Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 11V245000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 11/01/2006 to 01/31/2008 | V (Vehicle) | 307848 | 01/09/2012 | MFR | TOYOTA MOTOR CORPORATION | 04/21/2011 | 04/21/2011 | |||||||
| Defect Summary | Toyota is recalling certain model year 2008 highlander, highlander hybrid, and model year 2007-2008 rav4 vehicles. in the curtain shield airbag (csa) system, there are two sensors in the airbag sensor assembly which are designed to detect vehicle roll angle. if one of these sensors malfunctions, the airbag warning light (malfunction indicator light: mil) will illuminate and the roll detection system will be suspended; however, the airbag csa remains available in the event of a side crash. if both sensors fail nearly simultaneously after initial airbag system check, the csa and the seat belt pretensioner could be inadvertently activated. | |||||||||||||||
| Consequence Summary | Inadvertent activation of the csa and/or the seat belt pretensioner can cause injury to a vehicle occupant. | |||||||||||||||
| Corrective Summary | Toyota will replace the airbag sensor assembly with a new one containing improved roll rate sensors, free of charge. toyota intends to send an interim owner notification to owners early to mid-may, 2011 when sufficient parts and remedy becomes available. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Toyota safety recall no. boe-b1e.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-0122-11 | 09/06/2011 | 10042555 | Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe | 12/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 02/28/2013 | 113000 | ||
| Tl* the contact owns a 2008 toyota rav4. the contact stated that while driving approximately 75 mph, the air bag warning indicator illuminated continuously until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis. the vehicle was not repaired. the manufacturer was not notified of the defect. the approximate failure mileage was 113,000. | |||
| 02/28/2013 | 113000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that while driving approximately 75 mph, the air bag warning indicator illuminated continuously until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis. the vehicle was not repaired. the manufacturer was not notified of the defect. the approximate failure mileage was 113,000. kmj | |||
| 02/28/2013 | 113000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated while driving approximately 75 mph, the air bag warning indicator illuminated on the instrument panel continuously until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis. the vehicle was not repaired. the manufacturer was not notified of the defect. the approximate failure mileage was 113,000. js | |||
| 01/19/2013 | 70828 | 1 | |
| Air bag light on...code b1801 see its a common failure on toyota not covered on any recalls, driver air bag may not deploy. *tr | |||
| 01/19/2013 | 70828 | ||
| Air bag light on...code b1801 see its a common failure on toyota not covered on any recalls, driver air bag may not employ | |||
| 01/08/2013 | 120000 | ||
| Tl* the contact owns a 2008 toyota rav4. the contact stated that the air bag warning light was illuminated on the instrument panel. the air bag warning light was not illuminated until the vehicle was repaired under nhtsa campaign id number: 11v245000 (air bags). the dealer was contacted and advised the contact that a wire in the steering column would need to be replaced and that the air bag would not deploy in the event of a crash until the repair was completed. the vehicle was not repaired. the failure and current mileage was 120,000. | |||
| 01/08/2013 | 120000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that the air bag warning light was illuminated on the instrument panel. the air bag warning light was not illuminated until the vehicle was repaired under nhtsa campaign id number: 11v245000 (air bags). the dealer was contacted and advised the contact that a wire in the steering column would need to be replaced and that the air bag would not deploy in the event of a crash until the repair was completed. the vehicle was not repaired. the failure and current mileage was 120,000. kmj | |||
| 01/08/2013 | 120000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that after having four recall repairs done on her vehicle including nhtsa campaign id numbers: 12v491000, 12v373000, 11v245000, and 11v113000 the air bag illuminated. the dealer was notified and stated a wire in the steering column would need to be replaced and the air bag would not deploy until that time. the vehicle had not been repaired. the failure and current mileage was 120,000. dt | |||
| 10/13/2012 | 153132 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that the air bag warning light remained illuminated. the vehicle was taken to the dealer and a diagnostic was performed. the failure was located as the air bag spiral cable. the vehicle was not repaired. the manufacturer advised the contact that the vin was not included in nhtsa campaign id number: 11v245000 (air bags). the failure mileage was 153,132 and the approximate current mileage was 153,136. kmj | |||
| 10/13/2012 | 153132 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that the air bag light remained illuminated. the vehicle was taken to the dealer a diagnostic was performed. the failure was located tat the air bag spiral cable. the vehicle was not repaired. the manufacturer advised that the vin was not included in nhtsa campaign id number: 11v245000 (air bags). the failure mileage was 153,132 and the approximate current mileage was 153,136. li | |||
| 08/01/2012 | 104000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that while driving at various speeds the air bag warning light illuminated and stayed on constantly. the vehicle was taken to a dealer who diagnosed that the spiral wiring in the steering wheel failed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 104,000 and the current mileage was approximately 106,000. pmb | |||
| 08/01/2012 | 104000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that while driving at various speeds the air bag warning light would come on and stay on constantly. the vehicle was taken to a dealer for diagnosis. after diagnosis they advised him that the spiral wiring in the steering wheel failed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 104,000. the current mileage was approximately 106,000. tb | |||
| 08/14/2012 | 60000 | 1 | |
| I was pulling into a parking space in a lot in front of a building. in a split second the car had jumped the curb up onto the sidewalk and crashed through the brick wall and window in front of me. i was applying the brake as hard as i could and tried and succeeded into shifting it into park. the airbags did not deploy and i was not injured and did not hurt anyone else - thank goodness. the only explanation other than unintended acceleration was that i hit the accelerator very hard and i do not believe i did that. i had not been distracted by anything and had no sense of my foot slipping from the brake or anything like that. *tr | |||
| 04/05/2012 | 73000 | 1 | |
| Airbag warning light was on. we received notice that our vehicle was included in a general rav4 / highlander recall for side airbag sensor issues.after receiving free dealership service for the recall, the warning light was still on. we called the service dept. and were told that it was just a glitch and they would reset it at our next scheduled service (oil change). 4 months later, at the oil change, we were told the airbag warning light related to a spiral cable airbag sensor (b1801 open in squib d) which needed to be replaced; also told this failure was completely unrelated to the original recall for side airbag issues. after complaining to the dealer, they offered to pay for the part (approx. $275.00) and we would be responsible for the labor charge ($109.00) the service and dealership managers never acknowledged that there was a known issue although many car forums are rife with complaints on this issue. although the problem was resolved with little cost to me, i am complaining to add to the database so that others will know they are at risk and in the hope that enough complaints will cause toyota to address the issue in public. *tr | |||
| 08/14/2012 | 60000 | 1 | |
| I was pulling into a parking space in a lot in front of a building. in a split second the car had jumped the curb up onto the sidewalk and crashed through the brick wall and window in front of me. i was applying the brake as hard as i could and tried and succeeded into shifting it into park. the airbags did not deploy and i was not injured and did not hurt anyone else - thank goodness. the only explanation other than unintended acceleration was that i hit the accelerator very hard and i do not believe i did that. i had not been distracted by anything and had no sense of my foot slipping from the brake or anything like that. *tr | |||
| 04/05/2012 | 73000 | 1 | |
| Airbag warning light was on. we received notice that our vehicle was included in a general rav4 / highlander recall for side airbag sensor issues.after receiving free dealership service for the recall, the warning light was still on. we called the service dept. and were told that it was just a glitch and they would reset it at our next scheduled service (oil change). 4 months later, at the oil change, we were told the airbag warning light related to a spiral cable airbag sensor (b1801 open in squib d) which needed to be replaced; also told this failure was completely unrelated to the original recall for side airbag issues. after complaining to the dealer, they offered to pay for the part (approx. $275.00) and we would be responsible for the labor charge ($109.00) the service and dealership managers never acknowledged that there was a known issue although many car forums are rife with complaints on this issue. although the problem was resolved with little cost to me, i am complaining to add to the database so that others will know they are at risk and in the hope that enough complaints will cause toyota to address the issue in public. *tr | |||
| 04/05/2012 | 73000 | ||
| Airbag warning light was on. we received notice that our vehicle was included in a general rav4 / highlander recall for side airbag sensor issues.after receiving free dealership service for the recall, the warning light was still on. we called the service dept. and were told that it was just a glitch and they would reset it at our next scheduled service (oil change). 4 months later, at the oil change, we were told the airbag warning light related to a spiral cable airbag sensor (b1801 open in squib d) which needed to be replaced; also told this failure was completely unrelated to the original recall for side airbag issues. after complaining to the dealer, they offered to pay for the part (approx. $275.00) and we would be responsible for the labor charge ($109.00) the service and dealership managers never acknowledged that there was a known issue although many car forums are rife with complaints on this issue. although the problem was resolved with little cost to me, i am complaining to add to the database so that others will know they are at risk and in the hope that enough complaints will cause toyota to address the issue in public. | |||
| 05/18/2012 | 78201 | ||
| Tl -the contact owns a 2008 toyota rav4. the contact stated that air bag warning lamp illuminated. the vehicle was taken to a local mechanic who diagnosed that the air bag spiral cable was defective and needed to be replaced. the manufacturer was made aware of the failure who filed a report and did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 78,201. kmj | |||
| 05/18/2012 | 78201 | ||
| Tl -the contact owns a 2008 toyota rav4. the contact stated that air bag warning lamp illuminated. the vehicle was taken to a local shop who diagnosed that the air bag spiral cable was defective and needed to be replaced. the manufacturer was made aware of the failure who file a report and did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 78,201. pm | |||
| 09/06/2011 | |||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that the air bag warning light illuminated. the contact took the vehicle to the dealer where the dealer advised that a component in the steering wheel failed, and caused the illumination of the air bag warning light. the vehicle was not repaired. the current mileage was 88,143 and the failure mileage was unknown. kmj | |||
| 09/06/2011 | |||
| Tl- the contact owns a 2008 toyota rav4. the contact stated the air bag light illuminated on the instrument panel. the contact took the vehicle to the dealer and the dealer stated that there was a wear out item in the steering column that has failed. the dealer did not tell the contact what the wear what was the part. the current mileages was 88,143.rl | |||
| 12/17/2011 | 80000 | ||
| Was at a complete stop at a signal. had foot on the brake. engine surged to approx 6500 rpm plowed into the vehicle in front of me. i climbed on the other vehicle. car would not stop moving until i turned and pulled out the key from the ignition. airbags did not go off. reported incident to tarpon city officer, while the accident report was written up. my daughter and i were pretty banged up. don't know if the other vehicle reported injuries. the rav was not driveable. had to have it towed to suntoyota for repairs. reported incident to sun toyota service and body shop dec 22, they asked me what i wanted done about the problem. called toyota 800 331-4331 case #1112220037, 12/22/11 promised to call back in 24 hrs case worker devey. talked to shawn, milica, and kathy at toyota headquarter in california. still waiting for a response from toyota. i don't feel safe in this vehicle now. i can't sell it in good faith, because of the product liability. i am thankful there was a car in front of me. the tarpon springs christmas parade was in progress and there were a least a dozen kids in the crosswalk in front of us. what a christmas present my rav would have given some parents if my car had hit these kids. just an fyi. i had a perfect driving record for 35 years until this happened. thank you toyota! toyota needs to man up before innocent people are killed. i forgot this is big corporation, they don't care, as long as it doesn't effect their bottom line. | |||
| 10/08/2011 | |||
| I received a safety recall notice in the mail about my warning light for my air bag. the warning light for my airbag is always on, and it can't turn off. i went twice to my dealer (interstate toyota) on october 8th 2011 and october 12th 2011 to get the light fixed, but they couldn't help me. | |||
| 06/07/2011 | 28000 | ||
| Tl* the contact owns a 2008 toyota rav4. the contact stated that the vehicle was included in nhtsa recall campaign id number 11v245000 (air bags:side/window). an authorized dealer was made aware and informed the contact that the parts necessary to remedy the failure were unavailable. the vehicle was never repaired. the manufacturer was not made aware of the failure. the failure mileage was 28,000. | |||
| 06/07/2011 | 28000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that the vehicle was included in nhtsa recall campaign id number 11v245000 (air bags:side/window). an authorized dealer was made aware and informed the contact that the parts necessary to remedy the failure were unavailable. the vehicle was never repaired. the manufacturer was not made aware of the failure. the failure mileage was 28,000. rvk | |||
| 06/07/2011 | 28000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v245000 (air bags:side/window). an authorized dealer was made aware and informed the contact that the parts necessary to remedy the failure were unavailable. the vehicle was never repaired. the manufacturer was not made aware of the failure. the failure mileage was 28,000. sm. | |||
| 08/20/2011 | 88288 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that the air bag warning light remained illuminated. the local mechanic performed a diagnostic that located the failure at the air bag sensor. the dealer advised the vehicle was not included in nhtsa campaign id number: 11v245000 (air bags: side/window). the vehicle was not repaired. the failure and the current mileage was 88,288. kmj | |||
| 08/20/2011 | 88288 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated the air bags light remained illuminated. the local mechanic performed a diagnosed that located the failure at the air bag sensor. the dealer advised the vehicle was not included in nhtsa campaign id number: 11v245000 component: air bags: side/window. the vehicle was not repaired. the failure and the current mileage was 88,288. li | |||
| 02/03/2011 | 19500 | ||
| Tl-the contact owns a 2008 toyota rav4. while the vehicle was started in the garage all the front and rear air curtains deployed. the housing for the air curtains blew across the vehicle. the contact stated the pet element of the vehicle was damage, the leather interior on the front passenger side and drivers side were damaged. one passenger had sever cuts to the left hand. the seat belt tightened and caused the passenger hand to be cut. another passenger chest was burned from the explosion. medical personell was dispatched no police report was filed. the manufactured inspected the vehicle on febuary on 28, 2011 and read the event data recorder and determined that there was no acceleration, no brake applied, and the vehicle sensor malfunctioned and reacted as if it was in a 70 degree lateral rollover within 4.2 seconds of starting the vehicle. the failure and current mileages were 19,500. vwb | |||
| 10/11/2010 | 88000 | ||
| Air bag ecu on 2008 rav4 needs replacing . starting at 52000 miles dashboard airbag warning light would randomly come on. recently it would stay on (82000 miles), after dealer inspection it was declared that a new airbag ecu is needed at a cost of $670. | |||
| 02/14/2010 | 60000 | 1 | |
| Problem with my 2008 toyota rav-4. the air bag sensor light comes on randomly while driving and after starting the car and stays on. owners manual says to take to dealer immediately. i was told by one toyota dealership that this means the air bag is disabled, but no local dealer will be able to get me in right away. if this is as potentially serious as it sounds, i wish they would take it more seriously. i took first available appt, but it seems like this is a common problem, looking at rav-4 forums. *tr | |||
| 01/15/2010 | 50000 | ||
| Tl*the contact owns a 2008 toyota rav4. while driving approximately 60 mph, he tried to apply the brakes and the vehicle began to slide. the brakes did not respond when he tried to slow down which caused him to crash into the rocks opposite side of the road. at that point, the rpms began to increase and he turned the ignition off. the air bags did not deploy; therefore, the contact experienced minor injuries. a police report is was taken. he called the manufacturer but he was offered no assistance. the vehicle was currently being repaired for the damages. the vehicle identification number was not available. the current and failure mileages were approximately 50,000. | |||
| AIR BAGS - FRONTAL | |||
| 02/03/2011 | 19500 | ||
| Tl* the contact owns a 2008 toyota rav4. the vehicle was sitting in a residential garage when it was started and all frontal and rear curtain airbags deployed. the housing for the curtain air bags flew across the vehicle and there was damage to the pet element, leather interior and front and passenger sides of the vehicle. a passenger sustained severe lacerations to the left hand from the seat belt tightening around the hand upon deployment. another passenger sustained burns to the chest from the explosion. a police report was not filed. the vehicle was inspected by the manufacturer and the event data recorder determined that the vehicle sensor malfunctioned and reacted as if the vehicle was involved in a seventy degree lateral rollover within 4.2 seconds of starting the vehicle. the vehicle was not repaired. the failure and current mileage was 19,500. | |||
| 01/01/2011 | 83000 | ||
| Tl- the contact owns a 2008 toyota rav 4. while driving approximately 35 mph the air bag light illuminated. the air bag light illuminates intermittently. the vehicle was taken to the dealer where the technician stated the sensor needed to be replaced. the vehicle was not repaired. the approximate failure mileage was 83,000. ds | |||
| AIR BAGS - SIDE/WINDOW | |||
| 02/01/2012 | 1 | ||
| 2008 toyota rav 4. consumer writes in regards to recall for curtain shield airbag sensor *tgw when the consumer contacted the dealer to make an appointment to have the recall performed, the dealer informed him they do not perform recalls on saturdays. | |||
| 02/03/2011 | 19500 | ||
| Tl* the contact owns a 2008 toyota rav4. the vehicle was sitting in a residential garage when it was started and all frontal and rear curtain airbags deployed. the housing for the curtain air bags flew across the vehicle and there was damage to the pet element, leather interior and front and passenger sides of the vehicle. a passenger sustained severe lacerations to the left hand from the seat belt tightening around the hand upon deployment. another passenger sustained burns to the chest from the explosion. a police report was not filed. the vehicle was inspected by the manufacturer and the event data recorder determined that the vehicle sensor malfunctioned and reacted as if the vehicle was involved in a seventy degree lateral rollover within 4.2 seconds of starting the vehicle. the vehicle was not repaired. the failure and current mileage was 19,500. | |||
| 06/27/2010 | 29500 | ||
| Turned on ignition and the side airbags deployed. | |||
| 08/28/2010 | 38000 | ||
| My air bag light was on off and on for two years on my toyota rav 4. everytime i broght it in the mechanic would run a test and say that it was just a glich in the system. we asked them if it was ok to drive and they said it was fine. on the day the airbags really messed up my friend and i were sitting in my car, i turned the ignition on and the side air bags on bloth sides exploded. it felt like someone had put a bomb in my car. my friend fractured her sternun and i had a severe closed head injury, a hole in my ear drum, and the muscles in my neck were messed up. the rav has been in the shop and they are waiting for someone to come out and do a final check on it. | |||
| 04/13/2010 | 26500 | ||
| I got in my vehicle, shut the door, put the key in the ignition and both the driver and passenger side airbags deployed. | |||
| 08/08/2009 | 7900 | 1 | |
| Driver side air bag. *tr | |||