Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | ||||||||||||||||
| 12V491000 | Toyota Motor North America, Inc. | from 09/01/2006 to 12/19/2008 | V (Vehicle) | 2519424 | 11/05/2012 | ODI | TOYOTA MOTOR CORPORATION | 10/10/2012 | 10/10/2012 | |||||||
| Defect Summary | Toyota is recalling certain model year 2007-2009 camry, camry hybrid, rav4, corolla, corolla matrix, tundra, sequoia, highlander, highlander hybrid, yaris, scion xb, scion xd and pontiac vibe vehicles. the power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat. | |||||||||||||||
| Consequence Summary | If the switch overheats, it may melt, possibly resulting in a fire. | |||||||||||||||
| Corrective Summary | Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their toyota dealer or the toyota customer experience center at 1-800-331-4331. general motors will contact the pontiac vibe owners affected by this recall and gm dealers will inspect and repair switches as necessary. those owners may contact pontiac customer care at 1-800-762-2737. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/12/2012 | 2 | ||
| 2007 toyota rav 4. consumer writes in regards to problems with recall notices for rear suspension and power window switch. *smd the consumer stated did not believe the recall was performed, as he is still experiencing problems with the power window switch. also, the water pump was replaced. | |||
| 05/01/2012 | 125000 | 1 | |
| The driver side visor falls down and will not stay up. it keeps falling down obstructing my view. *tr | |||
| 07/30/2012 | 65000 | 1 | |
| Drivers side window visor loose and does not stay in position. falls down into drivers view obstructing vision and distracting driver. *tr | |||
| 03/01/2011 | 35000 | ||
| Just like many other owners of 2007 rav4 i began experiencing a distinctive klunking noise around 35 000 miles. took it to the dealer and they said it was normal noise when you turn the wheel all the way to the side..... my problem was that it was making craking noise all the time, when turning or especially parking the car.... also a problem with my driver visor flap not staying in upward position it was hanging down halfway and faces forward. i had to pay 75 dollars to replace it, warranty would not cover it. since so many 2007 toyota rav4 owner are having the same problems it should be elevated to a recall status!!! | |||
| 06/21/2011 | 90000 | ||
| Tl- the contact owns a 2007 toyota rav4. while parked the contact noticed water intrusion through the fresh air intake under the front passenger side, causing the carpet to become moist and grow mold. the vehicle was taken to the dealer for diagnostics where the technician advised that the gasket would have to be replaced and a plastic sealant would have to be installed around the windshield. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 90,000. kmj | |||
| 06/21/2011 | 90000 | ||
| Tl- the contact owns a 2007 toyota rav4. while parked the contact noticed water intrusion through the fresh air intake underneath the front passengers side causing the carpet to become moist and the growth of mold. the vehicle was taken to the dealer for diagnostics. the technician stated the gasketing would have to be replaced and a plastic sealant would have to be installed around the windshield. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 90,000. ds | |||
| 05/01/2011 | 73100 | ||
| Drivers side sun visor on 2007 rav4 will not stay in the up position. it stays in a semi-down position where it blocks forward vision and also represents a hazard to the head and eyes when getting into/out of the vehicle. | |||
| 06/26/2009 | 40634 | 1 | |
| An intense squeak initiated the visit to the auto dealer. we were informed that the windshield was rubbing on the vehicle frame and to fix the problem they would have to replace the entire windshield. the windshield was replaced which solved the problem for now. *tr | |||
| 11/22/2008 | 14500 | 1 | |
| I was driving on a rural interstate (i-16) in georgia when i heard a loud explosion. i initially thought i had a blown tire. i pulled over to find my moon roof had a hole located in the middle of the glass. the rest of the glass was shattered in tiny pieces, but still holding together. i was the only one on the highway and was nowhere near an overpass. when i reached atlanta, i went to marietta toyota for assistance. the inspector said that the hole was caused by a rock bouncing up off of the highway. i was traveling at a rate of 65 mph. i have a wind deflector at the front of the moonroof. the glass around the hole was pushed up as if pressure had caused the explosion. the scenerio he described would be impossible. the cover was closed on the interior, so thankfully, no one was hurt. toyota has refused to repair the moon roof. the cost is $585.00 plus labor. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 11/12/2012 | 2 | ||
| 2007 toyota rav 4. consumer writes in regards to problems with recall notices for rear suspension and power window switch. *smd the consumer stated did not believe the recall was performed, as he is still experiencing problems with the power window switch. also, the water pump was replaced. | |||
| 09/16/2012 | 42000 | ||
| Tl* the contact owns a 2007 toyota rav4. the contact stated that the passenger side window exhibited an abnormal noise for and the power switch ailed intermittently. the contact stated that there was a burning smell throughout the vehicle whenever contact used the power switch for the windows. the vehicle was taken to dealer who inspected vehicle and determined that the motor for the power switch passenger window needed to be replaced. the motor was not replaced. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 42,000. | |||
| 07/30/2012 | 64000 | 1 | |
| My 2007 rav4 driver side rear window wont go up and down. the driver side control switch for the rear driver side window does not move. the switch for the rear driver side window on the back door does not work all the time. when it does work just one tap and the rear window (driver side) goes down all the way by its self. the other three switches for the windows and the other three windows seem to work and respond how they should. only problem is with the rear window and the switch on both the driver door and the rear window door (driver side). also while driving to work driving aprox 10 mph my rear passenger side wheel bent in toward the wheel well. the tie rod was broke and the tie rod was very rusted . the dealer said it was a freak occurrence and fixed it while under warranty. problem is that the other side of the rear suspension (driver side) is also rusted but they did not fix it at the same time. this happened june 14th at about 6:10 am i was not told of the recall of this tie rod issue at the time of it getting fixed . they played it off as it were a freak occurrence.. toyota/scion dealer of berlin city toyota. *tr | |||
| 08/21/2012 | 111731 | 1 | |
| I was driving when suddenly i saw smoke coming out of the power window switch on the driver's-side door. when i stop to check i saw fire inside the door. i immediate ask for assistance. when he uncover the switch it has a nickel side hole. there is no major damage to my vehicle other than the switch not working or my windows. i really think i was lucky that i was near my brothers home when this happen. if i was somewhere (like the freeway) i really taught my whole car would of caught on fire and lucky my child was not in the vehicle with me. *tr | |||
| 07/30/2012 | 64000 | 1 | |
| My 2007 rav4 driver side rear window wont go up and down. the driver side control switch for the rear driver side window does not move. the switch for the rear driver side window on the back door does not work all the time. when it does work just one tap and the rear window (driver side) goes down all the way by its self. the other three switches for the windows and the other three windows seem to work and respond how they should. only problem is with the rear window and the switch on both the driver door and the rear window door (driver side). also while driving to work driving aprox 10 mph my rear passenger side wheel bent in toward the wheel well. the tie rod was broke and the tie rod was very rusted . the dealer said it was a freak occurrence and fixed it while under warranty. problem is that the other side of the rear suspension (driver side) is also rusted but they did not fix it at the same time. this happened june 14th at about 6:10 am i was not told of the recall of this tie rod issue at the time of it getting fixed . they played it off as it were a freak occurrence.. toyota/scion dealer of berlin city toyota. *tr | |||
| 08/21/2012 | 111731 | 1 | |
| I was driving when suddenly i saw smoke coming out of the power window switch on the driver's-side door. when i stop to check i saw fire inside the door. i immediate ask for assistance. when he uncover the switch it has a nickel side hole. there is no major damage to my vehicle other than the switch not working or my windows. i really think i was lucky that i was near my brothers home when this happen. if i was somewhere (like the freeway) i really taught my whole car would of caught on fire and lucky my child was not in the vehicle with me. *tr | |||
| 07/30/2012 | 64000 | 1 | |
| My 2007 rav4 driver side rear window wont go up and down. the driver side control switch for the rear driver side window does not move. the switch for the rear driver side window on the back door does not work all the time. when it does work just one tap and the rear window (driver side) goes down all the way by its self. the other three switches for the windows and the other three windows seem to work and respond how they should. only problem is with the rear window and the switch on both the driver door and the rear window door (driver side). also while driving to work driving aprox 10 mph my rear passenger side wheel bent in toward the wheel well. the tie rod was broke and the tie rod was very rusted . the dealer said it was a freak occurrence and fixed it while under warranty. problem is that the other side of the rear suspension (driver side) is also rusted but they did not fix it at the same time. this happened june 14th at about 6:10 am i was not told of the recall of this tie rod issue at the time of it getting fixed . they played it off as it were a freak occurrence.. toyota/scion dealer of berlin city toyota. *tr | |||
| 11/20/2010 | 1 | ||
| The driver door's window/lock control panel spontaneously caught fire while i was operating the vehicle. i was not using the controls at the time. i could hear the sound of burning and feel heat behind the panel, however no actual flames came outside of the panel. copious amounts of smoke began to billow from the openings in the control panel. i stopped the car and turned off the ignition. after several seconds the sound of burning ceased. the smoke continued to billow from the openings in the control panel for a couple of minutes. i called the toyota dealer where i purchased the car and was told by the service department to come in. i restarted the car and drove about one mile to the dealership. while i was driving small amounts of smoke continued to come out through the openings in the control panel. at the dealership they placed some kind of lock on the driver's side control for the front passenger window. i have since seen the actual control mechanism. a portion of the electrical component is charred, and where this char is there is a hole burned through the plastic enclosure. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 11/24/2009 | 43000 | ||
| Tl*the contact owns a 2007 toyota rav4. while attempting to open the sunroof, the contact noticed that the sunroof would not slide backwards and would only move in the upper tilt position. the contact also noticed a burning smell when attempting to use the sunroof. the vehicle was taken to an authorized dealership where the contact was informed that the case housing needed to be replaced. the vehicle had not been repaired at the time of the complaint. the failure mileage was approximately 43,000. the current mileage was approximately 52,000. | |||
| VISIBILITY/WIPER | |||
| 06/01/2012 | 62000 | 1 | |
| In my vehicle, the drivers side sun visor has loosened so that it will not stay up out of the way next to the roof of the car. it drifts down into my line of sight and hinders my vision. when i pull it down to use, it also will not stay up against the windshield. so it's nearly always in my way. and it can't be adjusted by me. it has to be repaired at the dealership. for a large cost. *tr | |||
| 06/01/2012 | 62000 | ||
| In my vehicle, the drivers side sun visor has loosened so that it will not stay up out of the way next to the roof of the car. it drifts down into my line of sight and hinders my vision. when i pull it down to use, it also will not stay up against the windshield. so it's nearly always in my way. and it can't be adjusted by me. it has to be repaired at the dealership. for a large cost. | |||
| 12/24/2012 | 65000 | 1 | |
| The visor on the driver side continually drops into the vision of the driver. *tr | |||
| 12/24/2012 | 65000 | ||
| The visor on the driver side continually drops into the vision of the driver | |||
| 01/05/2012 | 55000 | 1 | |
| My wife and i have a 2007 toyota rav 4. the drivers side sun visor keeps falling down on its own while we are driving. it will no longer stay up at all. this is extremely dangerous while driving as it blocks visibility to the road, and also provides a possible head injury for getting in and out of the vehicle. not only will toyota not recognize this very common (recall worthy) problem, but our bumper to bumper warranty that we paid almost $2000 extra dollars for doesn't seem to cover this either. toyota quoted us just under $200 to fix the visor. the warranty issue is one problem but more importantly toyota should take responsibility for manufacturing a part that creates a safety hazard. is it going to take car accidents and the loss of lives for this to be recognized? *tr | |||
| 01/05/2012 | 55000 | ||
| My wife and i have a 2007 toyota rav 4. the drivers side sun visor keeps falling down on its own while we are driving. it will no longer stay up at all. this is extremely dangerout while driving as it blocks visibility to the road, and also provides a possible head injury for getting in and out of the vehicle. not only will toyota not recognize this very common (recall worthy) problem, but our bumper to bumper warranty that we paid almost $2000 extra dollars for doesn't seem to cover this either. toyota quoted us just under $200 to fix the visor. the warranty issue is one problem but more importantly toyota should take responsibility for manufacturing a part that creates a safety hazard. is it going to take car accidents and the loss of lives for this to be recognized? | |||
| 04/02/2012 | 50000 | ||
| The driver's side sunshade no longer functions properly in my 2007 toyota rav-4. the shade does not stay up flat against the roof of the car, nor will it remain in place when pushed forward against the windshield, instead, it just hangs somewhere in between, getting in the driver's face and posing a serious visibility problem. it won't even stay in place to block the sun properly - the purpose it was designed for. also, whenever getting into or out of the vehicle, the driver needs to be careful to avoid having the sunshade hit him in the face or head. i am especially worried about having the knife edge of the shade hanging at eye level in the event of an accident. it will almost certainly cause injury to the driver. these sunshades were very poorly designed. after doing some research on the internet, i am finding that this is a relatively common problem in several toyota vehicles from the early to mid 2000's. in all of the cars i have ever owned (a few of which unfortunately turned out to truly awful and unreliable cars), and in all of the other cars i have ever driven, i have never seen another vehicle with this dangerous and annoying problem. | |||