Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING - HEADLIGHTS | |||||
| SB-0284-10 | 10/11/2010 | 10036904 | Toyota: lighting (ext). some vehicles may exhibit excessive condensation or moisture on the interior of the headlamp(s). applies to vehicles produced before production change. *pe | 04/18/2011 | |
| EXTERIOR LIGHTING - HEADLIGHTS - CONCEALMENT DEVICES | |||||
| SB-0284-10 | 10/11/2010 | 10036904 | Toyota: lighting (ext). some vehicles may exhibit excessive condensation or moisture on the interior of the headlamp(s). applies to vehicles produced before production change. *pe | 04/18/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 11/01/2012 | 57000 | 1 | |
| My headlight went out while driving. the dealer indicated the replacement cost would be between $300 and $400 for a single light bulb. the dealer indicated that i only use the lights when needed to prolong the life of that type of bulb. *tr | |||
| 11/01/2012 | 57000 | ||
| My headlight went out while driving. the dealer indicated the replacement cost would be between $300 and $400 for a single light bulb. the dealer indicated that i only use the lights when needed to prolong the life of that type of bulb. | |||
| 08/07/2012 | 26000 | 3 | |
| The problem that is causing the head lights to burn out simultaneously needs to be resolved. it is a safety hazard for this to continue. purchased a toyota prius 2010 in december 2010. since that time, the head lights have been a problem. each time there is a problem, both head lights burn out simultaneously. the first time the head lights failed was august 7, 2012 when there were five of us in the car driving 15+ miles with about a third of the drive on many residential streets that were not well lit. the dealership in florida was called and it was explained that both headlights burned out at the same time and that it must be something other than the bulbs because headlights do not burn out together at the same time. the service representative quoted that the cost of the repair to replace the head lights was about $150. he did not ask if the car was under warranty and he did not acknowledge that it could be something in the electrical system. he did not suggest that the car be brought in to have them put it on diagnostic machines to verify where the problem may be.we opted to replace the bulbs ourselves. the second time both head lights burned out simultaneously was october 21, 2012 and we again, replaced the bulbs ourselves. the cost of the bulbs including tax is $54.36. this morning is the third time both lights have burned out at the same time again. the prius has 35,840 miles. this is not reasonable. we have already spent $108.72 to replace the bulbs twice. it is unreasonable. it is extremely unsafe not knowing when and where the head lights will burn out. we have teenage drivers and it is upsetting to know they are not in a safe vehicle. *tr | |||
| 08/07/2012 | 26000 | ||
| The problem that is causing the head lights to burn out simultaneously needs to be resolved. it is a safety hazard for this to continue. purchased a toyota prius 2010 in december 2010. since that time, the head lights have been a problem. each time there is a problem, both head lights burn out simultaneously. the first time the head lights failed was august 7, 2012 when there were five of us in the car driving 15+ miles with about a third of the drive on many residential streets that were not well lit. the dealership in florida was called and it was explained that both headlights burned out at the same time and that it must be something other than the bulbs because headlights do not burn out together at the same time. the service representative quoted that the cost of the repair to replace the head lights was about $150. he did not ask if the car was under warrantee and he did not acknowledge that it could be something in the electrical system. he did not suggest that the car be brought in to have them put it on diagnostic machines to verify where the problem may be.we opted to replace the bulbs ourselves. the second time both head lights burned out simultaneously was october 21, 2012 and we again, replaced the bulbs ourselves. the cost of the bulbs including tax is $54.36. this morning is the third time both lights have burned out at the same time again. the prius has 35,840 miles. this is not reasonable. we have already spent $108.72 to replace the bulbs twice. it is unreasonable. it is extremely unsafe not knowing when and where the head lights will burn out. we have teenage drivers and it is upsetting to know they are not in a safe vehicle. | |||
| 11/27/2012 | 57300 | 1 | |
| My commute is 62 miles, one way. tonight i realized my low beam headlights were not working. my high beams work. i drove the 62 miles with my high beams on. the fuses were fine. it is odd that both low beam lights were out at the same time but the high beams were fine. i searched online some and there were numerous similar problems with the prius low beam lights. *tr | |||
| 11/27/2012 | 57300 | ||
| My comute is 62 miles, one way. tonight i realized my low beam headlights were not working. my high beams work. i drove the 62 miles with my high beams on. the fuses were fine. it is odd that both low beam lights were out at the same time but the high beams were fine. i searched online some and there were numerous similar problems with the prius low beam lights. | |||
| 09/21/2012 | 40000 | 1 | |
| The low beam headlights would not project far enough down the road. replaced bulb multiple times. *tr | |||
| 10/06/2012 | 30000 | 1 | |
| Panel light dimmer inoperable when parking/head lights are turned on (i.e., there is no display on instrument panel for current speed, fuel volume, fuel consumption, etc. when driving with head lights on). this similarly affects the audio/hvac display. *tr | |||
| 09/21/2012 | 40000 | ||
| The low beam headlights would not project far enough down the road. replaced bulb mutiple times. | |||
| 10/06/2012 | 30000 | 1 | |
| Panel light dimmer inoperable when parking/head lights are turned on (i.e., there is no display on instrument panel for current speed, fuel volume, fuel consumption, etc. when driving with head lights on). this similarly affects the audio/hvac display. *tr | |||
| 09/21/2012 | 40000 | ||
| The low beam headlights would not project far enough down the road. replaced bulb mutiple times. | |||
| 10/06/2012 | 30000 | ||
| Panel light dimmer inoperable when parking/head lights are turned on (i.e., there is no display on instrument panel for current speed, fuel volume, fuel consumption, etc. when driving with head lights on). this similarly affects the audio/hvac display. | |||
| 09/21/2012 | 40000 | ||
| The low beam headlights would not project far enough down the road. replaced bulb mutiple times. | |||
| 10/06/2012 | 30000 | ||
| Panel light dimmer inoperable when parking/head lights are turned on (i.e., there is no display on instrument panel for current speed, fuel volume, fuel consumption, etc. when driving with head lights on). this similarly affects the audio/hvac display. | |||
| 11/01/2010 | 5000 | ||
| The headlight beams do not disperse and project far enough down the road to see clearly at night requiring the use of high beams regularly. after contacting toyota on-line, they recommended returning to the dealer, who checked the lights and indicated that they meet manufacturer specifications. | |||
| 12/06/2010 | 4304 | ||
| Headlamps on 2010 toyota prius provide poor distance coverage for low beam headlights. as a result i hit a mattress in the roadway even though i was driving between 50 & 55 mph on a strait freeway section (i-15 at bundy canyon in riverside, california). even though i was fully alert, the headlamps only provide about 30 feet of forward coverage which is inadequate to do anything than to swerve at the last moment to hit objects as significant as a mattress. this vehicle in my opinion does not meet california vehicle code section 22407(b). | |||
| 11/27/2010 | |||
| Tl-the contact owns a 2010 toyota prius. while stopped at a stop sign at night the vehicle was hit from the rear. the other vehicle left the scene of the accident. after the vehicle was hit it accelerated to a very high speed. the contact engaged the brakes and the vehicle continued to accelerate and he then attempted to turn the ignition off but that did not work, the vehicle continued to accelerating. the vehicle changed directions crossed over a grassy area and crossed over three lanes of traffic and crashed into a concrete median. she also stated that all the lights on the vehicle failed nothing worked. a police report was filed. one passenger had injuries to the chest, knee, ankle, ribs and back. the other passenger had a mild concussion, back and chest injuries. the vehicle was destroyed. the contact was unable to provide a vin. the failure and current mileage was unknown the contact stated they only had the vehicle two weeks. vwb | |||
| 01/15/2010 | 100 | ||
| Tl-the contact owns a 2010 toyota prius. the contact stated that the low beam headlights would not project far enough down the road, causing him to have to drive with the high beams on. the vehicle was taken to an authorized dealership where the headlights were lined up but the failure continued. the contact called the manufacturer who offered no assistance. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 4,000. the failure mileage was approximately 100-bk | |||
| 06/29/2010 | 63033 | ||
| Driving home from dinner, my driver's side headlight went out again. i turned off my headlights, then back on and both lights came back on. there is definitely something wrong with the electrical system supporting the lighting. this is a safety hazard and it now has me nervous every time i get on the road that both lights could go out at any time pre-dawn, dusk or night. it is likely making prius owners focus too much on watching for signs their headlights are still on instead of concentrating on their driving. | |||
| 04/05/2010 | 10000 | ||
| The led headlights on the prius v only carries about 30 feet on low beam, so that only 30 mph is allowable at night driving with traffic. however, that is not the speed that anyone will drive. thus, on low beams everyone outdrives their lights | |||
| 01/10/2010 | 10 | 1 | |
| Low beam headlights on prius 2010 are very dim particularly for driving on dark country roads and they only project out a short way especially when going up a hill took to dealer who said they were ajusted correctly seems like a safety hazard high beam headlights are fine *cn | |||
| 02/04/2010 | 6600 | 1 | |
| The brake lights on my 2010 toyota prius do not illuminate under light braking. there is a very discernible gap after depressing the brake pedal before the brake lights illuminate. under light braking, the brake lights will not warn the driver of the car behind me that i am actually braking. this results in people tailgating me, and sometimes sounding their horn signal at me, while i am slowing down. once the pedal is depressed far enough -- under moderate to severe braking -- the brake lights will eventually illuminate. this has been confirmed by several co-workers and friends who also own this model of prius. all of our cars have the same issue with the brake light switch. *tr | |||
| 07/01/2009 | 0 | 1 | |
| Is anyone looking into the headlight problem with the 2010 prius model v. i made a complaint to toyota and nothing resulted. the low beams only extend about 40 feet, so that you can only safely travel about 30 mph with low beams or outrun your vision. there is a curtain effect. obviously, one has to travel faster than 30 mph. *tr | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 01/01/1901 | 1 | ||
| S10 appropriate handling re 2010 toyota prius safety complaints. *tgw the consumer stated the cruise control does not immediately cancel, controlling the throttle under light braking. this allowed the vehicle to accelerate up a hill while the consumer was simultaneously applying the brakes. the brake lights did not come on under light braking and the brakes did not work when braking over rough surfaces such as railroad tracks. *jb | |||
| EXTERIOR LIGHTING - TURN SIGNAL - SWITCH | |||
| 03/08/2010 | 400 | 1 | |
| Tl*the contact owns a 2010 toyota prius. the contact took the vehicle to an authorized dealer to have the recall repair performed; however, the turn signals began activating on their own after the repair was made. the warning indicator illuminated which indicated that the vehicle was in danger or the front wheels were going to spin out of control. there was also a very loud buzzing indicator that startled the contact while he was driving. the dealer was informed about the failure and advised the contact not to drive the vehicle. the contact has not spoken with the manufacturer . the vehicle has not been repaired. the approximate failure mileage was 400 and the current mileage was 435. updated 04/21/10 | |||