Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
TSB-0047-1001/28/201010033553Toyota: some vehicles equipped with 2gr-fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0351, p0352, p0353, p0354, p0355, p0356 (ignition coil primary/secondary circuit) stored in the engine control module/ecm08/23/2010
TSB-0184-0906/24/200910032729Toyota: vehicles with 2gr fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0505 stored in the engine control module or ecm (sae term: powertrain control module/pcm). *pe05/05/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
05/15/2012200001
 2008 (started at 20,000 miles, 1 year out of warranty) toyota rav 4 started a clunking noise in the drive shaft when turning the wheel. we took it in for service and the dealer said they could not duplicate the problem. it's a constant sound! why they said this is unexplainable. it's been non stop since and getting worse. we read on the internet this is common problem for rav 4 owners. we will be taking it back in again and will probably be told the same thing. i also understand there is a tag issued for this problem by toyota also. the repair is averaged to be $800 and some dealers are willing to share in the repair cost. this should be toyota's 100% responsibility! *tr
11/17/2012482551
 Happy holidays & hanukkah! bob bridge took advantage of my age & background. they charged me $1280 out the door for tsb recall service. it's unfair & absurd 4 me paying toyota's design flaws. can you please help me get in touch with portland regional office so they can start reimbursement to me? bob bridge is milking both me & toyota district managers. they took 14 days to put in new steering shaft and offered zero in-depth report on failure & steering shaft's warranty. rushed through the job and left me dying battery & alternator. t-sb-0318-08 (steering shaft recall) steering now feels hard since they didn't refill power steering reservoir. my alternator & battery was left as is with diminishing capacity. i will only pay $150 out the door labor for this tsb service, the rest will be paid by toyota's district office. when can you send me my check? *tr
11/17/201248255
 Happy holidays & hanukkah! bob bridge took advantage of my age & background. they charged me $1280 out the door for tsb recall service. it's unfair & absurd 4 me paying toyota's design flaws. can you please help me get in touch with portland regional office so they can start reimbursement to me? bob bridge is milking both me & toyota district managers. they took 14 days to put in new steering shaft and offered zero in-depth report on failure & steering shaft's warranty. rushed through the job and left me dying battery & alternator. t-sb-0318-08 (steering shaft recall) steering now feels hard since they didn't refill power steering reservoir. my alternator & battery was left as is with diminishing capacity. i will only pay $150 out the door labor for this tsb service, the rest will be paid by toyota's district office. when can you send me my check?
05/31/2012
 For a while i recall a light flashing on my dash but it would disppear before i could actually see what it was. on may 31, '12, i was able to see it was the oil light. apparently my rav4 was running low on oil and i didn't know. so on june 1 (61,469miles) i took it in and the service advisor couldn't elaborate what happened, so they topped off the oil until i was due for another maintenance. (i did have another scheduled oil change before my next incident) well, during the first few weeks of nov '12 i noticed the flashing again and i couldn't confirm what was flashing until nov 17 when i had to hit my brakes and bam, the oil light again! when we got home & rav was cooled off we checked the oil.....and guess what, i had no oil again! i took it back to the service dep't (after doing research as to this happening around the country) and since a tsb doesn't mean crap to them, i have to do this oil consumption test because i am over the 60,000mile powertrain warranty and they will not honor the life time powertrain warranty that was given to me by the previous owner of the lot. i have contacted toyota and opened a case, but they will not even began to review it until the oil consumption test comes back abnormal. so in the mean time i have to worry is my engine going to blow up due to lack of oil. this is my only means of transportation. when will toyota acknowledge that there is a problem and make this a recall rather than a tsb....is it because they don't want to front the bill? does the consumers safety not matter to them? and don't forget the tsb came out in 2011 and yet the service department didn't even think to tell me that this could possibly be the issue!
12/21/20111
 My 2008 rav 4 is burning oil at an unusually high rate. this began last december when my oil light flicked on when i was braking. when i brought it into a service station they said i had no oil. i have since brought it back to my dealer a few times for the light coming on and being out of oil. i have already done the oil consumption test back in may but toyota felt that it was normal for my car to have lost oil in 1569 miles (per the owners manual). i just had it back at the dealer because after driving only 3,200 miles since my last oil change, my oil light flicked on again. when i checked it there was no oil in the vehicle. i know there is a tsb out for this issue with my car, and several other models of toyota, but since i don't have an extended warranty on my vehicle the dealer/service dept told me to contact toyota directly. toyota did not acknowledge that i have an issue and continued to quote me page 314 of the owners manual and the oil consumption criteria on the page. for some reason they could not see the notes from my dealer from earlier in the day that i had run out of oil after 3,200 miles. the customer service rep actually said to me what is it you want us to do? i told him i want you to fix my car that you know has a problem as described in the tsb. i was told to once again do the oil consumption test with my dealer. i agree with others, if my car is set to go 5000 miles without an oil change, but i only went 3200 and had no oil, how can they not recall the vehicle or be forced to fix this known issue?!! toyota, i feel, is jeopardizing mine and my family's safety by not correcting this issue. what disturbs me greatly is that the light doesn't come on and stay on, it flicks on when you are breaking so if you miss it, you will not know you are out of oil. a recall is in order and i hope it occurs before my engine is blown!! *tr
05/31/2012
 For a while i recall a light flashing on my dash but it would disppear before i could actually see what it was. on may 31, '12, i was able to see it was the oil light. apparently my rav4 was running low on oil and i didn't know. so on june 1 (61,469miles) i took it in and the service advisor couldn't elaborate what happened, so they topped off the oil until i was due for another maintenance. (i did have another scheduled oil change before my next incident) well, during the first few weeks of nov '12 i noticed the flashing again and i couldn't confirm what was flashing until nov 17 when i had to hit my brakes and bam, the oil light again! when we got home & rav was cooled off we checked the oil.....and guess what, i had no oil again! i took it back to the service dep't (after doing research as to this happening around the country) and since a tsb doesn't mean crap to them, i have to do this oil consumption test because i am over the 60,000mile powertrain warranty and they will not honor the life time powertrain warranty that was given to me by the previous owner of the lot. i have contacted toyota and opened a case, but they will not even began to review it until the oil consumption test comes back abnormal. so in the mean time i have to worry is my engine going to blow up due to lack of oil. this is my only means of transportation. when will toyota acknowledge that there is a problem and make this a recall rather than a tsb....is it because they don't want to front the bill? does the consumers safety not matter to them? and don't forget the tsb came out in 2011 and yet the service department didn't even think to tell me that this could possibly be the issue!
12/21/2011
 My 2008 rav 4 is burning oil at an unusually high rate. this began last december when my oil light flicked on when i was braking. when i brought it into a service station they said i had no oil. i have since brought it back to my dealer a few times for the light coming on and being out of oil. i have already done the oil consumption test back in may but toyota felt that it was normal for my car to have lost oil in 1569 miles (per the owners manual). i just had it back at the dealer because after driving only 3,200 miles since my last oil change, my oil light flicked on again. when i checked it there was no oil in the vehicle. i know there is a tsb out for this issue with my car, and several other models of toyota, but since i dont have an extended warranty on my vehicle the dealer/service dept told me to contact toyota directly. toyota did not acknowledge that i have an issue and continued to quote me page 314 of the owners manual and the oil consumption criteria on the page. for some reason they could not see the notes from my dealer from earlier in the day that i had run out of oil after 3,200 miles. the customer service rep actually said to me what is it you want us to do? i told him i want you to fix my car that you know has a problem as described in the tsb. i was told to once again do the oil consumption test with my dealer. i agree with others, if my car is set to go 5000 miles without an oil change, but i only went 3200 and had no oil, how can they not recall the vehicle or be forced to fix this known issue?!! toyota, i feel, is jeopardizing mine and my familys safety by not correcting this issue. what disturbs me greatly is that the light doesnt come on and stay on, it flicks on when you are breaking so if you miss it, you will not know you are out of oil. a recall is in order and i hope it occurs before my engine is blown!!
12/01/2011
 Car is having excessive oil consumption issues. problem started around 57,00 miles when the oil light came on whenever i stepped on the brakes. took it to the dealer(keyes toyota) who told me that there was no oil in the oil pan. dealer changed the oil but neglected to tell me that there was a tsb put out by toyota for this problem. took it to the dealer a few more times and each time i expressed concern about the oil loss. dealer did not take my concerns seriously till after my powertrain warranty was up. then they told me that could document the oil loss, which they also forgot to mention when the warranty was still in effect. my car is losing about 1.5 quarts per 1000 miles. toyota will not cover the repair to fix the problem because it is out of warranty. i believe the dealer deliberately mislead me into thinking there was nothing wrong with the car till after ti was past my warranty period. powertrain warranty was good for up to 60,000 miles or 5 years. dealer tried to blame poor maintenance but when i offered to show proof that i did all the recommended maintenance, they stopped blaming the problem on that.
12/07/2009170001
 Slipping brakes, requiring frequent checkups and replacement popping noise in the steering wheel ( which after two years of complaining, i was informed is a defective steering shaft ) sudden acceleration increasing noise from under the vehicle jumping when the vehicle is place in reverse. *tr
05/06/20087000
 Tl*the contact owns a 2008 toyota rav4. the contact struck a deer while driving 75 mph. she pulled off the road to inspect the vehicle and noticed that it was on fire. the vehicle soon became engulfed in flames. the insurance company stated that the fire was due to the transmission fluid line being ruptured. the coolant dripped on the catalytic converter and caused the fire. a police report was filed. toyota is not accepting responsibility because the contact was the one who struck the deer. the failure mileage was 7,000.
POWER TRAIN - AUTOMATIC TRANSMISSION
11/27/201046397
 Tl-the contact owns a 2008 toyota rav4. whenever the vehicle was parked or driving the automatic transmission leaks transmission fluid. the vehicle was taken to the dealer who will replace the transmission under the warranty. the dealer order the parts but it will take some time before the parts are in. the manufacturer was contacted who stated he has to wait until the parts are in and offered no other assistance. the failure mileage was 46,397.-mw
01/10/2010200001
 I own a 2008 toyota rav 4, with a vin that begins with a 'j', but i have experienced a problem with acceleration when i depress the brake pedal. it has happened about 3 times in the last 4 months. the motor races and i have to press very firmly on the brake to keep the car from moving forward. i took the car to the toyota dealership where i purchased it, and they did a thorough check and could neither duplicate the acceleration problem nor find anything wrong with it the systems that they checked. that was about two weeks ago. i have not experienced that problem since, but it happened infrequently before. i am concerned that is may happen again. *tr
07/03/200850001
 1st oil change mentioned whine in trans. dealer said nothing wrong progressively got worse and 15,000 oil change said something again still; nothing wrongthis whine noise is between 38/47 mph. made an appointment and car was test driven 10 miles by district manager and dealership service manager to verify condition condition heard is normal planetary gear noise considered normal and no repairs necessary. 2008 toyota rav 4 the whine is very annoying i'm disappointed with the outcome. *tr