Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/12/2011
 Starting on/about 12 october 2011, any point source of light (i.e., traffic signal, headlight, taillight) viewed through the front windshield creates an optical effect of multiple images, somewhat like viewing the light through a prism. the effect typically manifests as a quintuple image when the light is viewed from a distance -- two false images each above and below the actual light. as the light source is approached, the images converge on the center (actual) light source, going from five to three (one false above and below) to eventually nearly one image when at a stop line. this effect has been continuously occurring since october 2011, and it occurs with all sources of light. red and yellow colors are the most visible/pronounced, but it is also seen with green or other colors of light. although the vehicle is drivable, the prismatic effect is very distracting, especially in an urban/suburban environment where there are many traffic signals and other vehicles in the area.
07/15/20115
 Tl- the contact owns a 2011 toyota prius. the contact stated that the side windows would become extremely foggy and the contact was unable to utilize the side-view mirrors when needed. the contact would have to open the windows in an attempt to clear the windows but to no avail. the contact spoke with the manufacturer and was advised that the failure was not considered a safety defect and that they would be unable to assist. the failure mileage was 5 and the current mileage was 6,000. kmj
07/15/20115
 Tl- the contact owns a 2011 toyota prius. the contact stated the side windows fog up and the contact has to roll down their windows to see out of the vehicle, but that does not get the windows to clear. the contact spoke with the manufacturer and was told this was not a safety issue. the contact stated this prevents them from using the side mirrors. the contact feels this is a safety issue. the failure mileage was 5 and the current mileage was 6,000.rl
07/01/201130
 Tl-the contact owns a 2011 toyota prius. the contact stated that in foggy or rainy weather conditions, condensation would build on each window, preventing the contact from seeing the roadway. the contact stated that the defroster would not clear the windows. she also tried opening the windows to allow the condensation to evaporate but to no avail. the dealer was contacted and advised that repairs could not be made because the failure was contributed to the design and manufacturing of the vehicle. the vehicle was not repaired. the failure mileage was 30 and the current mileage was 31,059. kmj
03/01/2011
 Rear visibility seriously hampered because no camera installed in vehicle. toyota motor car company knows from experience the serious safety & financial consequences of not addressing a safety issue & a camera providing the driver rear visibility could dramatically save the life of person(child) at rear of vehicle. it is to be noted toyota installed camera in the prius only when navigation sys. is purchased.