Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V113000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 1363244 | 04/13/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2008 through 2011 lexus lx570, 2003 through 2009 toyota 4runner, and 2006 through 2010 rav4 vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | The remedy plan is under development, but will involve modification or replacement of the accelerator pedal and replacement of any toyota all-weather floor mat. toyota has not provided a schedule for owner notification at this time. further information concerning the remedy and the owner notification schedule is expected from toyota. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota's recall campaign numbers are 90l (toyota) and 90lg (lexus).customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.this recall is an expansion of safety recalls 09v-388 and 10v-023. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/07/2013 | |||
| Tl- the contact owns a 2007 toyota rav4. the contact stated that while at a complete stop, the vehicle erroneously accelerated. the contact was able to stop the vehicle by turning off the engine. the vehicle was taken to the dealer however, the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was not available. kmj | |||
| 03/07/2013 | |||
| Tl- the contact owns a 2007 toyota rav4. the contact stated that while at a complete stop, the vehicle erroneously accelerated. the contact was able to stop the vehicle by turning off the engine. the vehicle was taken to the dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was not available. mh | |||
| 01/09/2013 | 26710 | 1 | |
| On jan 9, 2013 while braking in an attempt to stop for a stop sign, the accelerator pedal stuck causing the car to accelerate through the stop sign. as i continued to break while turning left, the car finally came under control. fortunately, there were no cars approaching the intersection in either direction nor were there any police present. the floor mat was properly hooked in place. the pedal had been adjusted on july 7, 2011 by anderson toyota of raleigh, nc in accordance with toyota's recall at that time.. the next day, jan 10, 2013 i left the car with anderson for repair. (case # tai30110070) on jan 17, 2013 i was informed that kevin pilotte a toyota technical rep cleared the car for return to me. no repairs were made to the car to my knowledge. i was informed by anderson's service mgr that the pedal assembly could have been replaced but that this was not authorized by the rep. i was also told that i would be contacted directly at some point by toyota. prior to the 2011 recall, i experienced one similar incidence with the pedal but did not report it because i received the recall procedure which i thought took care of the problem. since i have experienced this problem twice since 2007, obviously it is an intermittent problem but an extremely serious one that can cause injury or loss of life. i will appreciate whatever nhtsa can do to influence toyota to make an appropriate repair. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 01/09/2013 | 26710 | ||
| On jan 9, 2013 while breaking in an attempt to stop for a stop sign, the accelerator pedal stuck causing the car to accelerate through the stop sign. as i continued to break while turning lef, the car finally came under control. fortunately, there were no cars approaching the interection in either direction nor were there any police present. the floor mat was properly hooked in place. the pedal had been adjusted on july 7, 2011 by anderson toyota of raleigh, nc in accordance with toyota's recal at that timel. the next day, jan 10, 2013 i left the car with anderson for repair. (case # tai30110070) on jan 17, 2013 i was informed that kevin pilotte a toyota technichal rep cleared the car for return to me. no repairs were made to the car to my knowledge. i was informed by anderson's service mgr that the pedal assemply could have been replaced but that this was not authorized by the rep. i was also told that i would be contacted directly at some point by toyota. prior to the 2011 recall, i experienced one similar incidence with the pedal but did not report it because i received the recall procedure which i thought took care of the problem. since i have experienced this problem twice since 2007, obviously it is an intermittent problem but an extremely serious one that can cause injury or loss of life. i will appreciate whatever nhsta can do to influence toyota to make an appropriate repair. | |||
| 08/08/2012 | 80000 | ||
| Tl-the contact owns a 2007 toyota rav4. the contact stated that while parking the vehicle with the brakes engaged, the vehicle suddenly accelerated. the vehicle crashed into a wall. the contact mentioned that the brakes did not fail and there were extensive damages to the front of the vehicle. no injuries were reported. the vehicle was towed to the dealer. the police was not notified. the manufacturer was made aware of the failure who sent a representative to inspect the vehicle. the engineer was unable to diagnose the failure and stated that the vehicle was working as design. the failure mileage was 80,000. pmb | |||
| 05/02/2012 | 60000 | ||
| After coming to a complete stop, engine accelerated on its own without pushing on the gas pedal. this was after the recall for the floor mats. the acceleration had enough g force to pin the occupants back in their seats. driver was fortunate that no traffic was ahead. rapid acceleration appeared to stop after pushing on the gas pedal. toyota appears to attribute all these incidents to the floor mats. an acceleration that pins you back in the seat --floor mat does not have enough density to accomplish this. this has happened numerous times in the 2 years we have owned this vehicle. most occurrences have been more subtle than the one described here. | |||
| 08/08/2012 | 80000 | ||
| Tl-the contact owns a 2007 toyota rav4. the contact stated that while parking the vehicle with the brakes engaged, the vehicle suddenly accelerated. the vehicle crashed into a wall. the contact mentioned that the brakes did not fail and there were extensive damages to the front of the vehicle. no injuries were reported. the vehicle was towed to the dealer. the police was not notified. the manufacturer was made aware of the failure who sent a representative to inspect the vehicle. the engineer was unable to diagnose the failure and stated that the vehicle was working as design. the failure mileage was 80,000. pmb | |||
| 05/02/2012 | 60000 | ||
| After coming to a complete stop, engine accelerated on its own without pushing on the gas pedal. this was after the recall for the floor mats. the acceleration had enough g force to pin the occupants back in their seats. driver was fortunate that no traffic was ahead. rapid acceleration appeared to stop after pushing on the gas pedal. toyota appears to attribute all these incidents to the floor mats. an acceleration that pins you back in the seat --floor mat does not have enough density to accomplish this. this has happened numerous times in the 2 years we have owned this vehicle. most occurrences have been more subtle than the one described here. | |||
| 08/08/2012 | 80000 | ||
| Tl-the contact owns a 2007 toyota rav4. the contact stated while parking her vehicle with her foot on the brake and the vehicle inching along there was sudden accelerating. the vehicle crashed into a wall. the contact stated the brake did not fail and there was no injuries. there was extensive damages to the front of the vehicle. the vehicle was towed to the dealer. the police was not notified. the manufacturer was notified who send a representative to inspect the vehicle and stated they could not find any failure and that the vehicle was working the way it should be. the failure mileage was 80,000. mw | |||
| 05/02/2012 | 60000 | ||
| After coming to a complete stop, engine accelerated on its own without pushing on the gas pedal. this was after the recall for the floor mats. the acceleration had enough g force to pin the occupants back in their seats. driver was fortunate that no traffic was ahead. rapid acceleration appeared to stop after pushing on the gas pedal. toyota appears to attribute all these incidents to the floor mats. an acceleration that pins you back in the seat --floor mat does not have enough density to accomplish this. this has happened numerous times in the 2 years we have owned this vehicle. most occurrences have been more subtle than the one described here. | |||
| 09/22/2012 | 46000 | ||
| Traveling approximately 45 mph on dry pavement. went to apply brakes prior to approaching turn lane and could not stop. brakes were there (petal was firm and did not go to floor) but accelerator seem to override the braking system. proceeded to stand on brakes to attempt to stop as there were three lanes of stopped traffic and no where else to go. shifted car into park to come to an abrupt stop to avoid hitting 8+ cars and pushing them into a very large intersection. car had approximately 46000 miles on it and had had new brakes installed 8 months prior. car had been serviced 1 month prior for general service point checks. took car to dealership same day of this incident - they could not find nothing wrong with the car. offered to service based on a previous recall to remove the current floormat and adjust accelerator. one month prior to this incident the radio stopped working for a couple of days then started working intermittently sometimes displaying garbled text on the radio display. | |||
| 09/24/2012 | 39455 | 3 | |
| I was waiting at a stop with my foot on the brake, and the transmission in drive. suddenly, with no input from me, the engine accelerated. adding more pressure to the brake i was unable to keep it from moving forward. with full pressure on the brake, the vehicle slowly moved into the rear panel of a car in front of me, doing fender damage to both vehicles. this is the third time in the 5 years that i have owned this vehicle, that it has suddenly accelerated. i've had it to the toyota dealer twice, and both times they inferred that it was my error. i know that each time this has happened, i was not moving, and had my foot on the brake when the car's engine began to rev up with no action taken my me. something is dangerously wrong with this vehicle. *tr | |||
| 09/22/2012 | 46000 | ||
| Traveling approximately 45 mph on dry pavement. went to apply brakes prior to approaching turn lane and could not stop. brakes were there (petal was firm and did not go to floor) but accelerator seem to override the braking system. proceeded to stand on brakes to attempt to stop as there were three lanes of stopped traffic and no where else to go. shifted car into park to come to an abrupt stop to avoid hitting 8+ cars and pushing them into a very large intersection. car had approximately 46000 miles on it and had had new brakes installed 8 months prior. car had been serviced 1 month prior for general service point checks. took car to dealership same day of this incident - they could not find nothing wrong with the car. offered to service based on a previous recall to remove the current floormat and adjust accelerator. one month prior to this incident the radio stopped working for a couple of days then started working intermittently sometimes displaying garbled text on the radio display. | |||
| 09/24/2012 | 39455 | 3 | |
| I was waiting at a stop with my foot on the brake, and the transmission in drive. suddenly, with no input from me, the engine accelerated. adding more pressure to the brake i was unable to keep it from moving forward. with full pressure on the brake, the vehicle slowly moved into the rear panel of a car in front of me, doing fender damage to both vehicles. this is the third time in the 5 years that i have owned this vehicle, that it has suddenly accelerated. i've had it to the toyota dealer twice, and both times they inferred that it was my error. i know that each time this has happened, i was not moving, and had my foot on the brake when the car's engine began to rev up with no action taken my me. something is dangerously wrong with this vehicle. *tr | |||
| 09/22/2012 | 46000 | ||
| Traveling approximately 45 mph on dry pavement. went to apply brakes prior to approaching turn lane and could not stop. brakes were there (petal was firm and did not go to floor) but accelerator seem to override the braking system. proceeded to stand on brakes to attempt to stop as there were three lanes of stopped traffic and no where else to go. shifted car into park to come to an abrupt stop to avoid hitting 8+ cars and pushing them into a very large intersection. car had approximately 46000 miles on it and had had new brakes installed 8 months prior. car had been serviced 1 month prior for general service point checks. took car to dealership same day of this incident - they could not find nothing wrong with the car. offered to service based on a previous recall to remove the current floormat and adjust accelerator. one month prior to this incident the radio stopped working for a couple of days then started working intermittently sometimes displaying garbled text on the radio display. | |||
| 09/24/2012 | 39455 | 3 | |
| I was waiting at a stop with my foot on the brake, and the transmission in drive. suddenly, with no input from me, the engine accelerated. adding more pressure to the brake i was unable to keep it from moving forward. with full pressure on the brake, the vehicle slowly moved into the rear panel of a car in front of me, doing fender damage to both vehicles. this is the third time in the 5 years that i have owned this vehicle, that it has suddenly accelerated. i've had it to the toyota dealer twice, and both times they inferred that it was my error. i know that each time this has happened, i was not moving, and had my foot on the brake when the car's engine began to rev up with no action taken my me. something is dangerously wrong with this vehicle. *tr | |||
| 09/24/2012 | 39455 | ||
| I was waiting at a stop with my foot on the break, and the transmission in drive. suddenly, with no input from me, the engine accelerated. adding more pressure to the break i was unable to keep it from moving forward. with full pressure on the break, the vehicle slowly moved into the rear panel of a car in front of me, doing fender damage to both vehicles. this is the third time in the 5 years that i have owned this vehicle, that it has suddenly accelerated. i've had it to the toyota dealer twice, and both times they inferred that it was my error. i know that each time this has happened, i was not moving, and had my foot on the break when the car's engine began to rev up with no action taken my me. something is dangerously wrong with this vehicle | |||
| 07/01/2010 | 1 | ||
| Vehicle was recalled by toyota to have accelerator pedal modified and floor mats changed in order to avoid inadvertent acceleration. floor mat change applied only to original toyota supplied floor mats, which above vehicle has, at least according to accessory window sticker supplied at purchase. when vehicle was taken to ourisman toyota for compliance, dealer marked on customer yellow form that mats were not original toyota and that they would not be changed. however dealer stated verbally that mats actually were original toyota, but that customers were not happy with new mats since they were too thin. therefore dealer decided to comply with safety directive by marking all original mats as non-original mats, which did not have to be changed. nice to know that the dealer is customer oriented, but i am left wondering if that jeopardizes safety. incident was reported to toyota on the safety email address listed on their web site, but no reply received. *tr | |||
| 07/15/2012 | 82575 | 1 | |
| While driving on the highway, my accelerator opened to full throttle. i had to depress the brake strongly for between 10 and 15 seconds until the accelerator clicked off. the cruise control was on, but it was not set. the pedal was well clear of the floor mat, and looking down during the incident i could see that it was clear of any objects. it was a terrifying event. upon notifying a local toyota dealership, they tested the vehicle and claimed they did not discover what the problem was. *tr | |||
| 02/16/2012 | |||
| A car pulled out of driveway and i touched the brake pedal and my engine increased acceleration when it should have slowed acceleration and i pushed my car into neutral and i pulled cruise control lever towards me and the engine slowed down-my car had been set to cruise at 52 mph. after the incident i shut the cruise control off as i was heading into town. i then pulled into big scoop(canton,il business) parking lot going less than 5 mph-a lady walked in front of my car and i touched the brake and again i experienced unwanted acceleration and again i was quick in shoving car into neutral preventing a serious injury. i went home and called fort toyota in pekin, il and i took car in feb, 17, 2012 at noon. they had their top mechanic check it out-he said he could find nothing wrong. they called toyota's headquarters and they told them it was a floormat issue. they told me that and i told them it had nothing to do with the floormats but rather after touching the brake pedal is when i received unwanted acceleration in both incidents. they asked me several questions about that and they gave me toyota's headquarters number and gave me a rental car to use. when i called their headquarters they said it was a floormat issue and that was their final statement on the matter. i told them it was a brake issue but they stuck to floormats as the cause and that is why i'm reporting this matter to you as i feel for the safety of all drivers; this issue needs to be resolved by any automaker with unwanted acceleration problems. a first step is to admit that they have the problem then good(safe) things will result. thank you for hearing me out. it is appreciated very much, john. | |||
| 06/03/2011 | 65127 | ||
| Tl- the contact owns a 2007 toyota rav4. the contact stated that his vehicle was performed under nhtsa campaign id:11v113000 (component: vehicle speed control:accelerator pedal). since the recall repair, the contact stated it was difficult to reach the pedal because the pedal was too short; resulting in the contacts foot slipping from underneath the pedal. the dealership and manufacturer were contacted. they explained to the contact that they would order a new pedal, but the pedal would be the same size as the recalled pedal. the failure mileage was 65,127 and the current mileage was 65,277. nw | |||
| 03/27/2011 | 34450 | ||
| 2007 toyota rav4, sudden acceleration while waiting at a stop light. without any warning the vehicle started to accelerate, even though foot was firmly on the brake pedal the vehicle began pulling forward and through a stop light. as vehicle was pulling forward shifted to neutral, only then did the vehicle's motion stop. engine continued to rev to very high rpms for about 30 seconds, the rpms then came back down to normal. drove vehicle 10 miles to get home terrified that it would happen again. | |||
| 02/11/2011 | 28240 | ||
| Unexplained/unexpected acceleration: while stopped at a traffic light, the engine suddenly raced. if my foot had not already been on the brake, the car would have surged forward. i keep my foot on the brake, put the car in neutral and then turned the engine off. when i restarted the vehicle, the acceleration had stopped. this has only happened once. | |||
| 01/27/2011 | 72000 | ||
| Tl - the contact owns a 2007 toyota rav 4. the contact stated that while driving 45 mph the vehicle suddenly accelerated. he mentioned that he pressed the breaks to stop for a red light but instead the speed kept increasing. the contact was able to stop the vehicle by applying the emergency brakes. the vehicle was taken to a dealer who was not able to duplicated the failure. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 72,000 and the current mileage was 72, 900. pm | |||
| 01/01/2011 | 38000 | ||
| Tl-the contact owns a 2007 toyota rav4. while approaching a stop driving 1-2 mph the vehicle engine began to accelerate. he stated the vehicle revved up to 7000 rmp. he engaged the brake and placed the vehicle in neutral. the vehicle had not been taken to the dealer for the failure yet. the approximately failure mileage was 38,000 and the current mileage was 38,015. vwb | |||
| 12/04/2010 | 41000 | ||
| Tl- the contact owns a 2007 toyota rav4. the contact stated while trying to slow down to a stop, the vehicle accelerated and went into an intersection. the contact had to put the vehicle in neutral and it idled down and the contact was able to stop the vehicle. the vehicle had been driven about 25 miles at the time of the failure. this was the only time the contact had the failure. the contact took the vehicle to the dealer and was told the failure could not be duplicated and the vehicle was not under recall. the failure mileage and current mileages was 41000.rl | |||
| 10/23/2010 | 32000 | ||
| Tl. the contact owns a 2007 toyota rav 4. the contact stated while driving 40 mph and suddenly the vehicle started accelerating. the vehicle crashed through a fence and a embankment. the contact turn the vehicle off while the vehicle was driving. the contact suffer neck and back injuries and the vehicle suffered damage to the front end and the air bags did not deploy. the contact has not called the manufacturer regarding the crash. the failure mileage was 32,000. jo | |||
| 10/01/2010 | 1 | 10/01/2007 | |
| 2007 toyota rav4. s10 appropriate handling- letter from regarding toyota problems *tgw the consumer stated the vehicle would lurch forward after hitting the brake. he stated when he started the vehicle it would rev up to 2,000 rpm. he tried to get it down below 2,000 rpm by hitting the accelerator pedal, but it had no effect. *jb | |||
| 10/23/2010 | 32000 | ||
| Tl. the contact owns a 2007 toyota rav 4. the contact stated while driving 40 mph and suddenly the vehicle started accelerating. the vehicle crashed through a fence and a embankment. the contact turn the vehicle off while the vehicle was driving. the contact suffer neck and back injuries and the vehicle suffered damage to the front end and the air bags did not deploy. the contact has not called the manufacturer regarding the crash. the failure mileage was 32,000. jo | |||
| 10/01/2010 | 1 | 10/01/2007 | |
| 2007 toyota rav4. s10 appropriate handling- letter from regarding toyota problems *tgw the consumer stated the vehicle would lurch forward after hitting the brake. he stated when he started the vehicle it would rev up to 2,000 rpm. he tried to get it down below 2,000 rpm by hitting the accelerator pedal, but it had no effect. *jb | |||
| 10/23/2010 | 32000 | ||
| Tl. the contact owns a 2007 toyota rav 4. the contact stated while driving 40 mph and suddenly the vehicle started accelerating. the vehicle crashed through a fence and a embankment. the contact turn the vehicle off while the vehicle was driving. the contact suffer neck and back injuries and the vehicle suffered damage to the front end and the air bags did not deploy. the contact has not called the manufacturer regarding the crash. the failure mileage was 32,000. jo | |||
| 10/01/2010 | 1 | 10/01/2007 | |
| 2007 toyota rav4. s10 appropriate handling- letter from regarding toyota problems *tgw the consumer stated the vehicle would lurch forward after hitting the brake. he stated when he started the vehicle it would rev up to 2,000 rpm. he tried to get it down below 2,000 rpm by hitting the accelerator pedal, but it had no effect. *jb | |||
| 10/23/2010 | 32000 | ||
| Tl. the contact owns a 2007 toyota rav 4. the contact stated while driving 40 mph and suddenly the vehicle started accelerating. the vehicle crashed through a fence and a embankment. the contact turn the vehicle off while the vehicle was driving. the contact suffer neck and back injuries and the vehicle suffered damage to the front end and the air bags did not deploy. the contact has not called the manufacturer regarding the crash. the failure mileage was 32,000. jo | |||
| 10/01/2010 | 1 | 10/01/2007 | |
| 2007 toyota rav4. s10 appropriate handling- letter from regarding toyota problems *tgw the consumer stated the vehicle would lurch forward after hitting the brake. he stated when he started the vehicle it would rev up to 2,000 rpm. he tried to get it down below 2,000 rpm by hitting the accelerator pedal, but it had no effect. *jb | |||
| 09/19/2010 | 53000 | ||
| Unintended acceleration. 1st incident: minor incident on a wed/thurs that i initally thought was just the brakes going soft and mentally thought to watch them to see if they might need replaced. 2nd more serious incident sunday, 19sep10: cruise control on in a 55mph zone, tapped brake going into 45mph zone, used pedel until needing to brake for full stop at intersection. started braking and engine started reving - hubby says tac reached 2500/3500 rpm. i was busy trying to stop the vehicle and figure out what was happening. got vehicle stopped and managed to avoid accident. engine recovered and returned to normal. drove home, parked and took to toyota next day. dealer looked car over and ran diagnostics for 1.5 wks - called in field rep who looked some more. i drove around for an hour with the master mechanic - couldn't get the vehicle to replicate. same circumstances for both incidents. dealer nor i could replicate in dealer's presence. | |||
| 08/28/2010 | 32000 | ||
| Tl-the contact owns a 2007 toyota rav4. while driving approximately 50 mph with the vehicle in cruise control he pushed the cruise lever up to increase the speed and the rmps increased excessively. he stated the rmps increased excessively for a few seconds and then dropped back down. he stated he would not use the cruise control again. the vehicle has not been taken to an authorized dealer or local mechanic. the approximate failure and current mileage were 32,000. vwb | |||
| 04/17/2010 | 22000 | ||
| Tl- the contact owns a 2007 toyota rav 4. while traveling 25 mph the contact applied the brakes and noticed that the vehicle had suddenly accelerated without warning, in order to stop the acceleration the contact had to shift the vehicle into neutral and shut off the vehicle. the vehicle was taken to the dealership where the contact was informed that the failure could not be determined. there were no prior warnings. the current and failure mileages was 22000. bml | |||
| 04/23/2010 | 28500 | ||
| My 2007 6 cyl rav4 has under 30k miles on it. was fine and after sitting un-driven in my garage for 3 weeks, now the check engine light, vsc, and 4 wheel drive lights stay on. the transmission no longer shifts into overdrive (stays in 4th gear) at hightway speeds. random delayed acceleration when making slow speed turns (usually at intersections or passing in slow moving rush-hour traffic) resulting in sudden acceleration. no accident - yet. have appoinment to have the dealer look at it. | |||
| 01/15/2010 | 21500 | ||
| The accelerator stuck and raced while driving into newport nh in a line of traffic. i was fortunate that there was an empty parking lot to turn into or i would have hit the car in front of me. the car is a toyota rav 4 bought new in june of 2007 and this was the first time this happened, and it was before the news of the toyota problems surfacing.. since then it has repeated this 8 times through april of 2010, completely randomly. it has been to two nh dealerships (about 20 hours of inspections/ diagnoses) and they have not been able to replicate the problem. in fact toyota has told me that there is nothing further they can do and if the car is indeed dangerous or an accident waiting to happen that is my problem. at this point i am not sure they believe me but i can assure you that the defect is very real and the last time it occurred on april 5 there were two people in the car who saw it firsthand as it happened twice that day. additionally i don't know what to do with the car as i can't sell it with this kind of defect and my wife will no longer drive it. loaning the car to anyone else becomes a liability and driving with young children or elderly folks is out of the question. frankly i have been highly disappointed in toyota's response which has been slow or non responsive until recently when they informed me that everything is working properly and that arbitration is my only recourse. the car has 22000 and is still under warranty. | |||
| 03/15/2010 | 16000 | ||
| Tl* the contact owns a 2007 toyota rav4. while driving at 2 mph with the brake pedal depressed, the vehicle abnormally accelerated without warning. the vehicle was taken to the dealer where the contact was informed there was nothing wrong with the vehicle. the failure and current mileages were 16,000. | |||
| 04/21/2010 | 47000 | ||
| Tl* the contact owns a 2007 toyota rav4. the contact stated while driving at unknown speeds and depressing the accelerator pedal, the vehicle abnormally accelerated, resulting in a crash. one of the vehicle occupants was injured however, the police did not arrive to the scene. the vehicle was not taken to the dealer for an assessment of the failure. the failure and current mileages were 47,000. | |||
| 04/20/2008 | 22000 | ||
| Tl*the contact owns a 2007 toyota rav4. the contact stated that three people who regularly drove the vehicle experienced unintended acceleration while driving. after approaching a stop sign, the vehicle suddenly accelerated after she took her foot off of the accelerator pedal. the vehicle slowed down when the brake pedal was engaged. the failure occurred five times between the contact and the other three drivers. the vehicle was taken to an authorized dealer who could not duplicate the failure. the failure mileage was approximately 22,000. the current mileage was approximately 37,000. | |||
| 04/17/2010 | 23000 | ||
| Tl*-the contact owns a 2007 toyota rav 4. while traveling 25 mph the contact applied pressure to the brakes and the vehicle suddenly surged forward. the vehicle continued to accelerate until the gear was shifted into neutral and the engine turned off. the vehicle restarted and operated normally. the vehicle had not been diagnosed or serviced at the time of the complaint. the current and failure mileages were 23,000. | |||
| 04/15/2010 | 32504 | ||
| I turned on the ignition of my 2007 toyota rav 4 and began to drive into my garage and the vehicle suddenly accelerated and did not slow down upon application of the brake pedal. i pumped the brake fiercely several times to the floor board over the approximately 12-15 feet of garage depth and the rav4 stopped just as it pushed the wheelbarrel into the wall. . aside from damage to the wall of the garage, the vehicle's bumper was dented and slightly cracked. airbags did not deploy and there was no bodily trauma or personal injury | |||
| 03/15/2010 | 16400 | ||
| Tl*the contact owns a 2007 toyota rav4. while driving approximately 5 mph and attempting to slow down at a stop sign, the vehicle suddenly accelerated. the contact depressed the brake pedal with force to avoid a crash. the vehicle had not been inspected when the complaint was filed. the vin was unavailable. the current and failure mileages were approximately 16,400. | |||
| 03/15/2010 | 38000 | ||
| 2007 toyota rav4 v6, defective rear wheel speed control sensor causes erratic abs, skid control and braking. sensor failed at under 40,000 miles. almost $600 to fix and other three could fail too as a result of corrossion from water and salt. toyota has redesigned the part so that the new one will not be as susceptible to failure, but meanwhile there seems to be a safety issue with the failure of these speed control sensors that should be a recall covered by toyota rather than an expense born by the owners. it is a design flaw and a safety issue, especially in bad weather when the sudden loss of awd, abs, vsc can have serious consequences. having searched on the internet through various toyota forums, this seems to be an all to common problem. | |||
| 03/20/2010 | 26723 | ||
| Tl*the contact owns a 2007 toyota rav4. the contact stated that while sitting idle with the gear in the drive position, the vehicle accelerated while releasing his foot from the brake pedal. he depressed the brake pedal, shifted the vehicle into neutral gear and was able to stop the vehicle. the vehicle was taken to the dealer for diagnostic testing; however, the contact was advised that they did not have the proper equipment to adequately diagnose the failure. the contact was concerned that the electrical system malfunctioned. the approximate failure mileage was 26,723 and the current mileage was 27,750. | |||
| 09/01/2008 | 28000 | 1 | |
| I own a 2007 rav4. in fall 2008, my husband and i pulled up to a red light behind a pickup truck and stopped the vehicle. my husband had his foot on the brake but, just as he stopped, the car suddenly accelerated. even though he immediately put both feet on the brake, we ended up hitting the truck in front of us. the accident caused about $1,500 damage to the front end of our car. the truck in front sustained no visible damage, and the driver said don't worry about it and we did not file a police report. after the accident, the vehicle was thoroughly inspected by dowling toyota of litchfield ct. they did not find anything mechanically or electronically wrong with the car that would cause the unexpected and unstoppable acceleration. they did find some acorns under the hood, and given the lack of any other identifiable cause, they suggested that the sudden acceleration might have been due to the ingestion of a nut into the engine which held the accelerator open. at the time i reluctantly accepted this explanation because our accident was an isolated incident. however, in light of recent events concerning toyota vehicles, i can | |||
| 10/13/2009 | 22000 | 1 | |
| Uncontrolled and uncommanded auto acceleration of toyota 2007 rav4 with subsequent impact into retaining wall, damages in excess of $3000.00. *tr | |||
| 03/10/2010 | 500 | 1 | |
| I own a 2007 toyota rav4 sport. since it was new we have had this problem. toyota says it's normal and is the nature of the beast. upon accelerating from a stop or accelerating to pass another auto, the throttle does not respond until it suddenly will accelerate hard. leaving a stop it can be very frightening as we just don't know how hard it will accelerate when it does. passing is equally frightening, if not more so. when we pull out to pass and step on the accelerator the car does not respond according to pressure on the gas pedal. we've come very close to head-on a couple of times. i kind of gave up on the issue after being turned away by the toyota dealership where we bought the car until hearing about other toyotas having accelerator problems. our 2007 is a throttle by wire setup also. i have spoken to other rav4 owners who have experienced this problem. this can be pretty scary, especially for my wife. the incidents have been ongoing since the rig was new so i don't have a definitive date. i'll put in todays date for record. i would really appreciate a response to this problem. i know you're probably pretty tied up with toyota problems. *tr | |||
| 12/25/2009 | 5000 | 1 | |
| 2007 toyota rav4 when using cruise control on a slight incline the car will start shifting in and out of gears, bucking and jumping and i turn the cruise off immediately. it sounds like the engines going to blow. there are hundreds of people on blog sites complaining about this same problem with their ravs: http://www.toyotanation.com/forum/showthread.php?t=199996 and http://townhall-talk.edmunds.com/webx/.f142eee?displayrecent&mktcat=enabler&aid=10364102&pid=3193631&kw=n&synpartner=edmunds&mktid=cj260233. *tr | |||
| 02/19/2010 | 7132 | 1 | |
| In march of 2008 i had two occurrences of unintended acceleration with my 2007 six cylinder toyota rav4. the first was very frightening as i was stopped at a red light. the car suddenly accelerated and pulled me through the intersection while my foot was on the brake. if there had been a car in front of me or one coming through the intersection i would have crashed. shortly after that incident a milder less powerful acceleration event happened. i brought the car to the dealer on march 26 08 and they could not duplicate the problem or give a reason for it. the told me to bring it back if the problem recurred. it did not happen again until 2/19/2010. as in the first two incidents, the event happened while stopped at a red light with my foot off the gas pedal. in this case i quickly shut off the motor, or i would have hit the car in front of me. as in the other cases after i restarted the car the problem was over. our other car is a camry and i have never have never had this problem with that car or any other car. i brought the car back to the dealer and again no reason for the event was found and there was no remedy offered except possibly a gas pedal over ride if one becomes available. after the long gap in time between the first two events i thought maybe they were a fluke. now i worry that i may be in an accident or hit a pedestrian. i am no mechanic but i really think that it is some sort of electronic problem. the car was stopped and my foot was off the gas pedal each time the sudden acceleration happened. *tr | |||
| 02/03/2008 | 2530 | ||
| Tl* the contact owns a 2007 toyota rav4. he stated that while driving at 5 mph, the vehicle accelerated on its own. he was able to apply a lot pressure on the brakes to stop the vehicle. the contact had experienced this about 6 times. the vehicle had not been diagnosed and there had been no repairs done to the vehicle at the time of the complaint. the failure mileage was 2530 and current mileage was 17500. | |||
| 08/22/2007 | 7000 | 1 | |
| When driving there is a delayed throttle response which has led to a sudden acceleration when not expecting it. this happened on different occasions intermittently almost leading to an accident. i called my toyota dealer on august 22/07, sept 2007 and then called toyota on november 1, 2007. i was advised that this sudden delayed acceleration was normal for toyota as it was because the computer system sends a delayed message and i had to adjust my driving to accommodate it. it has not happened nearly as often as the first few months but does occasionally. it is sudden and frightening when it happens. *tr | |||
| 12/27/2009 | 43000 | 1 | |
| My fiance drives a 2007 toyota rav4. this vehicle is currently not within the scope of the toyota acceleration pedal recall. in december, i was driving her car (she was in the passenger seat), from massachusetts back to our home in connecticut. as i merged onto rt 128 in ma, i had to accelerate quickly to get onto the highway. after safely merging onto the highway, i let off the gas pedal as i always do, however noticed the pedal did not release and was stuck down to the floor. my first reaction was to pump the brake, however, that only slowed us down temporarily. i then tried kicking at the gas pedal to see if i could get it to release, however, that also did not work. i then tried pulling the gas pedal up with my hand and it would not budge. finally, after continuing to pump the brake to slow down, the gas pedal released on its own. i would estimate that it was stuck for 20 seconds. unfortunately, i did not report the incident right away, however, i called toyota the day i found out of their recall. this past weekend, i brought the vehicle in for a courtesy inspection, however, toyota service team said there were no issues. i have called the toyota hotline multiple times and was only able to get through to someone once. i reported the incident and the toyota rep on the phone said they would report the incident up the chain... have not heard back from them. i contacted the better business bureau, however, have not made any progress there. my fiance drives the car daily, but we can't trust that this will never happen again. our only option is to trade-in the vehicle, and we may do so soon, however, this car should not be resold in the market. i am very doubtful that toyota has solutioned the 'real' issue. *tr | |||
| 12/04/2008 | 25000 | 1 | |
| My husband was working out of town on business in ft. worth, tx. we live in cincinnati, oh. on dec 4,2008, my husband in his 2007 toyota rav 4, accelerated at a high rate of speed for about 1/4 mile into his hotel building. this was reported by two eye witnesses (per police report). my husband has no memory of the event. he spent 7 days in the icu and was discharged after 10 days from the hospital. he had one additional surgery and several follow up consultations with several doctors since to determine what caused the accident. nothing was ever determined. since the toyota recall was announced, it may offer an answer as to what happened. his car was destroyed in the accident, but we still have all the information. *tr | |||
| 01/14/2010 | 20000 | 1 | |
| Acceleration incident. *tr | |||
| 02/28/2010 | 40900 | 1 | |
| Was stopped in driveway of my home waiting for garage door to open (remote controlled.) then i slowly proceeded towards open garage. the car engine suddenly roared and surged forward on its own. i put all my weight unto the brake which seemed to have little effect then shifted into neutral. only then did the car seem to normalize. i shut it off and haven't tried to drive it since. *tr | |||
| 05/24/2009 | 53000 | 1 | |
| About 8 or 9 months ago, i was doing maybe 45 miles per hour when all of a sudden the rpms went wild, the engine howled, and my 2007 toyota rav4 limited sped off as if someone had dumped a boulder on the accelerator pedal. my heart was in my throat as i tried to stop the car. pressing the brake hard didn't do it. i then stuck my foot underneath the accelerator pedal and pushed up with the toe of my shoe a few times. that worked and subsequently i could depress the brake and the car responded normally. i assumed at the time that maybe the driver's-side floor mat had somehow crept up and impeded the free operation of the pedal, a theory that toyota headquarters also seemed to find plausible (though not for the rav4, apparently). so i threw out the mat and didn't replace it with anything. we have dirty carpeting now, but we are alive. of course, in recent weeks, the world has learned that millions of toyotas are potentially afflicted with a sticky accelerator pedal. two weeks ago, we drove our car to the dealer, downeast toyota in brewer, maine, when it was time for its 60,000-mile service anyway, and we insisted that the accelerator be replaced. we discovered later that they hadn't done so, even though we advised them clearly that we?d had a potentially life-threatening incident involving the accelerator. the reason they will not replace the accelerator, they told my wife, is because toyota believes that the 2007 rav4 has no accelerator problems. in other words, our car is not part of the recall, so we're out of luck no matter what i've personally experienced. *tr | |||
| 11/30/2009 | 38000 | 1 | |
| Unintended rapid acceleration. *tr | |||
| 01/22/2010 | 30815 | 1 | |
| After running errands, my wife and i were returning home friday afternoon january 22, 2010 in my 2007 toyota rav4 (v6 engine - 30,815 miles on the odometer) when we experienced sudden acceleration while driving in our subdivision. i was traveling at a speed of 20-22 miles per hour when i applied the brake with no response and the vehicle gathered speed (estimated 35 mph) in spite of my efforts to brake hard. as the residential street was to end at a t within about 100 yards and there was a car ahead of me, i had to use any means possible to stop my runaway vehicle or a collision was sure to follow. only after shifting, while continuing to brake, through park, reverse, to neutral to the unbelievable roaring sound of the racing engine did the vehicle finally stop and a collision was avoided by a few car lengths. i had never experienced this before, and was especially surprised in that i had just had my 30,000 mile maintenance performed at my toyota dealership on december 18, 2009. badly shaken, my wife and i drove the three blocks to our house and i immediately called my toyota dealership for help. i was told that, as my vehicle was not on the recall list, there was nothing he could do for me and he told me to call the toyota customer care experience center. so i hung up the phone and then called toyota as instructed. when finally getting through, i related my experience and was told that toyota takes this very seriously and that my information would be passed along immediately. i was assigned a case number and was told that i would hear back from a case worker on monday, january 25. i did get a call back on monday, but not from a case worker, but from the same individual i had talked to on friday. i was told that my issue was no longer a priority since my vehicle was not on the recall list and i should call my dealership and get my car inspected at my expense. i instead left my car parked in my driveway, afraid to chance an accident. *tr | |||
| 05/15/2009 | 25000 | 1 | |
| I was turning into a driveway with my foot on the brake when my 2007 rav4 suddenly began to accelerate. the rpm's were over 6000. i took my vehicle into the dealer that day and they performed a diagnostic check but told me they found nothing wrong. i asked what i could do or who i could speak to and they said there nothing unless the vehicle was recalled. this incident happened in may 2009 and when i had the vehicle in just recently for normal maintenance i again was told there was nothing i could do since it is not a part of the recall. why isn't it? must someone in my family die before someone will make it a part of the recall list? i am taking my vehicle in for a safety check next week. *tr | |||
| 09/10/2009 | 16000 | 1 | |
| This is a possible expansion of the present toyota sudden acceleration investigation. it involves one momentary incident of uncommanded acceleration on a 2007 toyota rav4 vehicle in sept. 2009. it has not recurred nor was it reported to toyota nor the nhtsa. while traveling on an open highway, with the vehicle under cruise control, i attempted to resume my normal cruising speed after an apparently successful brake shutdown of the system. on applying the resume speed command, the engine went to an apparent full throttle position with the transmission downshifting into passing gear. this continued for a short time, estimated to be less than 2 seconds, followed by a sharp deceleration and a second full acceleration (again of a momentary length of time). after the second incident, the vehicle resumed normal operation with continued cruise control. at no time did i apply manual brakes or shift out of drive. the incident has never repeated. the report is strictly to inform you that the apparent problem under investigation should not be limited to 2009 model year toyota's but should go back further into their fleet with electronic throttle control. *tr | |||
| 01/12/2008 | 80000 | ||
| Tl*the contact owns a 2007 toyota rav4. while the contact was driving 30 mph he attempted to accelerate and noticed that the vehicle began to accelerate uncontrollably, in order to stop the vehicle the contact had to put the vehicle into neutral. the vehicle was taken to the dealership where the failure could not be reproduced. there were no prior warnings. the current and failure mileages were 80,000. | |||
| 02/15/2007 | 2105 | 1 | |
| Hit garage with 2007 toyota rav 4 while moving it in driveway at low speed. incident happened after a large snow storm and vehicle was being moved to clear area after snow was removed. it seemed like the gas pedal stuck or the brakes failed. no injuries just a dent in the front bumper. the failure has not occurred again. the vehicle was brought to toyota dealer (lia toyota in schenectady ny) and concern about possible brake failure was expressed. the dealer checked the brakes and did a diagnostic computer check. they told me that the diagnostic indicated everything was fine and gave me a $700 estimate to repair the front bumper damage. i drove the vehicle home and had the dent repaired at a local body shop. *tr | |||
| 10/04/2008 | 15948 | ||
| Tl*the contact owns a 2007 toyota rav4. she stated that while driving up a hill at 35 mph, the vehicle starting jerking and attempted to accelerate without intent. she then tapped her foot on the brake pedal and the vehicle started to decrease in speed. the vehicle was taken to the dealer for a diagnostic test and the dealer could not duplicate the failure. no repairs were made to the vehicle. the failure has occurred three times. the failure mileage was 15948 and the current mileage was 37000. | |||
| 06/15/2006 | 1288 | 1 | |
| I bought a new 2007 rav 4 in 07 and have had a problem with the cruise control revving up and down several times in a row while going uphill. i took it to 2 different toyota dealerships and they said nothing was wrong. then i called toyota directly and they said they would make a note of it. first instance almost caused me to hit someone in front of me but i hit the brakes turning off the cruise. second instance caused a cop to pull me over because he thought i was challenging the car beside me to race when he heard my engine and seen my suv lunge forward. a detailed description> cruise engaged at 65 mph and rpm at 2500 performs fine until headed uphill then it will increase rpm to 4000 for about 2 seconds then back down to 2500 then back up then back down and so on till it gets over the hill. when i called toyota they said they don't recommend to have the cruise engaged while going uphill. that's funny i have a honda and it works fine going uphill. my mother has an 07 camry and her cruise works fine. *tr | |||
| 02/12/2010 | 30000 | ||
| Tl* the contact owns a 2007 toyota rav4. while driving at 35mph she attempted to slow down and when she applied the brake the vehicle didn't stop and she collided into the vehicle in front of her twice. the driver frontal air bag deployed. she received injuries to her face, and knee. she contacted the insurance company they have not investigated the failure yet. newport news police report number 1049316. the current and the failure mileage were 30,000. | |||
| 10/10/2007 | 100 | 1 | |
| Complaint:second complaint i purchased my toyota rav 4 2007 in october of 2007. a few months after i had the car i started noticing that the car, for no reason would hesitate, leaving me at times in the middle of crossing an intersection with no power. after others began making comments that there was something wrong i brought it into leith toyota. the first time was april 24th 2008. i explained to the service advisor i was having intermittent problems with the car. i told him i would start accross an intersection(4 lanes) and all of a sudden the car hesitated, there was no power.i would press the gas peddle to the floor and approximately 10-15 seconds later the car would lunge forward. i told them it concerned and scared me. i was told that they could not find any problems. april 28th 2008 i returned again to the dealership advising them there was a problem, i was afraid to drive the car and wanted it fixed. i again was told there was not any problem with the car. this time i refused to leave until the problem was fixed. they finally brought the car back in and told me the models have a problem with the ecm system. i was told they reflashed the ecm system with an update sent by corporate and things should be fine. yesterday i returned to the dealership. i told them the car was ok for a number of months but again this week i was almost in an accident because the car has started to hesitate again,and i am left in the intersection without power and on-coming traffic. they took the car out and of course the problem is intermittent so they were unable to find anything abnormal. they told me they would check to see if there were any additional computer updates for the problem. the car also looses power on highway at 60mph,shuts down after a while they advised me there were no additional updates. i told them the problem is putting me in danger of having an accident. they told me toyota does not feel this is a problem. *tr | |||
| 01/18/2010 | 39500 | 1 | |
| Sudden acceleration of a 2007 toyota rav-4; has happened three times, this is the latest incident; has happened after going over a very small bump in the road at less than 10 miles per hour. *tr | |||
| 12/17/2008 | 5892 | 1 | |
| I have a2007 rav4 purchased new 11/06/07. the car accelerated as i was backing out of my driveway, causing me to hit two signs across the street, before finally stopping, when it hit the corner of my house. i made a complete loop. this all took place in approximately 2 to 3 seconds. i truly can not say whether the accelerator stuck, it just happened so fast. the damage was $3900. i thought it was just a freak thing, however when i see all have troubles with toyota, i think it should be reported. *tr | |||
| 06/04/2008 | 19000 | ||
| Sudden acceleration while parking my 2007 rav 4 caused me to go off a four foot retaining wall and the vehile was totaled | |||
| 01/30/2009 | 9563 | 1 | 08/01/2007 |
| Tl*the contact owns a 2007 toyota rav4. while attempting to park the vehicle, it suddenly accelerated over a curb and crashed into a wire fence. the vehicle was inspected by her local dealer and was advised that there were no related recalls. the manufacturer would not offer any assistance. the failure and current mileages were under 9,563. updated 04/09/10.*jb | |||
| 06/15/2009 | 15000 | ||
| Tl* the contact owns a 2007 toyota rav 4 . the contact stated that while driving at 55 mph when braking with his foot on the brake petal the engine did not slow down ,it kept going the same speed. the contact was able to slow the vehicle down and it stopped. this has occurred 2 times where the vehicle accelerates on its own. the vehicle was taken to the dealer where they told him that there was nothing wrong with the vehicle. this issue has occurred when using the cruise control . there have been no repairs done to the vehicle. the failure mileage was 15000 and current mileage was 48000. | |||
| 12/04/2009 | 47000 | 2 | |
| First issue-while backing up slowly, attempted to stop before hitting telephone pole, instead of stopping rav-4 lurched backward hitting pole causing $4,000 worth of damage. cost us $500 deductible, plus over $1000 next several years for losing no-claim credit. second issue; cruise control while climbing a hill will, the vehicle will accelerate wildly, then cut out, then lurch back and forth until you hit the brake to shut it off. no injuries from this yet, but dangerous if other vehicles present. *tr updated 02/17/10 | |||
| 09/07/2009 | 30000 | ||
| Tl*the contact owns a 2007 rav 4. while driving 30 mph and attempting to slow the vehicle down the gas pedal remained stuck causing the vehicle to accelerate. the contact had to pump the brakes which released the gas pedal. occasionally, the contact had to shift the vehicle into neutral and pump the brakes to slow down. the contact has called the manufacturer but they could not offer any assistance. the contact is concerned about the safety risk while driving the vehicle. the vin was not available. the failure mileage was 30,000. | |||
| 01/05/2010 | 50000 | 1 | |
| While using the cruise control it has a tendency to accelerate rapidly and sometimes past the set speed when using resume. hitting the brakes or turning off cruise control has always stopped it. this has happened many times over the last three years. usually the car is going over 60 mph when this happens. recently the car has accelerated once when not using the cruise control. when hitting the brakes the acceleration stopped. this has happened only once. i have never taken it in because it will be hard to trace and the warranty is out. without changing out all of the components one could never be sure the problem was corrected. i noted that you have now gone down to 2009 rav's. i believe that there could be a problem with earlier years too. *tr | |||
| 04/08/2008 | 5000 | ||
| Tl* the contact owns a 2007 toyota rav 4. while entering a parking space the vehicle accelerated without intention. he was able to turn off the engine to avoid a crash. the vehicle was taken to a dealer for inspection. since the technician could not duplicate the failure, he could not provide a remedy. the failure mileage was 5,000. the current mileage was 25,800. the vehicle identification number was unavailable. | |||
| 02/01/2007 | 1000 | ||
| Tl*the contact owns a 2007 toyota rav4. while driving out of the driveway the floor mat started to slip under the brake and accelerator pedal. the contact has removed the floor mats. the contact is aware of the safety risk since the vehicle could accelerate and cause a crash. the current mileage was 20,000 and the failure mileage was 1,000. | |||
| 08/12/2009 | 21500 | 1 | |
| My 2007 toyota rav4 4cyl 4 x 4 hesitates for several seconds when i depress the gas pedal. this has been going on since i bought the vehicle new in 2007, but has recently begun to get worse. today as i attempted to pull into traffic with my wife and two small children in the vehicle, it hesitated and nearly got us into an accident. *tr | |||
| 06/14/2009 | 35000 | 1 | |
| The throttle in my 2007 rav4 v6 limited has stuck open three times in the last few months. it happens after i floor the accelerator. the first time occurred in my garage as i was trying to start the engine. i had to turn it off. the second time was a week later as i was passing a truck going up a hill on a 3 lane highway. i put on the brakes and tried to get the transmission into neutral as i tried to get to cross two lanes of traffic to get to the shoulder. i was successful without getting into an accident, but it was scary. i took the car to a dealer and they said that the throttle body had a leak, so they replaced the seal. i did not experience the problem again for a couple of months until it happened again two days ago. i was accelerating to merge with traffic on a freeway. i applied the brakes and the throttle stopped sticking and quickly returned to normal operation. *tr | |||
| 03/28/2008 | 6000 | 1 | |
| The memory drive feature on this vehicle is a hazard and skews gas mileage. i own a 2007 toyota rav4. i shopped and compared vehicles, prices and consumer guides for more than 2 years. i was not informed of the driving memory feature in the computer on the vehicle when considering buying. vehicle has lag time between the ability to acceleration or take evasive capability to avoid accident or get out of the way to avoid being hit. the memory feature, electronics/computer system develops a memory as to a person's driving habit. it then becomes confused because every time i drive conditions change, minute to minute, day to day, causing the system to become confused when i ask the car to respond to an exception in driving conditions. my gas mileage epa is listed as 19 to 28 mpg, and i am yet to get 18 mpg once in city driving. i can't even get close to an average of 19 i get 17.5. one highway trip i got 24.9 mpg, and i am an average driver, not a lead foot. i took it to a toyota dealer here in tucson and they erased the memory in the drive computer. it drove well for 2 days then has returned back to the previous erased memory. my gas mileage is worse. i talked with another owner and he told me to take it out of overdrive for in-town driving. if i do that the engine will rpms will not drop if over 40 mph thereby ,skewing gas mileage and will damage the engine. so, here i am, paid $26,000 for a car and am so unhappy with the rip off. i would be happier if it was available in a stick shift so i could take the control, but americans are lazy, so toyota doesn't offer this model in a stick shift.(my preference) the fact that toyota is not fourth coming with this feature is grounds for fraud. but the new american way is lie by omission. i did call the toyota complaint line, national number and they took a report and will get back with me. i do not think i should have to spend my time off going to the dealer only to be told the same story. *tr | |||
| 01/27/2008 | 500 | 30 | 05/17/2007 |
| My 2007 toyota rav4 experiences sudden and random instances of uncontrollable acceleration when attempting to stop. under full brake pressure the engine revs to 4000 rpm and continues to move. when i shift to neutral to stop the vehicle, the engine revs to 6500 rpm. sometimes it will return to normal idle after a few seconds and sometimes it is necessary to turn off the ignition. it usually restarts normally but occasionally repeats the 6500 rpm. i have taken it to the dealer twice who finds no computer record of a malfunction and reports that everything meets factory specifications. i have requested technical assistance from toyota motor sales but they only refer me back to the dealer. *tr | |||
| 11/01/2006 | 1 | 10/31/2006 | |
| The loud whining sound appear when going from 30 to 45 mph. loudest at 40mph. while press gas pedal, the sound appear clearly, when release the gas pedal, the sound seems to disappear, press the gas pedal again, the sound come back. it really gives me headache. *tr | |||
| 08/27/2007 | 55 | 15 | 11/15/2006 |
| Hesitation when trying to press gas pedal usually from a stop. this could cause an accident when i believe i have enough time to get out on main highway from side street and the suv won't go. took to dealer, who said normal. cruise does not work properly on inclines. it will jerk back and forth until cruise turned off. mechanic rode with me and said this shd not be happening, but toyota has no fix for it at present; they do not know when. called toyota call center. they said this vehicle not meant to use cruise on inclines(so why put it on the vehicle-put on on level road, take off when see hill approaching-what a joke). never had a vehicle in my life where the cruise was not meant to be used at all points of driving. told by dealership to wait. this vehicle is new and i do not want to wait. | |||
| 04/02/2007 | 1500 | 1 | 01/30/2007 |
| Tl*- the contact stated that when the 2007 toyota rav 4 was test driven on january 3, 2007 the acceleration and control on the vehicle was not stable. at times the vehicle accelerated abruptly even if the accelerator was slightly depressed. three weeks after the vehicle was purchased he noticed that when depressing the accelerator pedal the vehicle would accelerate, but it would not reach the desired speed. then after a few seconds the vehicle would accelerate again. the contact stated that when turning corners with the accelerator was depressed the vehicle would speed up. it remained steady for a few seconds at a constant speed then it proceeded to accelerate abruptly. the contact stated that when driving on the highway if another vehicle slowed down in front of the contacts vehicle, trying to speed up again was also a problem. the vehicle accelerated and stayed steady at any given speed, but then after a few seconds it would accelerate to a higher speed without warning. the contact took the vehicle to the dealership, and was told these vehicles did not have a cable going from the gas pedal to the mechanism that give gas to the vehicle. this system was electric in the 2007 models. the failure mileage was 1,500, and the current mileage was 3,500. *ak update 5/3/07*tr | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 10/15/2007 | 6000 | 90 | 03/20/2007 |
| All 2007 rav4 v6 engines like mine purchased new have a whistling/whining noise at idle, especially when cold out due to more air intake needed, from the brakes vacuum booster lines very noticeable when at idle at initial cold startup when applying brakes off and on. i have even heard this same loud whistling noise coming from in front of the instrument panel when accelerating from a stop sign in very cold (below 32 degrees) weather which is all due to the vacuum lines/check valve in the brakes vacuum system. dealer is aware of the problem and have no resolution except to file a complaint with toyota rep. to address this issue. all new 07 rav4 v6 owners need to complain to their dealers about this issue for they will not repair this annoying loud whistling noise in the brakes vacuum booster lines without 100's of complaints. also, i have read several complaints about the cruise control flooring the engine up even a slight hill and shifting in and out of gears repeatedly like it does not know what gear the engine should be in. even with my 268 hp v6, it will do this and is not only annoying, but is a distraction and possible safety issue in slippery winter driving since the cruise control floors the engine up a hill and can cause swerving on icy roads. speak up consumers, and let toyota know they have issues which i am 100% correct on! *tr | |||
| 11/21/2007 | 1 | 06/29/2007 | |
| Racing rpm's when using cruise control; raced way up to 5-6 and then back down. *tr | |||
| 11/25/2006 | 35 | 1 | 11/19/2006 |
| There is a problem with the cruise control on this vehicle. it shifts erratically, and bucks, and shifts in to the wrong gears, causing the engine to operate at very high rpms. *tr | |||
| 08/09/2007 | 37 | 100 | 08/09/2007 |
| When using the vehicle's cruise control it will down shift back and forth from 2nd and 3rd gear numerous times before finally achieving the original speed and returning to 4th gear. this occurs predominately on hills where the vehicle speed will drop forcing the down shift. this down shifting to 2nd gear at speeds as high as 55 mph is hard on the engine. in addition, the ability to concentrate on other traffic and road conditions is impaired. the whole advantage of cruise control is negated causing a more hazardous condition. *tr | |||
| 05/25/2007 | 8100 | 50 | 01/02/2007 |
| When using the cruise control (with the automatic transmission) the vehicle will shift rapidly between 2nd and 3rd gears when climbing small inclines and even sometimes on flat ground. this action starts when the transmission downshifts to maintain current speed. this was first noted when the vehicle had just over 8,000 miles. it now has over 17,000 and the problem still exists. it has been in to the dealership twice for repairs. the first time i was told there was no problem. the second time i was told it was a computer problem and could not be repaired at this time. i was advised by the servicing dealer that in order to make a repair toyota would have to create a computer program for the technicians to install. after talking with toyota i have been told this is not a problem but a characteristic of the vehicle and no efforts were being made for any type of repair. this condition makes for an unstable and dangerous driving condition when the cruise is utilized because you do not know how the vehicle will react during the drive. currently i am aware of 12 case numbers that have been created with the toyota customer support center addressing this situation. some of these cases even involve 2006 models. *tr | |||
| 07/14/2007 | 1 | 04/02/2007 | |
| 2007 toyota rav 4 cruise control changes gears violently when going up a minimum hill and continues to change gears when on the straight away. feels like it is changing between three gears. i have read multiple complaints in forums about this problem. dealer denies problem and will not fix. car only has 5k miles on it. *tr | |||