Toyota Prius V

Model Prius V made by Toyota got 37 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to electrical system and engine and engine cooling. There was one recall concerning air bags .

Model 2012

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
13V014000Southeast Toyota Distributors, LLC V (Vehicle)3235MFRTOYOTA MOTOR CORPORATION01/16/201301/17/2013
Defect SummarySoutheast toyota distributors, llc (set) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 tacoma, 4runner, camry, camry hybrid, prius, and rav4; model year 2009-2010 avalon, fj cruiser, and highlander hybrid; model year 2010-2013 model year corolla, sienna and tundra; model year 2009-2013 highlander and venza; model year 2012 prius v; and model year 2010-2012 sequoia. during modification by set to include accessories such as leather seat covers, seat heaters or headrest dvd systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence SummaryIf the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. this could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Corrective SummarySoutheast toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. the recall is expected to begin during january 2013. owners may contact southeast toyota at 1-800-301-6859.
NotesOwners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
01/25/2013156
 Tl-the contact owns a 2012 toyota prius v. the contact stated that while driving 25 mph, smoke emitted from the dashboard and the vehicle's mileage fluctuated. the contact also stated that her insulin pump malfunctioned while in the vehicle. the vehicle was taken to the dealer where the smoking failure was not diagnosed but the contact was informed that the smart key's frequency interfered with the insulin pump. the manufacturer was contacted about the failure. the vehicle was not repaired. the failure mileage was 156. mh
ENGINE AND ENGINE COOLING
02/16/201333001
 A groaning noise at all temperatures so far. it begins and then goes away after i drive for a block. it is very loud and it can be heard by others around me. it is embarrassing and doesn't sound like it is healthy for the longevity of the vehicle. *tr
SERVICE BRAKES
06/06/2012300
 When you start to drive it makes a loud howling sound, it is getting louder as time goes on. people look at us like we are crazy for driving with bad brakes. we have had it in to the dealer many times to just be told it is the way it is. no repair is necessary. it is getting more and more annoying to listen to. it lasts longer as time goes on. come on toyota lets get this taken care of before there is a fatal collision due to this! it is getting scarey to drive and feel safe.
09/01/20124000
 Loud scraping noise coming from rear of car---had the car in to toyota 5 times. the noise continues to get louder as time passes.-- its now loud enough to drown out the radio.--toyota service says it is just rust on the rotars.--this is the 4th new toyota i have owned,-- but this the only one i have ha d this problem with.-- which leads me to believe that there is a fix for this problem.--ii was told by the service manager that toyota knows of this problem and are working a recall to fix it.---so where is the recall??????
06/12/201297611
 Purchased prius v in march 2012, june 2012 took vehicle in for service and to have dealer look into noise coming from rear brakes. dealer stated they could not hear the noise and saw nothing upon inspection. noise became more frequent and louder, took vehicle back to dealer and they could hear the noise. upon inspecting the rear brakes they found rear rotors had abnormal markings in them from improper machining. brake pad friction material glazed. rotors and pads replaced. after a week the noise returned. took vehicle back to dealer and was told this was a problem which toyota has been experiencing for months but has found no solution too. was told i would be informed when a solution was found and i could bring the vehicle back then. i feel this is a safety concern which needs to be looked into. *tr
06/12/20129761
 Purchased prius v in march 2012, june 2012 took vehicle in for service and to have dealer look into noise coming from rear brakes. dealer stated they could not hear the noise and saw nothing upon inspection. noise became more frequent and louder, took vehicle back to dealer and they could hear the noise. upon inspecting the rear brakes they found rear rotors had abnormal markings in them from improper machining. brake pad friction material glazed. rotors and pads replaced. after a week the noise returned. took vehicle back to dealer and was told this was a problem which toyota has been experencing for months but has found no solution too. was told i would be informed when a solution was found and i could bring the vehicle back then. i feel this is a safety concern which needs to be looked into.
SUSPENSION
02/16/201333001
 A groaning noise at all temperatures so far. it begins and then goes away after i drive for a block. it is very loud and it can be heard by others around me. it is embarrassing and doesn't sound like it is healthy for the longevity of the vehicle. *tr
02/16/20133300
 A groaning noise at all temperatures so far. it begins and then goes away after i drive for a block. it is very loud and it can be heard by others around me. it is embarrassing and doesn't sound like it is healthy for the longevity of the vehicle.
UNKNOWN OR OTHER
06/06/2012300
 When you start to drive it makes a loud howling sound, it is getting louder as time goes on. people look at us like we are crazy for driving with bad brakes. we have had it in to the dealer many times to just be told it is the way it is. no repair is necessary. it is getting more and more annoying to listen to. it lasts longer as time goes on. come on toyota lets get this taken care of before there is a fatal collision due to this! it is getting scarey to drive and feel safe.
09/01/20124000
 Loud scraping noise coming from rear of car---had the car in to toyota 5 times. the noise continues to get louder as time passes.-- its now loud enough to drown out the radio.--toyota service says it is just rust on the rotars.--this is the 4th new toyota i have owned,-- but this the only one i have ha d this problem with.-- which leads me to believe that there is a fix for this problem.--ii was told by the service manager that toyota knows of this problem and are working a recall to fix it.---so where is the recall??????
VEHICLE SPEED CONTROL
03/01/20139700
 Tl-the contact owns a 2012 toyota prius v. the contact stated that while driving approximately 10 mph and decelerating, the vehicle erroneously accelerated after hitting a bump in the road. the contact crashed into the preceding vehicle. there were no injuries associated with the crash. the police were not contacted. the vehicle was later taken to the dealer who was unable to diagnose the failure. the manufacturer was not contacted. the failure and current mileages were approximately 9,700. the vin was unavailable. mah
03/01/20139700
 Tl-the contact owns a 2012 toyota prius v. the contact stated that while driving approximately 10 mph and depressing the brakes, the vehicle accelerated after hitting a bump in the road. the contact crashed into the vehicle ahead. there were no injuries associated with the crash. the police were not contacted. the vehicle was later taken to the dealer. after diagnosis they advised him that they were unable to diagnose the failure. the manufacturer was not contacted. the failure and current mileages were approximately 9,700. the vin was unavailable. tb
VISIBILITY/WIPER
12/03/2012200
 2012 prius has serious defect in the windshield lamination. bright light sources are tripled at night. a ghost image appears above and below the original light source. light sources may be, headlights, taillights, signal lights, and even reflected lights off certain road signs. as you approach the light source, the two ghost images will merge into the primary light source. the safety hazard is extreme eye fatigue at night, and severe visual distortion that is directly related to the brightness of the light source.