Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
TSB-0087-1206/13/201210045140Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe08/21/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/04/20132500
 Tl-the contact owns a 2012 toyota prius. the contact stated that while driving at low speeds, the vehicle suddenly accelerated. the vehicle veered into oncoming traffic, ran onto the sidewalk, then crashed into a tree. upon impact, the air bags failed to deploy. the driver received injuries to the nose, back, and knees and also sustained two black eyes. the passenger did not sustain any injuries. the police were contacted and a report was available. the vehicle was later towed to an independent mechanic and the vehicle was deemed destroyed. the manufacturer was not contacted. the failure and current mileages were approximately 2,500. mah
03/04/20132500
 Tl-the contact owns a 2012 toyota prius. the contact stated that while driving at low speeds the vehicle suddenly accelerated without any warning. the vehicle took off onto on coming traffic, ran onto the sidewalk and crashed into a tree. the driver received injuries to her nose, back and knees and also two black eyes. the passenger did not sustain any injuries. in addition, the air bags did not deploy. the police were contacted and a report was available. the vehicle was later towed to an independent mechanic and the vehicle was deemed destroyed. the manufacturer was not contacted. the failure and current mileages were approximately 2,500. tb
09/03/201249441
 Driving 70 mph car began to go into high rpm, then accelerated to 74 from 70 mph. i tried to decrease speed then vehicle shut off got a long beep and message on display check hybrid system, pull over immediately all lights on dash were indicating failures. coasted to safety with 5 passengers in vehicle across traffic at 9:30 pm to shoulder. tried to restart several times then vehicle went into high rpm then engine knocked loudly and was completely disabled. lost brakes, pedal was hard, lost power steering, difficult to maneuver. i still had 2 bars indicating plenty of fuel in car. prior fillup was 7.6 gallons at pump, usually get over 500 miles per tank, trip meter only showed under 400 miles since fill up so had plenty of fuel and there was no low fuel indicator. reported all problems to dealer. they only noted the car shut down but told me they confirmed everything i said and that toyota engineers are trying to resolve this since they are aware of this type of problem. so far dealer and toyota have not addressed the high rpm, the acceleration, loss of electronics and hybrid system failure and told me they havenever heard of any toyota ever having a report of a high rpm or acceleration without intent to accelerate form the driver. vehicle is unsafe, has 4944 miles and this problem occurred about a month after purchase. toyota still does not know what the problems are and in possession of the vehicle. ## vin passed ## toyota, prius c, 2012 ## *tr
04/27/20122400
 Tl-the contact owns a 2012 toyota prius. the contact stated that as she was entering a parking space at 3 mph, the vehicle did not stop when the brakes were applied. the contact crashed into a tree, over a tree shrub and into an incline. the contact was not injured. the police were notified and a police report was filed. the contact
04/27/20122400
 Tl-the contact owns a 2012 toyota prius. the contact stated as she was pulling into a parking space at 3 mph the vehicle did not stop it climbed into the tree shrub and over the incline. the contact was not injured and the damage to the vehicle was the bumper. the police was notified and a report was available if needed. the insurance company was contacted who stated they will inspect the vehicle. the manufacturer was notified who sent out a representative and after inspection he noticed the brake and accelerator pedal was depressed at the same time. he stated there was nothing wrong with the brake or the vehicle. the failure mileage was 2,400. mw