Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
02/23/20091
 *i am not the vehicle owner*i am the cpst who assisted with the installation of the child restraint* when installing a rf infant seat, it was discovered that the seat belt anchors overlap. i brought the belt down from the roof storage to clip into the anchor and routed the belt for the installation. the buckle for the outboard seating position was interfering because it was on the other side. when the cr is installed (which is snug), it occupies 2 seating positions. the seat belts overlap. there is no way for an occupant to use the outboard seat belt or for another cr to be installed. i folded the seat back down, thinking that the anchor could be moved, but the stalk was too short and it was contained within a sort of pocket. i advised the parents to keep the cr installed in the center and called toyota. they assured me that the cr is installed correctly and they will look into the overlap. they also agreed with me as i told the vehicle owner to not allow an occupant to sit in that outboard seating position. *tr
09/21/20086200107/11/2008
 Tl*the contact owns a 2008 toyota rav4. the seat belt wrapped around one of the passengers waist and became locked in place. each time the passenger would take a breath or move, the belt would lock tighter and tighter around the passenger. the seat belt was cut to remove the passenger from the vehicle. the failure mileage was 6,200 and current mileage was 7,500. updated 11/14/08 *cn updated 11/18/08.*jb