Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/17/2009 | |||
| Tl*the contact owns a 2008 toyota rav4. the contact noticed mice entering the vehicle when it was parked. the vehicle was taken to an authorized dealer for diagnostic testing. the mechanic stated that the failure was contributed to the clean air filter not exhibiting a screen to shield the mice from entering the vehicle. the technician recommended that traps be set to catch the mice. the traps were set, but there were no resolutions. the failure mileage was unknown and the current mileage was 13,500. | |||
| 04/01/2008 | 2500 | 1 | 12/29/2007 |
| Tl*the contact owns a 2008 toyota rav4. while driving 35 to 45 mph with both rear windows opened, the air pressure is very strong and unbearable on the contact's ears. a report was filed with the manufacturer, but they stated that no action will be taken at this time. the contact will take the vehicle to the dealer for a diagnosis. the failure mileage was 2,500 and current mileage was 5,300. updated 09/13/08.*lj updated 09/17/08. *jb | |||
| STRUCTURE - BODY | |||
| 06/01/2011 | 20000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that while at the dealer, the contact was informed that the vehicle was unsafe to drive to the extensive rusting of the frame, driveshaft, front control arms, rear suspension, rear shocks, and the passenger rear rim. the contact was also informed that rust was not a defect but environmental. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 42,000. mah | |||
| 06/01/2011 | 20000 | ||
| Tl- the contact owns a 2008 toyota rav4. the contact stated that a dealer informed her that the vehicle was unsafe to drive due to the extensive rust to the frame, drive shaft, front control arms, the rear suspension, rear shocks, left drive shaft, and the right rim. the contact was also told that rust was not a defect and instead was environmental. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure mileage was 20,000 and the current mileage was 42,000. dt | |||
| 03/11/2012 | 57000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated the right passenger window fail. the window does not wind down and there was a burning smell coming from the window. the dealer was notified who stated there are no recalls or warranty for this problem. the vehicle was not taken to the dealer. the manufacturer was not notified. the failure mileage was 57,000. mw | |||