Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 13V014000 | Southeast Toyota Distributors, LLC | V (Vehicle) | 3235 | MFR | TOYOTA MOTOR CORPORATION | 01/16/2013 | 01/17/2013 | |||||||||
| Defect Summary | Southeast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. during modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. without passing the calibration test, the occupant sensing system may not operate as designed. | |||||||||||||||
| Consequence Summary | If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment. | |||||||||||||||
| Corrective Summary | Southeast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. the recall is expected to begin during january 2013. owners may contact southeast toyota at 1-800-301-6859. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/04/2013 | 2500 | ||
| Tl-the contact owns a 2012 toyota prius. the contact stated that while driving at low speeds, the vehicle suddenly accelerated. the vehicle veered into oncoming traffic, ran onto the sidewalk, then crashed into a tree. upon impact, the air bags failed to deploy. the driver received injuries to the nose, back, and knees and also sustained two black eyes. the passenger did not sustain any injuries. the police were contacted and a report was available. the vehicle was later towed to an independent mechanic and the vehicle was deemed destroyed. the manufacturer was not contacted. the failure and current mileages were approximately 2,500. mah | |||
| 03/04/2013 | 2500 | ||
| Tl-the contact owns a 2012 toyota prius. the contact stated that while driving at low speeds the vehicle suddenly accelerated without any warning. the vehicle took off onto on coming traffic, ran onto the sidewalk and crashed into a tree. the driver received injuries to her nose, back and knees and also two black eyes. the passenger did not sustain any injuries. in addition, the air bags did not deploy. the police were contacted and a report was available. the vehicle was later towed to an independent mechanic and the vehicle was deemed destroyed. the manufacturer was not contacted. the failure and current mileages were approximately 2,500. tb | |||
| 09/08/2012 | 1 | ||
| 2012 toyota prius. consumer writes in regards to malfunction of vehicle seat belt and airbags. *smd the consumer's wife was involved in an accident on september 8, 2012. the vehicle received severe front-end damage to the extent of almost $12,000. when the vehicle was stuck by an on-coming vehicle, her seat belt did not prevent her from hitting her chest on the steering wheel nor did the air bag deploy in time. she received severe bruising, severe pain and discomfort, and stress. also, the lower dash knee air bag failed to deploy in time to prevent severe bruising to his wife's knees. toyota sent the consumer a letter stating there was no evidence of any manufacturing defect with the air bags or seat belt. *jb | |||
| 12/17/2012 | 1200 | ||
| Tl - the contact owns a 2012 toyota prius. the contact stated that while driving approximately 20 mph, another vehicle crashed into the driver's side of the contact's vehicle. the contact stated that the air bags did not deploy and the seat belts did restrain her. the contact was transported to the hospital via ambulance for treatment. the vehicle was destroyed and towed to a salvage yard. the vehicle was not inspected for the cause of the air bag failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure and the current mileage was 1,200. kmj | |||
| 09/08/2012 | 1 | ||
| 2012 toyota prius. consumer writes in regards to malfunction of vehicle seat belt and airbags. *smd the consumer's wife was involved in an accident on september 8, 2012. the vehicle received severe front-end damage to the extent of almost $12,000. when the vehicle was stuck by an on-coming vehicle, her seat belt did not prevent her from hitting her chest on the steering wheel nor did the air bag deploy in time. she received severe bruising, severe pain and discomfort, and stress. also, the lower dash knee air bag failed to deploy in time to prevent severe bruising to his wife's knees. toyota sent the consumer a letter stating there was no evidence of any manufacturing defect with the air bags or seat belt. *jb | |||
| 12/17/2012 | 1200 | ||
| Tl - the contact owns a 2012 toyota pruis. the contact stated that while driving approximately 20 mph, another vehicle crashed into the driver side of the vehicle. the contact stated the air bags did not deploy and the seat belts did restrain her. the contact was rushed to the hospital by ambulance and the vehicle was towed to the towing company. the vehicle was destroyed. the vehicle was not taken to a dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage and the current mileage was 1,200. dr | |||
| 09/08/2012 | 1 | ||
| 2012 toyota prius. consumer writes in regards to malfunction of vehicle seat belt and airbags. *smd the consumer's wife was involved in an accident on september 8, 2012. the vehicle received severe front-end damage to the extent of almost $12,000. when the vehicle was stuck by an on-coming vehicle, her seat belt did not prevent her from hitting her chest on the steering wheel nor did the air bag deploy in time. she received severe bruising, severe pain and discomfort, and stress. also, the lower dash knee air bag failed to deploy in time to prevent severe bruising to his wife's knees. toyota sent the consumer a letter stating there was no evidence of any manufacturing defect with the air bags or seat belt. *jb | |||
| 09/08/2012 | 2200 | ||
| On september 8, 2012 my wife was on her way to our rental and was hit as she readied to turn to the house. our 2012 toyota prius 3 was thrown into the air and bounced back to a diagonal position across the road. upon impact, the steering wheel air bag did not deploy until after impact--her seatbelt did not restrain her from hitting her chest on the steering wheel nor did the knee air bag deploy until after she hit her knees on the lower dash. fortunately for her and me, she suffered deep bruising but no broken bones etc. as of today, 9/26/2012, her chest still hurts but the pain is diminishing. i contacted toyota and filed a complaint on 9/8/2012 and was told they would iinvestigate--case #1209100761, my concern since we have heard nothing is that you too will hear nothing and if this issue exists in other prius cars on the road, someone will suffer more than my wife. if this is an isolated case--good for toyota but how does this help us? i called toyota today for an update but have not yet heard back. if more information is needed plz contact me. we would like to know the out come of this complaint. | |||
| 08/18/2012 | 81 | ||
| Tl- the contact owns a 2012 toyota prius. the contact stated that as his vehicle was parked a vehicle crashed into the rear of his vehicle at 10 mph which caused extensive damage to the frame and bumper. the air bags failed to deploy but the air bags warning lamp illuminated. the vehicle was taken to an independent mechanic. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 81. pmb | |||
| 08/18/2012 | 81 | ||
| Tl- the contact owns a toyota prius. the contact stated that as his vehicle was parked a vehicle crashed into the rear of his vehicle at 10 mph and caused extensive damage the frame and bumper. the air bags did not deploy but the air bags began to illuminate. the vehicle was taken to an independent mechanic. the vehicle had not been repaired as the contact was waiting for an inspection from ford. the manufacturer was notified but had not offered any assistance. the failure and current mileages were 81. dt | |||
| 04/14/2012 | 3306 | ||
| The vehicle was involved in a multi vehicle accident, where the car was hit twice on the drivers side, the 2nd impact hitting the drivers door causing damage to the door and fender along side of the engine compartment. the air bags illuminated due to the crash, but there was no deployment of the airbags. all party's were concerned why the malfunction light came on during the crash, and should the bags have deployed. the body shop said they think it was cause the door was misaligned after the impact. concerned that the system may deactivate itself during a crash and not deploy the airbags. | |||