Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| TSB-0056-11 | 06/20/2011 | 10041205 | Toyota: 2006-2008 rav4. abnormal noise from the idler pulley assembly. *rm | 09/20/2011 | |
| TSB-0056-11 | 06/20/2011 | 10041205 | Ready | 09/20/2011 | |
| TSB-0064-10 | 02/04/2010 | 10034284 | Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de | 11/01/2010 | |
| TSB-0111-10 | 04/19/2010 | 10034265 | Toyota: 2az-fe & 2az-fxe throttle body. engine control. provide updated throttle body part number information for certain vehicles. the drain pipe has been eliminated on throttle body service parts. *pe | 11/01/2010 | |
| TSB-0047-10 | 01/28/2010 | 10033553 | Toyota: some vehicles equipped with 2gr-fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0351, p0352, p0353, p0354, p0355, p0356 (ignition coil primary/secondary circuit) stored in the engine control module/ecm | 08/23/2010 | |
| TSB-0184-09 | 06/24/2009 | 10032729 | Toyota: vehicles with 2gr fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0505 stored in the engine control module or ecm (sae term: powertrain control module/pcm). *pe | 05/05/2010 | |
| TSB-0094-09 | 03/19/2009 | 10032730 | Toyota: some vehicles with 2gr fe engines may exhibit a ticking/clicking type noise from the cylinder head cover area which may be accompanied by a mil on and one or more vvt-i related diagnostic trouble codes (dtcs). *pe | 05/05/2010 | |
| TC-10-010 | 02/22/2010 | 10032630 | Toyota: on certain model vehicles equipped with a 2gr-fe (ve) engine, the rubber portion of the oil supply hose for the vvt-i actuator may degrade over time. this condition may cause oil to leak from the vvt-i oil hose producing abnormal | 04/21/2010 | |
| LSC-90-K | 02/22/2010 | 10032631 | Toyota: on certain model vehicles,equipped with a 2gr-fe (ve) engine, an initiated phase 3 will replace the vvt-i oil hose due to the rubber portion of the oil supply hose for the vvt-i actuator may degrade over time. *pe | 04/21/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 01/30/2013 | 220000 | 1 | |
| While slowing down for a stoplight, i pulled into the open left hand lane so as not to be behind a tanker truck, and with my foot on the brakes tried to stop the car at the light, when suddenly the engine revved as if the car was in neutral and rather than coming to a full stop at the light, i slid through a busy intersection. had i not been in a lane without traffic and had there not been oncoming traffic, i would have caused a serious accident. once through the intersection i pulled off the road and came to a full stop. then i drove to a nearby gas station and drove around their parking lot to test the brakes and they seemed fine. i also checked to see if the gas pedal was free from the carpet and it was. *tr | |||
| 01/30/2013 | 220000 | ||
| While slowing down for a stoplight, i pulled into the open left hand lane so as not to be behind a tanker truck, and with my foot on the brakes tried to stop the car at the light, when suddenly the engine revved as if the car was in neutral and rather than coming to a full stop at the light, i slid through a busy intersection. had i not been in a lane without traffic and had there not been oncoming traffic, i would have caused a serious accident. once through the intersection i pulled off the road and came to a full stop. then i drove to a nearby gas station and drove around their parking lot to test the brakes and they seemed fine. i also checked to see if the gas pedal was free from the carpet and it was. | |||
| 03/10/2012 | 75000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that the battery was defective. the battery was replaced twice due to acid leaking however, the failure was not corrected and as a result, battery acid leaked onto the alternator, the engine cover, and the hoses. the failure caused all of the parts to corrode. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage 83,000. kmj | |||
| 03/10/2012 | 75000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that the vehicle battery was defective. the battery was replaced twice due to acid leak; however the failure was not corrected the battery acid leaked onto the alternator, the engine cover, and the hoses and caused the parts to corrode. the vehicle was not repaired. the failure mileage was 75,000 and th current mileage 83,000. li | |||
| 01/19/2012 | 71000 | 1 | |
| Consumer complaint: odi case number: 10444712 component: engine and engine cooling details: my 2008 rav 4 all wheel drive burns about 1 quart of oil every 1000 miles. i brought the suv to toyota on 01/19/2012 for oil consumption. tech checked oil. oil level was 1/2 quart low. the tech topped off oil. i pick up rav at 1:30 p from dealer and checked oil level. the tech over filled the oil about 8 oz. i verified this with customer service he said he did not know why tech would over fill it. the dealer would like to recheck oil level in 1000 miles. however, tech over filled it so when i bring it back they can say see it doesn't burn that much oil. i wonder if the extended warranty has anything to do with it. mileage 71393. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)[xxx] occurrences: 1 injuries: 0 fail date: 01/19/2012 deaths: 0 date added to database: 1/20/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 01/19/2012 | 71000 | ||
| Consumer complaint: odi case number: 10444712 component: engine and engine cooling details: my 2008 rav 4 all wheel drive burns about 1 quart of oil every 1000 miles. i brought the suv to toyota on 01/19/2012 for oil consumption. tech checked oil. oil level was 1/2 quart low. the tech topped off oil. i pick up rav at 1:30 p from dealer and checked oil level. the tech over filled the oil about 8 oz. i verified this with customer service he said he did not know why tech would over fill it. the dealer would like to recheck oil level in 1000 miles. however, tech over filled it so when i bring it back they can say see it doesnt burn that much oil. i wonder if the extended warranty has anything to do with it. mileage 71393. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) *tt occurrences: 1 injuries: 0 fail date: 01/19/2012 deaths: 0 date added to database: 1/20/2012 | |||
| 12/21/2011 | 1 | ||
| My 2008 rav 4 is burning oil at an unusually high rate. this began last december when my oil light flicked on when i was braking. when i brought it into a service station they said i had no oil. i have since brought it back to my dealer a few times for the light coming on and being out of oil. i have already done the oil consumption test back in may but toyota felt that it was normal for my car to have lost oil in 1569 miles (per the owners manual). i just had it back at the dealer because after driving only 3,200 miles since my last oil change, my oil light flicked on again. when i checked it there was no oil in the vehicle. i know there is a tsb out for this issue with my car, and several other models of toyota, but since i don't have an extended warranty on my vehicle the dealer/service dept told me to contact toyota directly. toyota did not acknowledge that i have an issue and continued to quote me page 314 of the owners manual and the oil consumption criteria on the page. for some reason they could not see the notes from my dealer from earlier in the day that i had run out of oil after 3,200 miles. the customer service rep actually said to me what is it you want us to do? i told him i want you to fix my car that you know has a problem as described in the tsb. i was told to once again do the oil consumption test with my dealer. i agree with others, if my car is set to go 5000 miles without an oil change, but i only went 3200 and had no oil, how can they not recall the vehicle or be forced to fix this known issue?!! toyota, i feel, is jeopardizing mine and my family's safety by not correcting this issue. what disturbs me greatly is that the light doesn't come on and stay on, it flicks on when you are breaking so if you miss it, you will not know you are out of oil. a recall is in order and i hope it occurs before my engine is blown!! *tr | |||
| 12/21/2011 | |||
| My 2008 rav 4 is burning oil at an unusually high rate. this began last december when my oil light flicked on when i was braking. when i brought it into a service station they said i had no oil. i have since brought it back to my dealer a few times for the light coming on and being out of oil. i have already done the oil consumption test back in may but toyota felt that it was normal for my car to have lost oil in 1569 miles (per the owners manual). i just had it back at the dealer because after driving only 3,200 miles since my last oil change, my oil light flicked on again. when i checked it there was no oil in the vehicle. i know there is a tsb out for this issue with my car, and several other models of toyota, but since i dont have an extended warranty on my vehicle the dealer/service dept told me to contact toyota directly. toyota did not acknowledge that i have an issue and continued to quote me page 314 of the owners manual and the oil consumption criteria on the page. for some reason they could not see the notes from my dealer from earlier in the day that i had run out of oil after 3,200 miles. the customer service rep actually said to me what is it you want us to do? i told him i want you to fix my car that you know has a problem as described in the tsb. i was told to once again do the oil consumption test with my dealer. i agree with others, if my car is set to go 5000 miles without an oil change, but i only went 3200 and had no oil, how can they not recall the vehicle or be forced to fix this known issue?!! toyota, i feel, is jeopardizing mine and my familys safety by not correcting this issue. what disturbs me greatly is that the light doesnt come on and stay on, it flicks on when you are breaking so if you miss it, you will not know you are out of oil. a recall is in order and i hope it occurs before my engine is blown!! | |||
| 12/01/2011 | |||
| Car is having excessive oil consumption issues. problem started around 57,00 miles when the oil light came on whenever i stepped on the brakes. took it to the dealer(keyes toyota) who told me that there was no oil in the oil pan. dealer changed the oil but neglected to tell me that there was a tsb put out by toyota for this problem. took it to the dealer a few more times and each time i expressed concern about the oil loss. dealer did not take my concerns seriously till after my powertrain warranty was up. then they told me that could document the oil loss, which they also forgot to mention when the warranty was still in effect. my car is losing about 1.5 quarts per 1000 miles. toyota will not cover the repair to fix the problem because it is out of warranty. i believe the dealer deliberately mislead me into thinking there was nothing wrong with the car till after ti was past my warranty period. powertrain warranty was good for up to 60,000 miles or 5 years. dealer tried to blame poor maintenance but when i offered to show proof that i did all the recommended maintenance, they stopped blaming the problem on that. | |||
| ENGINE AND ENGINE COOLING | |||
| 01/19/2012 | 71000 | 1 | |
| Consumer complaint: odi case number: 10444712 component: engine and engine cooling details: my 2008 rav 4 all wheel drive burns about 1 quart of oil every 1000 miles. i brought the suv to toyota on 01/19/2012 for oil consumption. tech checked oil. oil level was 1/2 quart low. the tech topped off oil. i pick up rav at 1:30 p from dealer and checked oil level. the tech over filled the oil about 8 oz. i verified this with customer service he said he did not know why tech would over fill it. the dealer would like to recheck oil level in 1000 miles. however, tech over filled it so when i bring it back they can say see it doesn't burn that much oil. i wonder if the extended warranty has anything to do with it. mileage 71393. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)[xxx] occurrences: 1 injuries: 0 fail date: 01/19/2012 deaths: 0 date added to database: 1/20/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 04/14/2012 | 41000 | ||
| My wife was driving our 2008 toyota rav4 ltd v6 with our 5 years old daughter yesterday. she was driving at around 50 mph then suddenly, without any warning, the enhine stopped in the middle of the road. she almost was rear ended by other cars. the car did not start again after being tried after every 5 minutes. the car was serviced a month back for routine oil change and breaks. a cop came over and got the car towed. still have no idea wh | |||
| 01/19/2012 | |||
| My 2008 rav 4 all wheel drive burns about 1 quart of oil every 1000 miles. i brought the suv to muller toyota in clinton,nj on 01/19/2012 for oil consumption. tech checked oil. oil level was 1/2 quart low. the tech topped off oil. i pick up rav at 1:30 p from dealer and checked oil level. the tech over filled the oil about 8 oz. i verified this with customer service he said he did not know why tech would over fill it. the dealer would like to recheck oil level in 1000 miles. however, tech over filled it so when i bring it back they can say see it doesn't burn that much oil. i wonder if the extended warranty has anything to do with it. mileage 71393 | |||
| 12/17/2011 | 80000 | ||
| Was at a complete stop at a signal. had foot on the brake. engine surged to approx 6500 rpm plowed into the vehicle in front of me. i climbed on the other vehicle. car would not stop moving until i turned and pulled out the key from the ignition. airbags did not go off. reported incident to tarpon city officer, while the accident report was written up. my daughter and i were pretty banged up. don't know if the other vehicle reported injuries. the rav was not driveable. had to have it towed to suntoyota for repairs. reported incident to sun toyota service and body shop dec 22, they asked me what i wanted done about the problem. called toyota 800 331-4331 case #1112220037, 12/22/11 promised to call back in 24 hrs case worker devey. talked to shawn, milica, and kathy at toyota headquarter in california. still waiting for a response from toyota. i don't feel safe in this vehicle now. i can't sell it in good faith, because of the product liability. i am thankful there was a car in front of me. the tarpon springs christmas parade was in progress and there were a least a dozen kids in the crosswalk in front of us. what a christmas present my rav would have given some parents if my car had hit these kids. just an fyi. i had a perfect driving record for 35 years until this happened. thank you toyota! toyota needs to man up before innocent people are killed. i forgot this is big corporation, they don't care, as long as it doesn't effect their bottom line. | |||
| 11/26/2011 | 57000 | ||
| Tl* the contact owns a 2008 toyota rav4. the contact stated that the engine was abnormally burning two quarts of oil every 3,000 miles. the contact took the vehicle to the dealer but the vehicle was neither diagnosed for the failure or repaired. the failure mileage was 57,000 and the current mileage was 60,000. | |||
| 11/26/2011 | 57000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that the engine was abnormally burning two quarts of oil every 3,000 miles. the contact took the vehicle to the dealer but the vehicle was neither diagnosed for the failure or repaired. the failure mileage was 57,000 and the current mileage was 60,000. kmj | |||
| 11/26/2011 | 57000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated the engine burns more oil than it should. the contact took the vehicle to the dealer and was told the failure will have to be verified. the contact had not had the vehicle tested to see if oil was burning faster than usual. the contact stated the vehicle is loosing two quarts of oil per 3000 miles. the failure mileage was 57,000 and the current mileage was 60,000.rl | |||
| 09/07/2011 | 78604 | ||
| On 9/7/11 my daughter was driving her rav 4 home from pinole to hercules (less than 5 min) and she heard a noise and the car stopped. on 3/36/11, during a 66,138 maintenance service toyota repaired the rear crank seal. we normally maintain the service close to 5,000, except this time due to lack of funds we were late. my daughter had made an appt for 78,000 service for 9/8/11, during out of town trip for my daughter's wedding. so now toyota will only repair it for $7,000.00 because we were late one time on the service, the crank froze and it needs a new engine. they feel it had nothing to do w/the crank seal. how can a brand new car, which i'm still paying for, engine break down just from being late one time. i feel that it should still be covered w/warranty (exp. 75,000), | |||
| 02/01/2008 | 2000 | ||
| Tl- the contact owns a 2008 toyota rav 4. the contact observed mice entering the vehicle from the clean air intake. she has caught 57 mice. the dealer inspected the vehicle and informed the contact that there was nothing that they could do to keep mice out. the manufacturer was aware of the failure. the vehicle was taken to a private mechanic in 2008, where they placed sealant onto the vehicle to keep the mice from entering; however, the mice were still able to enter. the current mileage was 78,000. the approximate failure mileage was 2,000. the vehicle had not been repaired. the vin was unavailable. bw | |||
| 08/10/2010 | |||
| 2008 toyota rav 4 keeps losing oil . light keeps coming on. returned to dealer on several occasions and they put in writing up to 1 qt in 1000 mile is considered normal by toyota. since oil changes are required every 5000, is toyota saying it is acceptable to be down 5 qts? asked reps for explanation and they stated they cannot provide me with one. at this rate i should have a blown engine. | |||
| 02/20/2010 | 17000 | 1 | |
| Approaching a traffic light, approximately 10-15 mph, with the brake applied, the engine of my 2008 rav4 (vin [xxx] ) accelerated for 3-4 seconds. because my foot was already on the brake pedal, i was able to keep the vehicle under control during the unintended acceleration. this has occurred only once, 3 weeks ago. after taking the rav4 to the local toyota dealer, the dealer found no computer codes stored, test drove the vehicle, but was unable to duplicate the acceleration condition. the vehicle was not covered by any of the existing acceleration recalls. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 02/18/2009 | 17500 | 1 | |
| While driving under 25 mph the vehicle without reason or notice shuts down. it is able to start up right after, however the only reason that you know it has shut down is that all the dash lights come on. this has happened about five times. the dealership says the there is nothing wrong. the vehicle has not been change in anyway. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/22/2011 | 47000 | ||
| At approximately 11:15am saturday january 22, i was stoppped at a stop light on spit brook road in nashua nh for about 30 seconds, when my leased toyota rav4l suddenly reved it's engine and started to move forward. as it did, i pressed on the brake as hard as i could, and the car continued to rev the engine and suddenly jumped forward hitting the car that was about 6 feet in front of me. at that time, i put the car in park, stopped the engine and checked to see if the woman in the car ahead of me was hurt. she was not. her car had no damage to it. she went on her way. there is minor damage to the from end of the rav4, including the bumper and grill. i got back into the car, and took it to the toyota dealer in nashua nh, that was a mile or 2 away, and explained to them what happened. they tried to blame this on the floor mat issue, and then tried to blame it on me, saying that they think my boot might have been on the accelerator. i told them that was not the case. the car was stopped for about 30 seconds when it suddenly reved the engine and accelerated into the car ahead of me. the car was left at the dealer for them to take a look at on monday january 24th, 2011. they told me that they would look into it and get back to me. | |||
| 02/19/2010 | 23800 | 1 | |
| Idle speed kicked up unexpectedly at a stop light. the engine was close to full operating temperature, about 1.5 miles from home. the air conditioning was not on. the defroster was also not on, so there was no reason for the idle to kick up. vehicle was stopped at a light behind another vehicle at an intersection. it lurched forward, but was easy to hold back with the brake. i then put my left foot on the brake and released my right foot to be sure that both brake and accelerator were not being pressed simultaneously. the high idle continued, about 1100 rpm in drive. i then put the vehicle in neutral and the tachometer read 1300-1400 initially, then slowly dropped to about 1000. once back in drive it dropped to about 800 rpm, which is normal operation. it has never done this before or since. that particular intersection has power lines and/or transformers that have interfered with my am radio in other vehicles, but not this one. *tr | |||