Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
TSB-0056-1106/20/201110041205Toyota: 2006-2008 rav4. abnormal noise from the idler pulley assembly. *rm09/20/2011
TSB-0056-1106/20/201110041205Ready09/20/2011
TSB-0064-1002/04/201010034284Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de11/01/2010
TSB-0111-1004/19/201010034265Toyota: 2az-fe & 2az-fxe throttle body. engine control. provide updated throttle body part number information for certain vehicles. the drain pipe has been eliminated on throttle body service parts. *pe11/01/2010
TSB-0047-1001/28/201010033553Toyota: some vehicles equipped with 2gr-fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0351, p0352, p0353, p0354, p0355, p0356 (ignition coil primary/secondary circuit) stored in the engine control module/ecm08/23/2010
TSB-0184-0906/24/200910032729Toyota: vehicles with 2gr fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0505 stored in the engine control module or ecm (sae term: powertrain control module/pcm). *pe05/05/2010
TSB-0094-0903/19/200910032730Toyota: some vehicles with 2gr fe engines may exhibit a ticking/clicking type noise from the cylinder head cover area which may be accompanied by a mil on and one or more vvt-i related diagnostic trouble codes (dtcs). *pe05/05/2010
TC-10-01002/22/201010032630Toyota: on certain model vehicles equipped with a 2gr-fe (ve) engine, the rubber portion of the oil supply hose for the vvt-i actuator may degrade over time. this condition may cause oil to leak from the vvt-i oil hose producing abnormal04/21/2010
LSC-90-K02/22/201010032631Toyota: on certain model vehicles,equipped with a 2gr-fe (ve) engine, an initiated phase 3 will replace the vvt-i oil hose due to the rubber portion of the oil supply hose for the vvt-i actuator may degrade over time. *pe04/21/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
01/19/2012710001
 Consumer complaint: odi case number: 10444712 component: engine and engine cooling details: my 2008 rav 4 all wheel drive burns about 1 quart of oil every 1000 miles. i brought the suv to toyota on 01/19/2012 for oil consumption. tech checked oil. oil level was 1/2 quart low. the tech topped off oil. i pick up rav at 1:30 p from dealer and checked oil level. the tech over filled the oil about 8 oz. i verified this with customer service he said he did not know why tech would over fill it. the dealer would like to recheck oil level in 1000 miles. however, tech over filled it so when i bring it back they can say see it doesn't burn that much oil. i wonder if the extended warranty has anything to do with it. mileage 71393. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)[xxx] occurrences: 1 injuries: 0 fail date: 01/19/2012 deaths: 0 date added to database: 1/20/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
04/14/201241000
 My wife was driving our 2008 toyota rav4 ltd v6 with our 5 years old daughter yesterday. she was driving at around 50 mph then suddenly, without any warning, the enhine stopped in the middle of the road. she almost was rear ended by other cars. the car did not start again after being tried after every 5 minutes. the car was serviced a month back for routine oil change and breaks. a cop came over and got the car towed. still have no idea wh
01/19/2012
 My 2008 rav 4 all wheel drive burns about 1 quart of oil every 1000 miles. i brought the suv to muller toyota in clinton,nj on 01/19/2012 for oil consumption. tech checked oil. oil level was 1/2 quart low. the tech topped off oil. i pick up rav at 1:30 p from dealer and checked oil level. the tech over filled the oil about 8 oz. i verified this with customer service he said he did not know why tech would over fill it. the dealer would like to recheck oil level in 1000 miles. however, tech over filled it so when i bring it back they can say see it doesn't burn that much oil. i wonder if the extended warranty has anything to do with it. mileage 71393
12/17/201180000
 Was at a complete stop at a signal. had foot on the brake. engine surged to approx 6500 rpm plowed into the vehicle in front of me. i climbed on the other vehicle. car would not stop moving until i turned and pulled out the key from the ignition. airbags did not go off. reported incident to tarpon city officer, while the accident report was written up. my daughter and i were pretty banged up. don't know if the other vehicle reported injuries. the rav was not driveable. had to have it towed to suntoyota for repairs. reported incident to sun toyota service and body shop dec 22, they asked me what i wanted done about the problem. called toyota 800 331-4331 case #1112220037, 12/22/11 promised to call back in 24 hrs case worker devey. talked to shawn, milica, and kathy at toyota headquarter in california. still waiting for a response from toyota. i don't feel safe in this vehicle now. i can't sell it in good faith, because of the product liability. i am thankful there was a car in front of me. the tarpon springs christmas parade was in progress and there were a least a dozen kids in the crosswalk in front of us. what a christmas present my rav would have given some parents if my car had hit these kids. just an fyi. i had a perfect driving record for 35 years until this happened. thank you toyota! toyota needs to man up before innocent people are killed. i forgot this is big corporation, they don't care, as long as it doesn't effect their bottom line.
11/26/201157000
 Tl* the contact owns a 2008 toyota rav4. the contact stated that the engine was abnormally burning two quarts of oil every 3,000 miles. the contact took the vehicle to the dealer but the vehicle was neither diagnosed for the failure or repaired. the failure mileage was 57,000 and the current mileage was 60,000.
11/26/201157000
 Tl- the contact owns a 2008 toyota rav4. the contact stated that the engine was abnormally burning two quarts of oil every 3,000 miles. the contact took the vehicle to the dealer but the vehicle was neither diagnosed for the failure or repaired. the failure mileage was 57,000 and the current mileage was 60,000. kmj
11/26/201157000
 Tl- the contact owns a 2008 toyota rav4. the contact stated the engine burns more oil than it should. the contact took the vehicle to the dealer and was told the failure will have to be verified. the contact had not had the vehicle tested to see if oil was burning faster than usual. the contact stated the vehicle is loosing two quarts of oil per 3000 miles. the failure mileage was 57,000 and the current mileage was 60,000.rl
09/07/201178604
 On 9/7/11 my daughter was driving her rav 4 home from pinole to hercules (less than 5 min) and she heard a noise and the car stopped. on 3/36/11, during a 66,138 maintenance service toyota repaired the rear crank seal. we normally maintain the service close to 5,000, except this time due to lack of funds we were late. my daughter had made an appt for 78,000 service for 9/8/11, during out of town trip for my daughter's wedding. so now toyota will only repair it for $7,000.00 because we were late one time on the service, the crank froze and it needs a new engine. they feel it had nothing to do w/the crank seal. how can a brand new car, which i'm still paying for, engine break down just from being late one time. i feel that it should still be covered w/warranty (exp. 75,000),
02/01/20082000
 Tl- the contact owns a 2008 toyota rav 4. the contact observed mice entering the vehicle from the clean air intake. she has caught 57 mice. the dealer inspected the vehicle and informed the contact that there was nothing that they could do to keep mice out. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic in 2008, where they placed sealant onto the vehicle to keep the mice from entering; however, the mice were still able to enter. the current mileage was 78,000. the approximate failure mileage was 2,000. the vehicle had not been repaired. the vin was unavailable. bw
08/10/2010
 2008 toyota rav 4 keeps losing oil . light keeps coming on. returned to dealer on several occasions and they put in writing up to 1 qt in 1000 mile is considered normal by toyota. since oil changes are required every 5000, is toyota saying it is acceptable to be down 5 qts? asked reps for explanation and they stated they cannot provide me with one. at this rate i should have a blown engine.
02/20/2010170001
 Approaching a traffic light, approximately 10-15 mph, with the brake applied, the engine of my 2008 rav4 (vin [xxx] ) accelerated for 3-4 seconds. because my foot was already on the brake pedal, i was able to keep the vehicle under control during the unintended acceleration. this has occurred only once, 3 weeks ago. after taking the rav4 to the local toyota dealer, the dealer found no computer codes stored, test drove the vehicle, but was unable to duplicate the acceleration condition. the vehicle was not covered by any of the existing acceleration recalls. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
02/18/2009175001
 While driving under 25 mph the vehicle without reason or notice shuts down. it is able to start up right after, however the only reason that you know it has shut down is that all the dash lights come on. this has happened about five times. the dealership says the there is nothing wrong. the vehicle has not been change in anyway. *tr
ENGINE AND ENGINE COOLING - ENGINE
01/22/201147000
 At approximately 11:15am saturday january 22, i was stoppped at a stop light on spit brook road in nashua nh for about 30 seconds, when my leased toyota rav4l suddenly reved it's engine and started to move forward. as it did, i pressed on the brake as hard as i could, and the car continued to rev the engine and suddenly jumped forward hitting the car that was about 6 feet in front of me. at that time, i put the car in park, stopped the engine and checked to see if the woman in the car ahead of me was hurt. she was not. her car had no damage to it. she went on her way. there is minor damage to the from end of the rav4, including the bumper and grill. i got back into the car, and took it to the toyota dealer in nashua nh, that was a mile or 2 away, and explained to them what happened. they tried to blame this on the floor mat issue, and then tried to blame it on me, saying that they think my boot might have been on the accelerator. i told them that was not the case. the car was stopped for about 30 seconds when it suddenly reved the engine and accelerated into the car ahead of me. the car was left at the dealer for them to take a look at on monday january 24th, 2011. they told me that they would look into it and get back to me.
02/19/2010238001
 Idle speed kicked up unexpectedly at a stop light. the engine was close to full operating temperature, about 1.5 miles from home. the air conditioning was not on. the defroster was also not on, so there was no reason for the idle to kick up. vehicle was stopped at a light behind another vehicle at an intersection. it lurched forward, but was easy to hold back with the brake. i then put my left foot on the brake and released my right foot to be sure that both brake and accelerator were not being pressed simultaneously. the high idle continued, about 1100 rpm in drive. i then put the vehicle in neutral and the tachometer read 1300-1400 initially, then slowly dropped to about 1000. once back in drive it dropped to about 800 rpm, which is normal operation. it has never done this before or since. that particular intersection has power lines and/or transformers that have interfered with my am radio in other vehicles, but not this one. *tr