Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
02/23/2013154402
 My airbag light was on. when i took my car in for the annual state inspection, i was informed that i would have to replace the spiral cable for airbag light that had shorted out. the assembly was replaced at a total cost of $442.01. this vehicle has had an earlier recall for an airbag sensor and i feel that this should be a safety recall issue as well and not the financial responsibility of the car owner.
09/18/201285000
 I was driving down forest ave in brockton, ma, the driver side door stated smoking, i quickly turned the engine off, got me and my son out of the car and called the fire department who disconnected the battery and sugested that i got it towed to a repair shop. so i did, to copland toyoyta where it was troubleshot to a master switch ass. it was repaired and i had to pay $580.70 because they said its not covered by warranty.
07/01/20101
 Vehicle was recalled by toyota to have accelerator pedal modified and floor mats changed in order to avoid inadvertent acceleration. floor mat change applied only to original toyota supplied floor mats, which above vehicle has, at least according to accessory window sticker supplied at purchase. when vehicle was taken to ourisman toyota for compliance, dealer marked on customer yellow form that mats were not original toyota and that they would not be changed. however dealer stated verbally that mats actually were original toyota, but that customers were not happy with new mats since they were too thin. therefore dealer decided to comply with safety directive by marking all original mats as non-original mats, which did not have to be changed. nice to know that the dealer is customer oriented, but i am left wondering if that jeopardizes safety. incident was reported to toyota on the safety email address listed on their web site, but no reply received. *tr