Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| EV00202 | 08/14/2002 | 634013 | This service bulletin provides a diagnostic troubleshooting procedure for the toyota magne charge inductive charger model tcg 2000. *tt | 09/26/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/06/2012 | 140002 | 1 | |
| This past summer the 2002 rav 4 started giving indications that something might not be right. the car had always gotten its required mileage maintenance which was also due at the time. so those things were done. however, over the last three weeks the following started: --the engine light came on, then off; --there was hesitation when accelerating/ a harsh jerk and shift when changing gears --the vehicle would sometimes slip back into neutral and stall while driving three independent toyota-certified technicians diagnosed that there is a problem with the transmission, so we took it to darcars toyota where the car was purchased. the technician there confirmed the diagnosis but said we needed to contact the warranty enhancement department. after placing me on hold for about 5 minutes, she told me that the car had exceeded the time for the warranty by about 3 months and therefore nothing could be done. is toyota willing to jeopardize the long-term customer loyalty and more importantly, the safety of their customers, just because the car chose to display its problems 3 months later? *tr | |||
| 12/06/2012 | 140002 | ||
| This past summer the 2002 rav 4 started giving indications that something might not be right. the car had always gotten its required mileage maintenance which was also due at the time. so those things were done. however, over the last three weeks the following started: --the engine light came on, then off; --there was hesitation when accelerating/ a harsh jerk and shift when changing gears --the vehicle would sometimes slip back into neutral and stall while driving three independent toyota-certified technicians diagnosed that there is a problem with the transmission, so we took it to darcars toyota where the car was purchased. the technician there confirmed the diagnosis but said we needed to contact the warranty enhancement department. after placing me on hold for about 5 minutes, she told me that the car had exceeded the time for the warranty by about 3 months and therefore nothing could be done. is toyota willing to jeopardize the long-term customer loyalty and more importantly, the safety of their customers, just because the car chose to display its problems 3 months later? | |||
| 08/01/2012 | 88000 | 1 | |
| On starting, the car the battery light came on and stayed on. a month or so later i noticed a clunking in the transmission as the automatic went to a higher gear. this problem still remains. *tr | |||
| 08/01/2012 | 88000 | ||
| On starting, the car the battery light came on and stayed on. a month or so later i noticed a clunking in the transmission as the automatic went to a higher gear. this problem still remains. | |||
| 10/24/2012 | 125000 | ||
| I was driving my 2002 toyota rav4 down the interstate when the check engine light came on at the same time that the rpm's of the vehicle began escalating far beyond where they normally would. after testing the vehicle at different speeds, i determined that the car would not shift from fourth to fifth gear. took it to my local mechanic, who determined that there is nothing wrong with my transmission. what's wrong is that the electronic control module (ecm) that controls the transmission had failed. he contacted a local toyota dealer to see if he could source the part and discovered that it was a known failure and we needed to take the car to the dealership. we did so, where we were told because we purchased the car new in may of 2002 (ten years, five months ago) that they were refusing to repair the car's ecm as it fell outside of their 'adjusted' warranty period. i contacted toyota's corporate customer assistance, where i was told that yes, toyota knows that the part is going to fail. they extended the warranty to cover more of the cars that would be affected. however, since i purchased my car five months longer than their arbitrary ten year coverage period regardless of the fact that the mileage of the car falls far below the listed coverage that they are not going to do anything to repair my vehicle. not only that, but the dealership quoted $1400 for the ecm repair and another $4800 for the transmission - saying that the transmission had to be replaced, even though they hadn't inspected it (i asked!!) and i had already had an independent mechanic check it out and said that it was fine. i do not understand how it is okay for toyota to sell millions of people cars with known safety defects and say that they are not responsible for the repair - knowing that if the repair isn't made, that people will be killed driving these cars. | |||
| 09/21/2011 | 133000 | ||
| Harsh shifting and jerking, particularily 1st & 2nd gear slow to accelerate launching and bucking hard engagement when put in reverse revs up from 2 to 3 - 4 rpms | |||
| 08/01/2011 | 121000 | ||
| Toyota 2002 rav4, automatic transmission problem when switching into first / second gear, car will hiccup, and or not accelerate as expected. aamco transmission specialists confirmed defective ecm module failure, and require a full transmission rebuilt. toyota apparanty knows about this problem, and has issued service advisory, but no recall. problem can resurface any anytime, very high potential for accidents as car will fail to accelerate or just stall when entering intersections and or freeways. | |||
| 06/13/2011 | 155475 | ||
| I was going north on molly lane and going to turn right on us hwy 92 going east. i pulled into oncoming traffic when my car stalled and it acted like the transmission slipped. i was almost rear ended. i drove and picked up a pizza on townlake parkway and the same thing happened when i pulled out of papa johns. i knew there was a bad problem at that point. i was going to drive it home and have it towed to toyota. upon turning onto the entrance ramp it stalled again and had no power. the cars behind me were blowing their horns. at the top of the ramp it revved and then surged. i drove it home and had it towed. toyota says that the ecm is bad and needs to be replaced and then they can check the transmission. i looked on the internet and found there have been numerous problems with the 2001 - 2003 rav4's. this is a definite safety risk and toyota should be made to do a recall to fix the ecm boards. | |||
| 05/27/2011 | 72750 | ||
| I experienced sputtering and hesitation while driving my 2002 toyota rav4 a few weeks ago, the friday before memorial day. the car has around 72,800 miles on it. over the memorial day weekend the car was fine. the next week i experienced the same problem. once i stopped the car at a light and then accelerated, the car would lurch and sputter. i feared the car would shut off in traffic or i would not be able to keep up with the flow of traffic. i stopped driving it. two different mechanics (non-toyota) have told me i need a new transmission. i then took it to a toyota dealer after calling the national customer service number, mentioned in a new york times article from august 2009. there was a recall on the ecm which the dealer who i bought the car from was uncooperative in replacing. so far the car is still at a different toyota dealership undergoing diagnosis. | |||
| 10/26/2010 | 114000 | ||
| Auto: 2002 toyota rav4 issue: ecu or ecm complaint: toyota refuses to repair any transmission damages associated with the faulty computer part. description: when pressing the gas while accelerating from a complete stop, the transmission will not shift properly. jerky movements in the lowest gears and reverse; sluggish when pedal fully pressed. current resolve: toyota will replace the ecm, though the part will take 2-3 weeks due to high demands. toyota will not repair any other transmission damages associated with the faulty part. | |||
| 10/17/2010 | |||
| I have a toyota rav4 and its computer broke. we took it to manufacture and they said the computer is free to replace under warranty, however, they charge us repair cost around $700. is it legal to charge for the repair for anything under warranty? | |||
| 05/22/2010 | 87000 | ||
| I have a 2002 rav4 i purchased used in may 2010 for $9,000. a few days after purchasing it, the transmission started slipping. almost had numerous accidents when needing to accelerate when pulling out into a busy road and the transmission failed to get out of 2nd gear into 3rd gear. had the transmission replaced/rebuilt for $3,500, the ecm flashed for $265, 3 new oxygen sensors put in for $900. now the car is still doing what it did even after all that money spent. looking up on the web, found many owners had the same problem and almost all had to replace the ecm. i am now trying to get an appointment with a toyota dealer to get this done. very disappointed in toyota. | |||
| 09/30/2010 | 90400 | ||
| My wife was driving our rav 4 with my son aboard. the car began experincing trouble accelerating, car would hesitate, then all of a sudden it would lurch forward. it was totally unsafe to drive at that point. i have learned that this is due to a faulty ecm which has caused this vehicle to be extremely unsafe. ii took the car to my mechanic and sure enough the car showed the p0755 obd ii code which indicates that the issue is with the ecm. f left unattended, the transmission wil require replacement at a cost of $4000 - $5000. i talked to toyota about it and they said a repair was covered under a customer support warranty extention program (*case # 1010011845). however, now i talk to fitzgerald toyota in gaitherburg (judith) and they indicate that they haven't even heard of this program. | |||
| 02/11/2007 | 93000 | ||
| Ecm?transmission failure on my 2002 rav 4. i ended up cleaning out my savings over this car. after recent bulletin from toyota, i submitted necessary paper work for some reimbursement. i was told that i was not eligible because the car was made in puerto rico, not us!!!!!! i bought it used from a toyota dealer in va. why did toyota send me the notice????? | |||
| 05/19/2007 | 59494 | ||
| May 19th of 2006, my 2002 toyota rav 4 4x4 was in an accident. it was hit in the front passenger side doing 25-30mph. after struck, i applied the braked twice, while the car continued to accelerate at an increasing high speed, resulting in hitting a glass bus stop ending up hitting a brick school. it continue accelerate although unable to go anywhere. no injuries reported. | |||
| 08/25/2010 | 150543 | ||
| 2002 toyota rav4. after stopping at an intersection i took off and the automatic transmission seemed to be in high gear, then it jerked and the engine raced and the transmission down shifted. this happened two other times within 10 miles. the ecm unit had failed. i researched this problem on-line and found that many other people had the same issue. toyota claims that this problem was fixed in 2008 on this vehicle but we have owned the vehicle since may of 2007 and did not have any repairs done. | |||
| 05/19/2007 | 59494 | ||
| May 19th of 2006, my 2002 toyota rav 4 4x4 was in an accident. it was hit in the front passenger side doing 25-30mph. after struck, i applied the braked twice, while the car continued to accelerate at an increasing high speed, resulting in hitting a glass bus stop ending up hitting a brick school. it continue accelerate although unable to go anywhere. no injuries reported. | |||
| 08/25/2010 | 150543 | ||
| 2002 toyota rav4. after stopping at an intersection i took off and the automatic transmission seemed to be in high gear, then it jerked and the engine raced and the transmission down shifted. this happened two other times within 10 miles. the ecm unit had failed. i researched this problem on-line and found that many other people had the same issue. toyota claims that this problem was fixed in 2008 on this vehicle but we have owned the vehicle since may of 2007 and did not have any repairs done. | |||
| 07/12/2010 | 129040 | ||
| I have been a loyal toyota owner with a 1995 camry and a 2002 toyota rav 4. i noticed the terrible jerking that started while driving the rav4 on my way to work. i could not even attempt to speed up when necessary and once i did, the car jerked so much, i had to pull over and eventually get the car towed to the mechanic. they stated that the transmission was the problem so we paid to replace it and resolve that issue. not even a week later, i had the same exact problems going home from work. i brought it back to the mechanic and now it's the ecm that needs to be replaced. i cannot afford to get it replaced since i just paid for the new transmission. the mechanic attempted to reset the ecm but that did not help at all. now we are down to the 95 camry and crossing our fingers that we don't have issues with our old reliable. | |||
| 06/26/2010 | 118817 | ||
| 2002 toyota rav4 transmission failure. this vehicle has been maintained excellently with all recommended services performed at toyota dealers or authorized facilities. in 2009, toyota sent a recall notice about a faulty ecm (electronic control module) and the vehicle was taken in and the ecm was reprogrammed. after this service, the car started shifting erratically and as of june 26, 2010, the transmission suddenly failed with 118,000 miles on the car. toyota knows that the ecm causes the transmission failure and is refusing to make this right. toyota needs to be held accountable and responsible for this lack of integrity and for putting consumers at risk of death or injury, due to transmission failures in 2002 rav4's, camry's and corollas. google this information to see that this is becoming more common with this model of car, now that they are reaching 100,000 miles. | |||
| 06/11/2010 | 0 | ||
| 2002 toyota rav 4 electronic control unit has a maunfacturer's defect that cause the car's automatiic transmission to disintegrate with little or no warning | |||
| 05/24/2010 | 56000 | ||
| 2002 toyota rav4 all of a sudden wouldn't shift between 3rd and 4th gear. to ok in immediately into dealership to be checked. said it was the ecm. it was already taken in for recall and is another malfunction of same problem. if you drive it will ruin your transmission. i am very disappointed in the dealership as they only said to call toyota. i have done that and am waiting a response. there are many complaints on this and 220,000 toyota vechicle have issues. my car only has 56000 miles on it and should still be covered but they stop at 8 years. i am 25 days past warranty. due to them knowing and already recalling them they should be liable. | |||
| 04/22/2010 | 61500 | ||
| I purchase my vehicle a 2002 rav4, automatic, new. the vehicle has been well maintaned. approximately in march of 2010 my vehicle starting jerking, i look at my gas gauge and thought i must be lower on gas then the gauge is showing. i got gas and the problem stopped. about 2 weeks later the same problem. i got gas and the situation stopped. sporadically, in the 2 week time frame my vehicle seemed to lose power. i did take my car into my mechanic and he had the car and did test drives with no problems. again, in april the problem arose again and the car when to my mechanic and again they could find no problem. on april 22, 2010 upon leaving work i started my vehicle and there was a horrible jerking, shaking and at times seemed to have no power i finally was able to make it home (1 mile away) with the tires barely rolling down the road. immediately, the next day i took it to my mechanic and as we were doing a test drive the vehicle began the jerking, shaking and lost power, the car was not operable any longer. the diagosis: transmission burnt and new emc (my third in this vehicle). the vehicles engine check light never came on or any other sensors in the vehicle. when the emc was tested it did not display any codes or problems with the vehicle. i contacted the dealership and expalined thesituation and was advised i needed to bring it in for them to look at it. i explained to them it does not run and not going anywhere and would these (i would have had the vehicle towed with an expense of anywhere from $250 to $300.00, a hours drive away) expenses be covered. response warranty expired 60 days ago. after many days of an agonizing decision, i advised my mechanic to go ahead and fix the car at the tune of $3500.00, replacing the emc and transmission. the vehicle is still being repaired and i will have it back next week | |||
| 05/03/2010 | 60021 | ||
| My 2002 toyota rav4 check engine light came on. the light went off a few days later, but my husband took it to a mechanic to have it looked at. the mechanic said the ecu (computer) failed. a few days later the car had problems shifting, and it started bucking on the highway. i did some research on the internet, and came to find out that this is a known defect wtih the 2002 toyota rav4. there was a toyota internal memo written in 2006 admitting the defect. my husband and i bought this car brand new. the car has only 60,000. miles on it. we called toyota to see if they would honor the warranty (we are three months over the warranty) and the dealership said no, and toyota headquarters gave us a case number, and referred us back to the dealership. we have been loyal toyota customers. we also bought a 2007 toyota sienna. it is unconscionable that a company is putting its customers at risk with a defective part, and then hiding it from the vehicle owner. we never received a memo about the danger of this vehicle. does someone have to be killed in order for our government to get involved? toyota should be ordered to replace the defective parts that it willfully sold to its customers and then tried to cover it up! | |||
| 04/19/2002 | 89900 | ||
| Starting the end of april 2010 my 2002 toyota rav4 starting giving me problems with shifting gears and when i pressed the accelerator it didn't want to move and really sluggish and would jerk. i was afraid that someone would rear end me. i kept up all my maintenance on the vehicle. i had a transmission service done march 2008. the dealer said i needed a new transmission. my car has 90,000 miles. i had another transmission service done, but it just got worse. i took it to another repair shop and they said there was a computer defect and the transmission needed to be replaced. my car is in the shop for repairs. | |||
| 04/11/2010 | 79000 | ||
| 2002 toyota rav4: ecm computer problem causes the transmission to burn out. the ecm has a design blunder which causes it to lose its ability to control the solenoids. the transmission is damaged quite suddenly. | |||
| 10/01/2008 | |||
| I have a 2002 toyota rave 4, i have even complained to the dealership where i bought the vehicle. i complained about it speeding out of control when i used the cruise control and it still does and i can reproduce it every time on the same road. i also had complained about steping on the breakes and the car not wanting to stop. dealership told me it was in my head, and that they couldn't find anything wrong with it. i was actually in a car accident on my way into the dealership to have them check the same problem again. i reported it several times to them an i have had the car since 2005. | |||
| 11/24/2008 | 73072 | 1 | |
| In the fall of 2008, the factory installed cruise control on my 2002 toyota rav 4 functions intermittently. it will work for a short period on any long trip then will cause vehicle to decelerate. sometimes cannot get it to work again. light will flash on and off on the dashboard. have taken it in to local toyota dealership who cannot get it to duplicate. the mechanic states everything is fine. due to semi-functional cruise, the mileage on a long distance trip has decreased from 30-32 mpg to 24-26mpg.reported this to toyota in 2009 and given a case # which i have misplaced. they did not appear to be concerned or admit they had a problem. extended warranty (to 100,000 miles) will not cover the repair. there is indeed an electrical issue going on, but no one seems to solve the problem or care. in searching i have found other people who have posted comments regarding the same issue without resolution. *tr | |||
| 11/20/2008 | 107000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i purchased my 2002 toyota rav4 from my dealer, rich toyota of huntington, wv in spring 2002 | |||
| 04/10/2009 | 82000 | 1 | 10/14/2008 |
| Tl*the contact owns a 2002 toyota rav4. the contact stated that the ecu board failed on the vehicle and that the dealer said that they were aware of the failure. the dealer stated that the ecu board normally failed at 75 miles on his year, make and model vehicle. after the ecu failed the vehicle began to lunge forward when it shifted. the failure mileage was 82,000 and the current mileage was 105,000. updated 05/10/10 *bf updated 05/11/10. *jb | |||
| 01/13/2010 | 1 | ||
| After having an oxygen sensor replaced in the exhaust system of my 2002 toyota rav4 on 02/02/10, i noticed that my car began accelerating sluggishly. approximately 50 miles after the service was performed, i noticed my car jerked when shifting through gears 1-3 and the tachometer would rev to 3000 rpms. the car then ran fine for app. 4 days with no gear slippage. a week later the gears started slipping again without warning and the car seemed to have no power when the gas pedal was fully engaged during a right hand turn to merge with oncoming traffic. the car then bucked violently. this resulted with my passenger and i becoming anxious/scared because we didn't know if the traffic coming toward us would have hit us if we suddenly lost power. i immediately drove my car home where it has remained parked and set an appointment with a toyota dealer explaining the problems. according to similar stories from fellow rav4 owners, there is a problem with the electronic control module causing irreversible damage to the transmission. i am taking the car to the dealer to have it 'officially' diagnosed although it only codes to have the o2 sensor replaced, which i did. *tr | |||
| 02/04/2010 | 114225 | 1 | |
| Was driving in a 55 mile highway car felt like was driving through sludge. engine light came on. then car stared jerking got to side of road and had towed to toyota dealer ship said the transmission chip was bad cost around $1300.. and new transmission altogether would cost me $6000.*tr | |||
| 01/30/2010 | 54000 | 1 | |
| Toyota issued a secret bulletin on 3/3/2006 (tc006-02), but failed to notify owners of 2001-2003 rav4 vehicles regarding their hard shifting, ecm problems, and transmission failures. despite my reporting this problem within warranty period at 54,000 miles in 2006, and again in 2007, toyota claimed unable to duplicate problem. they are now charging me 1/2 the cost of a new transmission at approximately $2,000 including the cost of flushing the old one and diagnosing the problem. *tr | |||
| 02/01/2010 | 79951 | 1 | |
| Purchased 2002 toyota rav4 new from toyota dealer in october 2001. experienced hard shifting several years ago when traveling uphill and a highway speeds. told that the car was shifting fine. now the engine control module needs to be replaced and possibly the complete transmission. toyota issued a tsb in 2008 but i was never informed. this is a very dangerous situation since the car can stop at any time. *tr | |||
| 12/15/2009 | 89978 | 1 | |
| My toyota rav4 (2002) with less than 90,000 miles has been slipping and it has caused me to be in some pretty risky situations, such as nearly getting into a fatal car accident when stopping and trying to proceed again at stop lights and stop signs. apparently the ecm is causing damage to the transmission and instead of them trying to fix the problem as a company, they are recommending me to spend over 4,000 to fix a problem that they have fell to resolve. it has become a financial nightmare and i don't want to have to choose between my house and my car because i need both! *tr | |||
| 12/17/2009 | 101000 | 1 | |
| No problems were apparent until overnight the transmission appeared to be slipping. independent mechanic cited failing transmission as probable issue. toyota dealership stated the ecm/ecu was failing. turns out ecm was defective in the model year of this vehicle. toyota' response was to reprogram/reflash defective ecm. this only postponedthe failure of the ecm. the defective ecm would send incorrect codes to the transmission stuttering or halting shifts thus leaving the vehicle effectively in neutral. this stuttering/slipping quickly destroys the transmission. the failure of the ecm would not allow the transmission to shift which put us in danger of being in a rear end collision while trying to get onto busy highways or stalling in an intersection. this occurred multiple times in the trip to the dealership alone (the vehicle went in the next open business day after the first occurrence). the failure occurred in the first three gears. this is a very serious safety issue which was given an ineffective solution. the dealership replaced the ecm at a significant cost to the consumer. when asked about the defective ecm, the service department stated the replacement of the ecm, although agreed to be defective, was the responsibility of the consumer and not toyota. *tr | |||
| 11/01/2009 | 50000 | 1 | |
| 2002 toyota, rav4, my check engine light came on, the car only has 50,000miles on it, i have just recently hearing about this same problem with many other toyota rav 4 owners. *tr | |||
| 10/10/2009 | 96000 | 1 | |
| Approximately 3 weeks ago i began noticing hesitation, jerking, and slipping coming from what i thought was the transmission. when the problem continued, i took it to a local big ten tires to see what they thought. they thought it was a defective engine mount. that did not remedy the problem. i realized then it was a transmission problem. i took it to the dealer that sold me the vehicle,and they confirmed that it was a transmission problem, but they told me to live with it because it was intermittent! they did not tell me it was the same problem that at least hundreds if not thousands of 2001-2003 rav 4 owners are having as we speak, namely, a defective engine control module (see new york times article dated 8/26/09). the defectively designed ecm is sending the wrong messages to the transmission. this causes the transmission to malfunction. this presents two problems: over time it destroys the transmission and more importantly, it is a safety hazard. on two occasions i pulled out in traffic and the transmission suddenly (without warning) refused to shift from first to second. this hesitation almost caused other vehicles to hit me. it finally jerked into gear and i was able to avoid the collisions. had it not done so, i could have been seriously injured. it is an absolute disgrace that toyota has known about this problem since at least as early as 2006 when it issued a tsb to it dealers pertaining to this exact problem. i am going to be honest. i also think it is a travesty that toyota has not been forced to make a recall. to conclude that this is not a safety issue is flat out wrong. just because it does not occur on the open highway is, with all due respect, ludicrous. i can be just as seriously injured if my car is hit by someone going 40 mph because i can't get out of their way. no parts have been replaced. please do the right thing and make toyota fix this problem do not let this become another pinto gas tank case. thank you. *tr | |||
| 10/08/2009 | 137000 | 1 | |
| My 2002 toyota rav4 had issues with the ecu (computer) which controls the gear shifting. the symptoms are stalling/pausing between 1st and 2nd and/or 2nd and 3rd gear. when it happens, pressing on the gas has no effect - car does not accelerate. occurs quite frequently after the problem surfaces. on 10/8, as i was taking a left turn onto a main road, i had a stall and could not accelerate. there was an oncoming car that had enough time to stop and did not hit me. i had my mother and 14 month old daughter in the back. i researched the issue online and found this same complaint for hundreds of rav4 owners. the ecu (computer) fails after significant mileage (i'm at 135k), causing the transmission to be affected. if the ecu repair does not solve the problem, the transmission needs to be rebuilt. i had the ecu re-built for $1,413 ($1200 for the part alone) and it seems to have fixed my issue. *tr | |||
| 10/01/2009 | 59897 | 1 | |
| I have a 2002 rav 4 with 60k miles and the ecm is faulty and is causing my transmission to slip, flare up, and almost got me killed in car accident ad my vehicle would not move in traffic until it finally grabbed and went forward. now, i have to spend $4000 to have my transmission fixed at 60k miles. i am outraged that toyota has not recalled this faulty computer ecm. it's dangerous and defective and needs to be recalled. i will be contacting an attorney as 1000's of others are having the same problem and discuss a class action lawsuit. *tr | |||
| 08/28/2009 | 80800 | 1 | |
| My 2002 toyota rav4 has a known defect with the electronic control module which causes the transmission to go bad which results in the car hesitating and jerking which almost caused an accident. i had the car towed to toyota dealership and they refused to fix anything because they will only fix this faulty ecm if the car in under 80,000 miles, mine had 80,800. *tr | |||
| 09/07/2009 | 115000 | 1 | |
| I have a 2002 toyota rav4l. my problems started yesterday. the car is not shifting properly. it stalls as if the car were put into neutral at 20mph and again at about 40mph. i was almost hit by another car because my car would not move when the gas was pushed it just revved the engine. i am afraid to drive this car. i purchased it in dec of 2006 and am still paying for this car. from what i have read i have the same type issue as most others- the ecm. this is unsafe and toyota needs to fess up. they knew about this problem in early 2006 because a tsb was sent out to all toyota dealers. if we had been notified of this at the time of purchase or in 2006 the 2002 would have most likely still been under warranty. they kept it quiet until now and people are catching on. i have sent a complaint to the dealership where my car was purchased and am waiting to hear back what they intend to do in this case. i am willing to take it as far as i need to go to make them repair the car at no costs to me. from what i have read it would cost more to repair the car that what the value of the car actually is at this point. i am very disappointed and will never buy another toyota again because of the deception and the inconvenience and lack of concern of the safety of the consumer from toyota. *tr | |||
| 07/01/2009 | 104000 | 1 | |
| Around the 1st of july my toyota rav 4 starting jerking and refused to go into second gear. the rav 4 has had all of the regular required maintenance and showed absolutely no signs of failure. the transmission and the ecm were going out. i had my 16 year old grandson in the car when this happened. i did not realized that toyota has been aware of this problem for around 3 years until i started doing some research. this is definitely a safety hazard and should have been addressed by the toyota company immediately. i am just now learning that there are several hundred toyota customers that have filed complaints concerning the same issue but of course the toyota company will not remedy the situation. if my grandson and i had been on a busy highway i do feel the outcome would have been much more devastating. *tr | |||
| 08/24/2009 | 127438 | 1 | |
| Ecm failed on 2002 toyota rav4 causing erratic auto transmission shifting and car speed to vary widely while in traffic. no 'check engine' light warning. toyota knows of the problem and did not provide any warning. i had to pay a repair bill of $5358.00 to replace the ecm and transmission. *tr | |||
| 03/10/2009 | 83000 | 1 | |
| Check engine light came on. took to toyota. they told me i needed a new ecm that there was a tsb on the make model and yr of my vehicle rav4 2002/i drove home and told my boyfriend that the ecm replacement is 1600 dollars. one week later i was driving to toyota to have fixed and my car would npt accelerate. it would stop and go and i barely made it through a very busy intersection.. i was at 83,000 miles and out of warranty when this happened. of course i had to absorb the cost.. *tr | |||
| 05/01/2009 | 80300 | 1 | |
| 1. toyota 2002 rav 4 starting jerking uncontrollably at 80,300 miles while driving on highway at around 60 mph. 2. took it in the next day and toyota dealer stated that it was an engine control module failure which was making the transmission jerk. 3. they replaced the engine control module and stuck us with the bill since our car was 300 miles over warranty although we had brought it in 4 times prior for engine control module problems. *tr | |||
| 08/10/2009 | 100500 | 1 | |
| The car does not respond properly when attempting to accelerate. the car jerks/transmission jerks and remains at a slow speed, responding much later. this is dangerous when merging or simply driving on a highway. i bought this car for my teenage daughter from a major toyota dealer. when i test drove it, it seemed fine. the dealer apparently, did not know what was wrong. i took it to another toyota dealer who identified the problem. this car was apparently in excellent condition, obviously a falsehood. i have had the car checked over - this is the only problem - a deadly one. *tr | |||
| 03/01/2008 | 107258 | 1 | |
| Ecm is faulty. causing vehicle to misshift from 1st to 2nd gear. the misshifting causes car to stall for a few seconds till shifting is completed, causing potential rear-end or side-hit(at intersections) accidents. have almost been hit twice. suggested by dealership to reflash ecma; completed; no change. now suggested to replace part (estimated cost of + labor) researched on internet, there are several web sites that have customers complaining to toyota with no solution (such as http://www.carcomplaints.com/toyota/rav4/2002/transmission/problems_shifting.shtml and http://townhall-talk.edmunds.com/direct/view/.f0c40d0/573) contacted toyota and they offered no solution because a there wasn't a special service campaign aka recall. advised me to seek outside help. *tr | |||
| 07/15/2009 | 116000 | 1 | |
| My 2002 toyota rav4 has been intermittently not shifting into gear. it balks and clunks, and eventually shifts. this is a safety issue when entering traffic, because you don't know if the car will be able to accelerate to the speed of traffic or not. it is also a safety issue at stop lights, because you don't know if you will be able to make it across the intersection before the light changes or not. this started in january 2009, but was not consistent. in july, it finally created a check engine condition. i took the vehicle to a reputable mechanic, and he changed the transmission fluid and replaced solenoids, which the engine code suggested. i then took it to a toyota dealer, and they replaced the ecm, at a cost of $1500. that did not solve the problem, and they say i need to replace the transmission for $3500. toyota has known about this problem since 2006, and at that time issued a bulletin. however, i feel they should have issued a recall due to the safety issues and the cost involved. *tr | |||
| 05/15/2009 | 59000 | 1 | |
| After 30 mins of hwy/pkwy driving, the car shut off without warning while traveling approx 45 mph. no warning lights before incident and no previous issue at all. steering and brakes became sluggish, and we lacked basic accident avoidance measures. had we been traveling faster and/or in denser traffic the car would have presented a major obstacle to oncoming vehicles, placing both us and other drivers etc. in danger. the dealer could not duplicate the problem and so made no repair. the car shut off again in stop-and-go traffic 2 weeks later. the dealer eventually replaced a transmission chip. the car then ran with hesitations and some delay in shifting for some weeks. finally, at 60 mph in highway traffic the car started to jerk, fail, and buck. again the dealer could not duplicate the problem and refused to address it. we discovered through research on line that this model toyota rav4 2002 has a problem with its onboard computer or ecm, for which toyota extended its warranty. our car is within the warranty limits both as to years and mileage. toyota is supposed to replace the ecm in this model under this warranty. our dealer has refused to do so and has sent us back out on the road without any security against another full engine stop in highway traffic. *tr | |||
| 07/27/2009 | 119000 | 1 | |
| I began noticing that my automatic 2002 rav 4 was jerking when shifting, would rev at high rpms before shifting and at times felt like it would not shift at all. like others, i did an internet search and found that it is a problem with the ecm that many others have experienced. my car has 119k miles on it and is out of warranty so i am evaluating my options on how to deal with this problem. the car is undrivable, as it is a safety risk when the car is unable to accelerate normally in stop and go traffic. it looks like this problem will cost about a thousand to get a new ecm, and much more if the damage it has done to the transmission now requires a transmission rebuild. *tr | |||
| 07/07/2009 | 125500 | 1 | |
| 2002 toyota rav4 - ecm/transmission failure - at 125,000 miles, driving last week, automatic transmission started bucking. car slowed without cause in heavy traffic, and i had to pull off road in adverse conditions. driving to dealer, then driving to transmission shop wrecked transmission. after paying $2700.00 to get transmission fixed, found out the transmission problem is really a ecm failure problem. found 1000's of complaints online about this. called toyota customer svc., and toyota is not recognizing as a recall problem. i am unemployed and this cost is overwhelming, and should be a recall. *tr | |||
| 06/16/2009 | 183000 | 1 | |
| The toyota rav4 (year 2002) indiscriminately speeds up and maxes out the rpms (6000) for not reason. i was going 65 and all of a sudden the rpms went up to 6000 from 3000 and the car sped up to 85 and then went into neutral with me touching any gears or any pedals. luckily i was allowing enough distance between me and the other vehicles to safely get it pulled off to the side. there would have been no way to control the vehicle to keep it from crashing into someone directly in front of me and both sides and the rear had vehicles in them. the ecm, transmission and vss (variable speed sensor) were replaced and the problem still occurs. toyota disavows any knowledge of these types of issues; however, there are hundreds of thousands of complaints for the same issues and millions of dollars being spent to solve them and it's not being solved. there are lives at stake here. toyota should be held accountable for these problems. the models effected are the toyota rav4's from 1999 to 2009. and it appears that it's still an issue and still being pushed under the rug so to speak. action or lives....that's what it all boils down to now. incident date is most current. numerous past dates. *tr | |||
| 05/01/2009 | 108000 | 1 | |
| Toyota rav 4 2002. a month ago, my car started jerking and bucking and stalling mid intersection. i immediately took it to my local toyota dealer for servicing. the service dept. could not determine the problem so they changed transmission fluid (charge almost $200.00) and sent me on my way with notice that if the engine light came on i should return. two weeks later, i was driving on the highway approaching a double merge driving 60 mph when my car suddenly downshifted into first gear causing me to lurch and lose control of vehicle while one tractor trailer truck was merging to my right and another directly behind me causing truck behind me to lay on brakes and veer off the road...i managed to get myself off the road...no accident occurred but the threat to my life was serious. i did investigation on line carcomplants.com and found that there was a service bulletin issued to all dealers in 2006. i was never informed of defect therefore was endangering myself and my family every time i drove the car without any knowledge. i took the car to a different local toyota dealer and paid $150.00 for diagnostic: faulty ecm (see carcomplaints.com). quoted a cost of replacement at ($1,200.00) that might solve the problem but they would not know condition of transmission until after they replaced the ecm. i was uncomfortable with this answer and felt i might have better service with original dealer so i paid for car to be towed ($100.00) and rented a car. original dealer determined ecm needs replacement no guarantee that transmission would be okay. i asked that dealer speak on my behalf to toyota to see if they were willing to share some of the responsibility and cost of replacement of faulty ecm. toyota refused. after being without family's only car for 2 weeks,paying for rental (over $200.00) the ecm was replaced ($1,000.00) car seemed to be okay for one week. 4 days ago engine light came on again. returning to yet another dealer tomorrow. do you value my safety? *tr | |||
| 05/05/2009 | 109000 | 1 | |
| 2002 toyota rav4 has defective ecu which has in turn fried transmission...my wife noticed problems when the shifting automatic transmission on a merge and was almost run over by a semi-truck. we then took the vehicle to the dealer who told us the engine light was not on so they could not diagnose and advised us to drain the transmission fluid. 2 weeks later, my wife was on the highway and the transmission spontaneously shifted into low gear causing her to swerve off road. we have been told that we need to replace the ecu and transmission at $5,000. i have gone online and read that toyota has been aware of this problem for over 2 years and will not issue recall as not enough people have complained...this is a safety issue my wife was almost killed!!! please address with toyota!! *tr updated 03/22/10.*jb | |||
| 04/17/2009 | 84000 | 1 | |
| There exists a documented history of ecm failure in the 2002 toyota rav4 vehicles that is causing shifting problems in the transmission. this defected part needs to be recalled as needing replacement (not just reprogramming as toyota has tried to do). when i began experiencing these problems with my 2002 toyota rav4 on april 17, 2009, i was in the middle of traffic and no matter how hard i pressed on the accelerator, my car would not go. it eventually very slowly began to accelerate but every time i had to stop at a light or stop sign, it would barely go again. i was terrified that i was going to get hit every time i had to cross over a street with oncoming traffic. this is a dangerous situation...someone is going to get in a serious accident one of these days because there is no warning when this begins to happen - the car just won't go at takeoff. many of us who own the 2002 rav4 have wasted hundreds of dollars on misdiagnosis of this problem...i had the transmission fluid flushed, i had a top engine cleaning to remove buildup in the throttle, i was even told at the dealership that my car mat was getting in the way of the accelerator and that was adding to the problem. only after none of this fixed the problem did they come back and finally say that the ecm needed to be replaced or the transmission would be ruined. this repair is going to cost me $1300.00 because the warranty ran out at 80,000 miles and my vehicle is at 84,000 miles. i am going to fix this car so that i can trade it in (the dealership even suggested that i trade it- they must know how serious this is). i can't take the risk that this vehicle will be safe to drive even after the ecm is replaced because i've read that the new ecm may not communicate correctly with the old transmission. this is a devastating loss for those of us who bought our vehicles based in large part on the toyota reputation for reliability. *tr | |||
| 10/27/2007 | 151000 | 1 | |
| Car shuttered and stopped rolling in an intersection, then abruptly went into gear again with a lurch. transmission shop replaced valve assembly. problem returned and car was returned to shop. new valve assembly installed, problem came back. returned to shop, transmission removed, replaced, 3 times. seals replaced. same problem.ecm was suspect. car was taken to local toyota dealer, was told ecm was fine, ecm was re-programmed and we were charged $275.00. problem continued. long story short-ecm was replaced, programmed, and paid another $1200. works fine. toyota owes me big time. they know of this problem, and ignore. i have owned 5 toyotas in my life, and have an fj cruiser as well. will not consider toyota in the future unless they admit the problem, and assist in repairs. *tr | |||
| 04/01/2009 | 126605 | 1 | |
| Tl*the contact owns a 2002 toyota rav4. the contact noticed that the transmission would repeatedly slip out of gear without warning. he took the vehicle to the dealer and they stated that the on-board computer needed to be replaced because it was defective. they further stated that the failure was common with his year, make, and model vehicle. immediately after the repair, the failure resurfaced and the engine warning indicator illuminated on the instrument panel. he took the vehicle back to the dealer and they stated that they would have to replace the transmission because the on-board computer mechanically failed. as a result, the transmission failed and would cost $4,000 to replace. the vehicle has not been repaired. the manufacturer did not assist. the failure and current mileages were 126,605. updated 6/8/09 *cn updated 06/11/09.*jb | |||
| 12/01/2008 | 40300 | 1 | |
| I brought my rav brand new in 200. have had no problem with it up until a few days ago. it was running just fine but the next day i noticed that it would jerk when i shifted in/out of reverse. not only that but it had trouble accelerating and would jerk from 1st to 2nd gear. read multiple complaints on this issue via www.carcomplaints.com/toyota/rav4/2002/transmission/problems_shifting.shtml and found that i am not alone in this problem....this is unacceptable.. i have a four year old and i am scared of driving anywhere because im scared of pulling out in traffic for the fear that the car wont move and i may get hit.....this need to be addressed....*tr | |||
| 10/09/2008 | 97000 | 1 | |
| Suddenly, my car starting shifting very roughly into reverse. it happens every time i put the car into reverse. i was told the ecm needed to be replaced because it was defective. this is the same ecm that had a factory recall issued that i had serviced last year. *tr | |||
| 09/05/2008 | 81000 | 1 | |
| Car began having shifting problems. i was told by a shop that the ecm is a known problem. it is a safety hazard since it often fails in intersections. *tr | |||
| 08/29/2008 | 52000 | 1 | |
| I brought my rav brand new in 2002. have had no problem with it up until a few a year ago when the engine light came on intermittent. every time i was going to take the vehicle into get checked it would go out. when i arrived at my present duty station i was deployed almost immediately. within two months of my deployment my wife told me that car was having a hard time moving and could hear the transmission slipping. she then took the vehicle to the mechanic and they told her that the transmission was broke and needed to be repaired. only 52000 miles on the vehicle. the mechanic also told my wife that there could be a tsb out on the vehicle pertaining to the electronic control module, part that tells the transmission to shift gears, ecmand there was several that pertained the problem and what needed to be replaced. being in italy she contacted the states rep for toyota and was told that they couldn't locate our car because we bought it from a licensed dealer american spec vehicle from germany. she then contact the agency that is authorized to sell american spec cars and was informed that the vehicle fell under the warranty and that they american toyota should pay for it based on an american tsb. called toyota again and nothing. when i came home, we took the vehicle to local dealership and because it was an american tsb they would consider the replacement. in the mean time they assured us that the vehicle was safe to drive and being our only vehicle my wife was forced to drive it. toyota rome oked the replacement of the ecm, the actual fault of the vehicle but has refused to replace the transmission the result of the faulty part. now the transmission is completely shot and looking on line thousands of american consumers are paying thousands of dollars out to replace a product that is the result of toyota's engineering flaws. i personally feel that they are responsible the transmission and the replacement. further investigation is requested. *tr | |||
| 06/20/2008 | 93215 | 1 | |
| I started having issues with my car on 6-20-2008. i was driving my car & noticed that when i would accelerate it wasn't accelerating properly. then i noticed that as the car was shifting into 2nd gear it would stall & then suddenly shift really hard into 3rd gear. sometimes as i would accelerate the car would start shaking & then shift hard into 1st gear. this made me very nervous because i was unable to keep up with the flow of traffic & feared that the problem would create an accident. the problem seemed to happen intermittently, but it was happening more often than not. we looked at the transmission fluid thinking it might be something wrong with the transmission due to the way it was shifting. we checked the fluid & filled the fluid. my husband drove it a little & it didn't act up for him. so i thought the problem was fixed. well then i started driving it again & it continued to shift hard & not accelerate properly. i had my uncle look at it & he thought it sounded like the transmission was not engaging. so i finally took it to a toyota dealership to have them look at it. of course ($84 later) they couldn't get the problem to occur. i went to pick the car up the next day & they said they found a bulletin on 2001-2003 toyota rav4's that if there was a hard shifting that the ecm needed replacing. $1500 later the car is fixed. of course toyota does not cover the cost of the problem because it was only a bulletin & supposedly did not cause a safety issue & come to find out my manufacturers warranty is past & my extended warranty doesn't cover it either even though it's a major part that keeps the car running & functioning properly. i am extremely dissatisfied with the toyota service & their ways of handling problems that are not the consumers fault but toyota's manufacturing fault. *tr | |||
| 06/16/2008 | 1 | ||
| Car not shifting into gear (slipping) and then banging and jerking into gear at first told by the dealer that i needed a new transmission. later after i saw the technical service bulletin and with many calls to toyota corporate they performed further test and determined that it was the ecm they are replacing it but only paying for half of the cost current mileage 89,000 they are saying it is out of warranty by 9,000 miles even though it was reprogrammed last year (april 07) at 72,000 miles i have noticed many complaints on the 2002 rav 4 and truly believe they should be forced to do a recall and pay the total amount. *tr | |||
| 06/23/2008 | 53965 | 1 | |
| In the past few years the check engine light kept coming on and my local dealer would fix something that was supposed to be causing the problem twice. the 3rd time toyota had a recall on the computer and reprogrammed the ecu. now the 4th time the car would not go when pushing the pedal or it would stop in traffic with the hopes of not getting into a wreck. barely made it back to the dealer who said it had a bad main computer failure and the shift solenoid b was bad. all this with only 83k miles. this seems somewhat very low to be having this kind of a problem. i contacted toyota, gave them the info and they investigated and said it was way out of warranty so the case is closed. the total cost of repair was to be $4998 but with the dealer giving me a one time good will 50% split and a senior citizens discount, it had a final price of $3,725.63. *tr | |||
| 06/20/2008 | 95000 | ||
| Tl*the contact owns a 2002 toyota rav4. while driving approximately 5 mph, the vehicle hesitated and became difficult to shift into first gear. the vehicle jerked and the engine light illuminated on the instrument panel. the vehicle was taken to an authorized dealer. the technician stated that the failures were related to the computer failure, which also caused the transmission to fail. the computer and transmission are currently being replaced at the cost of $4,600. the vin was unknown. the current and failure mileages were 95,000. | |||
| 05/07/2008 | 89000 | ||
| Tl*the contact owns a 2002 toyota rav4. while idling or driving at very low speeds, the vehicle would consistently fail. the dealer stated that the electronic control module needed to be reprogrammed. immediately after the repair, the failure recurred. the dealer replaced the ecm at the cost of $1,225.69, without the contact's approval. the repair was not included in her extended warranty. she called the manufacturer, but they referred her back to the dealer. the failure and current mileages were 89,000. | |||
| 03/28/2007 | 121000 | 1 | 12/13/2001 |
| Ecu or engine computer unit. this computer is bad. when shifting .the automatic transmission in the computer does not know what gear to shift in. this is scary when in traffic. it would start in lets say 2nd gear then bang back to 1st gear. what a jolt for you and the driver behind you. *jb | |||
| 11/17/2006 | 63000 | 1 | 08/01/2003 |
| November 17, 2006 - after being parked in my driveway for approximately 30 minutes the engine caught on fire. the rav4 engine compartment and entire interior was demolished, tires exploded, glass exploded over at least a 20 foot radius. two engine trucks and 10 responders later the fire was out. 63,000 miles, no prior problems, 50k maintenance completed by dealer jan 2006. vin has zeros and letter o which are indistinguishable. try both. *jb | |||
| 10/07/2005 | 45100 | 1 | 10/20/2002 |
| I have a 2002 toyota rav 4. i have taken my car to the dealer for the changes of oil and filter. twice they suggested a wynns system engine cleaning which we paid for. the last one was done on april 2005. last october 7, 2005 i was driving my car on the expressway and all of a sudden the oil light lit up and the car stopped. the car was towed from the highway to our house and the next day was towed to the dealer adriel toyota in rio grande, puerto rico. about two hours later they called me and stated that the motor stalled and the warranty was not going to pay since i had not taken the car to them for the last oil change. i reminded them that just nine months earlier a wynns motor engine cleaning had be done by them and that it was impossible for the motor of the car to have sludge if they had done the job correctly. the toyota company of puerto rico called to tell me the same thing. i made a complaint at the consumers affairs in puerto , i am waiting for a decision. today i showed the pictures to an automotive expert who states that the motor have not had any oil changes and the worst was that there was no way that the engine had be cleaned. the dealers states that they have not had any motor sludging on any rav 4 in puerto rico but consumer report states that toyota has this problem most commonly with camry's . today i found out that rav 4 have the same engine camry's have. am i supposed to be punished for whatever problem toyotas engines have? | |||
| 01/01/2002 | 2 | 11/28/2001 | |
| When driving for more than 15 miles and stopping the vehicle shakes. took vehicle to dealer and they stated that it was normal for vehicle to shake. *ak consumer states that the engine is loud, when stopping, it feels like the brakes lock up and when the vehicle is turned off the power windows continue to work and the lights go on and off. *slc | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 07/07/2003 | 1189 | 1 | 01/02/2003 |
| On july 7, 2003 i was on my way to work when the battery discharge light came on and i had no steering capability. i was travelling about sixty miles per hour on the interstate. i almost hit the median divider before i could steer the vehicle to the side of the road. i called the dearlership and explained what had happened. they told me to have the vehicle towed in, they didn't even offer to have it towed. incidentally this is a new vehicle with less than 1100 miles on it and i had only driven the vehicle about one week before the above happened. the dealership kept my vehicle for two days and i went to get my rav4 and asked what had happened. the service manager said that the drive belt pulleys had not been properly installed on my new rav4 and that caused the drive belt to come off of the pulleys and broke the tensioner and the housing guide. i took the car home and the next morning, the new rav4 would not start. i jumped srtarted the rav4 from my wifes vehicle and let it run for about fifteen minutes thinking that the battery just needed a charge. my wife was going to use the neew rav4 vehicle that day to shop. she called me about mid-morning and informed me that the new rav4 vehicle would not start as she had gone to the mall. that evening my wife and i went to the mall and jum started the vehicle agin and i finally got it home and it is now in my garage, it just will not start. i called and talaked to the service director about all of the problems that i was having with my new rav4 suv. he equated my break-downs to going to the store and buying a box of four light bulbs and taking the light bulbs home and putting a new light bulb in a lamp that had a burned out light bulb and when the lamp is turned on then the new light bulb burns out. this really made me angry. i told him that there was big difference in a fifty cent light bulb and a $25,000.00 new vehicle with only 1100 miles on it. *ak | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 07/07/2003 | 1189 | 1 | 01/02/2003 |
| On july 7, 2003 i was on my way to work when the battery discharge light came on and i had no steering capability. i was travelling about sixty miles per hour on the interstate. i almost hit the median divider before i could steer the vehicle to the side of the road. i called the dearlership and explained what had happened. they told me to have the vehicle towed in, they didn't even offer to have it towed. incidentally this is a new vehicle with less than 1100 miles on it and i had only driven the vehicle about one week before the above happened. the dealership kept my vehicle for two days and i went to get my rav4 and asked what had happened. the service manager said that the drive belt pulleys had not been properly installed on my new rav4 and that caused the drive belt to come off of the pulleys and broke the tensioner and the housing guide. i took the car home and the next morning, the new rav4 would not start. i jumped srtarted the rav4 from my wifes vehicle and let it run for about fifteen minutes thinking that the battery just needed a charge. my wife was going to use the neew rav4 vehicle that day to shop. she called me about mid-morning and informed me that the new rav4 vehicle would not start as she had gone to the mall. that evening my wife and i went to the mall and jum started the vehicle agin and i finally got it home and it is now in my garage, it just will not start. i called and talaked to the service director about all of the problems that i was having with my new rav4 suv. he equated my break-downs to going to the store and buying a box of four light bulbs and taking the light bulbs home and putting a new light bulb in a lamp that had a burned out light bulb and when the lamp is turned on then the new light bulb burns out. this really made me angry. i told him that there was big difference in a fifty cent light bulb and a $25,000.00 new vehicle with only 1100 miles on it. *ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 12/22/2004 | 27000 | 1 | 09/08/2002 |
| I had driven about 3 miles then got stuck in a traffic jam. at that time, i could smell something burning but i thought it was the car in front of me. finally, i got off that road and drove another 10 miles but i again noticed the burning smell. i checked the panel and the car was not running hot. next, a small curl of smoke came from under hood on passenger side. then suddenly smoke began billowing from under the hood and into the car through the vent. i lost steering and braking. i removed the key from the ignition, but the car continued moving forward. then the car abruptly stopped. flames engulfed the engine. the fire department came out and extinguished the fire but the car was totaled. *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 02/21/2006 | 40000 | 1 | 10/05/2005 |
| The car suffered mechanical defect and the front end bar was broken, when front end bar broke it lost direction and hit another car in front. the highway patrol came to take the accident report. we were driving at 25mph on freeway number 405. i have called my auto insurance and i was given a case number. i have full cover. i am waiting for a response from my auto insurance to fix the car. i have contated toyota and i also have a case with them. the case number is 200603011457. i have toyota and the claims representative is christy. christy have said to wait at least 60 days. i can't wait 60 days. i need my car. the auto insurance has not given me a rental. i have complaint to the commissioner of auto insurance in california. they will conduct and investigation. the case number with my auto insurance is 10000148757. my auto insurance carrier is infinity. what i want is toyota to replace my car. the car is a total loss. i feel this broken bar should be recall.*ak | |||
| 04/22/2002 | |||
| Engine compartment caught on fire right after consumer parked vehicle. contacted dealer, and the dealer was not willing to do anything.*ak | |||