Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 04/22/2011 | 2156 | ||
| First incident: was traveling approx. 68 mph on 405 freeway in los angeles (downhill into the san fernando valley). dry conditions. attempted to stop as cars ahead of me began to slow/halt and car lurched forward, carrying me to almost hit the car ahead of me, stopping only inches behind. dealership could not replicate and dismissed my concerns. multiple similar incidents all in good weather have occurred. most recently on surface road with uneven pavement, travelling at less than 15 mph. braking for stopped vehicles ahead, resulted in car lurching ahead. | |||
| 01/14/2012 | 100 | ||
| Periodically, after going over a bump at fairly low speeds, the car will accelerate. in light of the other unintended acceleration issue reported under odi 10499911, i wonder if these two events are related -- possibly something to do with going from the motor to the battery? | |||
| 01/06/2013 | 20000 | 1 | |
| 2011 prius, usa equipment package five. 20000 miles driven -- recommended service done every 5000, including the 20000 service done less than 1000 miles ago. eastbound on i-78, a few exits west of allentown pa. speed limit 65, radar cruise set to 68 and default three-bars [max distance]. all was good for 30 or so miles of rolling hills and light traffic. then, with no change in traffic density or average traffic speed, the prius started slowing down -- as would be quite appropriate if the driver ahead of me had eased up on the gas. 60, 55, 50, 45. not quickly -- no where near as quickly as if i were to turn off the cruise. it was as though there was traffic slowing down ahead and the radar was just responding to it. but the traffic ahead was not slowing down. no beeps, no brake assist -- the prius just gently slowed down -- in fact, the 'car ahead' icon was still displayed on the cruise indicator -- but in reality, the car ahead was far beyond where 'car ahead' should have been displayed. he was still doing 65 while i was down to 45. i was watching ahead and behind me -- still wondering if the radar had seen something i was missing -- and didn't really resume active control till cars behind started to get close [i really was concerned the prius saw something i didn't!]. as the cars behind got closer, i just pushed down on the gas -- never de-activated the cruise -- and when back at 60 or so, the cruise again started to act 'normally'. there were no codes recorded, so i don't expect the dealer to even want to look at it. toyota has not responded on this issue so far [other than to send spam advertising email]. *tr | |||
| 01/06/2013 | 20000 | ||
| 2011 prius, usa equipment package five. 20000 miles driven -- recommended service done every 5000, including the 20000 service done less than 1000 miles ago. eastbound on i-78, a few exits west of allentown pa. speed limit 65, radar cruise set to 68 and default three-bars [max distance]. all was good for 30 or so miles of rolling hills and light traffic. then, with no change in traffic density or average traffic speed, the prius started slowing down -- as would be quite appropriate if the driver ahead of me had eased up on the gas. 60, 55, 50, 45. not quickly -- no where near as quickly as if i were to turn off the cruise. it was as though there was traffic slowing down ahead and the radar was just responding to it. but the traffic ahead was not slowing down. no beeps, no brake assist -- the prius just gently slowed down -- in fact, the 'car ahead' icon was still displayed on the cruise indicator -- but in reality, the car ahead was far beyond where 'car ahead' should have been displayed. he was still doing 65 while i was down to 45. i was watching ahead and behind me -- still wondering if the radar had seen something i was missing -- and didn't really resume active control till cars behind started to get close [i really was concerned the prius saw something i didn't!]. as the cars behind got closer, i just pushed down on the gas -- never de-activated the cruise -- and when back at 60 or so, the cruise again started to act 'normally'. there were no codes recorded, so i don't expect the dealer to even want to look at it. toyota has not responded on this issue so far [other than to send spam advertising email]. | |||
| 06/10/2012 | 15100 | 7 | |
| We've been having a problem with the drcc (dynamic radar cruse control) on our 2011 prius. the drcc locks up (freezes) -locking onto a phantom vehicle ahead and activating the beeper/applying the brakes - | |||
| 06/10/2012 | 15100 | ||
| We' | |||
| 03/08/2011 | 28600 | ||
| Tl* the contact owns a 2011 toyota prius. the contact stated that the vehicle accelerated unexpectedly after the brakes and start button were depressed intermittently. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 28,600. | |||
| 03/08/2011 | 28600 | ||
| Tl-the contact owns a 2011 toyota prius. the contact stated that the vehicle accelerated unexpectedly after the brakes and start button were depressed intermittently. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 28,600. sm. | |||
| 03/08/2011 | 28600 | ||
| Tl- the contact owns a 2011 toyota prius. the contact stated the vehicle acclerator unepexctantly after the brakes and start button was depressed intermittently. the vehicle was taken to the dealer. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 28,600. rds | |||
| 04/14/2012 | 7200 | ||
| Drove over a speed hump, and as the front tires hit the level pavement, the car lurched forward. responded to brakes just fine. happened again a week later as both front tires simultaneously went over an edge dropoff at a construction area. | |||
| 12/02/2011 | 15956 | ||
| The car suddenly decelerated from 65 miles an hour to about 5 miles per hour while driving on a highway at night with the shoulder blocked due to road construction. this same problem was present in the 2004 prius and was apparently the subject of nhtsa investigation. there was a recall issued on november 30, 2010 for 650,000 units of the 2010 prius. toyota has not been able to determine the cause of this problem in the earlier models and admits it doesn't know the cause of the problem in the 2011 prius. this defect presents a great danger, especially when driving in heavy traffic at highway speeds. | |||
| 02/01/2011 | 900 | ||
| Tl* the contact owns a 2011 toyota prius. while driving at any speed, the contact stated that the vehicle would suddenly accelerate forward while pressure was being applied to the brakes. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer took a complaint on the contacts behalf but provided no further assistance. the current mileage was 2,000 and the failure mileage was 900. | |||
| 02/01/2011 | 900 | ||
| Tl- the contact owns a 2011 toyota prius. while driving at any speed, the contact stated that the vehicle would suddenly accelerate forward while pressure was being applied to the brakes. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer took a complaint on the contacts behalf. the current mileages were 2,000 and the failure mileages were 900. bw | |||