found to be living in dashboard, in door interiors, and other areas. reported that this was the worst case we've seen. car is owned by two professionals- no children who would have dropped food and no food ever eaten in vehicle. purchased new from this same dealership 01/02/2011. dealership now reports that the car is a health/ safety hazard and could cost thousands to repair. our internet research revealed that rodent infestation is common in the toyota prius, reportedly because rodents are able to gain easy access through the car's ventilation system. owners reported contacting toyota, who denied liability and denied request for assistance. *tr | |||
| 11/07/2012 | 24750 | ||
| 2010 toyota prius at dealership for 25000 mile service. on 11/07/2012 at 1700 the dealership called and reported that the car is infested with rodents. stated that headliner is saturated with urine/ feces, air and cabin air filters destroyed, wires chewed, rodents found to be living in dashboard, in door interiors, and other areas. reported that this was the worst case we've seen. car is owned by two professionals- no children who would have dropped food and no food ever eaten in vehicle. purchased new from this same dealership 01/02/2011. dealership now reports that the car is a health/ safety hazard and could cost thousands to repair. our internet research revealed that rodent infestation is common in the toyota prius, reportedly because rodents are able to gain easy access through the car's ventilation system. owners reported contacting toyota, who denied liability and denied request for assistance. | |||
| 10/06/2012 | 30000 | 1 | |
| Panel light dimmer inoperable when parking/head lights are turned on (i.e., there is no display on instrument panel for current speed, fuel volume, fuel consumption, etc. when driving with head lights on). this similarly affects the audio/hvac display. *tr | |||
| 10/06/2012 | 30000 | ||
| Panel light dimmer inoperable when parking/head lights are turned on (i.e., there is no display on instrument panel for current speed, fuel volume, fuel consumption, etc. when driving with head lights on). this similarly affects the audio/hvac display. | |||
| 07/08/2011 | 41000 | ||
| Tl- the contact owns a 2010 toyota prius hybrid. the contact stated that while driving 10 mph, the vehicle stalled and a hybrid system failure message came on the instrument panel. the vehicle was taken to the dealer who was unable to come up with a concrete diagnosis but stated that the failure might had been caused by a one volt over charge on the hybrid battery which happen as a result of excessive braking. the manufacturer was made aware of the failure who offered no assistance. the failure mileage was 41,000 and the current mileage was 43,000. tlb | |||
| 08/06/2011 | 39000 | ||
| Our 2010 prius is unsafe during the daytime driving when we are required by road sides to turn on our headlights in certain roads, when we comply the headlights go on, but the dash lights go dark and we are unable to read the speedometer etc. i went to a toyoda dealer and they said nothing could be done to fix the problem. today, aug 6, i personally spoke with toyoda motor sales in torrance ca., on my complaint 1107281155, and was told toyoda could do nothing on 2010 prius which all have the same problem. i offered to pay to fix it as i am on roads requiring daylight head lights on several times a month. i feel that toyoda should recall all prius and fix that problem, there is no excuse for a dangerous sistuation like that especiallly when i can receive a ticket for not using the headlights during the day or if i do not being able to read the speedometer etc. i feel that throughout the west many roads require onlight headlights. i would like a formal investigation about this matter. | |||
| 07/08/2011 | 41000 | ||
| Tl - the contact owns a 2010 toyota prius hybrid. the contact stated that while driving 10 mph the vehicle stalled and a hybrid system failure message came on the instrument panel. the vehicle was taken to the dealer who was unable to come up with a concrete diagnosis but stated that the failure might had been caused by an one volt over charge on the hybrid battery which happen as a result of excessive braking. the manufacturer was made aware of the failure who did not offered any assistance. the failure mileage was 41,000 and the current mileage was 43,000. pm | |||
| 08/06/2011 | 39000 | ||
| Our 2010 prius is unsafe during the daytime driving when we are required by road sides to turn on our headlights in certain roads, when we comply the headlights go on, but the dash lights go dark and we are unable to read the speedometer etc. i went to a toyoda dealer and they said nothing could be done to fix the problem. today, aug 6, i personally spoke with toyoda motor sales in torrance ca., on my complaint 1107281155, and was told toyoda could do nothing on 2010 prius which all have the same problem. i offered to pay to fix it as i am on roads requiring daylight head lights on several times a month. i feel that toyoda should recall all prius and fix that problem, there is no excuse for a dangerous sistuation like that especiallly when i can receive a ticket for not using the headlights during the day or if i do not being able to read the speedometer etc. i feel that throughout the west many roads require onlight headlights. i would like a formal investigation about this matter. | |||
| 07/08/2011 | 41000 | ||
| Tl - the contact owns a 2010 toyota prius hybrid. the contact stated that while driving 10 mph the vehicle stalled and a hybrid system failure message came on the instrument panel. the vehicle was taken to the dealer who was unable to come up with a concrete diagnosis but stated that the failure might had been caused by an one volt over charge on the hybrid battery which happen as a result of excessive braking. the manufacturer was made aware of the failure who did not offered any assistance. the failure mileage was 41,000 and the current mileage was 43,000. pm | |||
| 08/06/2011 | 39000 | ||
| Our 2010 prius is unsafe during the daytime driving when we are required by road sides to turn on our headlights in certain roads, when we comply the headlights go on, but the dash lights go dark and we are unable to read the speedometer etc. i went to a toyoda dealer and they said nothing could be done to fix the problem. today, aug 6, i personally spoke with toyoda motor sales in torrance ca., on my complaint 1107281155, and was told toyoda could do nothing on 2010 prius which all have the same problem. i offered to pay to fix it as i am on roads requiring daylight head lights on several times a month. i feel that toyoda should recall all prius and fix that problem, there is no excuse for a dangerous sistuation like that especiallly when i can receive a ticket for not using the headlights during the day or if i do not being able to read the speedometer etc. i feel that throughout the west many roads require onlight headlights. i would like a formal investigation about this matter. | |||
| 07/08/2011 | 41000 | ||
| Tl - the contact owns a 2010 toyota prius hybrid. the contact stated that while driving 10 mph the vehicle stalled and a hybrid system failure message came on the instrument panel. the vehicle was taken to the dealer who was unable to come up with a concrete diagnosis but stated that the failure might had been caused by an one volt over charge on the hybrid battery which happen as a result of excessive braking. the manufacturer was made aware of the failure who did not offered any assistance. the failure mileage was 41,000 and the current mileage was 43,000. pm | |||
| 08/06/2011 | 39000 | ||
| Our 2010 prius is unsafe during the daytime driving when we are required by road sides to turn on our headlights in certain roads, when we comply the headlights go on, but the dash lights go dark and we are unable to read the speedometer etc. i went to a toyoda dealer and they said nothing could be done to fix the problem. today, aug 6, i personally spoke with toyoda motor sales in torrance ca., on my complaint 1107281155, and was told toyoda could do nothing on 2010 prius which all have the same problem. i offered to pay to fix it as i am on roads requiring daylight head lights on several times a month. i feel that toyoda should recall all prius and fix that problem, there is no excuse for a dangerous sistuation like that especiallly when i can receive a ticket for not using the headlights during the day or if i do not being able to read the speedometer etc. i feel that throughout the west many roads require onlight headlights. i would like a formal investigation about this matter. | |||
| 06/22/2011 | 3000 | ||
| Second occurrence of this problem iin three weeks. driving downhill on a residential street at 25 mph, slowing to a stop without applying the accelerator. suddenly lost engine power. applied accelerator, no response. continued to lose speed as i rolled silently downhilll toward the intersection. applied brakes and stopped. restarted the engine and it started up fine. the previous incident also occurred on a downhilll grade, on an exit ramp from an parking garage. fortunately both incidents happened at low speed and not in heavy traffic. i previously reported the first incident. toyota dealer checked vehicle after each incident and could not replicate the incident or find a computer code that would explain it. since this was the second occurrence and was familiar to me, and since i was not in traffic, i let it happen while observing my own actions, trying to check for driver error. my foot was not on the brake.the car was in drive. while the car was slowing, i tried pressing the accelerator deeply and then pumping the accelerator to see what would happen.. there was no response, and no sound. the same was true three weeks ago-no response to pushing the accelerator, eveb deeply, and no sound. three weeks ago, the first time it happened, i also tried cyclying through the modes (ev, prius, eco, power) with no effect. each time, i hit the power button to power off, and then i hit it again to restart. powering off and then restarting, both times, seemed like rebooting a computer. fortunately traffic conditions both times gave me ample time to reboot. will this happen again? | |||
| 04/16/2011 | 6500 | ||
| Tl* the contact owns a 2010 toyota prius. the contact stated that the vehicle failed to start after sitting idle for a few days. the vehicle was towed to a dealer and they advised the contact that the failure was due to the battery being unused for more than 10 days. the dealer advised that the battery should have been disconnected before allowing the vehicle to sit idle for so long. the contact was able to restart the vehicle after receiving a jump start. the failure mileage was approximately 6,500. | |||
| 04/16/2011 | 6500 | ||
| Tl-the contact owns a 2010 toyota prius. the contact stated that after returning from a trip and entering their vehicle it wouldn't start. the vehicle was then towed to a dealer and they advised him that the failure was due to the battery being unused for more than 10 days and it should've been disconnected. the vehicle was able to get started by getting a jump start. the failure mileage was approximately 6,500. tb | |||
| 12/16/2010 | 5300 | ||
| Passenger door latch failed in my toyota prius, it opened as i was moving, then i closed from inside and when i got to my desyination it did not open anyway,even with remote.so i got out thru other door | |||
| 11/28/2010 | 8350 | ||
| My windsheild wipers stopped working for a short time. i have an idea of what could cause this issue among other problems. i had a problem with a vehicle i once owned that the engine would stop for no reason. the dealer could not find a problem but as a precaution he replaced the small wiring harness. my car naver failed again. about 6 months later amc came out with a directive to replace the small wiring harness on all of these cars. the problem was that the two ends of the harness were maunfactured by different companies that used different plastic.the plastic in the connectors would react with one another and produce a gas. the gas would coat the contacts and cause them to go open. in my case when i restarted my car the contacts would arc and it would run okay until the contacts got coated again. i think this condition could cause almost every problem toylta is having. i don't know if this condition is related to any of the problems they are having but it might be worth liiling inrto to. | |||
| 06/06/2010 | 10000 | ||
| 2010 toyota prius, no accidents, but close calls. when i am slowing to a stop, and if the vehicle hits a rough spot in the road, for example a pothole, the brake pedal lowers slightly and the car appears to have the anti lock braking take over and the car speed decreases slowly under the control of the abs and may not stop in the remaining distance to a stop sigh or traffic light. at least 4 times, 3 since the software update for my car, i have been stopping and within about 20 feet of the stop sigh there was a significant bump or pothole and with my foot on the brake continuously i noticed that the brake pedal depressed slightly and my rate of slowing decreased and my car drifted past the stop sign. this all happend with my foot still on the brake. i told the toyota dealer about this and was informed that it is the way the car is designed, that any time that the computer senses a wheel slip, the abs takes over. but on dry road conditions, this is problematic because in my area there are often un repaired roads with ruts, potholes, bumps and etc. near the intersections. having the abs take over provides a lag time in the stopping of the car and each time i have gone past the stop sign and slightly into the intersection approximately 5 feet into the path of other vehicles. i am an engineer with nasa and know what i am doing and have been told that this is a design feature, but this feature can and has left me exceeding my planned stopping distance and could have lead to an accident. | |||
| 08/08/2010 | |||
| My toyota prius headlights go off frequently while driving. i must turn them off and on to have them come back on. it used to be one or the other at a time, however now both lights will go off at once. i was driving in very dark conditions when it happened last time and the road was pitch black. the fact that it was late at night is the only way i knew both lights were out. if i am driving at dusk or dawn, it is a major safety concern because it would be difficult to tell that my lights are off while i'm driving, but very difficult for others to see me coming down the road. it only takes a few seconds for an accident to happen. the toyota dealership acknowledged that it is a known issue and initially said that the replacement would be covered. then came back and said they have not been recalled so it would be out of my pocket. i was also told that i could just continue to turn the lights on and off when it happens because the life of the bulbs should not be up yet. that is not a good solution to me because i don't always know when one or both lights goes out and when it might be difficult for other drivers to see me. i feel that this is a known hazard that should be rectified by recalling/replacing these bulbs. | |||
| 06/03/2010 | 9872 | ||
| Today at yet another check for my 2010 prius to try to discover the cause for the continual surging, i was informed that 160 times in the last 1 1/2 months i have driven with both the gas and brake pedals depressed simultaneously. this is a ridiculous assertion and completely false. obviously there is an issue with the computer software in my prius brakes. this is further evidence that there is a serious safety issue with the prius brakes. | |||
| 12/27/2009 | 6750 | ||
| I was on a trip to arizona and when driving in my 2010 prius from flagstaff to phoenix during the evening, the batter display's top segment glowed red many times in the descent from flagstaff. it was a very diffcult to drive to keep the top segment from turning red as the vehicle was coasting and i did not want to exceed the speed limit so i realy did not now what to do. i decided to shift to neutral so the engine was not brakng. hwever in neutral i was wearing out my vehicles brakes which also worried me because of the pssibility of overheating the brakes. i looked in my vehicle manual but nothing as in the booklet about this type of occurence. so i asked my toyota service personnel at rudy luther toyota in golden valley, mn and they had not heard of this problem. he gave me a the telephone number for customer service representatives at toyota and after discussing this incident with many people in customer service at toyota, the end result was that the battery was fully charged and when this occurs the top bar will glow red but this will not effect the battery. i do not know if this is true or toyota is just putting me off but others at the following toyota forum have also experienced this problem. is this a safety problem, i do not know. is it a battery warranty problem, i do not know. but please look at this forum thread and maybe you can discuss this more fully with toyota. http://priuschat.com/forums/gen-iii-2010-prius-main-forum/67994-all-bars-battery-indicator-4.html on the return trip and here in minnesota i have not had this problem occur as there are not many long descents. | |||
| 04/23/2010 | 6239 | 1 | 09/28/2009 |
| 2010 toyota prius. the consumer stated he experienced two safety issues; loss of brake effectiveness and engine race *tgw when the consumer applied the brakes when going over bumps/rough roads, or in marginal conditions due to snow/ice when approaching a stop sign, he would lose braking effectiveness. the consumer took the vehicle to the dealer for a recall repair on march 24, 2010. however, he continued to experience loss of brake effectiveness. the consumer pulled into a neighbor's driveway after driving less than one mile from his home. after pushing the park button, but before pushing the power button, the engine began to race. it was not at an extreme high rpm and it was not for an extended period time, but it did last for several seconds. after the vehicle went down to normal rpm, after a s second or two, it began all over again. the consumer stated it was not a surge as the vehicle was not in gear at the time. *jb | |||
| 04/06/2010 | 15045 | ||
| Although i took my vehicle in for the recall (2010 prius) last week, the vehicle repeated the loss of brake/surge issue this morning. i also reported to my toyota dealer last week about abnormal, sudden braking. when applying normal pressure to the brakes, on several ocassions the brakes have locked violently, sending me and my passengers against our seat belts. toyota claimed that the recall may make that better. it has not. thirdly, i reported last week to toyota that the car has on ocassion shaken violently and made a loud clanking noise (like a washing machine off balance) upon start up, causing me to jump out f the car for fear of it blowing up. they said they had never heard of this. my co-worker, a fellow 2010 prius owner, reported the same issue. | |||
| 03/31/2010 | |||
| Suggestion for testing toyoto acceleration problem: the tracks on a printed circuit board can behave as an antenna and generate false signals to the processor. cell phone, gps signal radiation, etc., could be causing false signals on the board(s) in the toyoto vehicles. check it out !! | |||
| 03/20/2010 | 1120 | 1 | |
| True! gear problem! remember airbus flipping our of control when they came out with fly by wire? the joy stick gear is default to shift into neutral when normal push bring it in to reverse. no way to put it in neutral. i thought the same thing & was in denial until i realize that its impossible to put it into neutral when thing is speeding out of control. don't take it lightly- i did bought a 2010 prius just now & realize - u can't put it - in neutral. i was in denial. also, ventilator fan suddenly accelerates when u try to switch the modes. *dt | |||
| 03/22/2010 | 6275 | 4 | |
| 2010 toyota prius iii abs recall was applied by dealer toyota city of brooklyn park, mn on 3/17/10. prior to this recall update to my car, i had experienced the issue once since purchase of the car on 10/23/09. now since the abs update has been applied, i have experienced the issue 3 times in 5 days. the last experience was today and the worst yet where i felt i lost brakes completely while slowing the car and braking. i estimate my speed was about 15 mph going over a minor pot hole. *dt | |||
| 02/05/2010 | |||
| I believed the problem is in the brain box of the 2008-2010 prius/etc in are area where the navy generate low frequency signals are garage doors go up and down at will .we had no idea until the navy admitted it. now whit cell towers set up every where and who knows what signal are generated thru them. who to say that it is at some point it effecting some of the toyotas after all they are rolling computors when they stop the erract behavor and then reboot whitout atrace | |||
| 03/15/2010 | 20000 | ||
| I have a complaint about the toyota problem. information is available from myself,since i have a specific skill that gives me the ability to diagnose theses type of problems that others do not have in their skill-set. i have a doctorate in a certain field that allows an understanding of therse and other usually un answerable problems with computers and equipment. even the faa problems with denial of service in the system is pretty simply answered. so now,lets get to the complaint,you folks would never engage me and pay my consultant fee to fix these problems,as i have tried and tried to inform so called smart bureaucrats and engineers on this and other problems,because you boys and girls are just too smart to go down any road that you have not been approved to go down usually' there is a fix for the toyota problem,but i do not believe toyota really wants it fixed,and i know that sounds goofy,but if you knew other sensitive information that i know,you might agree. so,bottom line,the us govt. personnel will as usual round file any offers of assistance from guys with my set of skills,and the problems will continue to create the terrorism events here. i can usually shame you kind of folks and say something like,prove me wrong,and that doesnt even get a flinch either. | |||
| 03/13/2010 | 5 | ||
| My prior prius was repurchased by toyota 09/09 with severe electrical issues which only escalated. i believe the man in ca because that happened to us on the highway, and our car behaved as if it were 'possessed'. now my 2010 is having intermittent issues, including an anti-skid/ braking light that we'd thought was remedied by resetting an abs actuator friday-it was on since test driving the car-but i was told many excuses, and eventually they were aware but did not know how to correct this. (?) i'm concerned about driving this vehicle as my 2007 trapped us in the car twice-911 called in a panic-plus my small daughter's safety was at risk just by owning that crazy car. please see if you can locate that car and inspect it-you will see this is not some chance situation-and now i am extremely concerned about our new car 'performing as designed' when brake warning light comes on when applied! feel free contacting me on this!! | |||
| 03/14/2010 | 2000 | 1 | |
| I have a 2010 toyota prius. there are three driving modes: ev, eco and power. ev is all electric, for very short distances at speeds under 25 mph. every time i use the ev mode, and accelerate past 10 (ten) miles per hour, the system beeps and the display alerts that i am exceeding the speed, and shifts onto another mode. i am unable to use the ev mode as advertised by toyota. i have taken the auto to the dealership and they refuse to acknowledge the auto operates in full electric mode , at low speeds, for short distances. *tr | |||
| 02/20/2010 | 9500 | 1 | |
| Driving my 2010 prius when suddenly the auto turned off. interior lights came on and dash stated key was located within the cabin indicating car was off. dealership notified and computer saw the error message. dealership stated that they don't know what happened but call back if it happens again. *tr | |||
| 03/05/2010 | 800 | 1 | |
| Purchased 2010 prius on aug ll,09. have returned to dealer 5 times, beginning on sept.29, 09, to report same problem...which is that at random times when i shift from p to either d or r, the vehicle lunges and when i apply the brake, it is like hitting a brick wall. this process is repeated several times in sequence...lunge, brake, lunge, brake..then it corrects itself and drives normally. i cannot predict when this will occur, sometimes it is weeks and hundreds of miles between occurrences; sometimes only a few miles and hours between incidents. the dealer always says they have not been able to reproduce the problem, therefore no diagnosis or repair. i have reported to toyota customer ser. and was assigned a case #. have had ongoing conversation with tcs rep to report this and several other problems, i.e. various warning lights at inappropriate times...key detected in vehicle while driving down the road... etc. am always told scan shows no problems. i think there is a problem with electronics. unsafe, frightening. latest incident on 3/05/10. dealer installed software fix for brake recall on 2/10/10. at times must repeatedly move gear shift lever before it responds. *tr | |||
| 02/16/2010 | 1000 | 2 | |
| I own a 2010 prius. i have owned the car since oct 2009. twice i let the car sit in my garage without driving it for 6 days. the battery completely discharge over the 6 days such that the car has to be jumped in order for it to start. both times i took the car to toyota service center and both times they did not find anything wrong with the car. there solution was to not let the car sit undriven for that long. however, if i took the car to the airport and left it while i was gone for a week, it would not start when i return. this is not acceptable to me since i travel a lot. according to toyota i have no recourse. *tr | |||
| 03/08/2010 | 400 | 1 | |
| Tl*the contact owns a 2010 toyota prius. the contact took the vehicle to an authorized dealer to have the recall repair performed; however, the turn signals began activating on their own after the repair was made. the warning indicator illuminated which indicated that the vehicle was in danger or the front wheels were going to spin out of control. there was also a very loud buzzing indicator that startled the contact while he was driving. the dealer was informed about the failure and advised the contact not to drive the vehicle. the contact has not spoken with the manufacturer . the vehicle has not been repaired. the approximate failure mileage was 400 and the current mileage was 435. updated 04/21/10 | |||
| 03/03/2010 | 5600 | 1 | |
| 1. on friday, february 26th, 2010 i had my 2010 prius fixed at a toyota dealership for the brake/acceleration recall. i had experienced braking/acceleration issues only 3 times in 5 months of owning the vehicle before having it recalled. 2. in the last 2 days i have experienced the braking/acceleration problem twice. the problem seems to have gotten worse. essentially what occurs is a sudden jerking forward of the car, whether or not the braking system is depressed, typically when going over rough terrain or uneven pavement. i occurred both times at relatively low speeds between 10-20 miles an hour and the acceleration lasted only a second or 2, but is very alarming, especially if a car is in front of you. *tr | |||
| 02/27/2010 | 1 | ||
| Leased a toyota prius 2010. 2 weeks later the check engine light kept on coming in for no reason. *tr | |||
| 07/23/2009 | 1 | 07/01/2009 | |
| 2010 toyota prius software defect in the engine control system. consumer states while reversing before the start up operation is complete the brakes grab. *kb the consumer parked facing an upslope at the dealer to get his license plate installed. to leave, the consumer put his foot on the brake and pressed the power button. as the dashboard started to light up, he shifted into reverse, released the parking brake and the foot brake and started to ease down the ramp. as the consumer applied the foot brake, the brakes grabbed badly. the consumer released and re-applied them, and again they grabbed. the grabbing was severe enough that the vehicle was not safe to drive and the consumer just stopped. the consumer believed the behavior indicated a defect in the software that controlled the start-up sequence. the control computer should not allow the vehicle to be shifted into drive or reverse until the power-on operations have been fully completed. *jb | |||
| 10/15/2009 | 150 | 1 | |
| My 2010 toyota prius does not always recognize the key and will not open doors and not start the vehicle. the gear shift jumps out of gear going from reverse to drive and vice versa. the heater does not work properly. i am afraid to drive my newly purchased vehicle. please advise. *tr | |||
| 11/15/2009 | 4000 | 3 | |
| I purchased a 2010 toyota prius in august, 2009. during the fall, 2009, i experienced two incidents, which in retrospect, i think involved sudden acceleration. on both occasions, i was driving home from work and went over a spot on the road which, because it was dark, i couldn | |||
| 07/01/2009 | 250 | 1 | |
| While slowing down (foot on the brake) for a light or road bump, the car suddenly accelerates until i press harder on the brake. this has occurred about 10 times since i purchased the car summer of 2009. no accident but almost rear-ended the car in front of me several times. brought to toyota and told nothing was wrong and i wasn't used to the abs system. this can't explain the sudden acceleration and near miss accidents. *cn | |||
| 12/10/2009 | 1 | ||
| 1. i bought my 2010 prius new from a toyota dealer in early december of 2009. 2. when i am applying the brakes to slow down, if i hit a pothole, bump, or speed bump the brakes will stop working and the car will lurch forward. i have experienced this brake failure at least 20 times, with varying severity. it can happen any time i am trying to slow down and hit a bump or pothole (e.g.. trying to slow down because the car in front of me is stopping, or because i am approaching a stop sign or red light, or because i am turning or going into a curve). so far, this brake failure has not caused an accident but it has caused me to come very close to hitting the car in front of me on one occasion. i have come to no longer feel safe driving my prius because i cannot trust the brakes when there are bumps or potholes in the road. 3. i brought my prius to the service center of the dealership where i purchased the car. i brought the car in on 2/4/2010. that evening when i spoke to the mechanic, he told me that the brakes are normal and that he did not do anything to fix my car and that i could pick my car up. i then spoke with the manager and told him that i did not feel safe driving the car until they fixed the braking problem. my car is still at the dealership and has not been fixed because they are refusing to acknowledge that the brakes are not functioning safely. *tr | |||
| 01/19/2010 | 995 | 1 | |
| My 2010 prius stalled in traffic cutting off all power including emergency flashers. the vehicle would not restart for 8 minutes. i immediately took car to the dealer and reported my problem. i was told it was a software glitch which was immediately corrected. *tr | |||
| 01/27/2010 | 10000 | 1 | |
| I own a 2010 toyota prius. since purchasing it in august, i have been aware of odd, completely reproducible braking behavior. i have not reported the complaint until now because i assumed it was something normal within the operation of the prius, but with the report in the new york times that japan is investigating the prius braking system, i thought i should file a report. i live near train tracks that have a grade crossing in the middle of a block. the crossing itself is in ann arbor, mi, on w. william st. between s. ashley st and s. 1st st. when driving westbound on william st, one travels downhill and encounters the grade crossing near the bottom of the hill, about 20-30 feet before an intersection. every time i cross the train tracks at this grade crossing--regardless of weather conditions--i notice an alarming loss of braking power that occurs exclusively when crossing the train tracks. at first i thought this was normal, that perhaps the car was just slipping, but now it seems as if this represents the conditions that are under investigation in japan. the problem is 100% reproducible. typical travel speeds are 15-30 miles per hour. the braking action is only interrupted while traveling over the bumpy surface of the rail tracks, and then braking action is restored. however, if there are cars queued up at the bottom of the hill at the intersection, it often leads to short braking times and has caused concern regarding the effectiveness of the brakes. i have not spoken to my dealership regarding the problem, nor had any service performed on the vehicle regarding the problem. again, i believed this to be more of a design issue than a performance problem, but it is alarming, nonetheless. thank you for your hard work keeping america's cars safe. *tr | |||
| 01/17/2010 | 10300 | 5 | |
| 2010 toyota prius - when braking, if you hit a bump or pot hole in the road, the car lunges forward (accelerates). you have to really pay attention for this occurrence or you will rear end someone. i has happen about 5 times now. this seems to be a electronics issue not a pedal problem. *tr | |||
| 12/18/2009 | 150 | 1 | |
| We recently purchased prius 2010 v with technology option. after driving it for two weeks car design has caused a life-treating situation for driver and two passengers (one of them being a child) by stopping at the intersection in a non-drivable condition in a way of high traffic in the night. car had to be blocked out by police for 1.5 hours and later towed to dealership. later investigation revealed that inability to drive was caused by instrumental panel light dimmer turning off instrumental panel when headlights are switched on. note that dimmer itself was not operated by the driver (it might have been moved unintentionally some times earlier) and actual act of turning instrumental panel off was triggered by turning on headlights which increased dimming level to full off state. this car does not have any non-electronic instrumental panel and so is not drivable with it off. in fact both driver and passenger was not aware that car is even on at that time because there is no drive shift indicator except on instrument panel, and first reaction was to try and restart the car, which further make drive shift position uncertain. this is extremely unsafe design. dimmer should not be able to make care not operable. in this car without any non-electronic instrumental panel, it should be never possible to completely turn it off. this function should be eliminated to prevent an eventually fatal accident that is waiting to happen (or maybe already happened). note that car manual does not mention: 1) that instrumental panel can be completely off with the dimmer 2) that there is a dependency between dimming level and headlights. this issue has been experienced by multiple other users as indicated by these threads: http://priuschat.com/forums/gen-ii-prius-audio-electronics/11744-blank-instrument-cluster-panel.html http://priuschat.com/forums/gen-ii-prius-care-maintenance-troubleshooting/9053-when-my-headlights-my-dashboard-dark.html. *tr | |||