Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 02/01/2002 | 19000 | ||
| Converter, replaced at 19,000 miles, was under warranty but burnt out my sensors and had to pay for them. this made it the second converter for this vehicle replacing the original. 50,000 miles replaced again under warranty and he seniors blew which i had to pay for them. next one went at 80,000 miles and was told it wasn't under warranty that i had to pay for it. this made four in this car!! i was told once i purchased one the part would be covered for the rest of the time i owned the vehicle. again had to pay for the sensors. guess when i purchased the vehicle i didn't pay for the converter ?!?!?!? transmission went at 105,000 miles and was told it was out of warranty that was one year before they extended the warranty and i paid $5000. for transmission. of course no notice went around saying they would reimburse if you paid for it, only found that out when i had to buy another converter at 130,000 miles plus sensors! when i called of course they said that converter is only good for one year! i was told the part was covered for lifetime! they wouldn't give me a copy of the transcript at the time nor now. i wouldn't have done it by toyota as they charge double!! i fought for two weeks on the phone with them and finally they told me i was right that it was lifetime and they would call the dealer. well they called the dealer and called me back in half hour and said it wasn't again! then i was told when i demanded a supervisor there is no manager on duty at their corporate headquarters, they would 'out of good faith' give me one with one year warranty but i had to pay for it and i would get reimbursed!! good faith?! i have put thirteen thousand dollars into this vehicle of their defective parts! even other mechanics have said that!! where are the recalls on the cat converters?! | |||
| 02/11/2010 | 83650 | 1 | |
| 2001 toyota rav4 started car put in drive applied gas and car leaped forward. put transmission in neutral,engine was heavily racing,stepped on brake but could not stop car. shut engine off and stopped in a snow pile. took car to dealer for evaluation. dealer could not find any problem. *tr | |||