Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/20/2012 | 60000 | 1 | |
| This a second pair of new tires we buy. they were worn unevenly. we do tire rotation every 5,000 miles and alignment every 10,000 miles. however, the car its the tires very unevenly. the tire pressure is checked and kept at the given manufacturer recommendations. all my friends that own toyota's have similar problems. this is a serious issue that could lead to an accident if the tires get torn when driving. plus we are damaging the environment when we are replacing the tires so often. i had similar tires in a different car, they lasted 90,000 miles. here i cannot get 25,000 miles out of them. *tr | |||
| 12/08/2011 | 28000 | ||
| 3 tires have failed on a toyota prius with less than 30,000 miles. | |||
| 07/02/2011 | 35000 | ||
| Front tires chipping on the inside and outside. told to get them rotated and alignment. 6 lug nuts broke off during the rotation and the alignment was not that far off. told the tires where the wrong ones for that heavy of a vehicle. took to the dealer and he laughed at me and said they would love to charge me to replace all my lug nuts and those where the right tires for the vehicle and he said i was lucky to get 35,000 miles out of them because everyone else only got 25,000 miles with the tires he then tried to sell me a new set of tires. four days later the car decided to drive itself into a tree at 20 miles an hour. no air bags deployed but the car was totaled. | |||
| 05/14/2011 | 10000 | ||
| Catastrophic failure of sidewall while driving. did not cause an accident due to low speed at time of failure. no obvious signs of road hazard penetration and/or contact. product is identified on sidewall as yokohama awd 833 (did not see in database). in addition to the dot#, there was another 'serial #' or something on the tire - n5p2210 | |||
| 03/20/2011 | 1721 | ||
| While driving my 3 week old 2011 toyoya prius with 1700 miles on the odometer on the freeway driving my daughter back to school my rear passenger side yokohama avid tire experienced a blowout. after successfully manuvering the car off of the freeway and to a safe location i installed the spare donut and then inspected the tire. the inside sidewall burst open and no road hazard was present. i filed a claim with yokohama tires and they had me have the tire inspected by discount tire in scottsdale, az. their inspection suggested a manufacturers defect since they could not locate any punctures or other type of road hazard. at the time of the blowout i was 75 miles from flagstaff, az, my final destination on a sunday late afternoon and could ot locate an open tire dealer or toyota dealer that was open so i continued on the donut at 50 mph to flagstaff and located an open sears that had the right size replacement tire by another manufacturer. i had sears inspect the blown out tire and the rest of the tires and they concluded that the tire was defective based on their observations. i requested that yokohama professionally inspect the tire local to me so that i can carry it in as opposed to shipping it to them. please let me know your thoughts and if there is anything else that i should do to document this issue. **please not that this occurred on a 2011 toyota prius*** there was no prius model listed under 2011 toyota models....please correct. | |||
| 05/29/2010 | 7390 | 1 | 10/26/2009 |
| 2010 toyota prius. consumer states problem with tire and request financial relief *tgw the consumer stated the tpms light illuminated. he took the vehicle to a service station, but they were unable to find a leak, so air was added because the tire was low. when the consumer left the service station, the light went out. the next time he drove the vehicle, the light illuminated again. as the consumer was driving, another motorist alerted him to let him know his tire was going flat. the next day, the consumer drove to sears and they inspected the tire and found a gash, which meant the tire could not be repaired and had to be replaced. *jb | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 01/11/2011 | 37012 | ||
| I own a 2010 toyota prius. when i went check tire pressure the left front cover on the valve stem broke off in the threads of the valve stem just at the bottom of the cap. the tire still held pressure but the inner valve was exposed down to the point where the seal was. when i brought the car to tires plus the mechanic said this was common. he showed me a trophy jar with three other tire pressure monitoring valve stems identical to mine. i brought the car to toyota and they replaced the tpm module in the tire. i work in aviation and have a background in maintenance and inspection. the four tire pressure monitor units i examined we cracked in the exact same place, right at the base of the dust cover. i suspect corrosion stress cracking. my car has 37,000 miles on it, no physical damage to the car or the valve stem was apparent. | |||