Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/14/2012 | 100 | ||
| Periodically, after going over a bump at fairly low speeds, the car will accelerate. in light of the other unintended acceleration issue reported under odi 10499911, i wonder if these two events are related -- possibly something to do with going from the motor to the battery? | |||
| 07/31/2012 | 8000 | ||
| I was driving on the 101 n freeway at about 55 mph and i heard a loud popping noise. i had never had a tire blow before so i didn't even realize what was happening until i heard the flat tire. luckily it was my left rear tire so i was not injured and i was able to safely make my way across the freeway onto the right hand side of the freeway where i called aaa to come and change it to my spare. i called toyota, they said they had nothing to do with the tires and could not help me and i would have to make a complaint to yokohama, the tire company. i called the tire company, they told me to have it inspected and it was found that it was a road condition that led to the tire damage and therefore it was not under warranty. the exact same incident occurred again on 01/15/2013, this time i was going 65 mph on the 101 s freeway. my rear right tire blew out and i had to get across traffic where i got off the freeway and was able to call for help. my concern is not whether the tire company will be able to foot the cost, but the fact that my tires will blow out when i'm driving under or about the speed limit for a road condition that everyone else manages to drive on with no problems. i reported both incidents with toyota and yokohama. | |||
| 01/05/2012 | 3500 | ||
| Started car after prolonged period of cold soak (parked for one week outside in temperatiures around the freezing mark). engine exhibited a loud knock/rattle and had a delayed throttle response as i was pulling out onto the street. had to shut engine down (with vehicle located in street, safety concern) to stop loud knock and re-start engine. rattle/knock had disappeared. toyota dealership when presented with issue and toyota issued tsb (t-sb 0012-10) on this very issue declined to perform necessary work since they were not able to recreate the issue. i explained that this only happened once and to replicate they would need to park it in the same conditions for a week. i cannot leave my car with them for this long and therefore this is an unreasonable request. multiple owners have experienced this problem (as a quick search on youtube will confirm) yet toyota is denying to fix this. | |||
| 11/17/2011 | |||
| I was a front passenger in a 2011 toyota prius. we just got in the car. my friend turned it on. i lowered my window and placed my arm in an upright position just over the windows lower molding. my friend went to raise my window because he wanted the a/c on. he used his auto up feature from the drivers side. before i could remove my arm, the window was already moving up. it started to squeeze my arm in the vertical position. i had my thumb inside the vehicle and my four fingers out side the window from the top. i could not release my hand from either direction. meanwhile there was a tremendous amount of pressure from the bottom. so bad, i started to yell at my friend to lower the window. he said it wouldn't go down. i started to panic because the pain was very bad. i was about to punch the window but quickly reached across my body using my left hand. i used my passenger side window control and was able to lower the window. this so-called auto-down pinch protection does not activate right away. i firmly believe it activates only past a certain point. according to toyota's website, this feature should apply to all positions but in fact does not. the back of my arm was sore for days and did bruise. we tested my friends car again another day and discovered the exact same thing had happened again. this time we only used our hands to apply pressure at the very bottom instead of only at the top or in the middle. this is a huge concern. toyota was emailed but i haven't heard back from a representative. in my opinion, i should have received an email back or a phone call at the least. it saddens me because i too am the owner of two toyotas. where is the priority now? | |||
| 03/01/2011 | |||
| Rear visibility seriously hampered because no camera installed in vehicle. toyota motor car company knows from experience the serious safety & financial consequences of not addressing a safety issue & a camera providing the driver rear visibility could dramatically save the life of person(child) at rear of vehicle. it is to be noted toyota installed camera in the prius only when navigation sys. is purchased. | |||