Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
TSB-0122-1109/06/201110042555Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe12/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/08/200526000106/22/2002
 While driving a clicking noise came from front of the vehicle. the steering failed to turn properly, and the driver was unable to maintain control of the vehicle, and crashed into a concrete barrier. upon impact, both air bags did not deploy. the driver refused medical attention and went to the hospital on her own. the vehicle was towed to the dealer. *ak the consumer was in the passing lane going at a rate of 56-57 mph when the click was heard, the vehicle started to glide to the left, the consumer tried to gain control of the steering but the wheel continued to go around. there was no steering power. the consumer was informed that the rack an pinion snapped. *sc *jb
10/19/200445000208/05/2002
 Was in eight car chain reaction collision, where i was the 7th of 8 cars. therefore, i had severe front-end damage and even worse rear-end damage. i actually hit the car in front with my own force (2 on scale of 1-10) and then again when the car behind hit me. the second hit was 10 on a scale of 1-10. the cars where going over 20 mph (estimated) at time of accident.*ak front airbags did not deploy. according to the toyota manual they should deploy at 15mph or more, force is great enough, or when vehicle inside pressure change is great enough. (note: when the car was hit in the rear, the entire rear window schattered, thereby, causing great pressure change.) according to the body shop which gave estimate for repair the airbags should have deployed according to the front-end damage alone. (we have digital pictures of the vehicle and can send them.)
11/27/2002
 While traveling at 25 mph, vehicle was involved in a head on collision and airbags did not deploy. dealer notified. please provide additional information. ts
AIR BAGS - FRONTAL
08/13/20081120001
 Air bag on my 2002 toyota rav 4 did not deploy when my vehicle rear ended a truck my speed was 40-45 mile per hour. toyota representative said the airbag was not designed to deploy unless i was in danger of serious injury. a fractured sternum is not serious enough for it to deploy. *tr
10/07/200545100110/20/2002
 I have a 2002 toyota rav 4. i have taken my car to the dealer for the changes of oil and filter. twice they suggested a wynns system engine cleaning which we paid for. the last one was done on april 2005. last october 7, 2005 i was driving my car on the expressway and all of a sudden the oil light lit up and the car stopped. the car was towed from the highway to our house and the next day was towed to the dealer adriel toyota in rio grande, puerto rico. about two hours later they called me and stated that the motor stalled and the warranty was not going to pay since i had not taken the car to them for the last oil change. i reminded them that just nine months earlier a wynns motor engine cleaning had be done by them and that it was impossible for the motor of the car to have sludge if they had done the job correctly. the toyota company of puerto rico called to tell me the same thing. i made a complaint at the consumers affairs in puerto , i am waiting for a decision. today i showed the pictures to an automotive expert who states that the motor have not had any oil changes and the worst was that there was no way that the engine had be cleaned. the dealers states that they have not had any motor sludging on any rav 4 in puerto rico but consumer report states that toyota has this problem most commonly with camry's . today i found out that rav 4 have the same engine camry's have. am i supposed to be punished for whatever problem toyotas engines have?
10/19/200445000208/05/2002
 Was in eight car chain reaction collision, where i was the 7th of 8 cars. therefore, i had severe front-end damage and even worse rear-end damage. i actually hit the car in front with my own force (2 on scale of 1-10) and then again when the car behind hit me. the second hit was 10 on a scale of 1-10. the cars where going over 20 mph (estimated) at time of accident.*ak front airbags did not deploy. according to the toyota manual they should deploy at 15mph or more, force is great enough, or when vehicle inside pressure change is great enough. (note: when the car was hit in the rear, the entire rear window schattered, thereby, causing great pressure change.) according to the body shop which gave estimate for repair the airbags should have deployed according to the front-end damage alone. (we have digital pictures of the vehicle and can send them.)
11/30/2002
 Consumer was in a accident and the air bags didn't deploy upon crash.consumer also that she was going 35 mphat the time of the accident. ph
 While traveling 35 mph tires somehow got caught between pavement/grove on side of road. truck then pulled to right, and owner tried to maintain stability. truck went off the road, rolling over several times. seat belt became loose, and no air bag deployed. this is was a rental vehicle. please describe details. *ak
AIR BAGS - SIDE/WINDOW
10/14/2006100000110/01/2004
 Dt*: the contact stated while driving 10 mph, the vehicle was broadsided on the driver side. the side airbag did not deploy. minor injuries were sustained by the driver and a police report was taken. the vehicle was towed to a junk yard. the dealer was not alerted.