Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 07/05/2012 | 50000 | 1 | |
| Our car was involved in an accident on july 5, 2012 at around 9:30 am. accident occurred on little road going north after junction of ridge road and before embassy blvd. car was in the central lane in a zone rated for 45miles. it was going with the traffic at around 40 miles. suddenly a large bird, probably a crane, that walked on the road and all vehicles slowed down to 15-20 miles speed to save the bird. the bird was saved but the car behind chevy silverado truck did not slow down and hit our car rear end at full speed. only two cars were involved in the accident and no one was badly injured. driver of our car was hurt by probably bumping her head with steering, she had a cut on chin, and scratch mark on her neck front, and she complaint of pain in both legs and neck. her face was swollen and became black and blue in 24 hours. our complaint is: 1. none of the six air bags opened to protect driver or any passenger to prevent injury from impact.vehicle inspector confirmed that their are no sensors in back end bumper. it may be good idea to have such sensor in the back at least for the driver seat because any impact affects the driver. 2. lacerations on the neck probably resulted from seat belt. wound were not deep. however lack of adjustable fixed end of the seat belt makes belt cut on the neck, especially to a driver with height of around 5 feet and in high impact accident can severe main blood vessel in the neck. possibility of such injury can be minimized by making a) seat belt adjustable at the point of fixation on the body of the car and b) making wide, soft and sliding shoulder pad on the belt. *tr | |||
| 07/05/2012 | 50000 | ||
| Our car was involved in an accident on july 5, 2012 at around 9:30 am. accident occurred on little road going north after junction of ridge road and before embassy blvd. car was in the central lane in a zone rated for 45miles. it was going with the traffic at around 40 miles. suddenly a large bird, probably a crain, that walked on the road and all vehicles slowed down to 15-20 miles speed to save the bird. the bird was saved but the car behind chevy silverado truck did not slow down and hit our car rear end at full speed. only two cars were involved in the accident and no one was badly injured. driver of our car was hurt by probably bumping her head with steering, she had a cut on chin, and scratch mark on her neck front, and she complaint of pain in both legs and neck. her face was swollen and became black and blue in 24 hours. our complaint is: 1. none of the six air bags opened to protect driver or any passenger to prevent injury from impact.vehicle inspector confirmed that their are no sensors in back end bumper. it may be good idea to have such sensor in the back at least for the driver seat because any impact affects the driver. 2. lacerations on the neck probably resulted from seat belt. wound were not deep. however lack of adjustable fixed end of the seat belt makes belt cut on the neck, especially to a driver with height of around 5 feet and in high impact accident can severe main blood vessel in the neck. possibility of such injury can be minimized by making a) seat belt adjustable at the point of fixation on the body of the car and b) making wide, soft and sliding shoulder pad on the belt. | |||
| 08/25/2011 | 3500 | ||
| Tl* the contact owns a 2010 toyota prius. the contact stated as he was driving 15 mph his vehicle crashed into the rear of another vehicle. the air bags did not deploy and the top of the seat belt malfunctioned. the contact sustained whip lash and chest injuries; he was taken to the hospital. a police was filed. there was extensive damage to the front end of the vehicle. the vehicle was towed to an auto body shop. the insurance company was notified. the dealer nor manufacturer were notified of the failure. the failure mileage was 3,500. | |||
| 08/25/2011 | 3500 | ||
| Tl- the contact owns a 2010 toyota prius. the contact stated as he was driving 15 mph his vehicle crashed into the rear of another vehicle. the air bags did not deploy and the top of the seat belt malfunctioned. the contact sustained whip lash and chest injuries; he was taken to the hospital. a police was filed. there was extensive damage to the front end of the vehicle. the vehicle was towed to an auto body shop. the insurance company was notified. the dealer nor manufacturer were notified of the failure. the failure mileage was 3,500. rvk | |||
| 08/25/2011 | 3500 | ||
| Tl-the contact owns a 2010 toyota prius. the contact stated as he was coming to a stop at 15 mph his vehicle crashed into the rear of another vehicle. the air bags did not deploy and the top of the seat belt did no held him in. the contact had whip lash and chest injuries he was taken to the hospital in another vehicle. the police was called and a report was available if necessary. there were extensive damages to the front of the vehicle. the vehicle was towed to an auto body shop. the insurance company was contacted. the dealer was not contacted. the manufacturer was not contacted. the failure mileage was 3,500. mw | |||
| 07/25/2011 | 29980 | ||
| 2010 toyota prius, with 29000 miles. pulling into a parking lot at a very slow speed, applied brakes to stop car, but it did not stop it, it started jerking forward, until it stopped when it struck a fence, injuries occured as a result, seat belt did not old back driver, and driver wipped forward and back striking steering wheel. vehicle was towed to toyotta dealer. still wating for toyota corp to advise of error that occured, data from cmputer has been downloaded by a private firm and delivered to toyota. 8/9/11 accident occured on 7/25/11 at 14:30 | |||
| 07/10/2011 | 10000 | ||
| Tl- the contact owns a 2010 toyota prius. while at a traffic light the contact was rear ended and the seat belt failed to secure the passenger which caused her head to hit the dashboard. the contact also filed a complaint 1107110028 with toyota regarding the seat belt failure. the contact was able to drive the injured passenger to the hospital although the rear bumper was damaged and hanging off of the vehicle. the rear end was pushed into the rear passenger seat. the passenger side rear door would not open and the drivers side rear door was partially closed due to the damage. the dashboard air bag signal on the passenger side was illuminated after the crash occurred but not prior to the crash. the doors cannot be locked since the crash occurred. the passenger was diagnosed with a mild concussion. a police report was filed. she was concerned since the seat belt should not fail to secure you whenever a crash occurs. the failure mileage was 10,000. rvk | |||
| 07/10/2011 | 10000 | ||
| Tl- the contact owns a 2010 toyota prius. while at a traffic light the contact was rear ended and the seat belt failed to secure the passenger which caused her head to hit the dashboard. the contact also filed a complaint 1107110028 with toyota regarding the seat belt failure. the contact was able to drive the injured passenger to the hospital although the rear bumper was damaged and hanging off of the vehicle. the rear end was pushed into the rear passenger seat. the passenger side rear door would not open and the drivers side rear door was partially closed due to the damage. the dashboard air bag signal on the passenger side was illuminated after the crash occurred but not prior to the crash. the doors cannot be locked since the crash occurred. the passenger was diagnosed with a mild concussion. a police report was filed. she was concerned since the seat belt should not fail to secure you whenever a crash occurs. the failure mileage was 10,000. rk | |||
| 12/17/2010 | 9000 | ||
| Tl-the contact owns a 2010 toyota prius. the contact stated that while driving approximately 20 mph when she crashed head on into another vehicle. she stated that the air bags did not deploy and the drivers safety belt did not restrain her properly. the contact and her passenger recieved major injuries to the liver, ribs, kneck, ankle, and hands. the driver, passenger and the other vehicle's occupants were transported to the hospital via ambulance. the injuries of the second vehicle were unknown. the police came and there was a report available. the vehicle was towed to a independent mechanic and have not done any diagnosis. the manufacturer was contacted and advised the contact that a investigator would be out to overlook the vehicle. the failure mileage was approximately 9,000. tb | |||
| 12/04/2010 | 6696 | ||
| 2010 toyota prius: chronic failure of passenger air bag and seat belt warning light systems. dashboard lights indicating passenger seat belt is unfastened and passenger air bag is off illuminate unexpectedly, and remain illuminated, whether anyone is in the passenger seat or not, and whether the passenger seat belt is fastened or not. problem does not go away by merely shutting down and exiting the vehicle; erroneous indications recur as soon as the car is reentered and started up again. five different visits to toyota service centers have been made for this issue, with repairs lasting for anywhere from a few days to a few weeks before the problem occurs again. there does not seem to be any pattern to what transpired leading up to the failure. the problem most recently occurred on 12/4/10, however, as of this date (12/6/10) the car has not yet been taken back to a service center. notes: (1) approx incident date in complaint info section is of the most recent occurrence. first occurence was mid-july, 2010.(2) mileage and speed shown in vehicle information section represent the first occurrence of this problem. mileage at most recent occurrence was 13714. speeds varied from occurrence to occurrence. | |||
| 05/05/2010 | |||
| I have a very difficult time fastening the seat belts in the rear seat because the catch (the female component of the seat beat) recedes down into the seat making it next to impossible to connect with the male component. my kids have a tough time buckling up everyday and typically need me leaning over to assist them with the buckling. my kids don't have this problem with my other car or van | |||
| 04/15/2010 | |||
| Sitting as a taxi passenger in a brand new toyota prius in boston, the seat belt buckle in the rear right seat did not work. i tried it repeatedly and it failed to engage the belt...the taxi driver was informed and he told me it was a brand new taxi. she was very disturbed by the news. i hope she reported this to the cab company. | |||