Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEATS
13V014000Southeast Toyota Distributors, LLC V (Vehicle)3235MFRTOYOTA MOTOR CORPORATION01/16/201301/17/2013
Defect SummarySoutheast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. during modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence SummaryIf the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Corrective SummarySoutheast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. the recall is expected to begin during january 2013. owners may contact southeast toyota at 1-800-301-6859.
NotesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
02/10/201325000
 I am an excellent driver. i purchased this prius in the summer of 2011. we (my wife and young daughter) were proceeding on juanita drive n.e. in kirkland, wa. my wife and i agree that our speed was approximately 30-33 mph and that there were approximately 3+ car lengths between us and the vehicle in front of us. the weather was dry and sunny. suddenly, a vehicle three vehicles ahead of us stopped to make a left turn, and the two vehicles behind it were able to stop. i immediately applied my brakes to the floor as soon as i observed the stopped vehicle ahead. i felt no response - no gripping of the brakes or gripping of the wheels to the road, no squealing, no skidding, no sense of the brakes slowing the vehicle in the three seconds i applied them. due to vehicles in the opposing lane, a narrow road and no shoulder (a ditch with telephone poles on the right), i was forced to design the least harmful impact - my front right corner to the rear left corner of the vehicle in front. the impact tore open the right front of the vehicle, shattering the windshield next to my wife and causing her legs to fly up and strike the dashboard, injuring her legs in several places. her airbag did not deploy. my 7-year-old was in her car seat in the back seat. the larger split back was behind her. the back became unhinged at impact and flipped forward, forcing my daughter's upper body forward. she sustained minor facial injuries. while it is possible that the airbag non-deployment was appropriate (i am not certain of this), there is no question that the braking was soft, squishy, non-existent, and the back seat should not have become unhinged.
10/26/2012
 Tl-the contact owns a 2011 toyota prius. the contact stated that the vehicle was equipped with an aftermarket heated seat warmer manufactured by philips. the contact stated that the heated seat warmer failed while driving. the contact noticed that the driver
10/03/201132
 The driver's head seat, of the prius 2011, pops up when driving on a high way especially if the road is a bit rough.
09/04/201010
 Tl-the contact owns a 2011 toyota prius. the contact stated that the driver
09/04/201010
 Tl- the contact owns a 2011 toyota prius. the contact stated the head rest on the vehicle works it way up and out while the contact is driving. the contact also stated that when the head rest is in place it blocks the drivers view when trying to see what is coming from behind. the contact took the vehicle to the dealer and was told that all of the driver side head rest do that on the 2011 model and it is not a safety feature. the failure mileage was 10 and the current mileage was 7,000.rl