Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V113000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 1363244 | 04/13/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2008 through 2011 lexus lx570, 2003 through 2009 toyota 4runner, and 2006 through 2010 rav4 vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | The remedy plan is under development, but will involve modification or replacement of the accelerator pedal and replacement of any toyota all-weather floor mat. toyota has not provided a schedule for owner notification at this time. further information concerning the remedy and the owner notification schedule is expected from toyota. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota's recall campaign numbers are 90l (toyota) and 90lg (lexus).customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.this recall is an expansion of safety recalls 09v-388 and 10v-023. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/24/2013 | 56340 | ||
| Was driving 2008 rav4 out of town with my wife. came to a stoplight and quickly applied brakes and engine started revving upward. had to press on brake with full force to keep the car from accelerating through the red light. shifted to park and the car bucked and engine almost red-lined at 6000 rpms. shifted to drive and went through red light and pulled off to the side. tried to replicate in neutral and could only get to 5000 rpms. thank goodness no one was in front of me and my wife wasn't driving as i don't think she would have known how to react to such an unexpected and dangerous situation. brought to dealership and they performed health check analysis and said all ok at this time. unhappy with the result of the check, called dealership back and was told to call 800-331-4331 (toyota headquarters in ca) to file a report. rep took down all of the information and put me on hold to check into the matter. created a case number and notified customer service manager at dealership to have a field tech rep look at the car. hoping they can rectify the situation (computer glitch?) as my wife is now afraid to drive the car for fear of possible damage, injury or death. since the 2008 wasn't part of the recent acceleration/floor mat recall, if you've had a similar scare with your 2008 rav4, please call the 800 number and report it for further investigation. | |||
| 11/30/2012 | 40000 | ||
| Tl-the contact owns a 2008 toyota rav-4. the contact stated that while sitting idle with the brakes depressed, the vehicle suddenly accelerated as the engine rpms abnormally increased. the contact crashed into the rear of another vehicle, causing that vehicle to crash into a third vehicle. the contact was not injured. the police were contacted and a report was filed. the vehicle was later towed to the dealer for diagnosis. the technicians were unable to duplicate or diagnose the failure. the manufacturer was contacted and advised her that they would send an investigator to inspect the vehicle. the failure and current mileages were approximately 40,000. kmj | |||
| 11/30/2012 | 40000 | ||
| Tl-the contact owns a 2008 toyota rav-4. the contact stated that while waiting in a drive thru and her foot depressed on the brake. the motor started to rev and the vehicle accelerated and crashed into the vehicle in front of her causing that vehicle to hit another. there were no injuries sustained during the crash. the police were contacted and a report was available. the vehicle was later towed to a dealer for diagnosis. the vehicle was unable to reenact the failure. the manufacturer was contacted and they advised her that they would send out another investigator. the failure and current mileages were approximately 40,000. tb | |||
| 08/20/2012 | 55000 | 1 | |
| Car was pulling into parking space. suddenely, engine revved up, accelerated, and jumped the curve. was able to stop the car when applied the brakes. *tr | |||
| 08/20/2012 | 55000 | ||
| Car was pulling into parking space. suddenely, engine revved up, accelerated, and jumped the curve. was able to stop the car when applied the breaks. | |||
| 08/14/2012 | 60000 | 1 | |
| I was pulling into a parking space in a lot in front of a building. in a split second the car had jumped the curb up onto the sidewalk and crashed through the brick wall and window in front of me. i was applying the brake as hard as i could and tried and succeeded into shifting it into park. the airbags did not deploy and i was not injured and did not hurt anyone else - thank goodness. the only explanation other than unintended acceleration was that i hit the accelerator very hard and i do not believe i did that. i had not been distracted by anything and had no sense of my foot slipping from the brake or anything like that. *tr | |||
| 05/15/2012 | 33000 | ||
| Tl* the contact owns a 2008 toyota rav4. the contact stated that while stopped, she removed her foot from the brake pedal and the vehicle surged forward unexpectedly. the brakes were applied with extreme pressure, but the vehicle accelerated down a hill and crossed into a patch of large rocks. the contact suffered injuries when her head made contact with the rear view mirror. the vehicle was towed to an authorized dealer, where the failure would be diagnosed. the vehicle was not repaired. the vin was not available. the failure and current mileages were 33,000. | |||
| 05/15/2012 | 33000 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stated that while stopped, she removed her foot from the brake pedal and the vehicle surged forward unexpectedly. the brakes were applied with extreme pressure, but the vehicle accelerated down a hill and crossed into a patch of large rocks. the contact suffered injuries when her head made contact with the rear view mirror. the vehicle was towed to an authorized dealer, where the failure would be diagnosed. the vehicle was not repaired. the vin was not available. the failure and current mileages were 33,000. sm. | |||
| 05/15/2012 | 33000 | ||
| Tl- the contact owns a 2008 toyota rav 4 . the contact stated that while being at a complete stop and removing her foot off the brake pedal the vehicle accelerated unintended. the brakes were applied with extreme pressure when the vehicle went down a hill over a path of large rocks injuring the contacts head by hitting the rear view mirror. the vehicle was towed to an authorized dealer where the vehicle will be diagnosed. the vehicle was not repaired. the vin was not available . the failure and the current mileage was 33,000.cv | |||
| 03/01/2010 | 18000 | ||
| Tl- the contact owns a 2008 toyota rav-4. the contact stated that when driving approximately 5 mph and depressing the brakes, the vehicle would continue to accelerate. the contact would have to use extreme force on the brakes in order for the vehicle to stop. the vehicle was taken to the dealer where they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 18,000. kmj | |||
| 03/01/2010 | 18000 | ||
| Tl-the contact owns a 2008 toyota rav-4. the contact stated that when driving approximately 5 mph and depressing the brakes the vehicle would continue to accelerate. the vehicle was able to stop by using extreme force. the vehicle was taken to the dealer and they advised him that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 18,000. tb | |||
| 11/25/2011 | 54000 | ||
| Tl- the contact owns a 2008 toyota rav 4. the contact was driving 52 mph when a roaring noise emitted from acclerator pedal after being deressed and the vehicle increased in speed unexpectantly. the failure caused another behicle to crash in the vehicle's rear end. the vehicle was not destoryed. the crash caused no injuries and a police report was taken. the vehicle was taken to the dealer. the manufacturer was contated. the vehicle was not repaired. the failure and current mileages were 54,000 .rds | |||
| 09/26/2009 | 75000 | ||
| Date is approximate, but this has happened numerous times, not always under the same conditions. it has happened after being driven in light rain & heavy rain & after vehicle being parked & restarted all of the lights would be illuminated. initially while driving in moderate rain multiple vehicle warning lights illuminated, cruise control failed on freeway @ set speed of approx 60mph due to rainfall. while continuing to function the vehicle started to feel like it was rolling on marbles & the feel is a little unnerving, but you are able to maintain control of the vehicle. diagnostics reveal multiple codes, but once reset all lights are out & the vehicle drives normally again until driven in rainy conditions. independent garage said to take it to toyota when the rain induced the warning lights again & i'm headed to a toyota dealer this morning after a light rain on saturday morning all lights illuminated again & the cruise will no longer engage. don't know if this has been reported by any other rav 4 owners, but independent garage so far has said we can't find a failure just a lot of codes & once we clear the codes it is okay. if i understand the premise of the warning lights they are there to indicate something requires attention - so my faith in there's nothing wrong or we can't find anything is a little shaken. i spoke with toyota & they deny that this has ever been reported by any rav 4 owners & i would have to bring it to them when the failure & warning lights come on - they will see them this morning. thank you for your time. | |||
| 05/09/2011 | 66010 | ||
| My 2008 toyota rav4 cruise control fails to hold speed during up hill climb and causes engine surges. | |||
| 02/07/2011 | 26500 | ||
| Tl-the contact owns a 2008 toyota rav-4. the contact stated that after putting his vehicle in gear to park his vehicle suddenly accelerated forward without warning to 7,000rpm's. he was able to stop by placing the vehicle into neutral. the vehicle has not been inspected by a dealer nor has it been repaired. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 26,500. tb | |||
| 12/10/2010 | 32000 | ||
| Tl. the contact owns 2008 toyota rav-8. the contact stated while 50 mph the vehicle suddenly accelerated to 65 mph without warning. the contact started to shift the vehicle into park and drive to slow the vehicle down. that did not slow down the vehicle so the contact rubbed to tires along the curb to stop the vehicle and applied the emergency brake to stop the vehicle. the vehicle was not damaged. the contact called the police and fire department. after the vehicle stopped the contact fainted and was taken to the hospital. a police report was not filed. the contact has not called the manufacturer. the contact stated the sudden acceleration could have killed someone. the failure mileage was 32,000. jo | |||
| 10/16/2010 | 35855 | ||
| 2008 toyota rav4 (35k miles) purchased in 12/07. after a 40 mile drive, we were sitting in stop and go traffic for approx 20 minutes. during a stop, the engine began revving loudly and lunged forward. with both feet still on the brake, the car continued to creep forward until hitting the vehicle in front of us. then the car was put into neutral and ignition was shut off. this is the first occurrence. after settling down, and discussing the accident with the other vehicle, no damage to their car, so no need to file an accident report. we called toyota to file a complaint. and took the car directly to the nearest dealer. after a checking out the car, they found no issues, and said the car was 'to toyota's specifications', and there was nothing they could do. they also said they couldn't guarantee how it could happen again. | |||
| 08/10/2010 | 54000 | ||
| Bought '08 toyo rav4 new from serra toyo in b'ham al. now with 54k miles and no problems until now. about 10 days ago while in traffic and upon braking for traffic signal, as we came to a near stop, with foot on the brake pedal, the car accelerated and lunged forward about 8-10 ft stopping only inches short of the car ahead of us. i had my foot firmly on the brake pedal the entire time and the car had decelerated to a near stop, so this is not a stuck accelerator. floor mats were not near the accelerator pedal. even so, i decided that i must have erred in some way and moved on. about two days later as we were pulling into a business, we had an identical repeat, this time coming within inches of hitting the front of the business. there was no doubt this time that this was not operator error. it is the distinct feeling of the acclerator being pushed down and overriding the brake. each time, the stop was not as a result of my foot on the brake, it was simply related to the fact that the acceleration stopped before we hit anything. i called for a flatbed and paid $160 to have the vehicle towed 60 miles to the dealership as driving was not an option. serra assured me that they would take this very seriously and would have investigators come in and check the car out. they called me today to tell me that everything checked out fine and there was nothing wrong with the car and we could pick it up. i absolutely refuse to drive this car again. we live on a major hwy and if this had occurred at the end of our driveway it could have produced tragic results. i need help! what do i do? i called toyota customer serv. and they said if the investigators say nothing is wrong, there is nothing for them to do. the '08 rav4 is not included in the recalls and i suspect that toyota is simply going to refuse to acknowledge this so they don't have to address yet another model year. if you have other reports of this in a '08 rav4, please take them seriously. please advise | |||
| 06/12/2010 | 14415 | ||
| Tl-the contact owns a 2008 toyota rav4. the contact stops her vehicle to park but as she removes her foot from the brake pedal the vehicle acclerated. she steered the vehicle into the curb to stop the accleration but the vehicle went over the curb into a fence and crash into a utility pole. the contact went to the hospital with a fractured foot and crush dentures. there is a police report if needed. the vehicle was towed by the insurance company and the vehicle was total. the vehicle had acclerated before and was taken to the dealer but was told her vehicle was not part of the recalland there is no failure. the vehicle was never repaired. the manufacturer was not contacted. the failure mileage was 14,415.....mw | |||
| 05/14/2010 | 7100 | 4 | |
| Purchased toyota rav 4 2008 [xxx] on 12/07. 4 incidents of throttle opening. first 2 occurred within a few weeks of each other when car was new. engine started to race at high rpm when placing car in park after having been driven on an outing for a period of time. not reported to toyota. early may 2010, in congested construction traffic inching along, throttle opened again. stayed hard on brake but car kept inching forward and tapped a car in front before i put car in neutral. reported incident to national toyota and brought car to local dealership. they could find no problem. may 14 with wife in car, foot on brake attempting to park, throttle opened up completely-red line rpm. immediately placed car in neutral as engine continued to race for 20-30 secs. dealer could find no problem as well as national company technician a week later. we offered to let technician keep and drive our car for a month or two in the hope that the problem would manifest itself but toyota declined. car is essentially new, no scratches, dents etc. 7200 miles. we told toyota that we are a family far removed from litigious behavior and agitating trouble. as my family is now not comfortable with driving the car we are being forced to trade this car in at a dealership (we could not in good conscience sell it privately) for a price that is nowhere near its value. we have explained this to toyota. all we want is for this problem to be recognized and fixed on our car. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 05/01/2010 | 15250 | ||
| My fiancee and i were driving, 2008 rav4/limited/v6/4wd. we were at a stop light. i was driving, i had my foot on the brake for about 30 seconds waiting for light to turn green. it was a busy intersection here in denver and there was a car in front of us. all of a sudden the accelerator took off and i could feel the car trying to move forward. luckily, i already had my foot on the brake and i pressed down even harder on the brake as i immediately put the car in neutral. when i put it in neutral the accelerator continued to rev higher than it was before. i slammed the gear shift into park and shut the car off. we were obviously shaken from this and just sat there for a minute as we realized what had just happened. my fiancee wanted to get out of the car and call a tow truck. i wanted to try and start the car again but leave it in park and test it out. i started the car without touching the brake and it did it again. every light on the dash board lit up like a christmas tree. we were in park so the car could not move but the rpm's were on the way to redlining and i turned off the car again. the lights around the speedometer had never lit up like that before. serioulsy every dummy light on the car was lit and flashing. we were completely scared at this point and we just turned on the emergency lights and just sat there in shock. we sat there for ten minutes at this busy intersection trying to fiqure out what to do. i decided to try it again and this time the car started normally. my fiancee was afraid to drive it but i assured her if it happend again i could just put it in neutral and we could pull over to the side of the road. we drove directly to the dealership. we explained what happened and they said the would check it out. they called later that day and said all the diagnostic tests were normal. they told me it must have been the floor mats. that is impossible since the floor mats weren't even touching accelerator. updated 05/12/10 *bf | |||
| 12/01/2009 | 1100 | ||
| Tl*the contact owns a 2008 toyota rav4. the contact was driving approximately 35 mph when the accelerator pedal was engaged the speed failed to increase; however, the vehicle hesitated and lunged forward. the vehicle was taken to the dealer where the technician was unable to diagnose the failure. the failure occurred on several occasions. the failure mileage was 1,100. the current mileage was 1,500. | |||
| 04/19/2010 | 6230 | ||
| Tl*-the contact owns a 2008 toyota rav4. while driving approximately 2 mph entering a parking space the accelerator pedal was engaged. suddenly, the engine began to revv high. the contact applied excessive body force to the brake pedal before the vehicle came to a complete stop. the failure occurred on three separate occasions. the vehicle was taken to an authorized dealer where the technician was unable to locate a problem. the failure and current mileages were 6,230. | |||
| 01/14/2009 | 13631 | ||
| I was driving my 2007 toyota rav 4 and i was stopped at a traffic light. when the light turned green, i turned left and the car started to race and accelerated to 40 mph and stuck there. i tried pressing on the brake pedal and nothing happened. i swerved to miss two cars and the car kept going. i tried putting it into neutral and nothing happened again. i then called my father who is familiar with cars and told him the story and he told me to try the emergency brake and that didn't work either. he instructed me to try it again and this time the car jolted forward and slowed down. i pulled over and turned the iginition ff and was very shaken and quite upset. i had the car towed to lia northampton toyota and informed them i would not be driving this leased car again unless they looked at it throughly and repaired it. the tech verified a high ldle . the tech found a throttle plate was mechanically sticking. they replaced the throttle body. i also had them document it and give me paperwork. i did contact them when the recall was announced and they told me that 2007 was not part and they would not look at my car again | |||
| 03/30/2010 | 1 | 01/17/2009 | |
| S10 appropriate handling re incident of sudden unintended acceleration fm owner of a 2008 toyota rav4 on 1/17/2009. *tgw the consumer stated while backing out of the garage, the vehicle suddenly accelerated out of control. the vehicle went 150 feet, before he was able to bring it a stop. two days later, the vehicle accelerated again and crashed into the garage. the vehicle was towed to the dealer. upon an inspection, they could not find anything wrong with the vehicle. *jb | |||
| 08/15/2008 | 5000 | 1 | |
| I was attempting to pass a semi on an uphill in my new 2008 rav4 when the accelerator became stuck. i had floored the gas pedal since i was going uphill and passing, but when i eased my foot off the pedal remained pressed to the floor. i had entered a single lane construction zone and was accelerating rapidly. i stomped on the accelerator hoping to spring it loose and tried the brakes, to no avail. as i was reaching speeds well into the 90's and within seconds of plowing into the traffic ahead of me i reached down and grabbed the gas pedal and pulled up on it. it did come up then and i was able to slow the car down in time to avoid crashing. i was terrified and thought i would die. i took it to the dealer we had purchased it from and they insisted it was caused by my floor mat and that it was my fault since it was not a toyota floor mat. i told them there was nothing obstructing the pedal when i reached down for it, it was simply stuck. they continue to blame the floor mat, my car has not been put on the recall list and it scares me every day to drive it. i never, ever floor it and now know to put it in neutral should it happen again---although i have heard some people crashed because they could not get the car in neutral. i am very upset that toyota blameshifts and dodges the issue by blaming the mats and refuses to do anything about it. their recall hotline told me it is my problem since my car is not on the recall list. i did buy their mat after the incident, only to be told later that i should remove it since it could cause accelerator entrapment. my dealer still blames the whole problem on my non compliant mat even though they recalled their own mats, too. it is very disturbing to find out that this has been happening to so many others and going on for a long time. so many deaths and accidents, and i easily could have been one. we have bought 5 toyotas from this dealer and have had no support and have been treated rudely. *tr | |||
| 04/01/2009 | 3 | ||
| Fax fwd ltr fm re sudden unintended acceleration in a 2008 toyota rav4, reply to utica, ny ofc. *tgw each time the consumer experienced sudden acceleration, she was approaching an intersection with several cars stopped at a red light. the consumer stated the only way to stop the vehicle, was by turning it off. *jb | |||
| 10/10/2009 | |||
| Tl*the contact owns a 2008 toyota rav4. the contact was driving approximately between 55-65 mph. there was a sudden increase in acceleration. the vehicle failed to slow down when the brake pedal was engaged. the ignition key was turned to the auxiliary position and the vehicle came to a complete stop. the engine was restarted after two seconds; the vehicle was able to resume normal operation. the identical failures occurred on a separate occasion. the vehicle was taken to an authorized dealer. the vehicle has not been repaired for the malfunction. the failure mileage was unknown. | |||
| 11/30/2008 | 1000 | 1 | |
| 2008 toyota rav-4 surges. since purchasing the vehicle in november 2008, my vehicle has sporadically surged when coming to a stop and also when driving with foot on accelerator. i will have my foot on the brake and the car will surge as if i am pressing on the accelerator. when i am driving, it surges as if i am pressing the gas pedal up and down, although my foot remains steady. i complained about this the first time that i took my vehicle in and each time i have an oil change. i have been told that there is not a problem. i think that there must be more to the toyota recall because my vehicle that is not subject to the recall appears to be having similar issues. i complained about this long before this recall was announced. *tr | |||
| 02/20/2010 | 17000 | 1 | |
| Approaching a traffic light, approximately 10-15 mph, with the brake applied, the engine of my 2008 rav4 (vin [xxx] ) accelerated for 3-4 seconds. because my foot was already on the brake pedal, i was able to keep the vehicle under control during the unintended acceleration. this has occurred only once, 3 weeks ago. after taking the rav4 to the local toyota dealer, the dealer found no computer codes stored, test drove the vehicle, but was unable to duplicate the acceleration condition. the vehicle was not covered by any of the existing acceleration recalls. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 03/09/2010 | 38000 | ||
| Tl* the contact owns a 2008 toyota rav 4. while driving 5 mph slowly into a parking space her vehicle abnormally accelerated and proceeded onto a nearby curb, the vehicle continued to accelerate until it crashed into a brick building. the engine continued idling as the passenger placed the vehicle into the park position and exit the vehicle. the driver also got out of the vehicle on the passenger side. the wheels on the vehicle continued to move as if it wanted to continue accelerating. the driver and passenger both suffered minor injuries from the crash. the vehicle was destroyed. the failure mileage was 38,000. | |||
| 02/05/2010 | 13889 | 3 | |
| Dated: march 10, 2010 i own a 2008 rav 4wd. on three separate occasions when driving the car engine began to accelerate badly, we took the car for service to the interstate toyota, in monsey, ny on two separate occasions, first on february 17th and then on february 23rd, 2010. interstate toyota claims that they can not duplicate the problem, therefore they do not know how to fix our racing situation. the dealer informed us that they obtained a case number for us and that we should contact the manufacturer at 1 800 331 4331. our complaint is that in as much as we called the manufacturer we could not get thru to any one. the dealer will not make any repairs unless they are ordered by the manufacturer. what should we do? in anticipation for your assistance, we thank you. *tr | |||
| 01/01/2008 | 943 | ||
| Tl*the contact owns a 2008 toyota rav4. while driving 5 mph in reverse up a hill the vehicle began to idle excessively and the rpms increased between 1,500 to 2,000. when the cruise control was activated, the over drive engaged without warning or assistance. she took the vehicle to the dealer for the failures several times. the dealer was able to recreate the failure. the dealer told her not to use the cruise control and that whenever she drove in reverse, the normal rpm should be between 700 and 900. the dealer also stated that since there was no software created to correct the failure they were unable to repair the vehicle. the failure mileage was 943 and the current mileage was 24,000. | |||
| 03/03/2010 | 14000 | 1 | |
| As i was coming to a red light, i applied my brakes, but they were not working as usual- not stopping the car quickly. i had them all the way to the floor, finally got the car stopped, but the engine was running so fast and loud. i put the car in neutral, rpms dropped momentarily, went back up. i kept switching back to drive, then to neutral, till the engine began to run normally, not racing. *tr | |||
| 10/08/2008 | 3000 | ||
| Tl* the contact owns 2008 toyota rav 4. the contact depressed the brake pedal and the vehicle came to a halt. suddenly, the vehicle abnormally accelerated and crashed into a preceding vehicle. the vehicle did not halt and proceeded to crash into the preceding vehicle 2 additional times. the brake pedal was depressed with such force in an attempt to stop the accelerating vehicle that the actual brake pedal fractured. the police and ambulance arrived to the scene and occupants from the foregoing vehicle suffered unknown injuries. the vehicle was towed to a dealer where they could not duplicate the failure. the dealer advised the cause of the crash was due to floor mat interference. all repairs were covered by her insurance company. the manufacturer was contacted and currently, she was awaiting a response. a police report was available. the approximate failure mileage was 3,000 and the current mileage was 14,500. | |||
| 03/04/2010 | 9800 | 1 | 09/15/2008 |
| Tl* the contact owns a 2008 toyota rav4. the contact stated as she was parking, the vehicle accelerated and she hit another vehicle's bumper and almost ran into a wall. she was pressing on the brakes as hard as she could until the vehicle stopped. the police was called and there was a police report filed. the toyota manufacturer was called and they stated they will return her call within two days. he failure mileage was 9,800. updated 04/15/10. *lj the consumer no longer owns the vehicle. updated 05/10/*jb | |||
| 11/01/2008 | 6963 | ||
| Tl* the contact owns a 2008 toyota rav4. the contact started the ingition. the vehicle was positioned into the selected gear, followed by an unexpected increase of acceleration. the contact was able to stop the vehicle. the identical failure occurred on three separate occasions. the vehicle has not been repaired for the malfunction. the failure mileage was 6,963. the current mileage was 29,000. | |||
| 04/08/2009 | 35000 | ||
| Tl*the contact owns a 2008 toyota rav4. the contact stated that her vehicle had unintended acceleration which occurred intermittently. the contact was driving approximately 30 mph. when the failure occurred, the contact had to put the vehicle in neutral in order to slow it down and the rpms increased rapidly. the vehicle was diagnosed by the dealer three times and they were unable to diagnose of duplicate the failure. the toyota manufacturer was also called and a claim was filed. the vin on her vehicle begins with a j and they have stated that since it was made in japan; therefore, the failure should not have occurred. the failure mileage was 35,000. | |||
| 12/03/2009 | 17000 | 1 | |
| I have a 2008 toyota rav4. i had an incident in the fall of 2009 where, as i was braking and slowing down, my engine revved up without my touching the gas pedal, and i stepped on the brake and put my car in neutral. didn't understand what had just happened but thought it was maybe my fault somehow. in early dec. i pulled into a parking space, front end forward, and there was another parked car opposite my car, facing mine. as i was slowing down and braking, the engine revved and i had to slam my foot on the brake to avoid hitting the car in front of me. i called my dealership immediately from my cell phone, right there in my car, and told them what happened. they asked me if i was wearing heels, did i step on the accelerator by mistake, did the floor mat get caught?...and i said no to all of that. i went in the next day to service, and they spent several hours looking at my car, checking things out. when they were finished, they said they couldn't make my car do what i told them it did. could not find a problem. asked again about shoes, wrong pedal, etc. since then, i had one more experience with acceleration at the top of a hill where took my foot off the gas and the motor continued to accelerate. right about that time the news of the toyota problems was beginning. i called my dealership and asked why i had not received a letter about a recall. i was told that my toyota had been built in japan and therefore it does not have the accelerator problem and is not on the recall list. what do i do now?? *tr | |||
| 03/02/2010 | 20000 | ||
| Tl*the contact owns a 2008 toyota rav4. the driver was traveling approximately between 30-35 mph, on normal road conditions. the vehicle was rear ended and rolled over three times, and crashed into four vehicles. the front end of the vehicle landed in an upward 90 degree angle position. there were no personal injuries. the police was called to the scene. the vehicle was towed to a collision center. the failure mileage was 20,000. | |||
| 02/15/2010 | 24000 | 1 | |
| I am the owner of a 2008 rav4. i was traveling with cruise control at 50 mph as i approached a down grade toward a traffic light i manually took the car out of cruise control expecting to slow some. i realized that i needed to slow more and applied the brake pedal. however, i could feel the car fighting the brakes. i put the car into neutral and was able to stop for the lights. when i did this the engine was racing while stopped. when the light changed i put the racing engine into drive. i jerked forward and has been ok since. i reported this to the dealer. i was told that another owner of the same year and model reported a similar event that day. this is different than the runaway cars reported in the news, as the car did not accelerate to max speed. toyota seems not to be responding to cars made before 2009. i think this is a computer problem where the cruise control did not turn off and the stepping on the brakes did not take it out of cruise control either. on feb 19 i reported this to the toyota dealer and was told that another person had reported this same type of thing that same day. they look for error codes but found none. *tr | |||
| 02/13/2010 | 12000 | 1 | |
| On feb. 13th 2010 i experienced a near accident due to an unintended sudden acceleration on a 2008 toyota rav4. i initially released brake and hit it again and vehicle stopped just short of a toll booth barricade. i later investigated and upon related search on internet came across the sudden unintended acceleration problem. in my case i was paying a toll when car accelerated, i believe i hit the accelerator pedal and brake at same time. i am very concerned that the nhtsa has not mandated a brake override for all small vehicles where pedal error can easily occur. i believe the majority of sua incidents i have looked at that serious (sudden), that pedal error is being under reported as most drivers deny it. i am not. but is serious human factors issue in all small cars driven by large americans. *tr | |||
| 02/08/2010 | 13888 | 1 | |
| While driving into my garage with foot on the brake the rav4 started racing very badly, at that point i shut off the engine. i started the engine again and the car acted normal. we took the car to the toyota dealer, they claim that my car is not on the recall list, and that they can not duplicate the problem. at this point i am terribly afraid to drive the car. what can i do? *tr | |||
| 02/18/2010 | 10500 | ||
| Tl*the contact owns a 2008 toyota rav4. while driving 3 mph, into his driveway very slowly and as he applied the brakes his vehicle then accelerated on it's own with his foot on the brake pedal. the driver stated that he turned the vehicle off to stop the vehicle. the driver had 1 other passenger in the vehicle. the driver notified the dealer. the failure mileage was 10,400 and the current mileage was 10,500. | |||
| 01/18/2009 | 42000 | 1 | |
| Hello, on jun 26, 2009 my wife and i purchase a certified toyota rav4. we have had nothing but problems. electrical problems: abs light, brake, and egf light remain lite. repairs are: brake switch replacement, igy relay replacment. in addition the cruise control would not function and sometimes the transmission would be stuck in reverse. unable to shift out of this gear position. a local mechanic found the problem in that the connections in the wiring harness are filled with water. he was unable to determine how the water got there. a few days later, the same problem returned.. i am writing to share with you my concern of the electronic problems with the 2008 rav4 from toyota. town toyota service manager, wenatchee, wa told us not to worry aboutit as it is still safe to drivewith abs, brake, and egf lights illuminated. i did contact toyota (via emai) but no response. i question the validity of that statement in light of recent recall news and thought you should know. *tr | |||
| 02/15/2010 | 9500 | 1 | |
| I have a 2008 rav4, it has been accelerating on a small scale for the last three months. i took it in to my dealer and was told that my parts were made in japan and not north america, and they found nothing. about a week later my husband, daughter-in-law and granddaughter were headed to a hockey game. i was driving, we were coming up on a red light when i started to apply the brakes, at the same time the vehicle started to accelerate. this was much more than had happened before. i stood on the brake and flew through the redlight, i screamed for my husband to put it in neutral, he had trouble doing so. i thought we were all dead. the person that had the green light must have seen we were having a problem, as he stopped to let us race through. it slowed after a bit, and went back to normal. when we were accelerating i noticed the rpms to be over 3, i couldn't watch it that closely for fear i would completely lose control of the vehicle. we returned the vehicle to the dealer and was told that we would have to call california and put in a complaint. we did that and were given a case number. after four days of no return call we called the dealer and asked for an update as to what would go on now. they said that someone would have to come and inspect the vehicle, i asked if we could have a loaner and i was told not until toyota decides there is a problem. my car has been in the dealers hands for a week today and we have no car. although toyota reps have been pleasant, we don't feel that they really know what is going on. we have been told that it will be inspected tomorrow. we will wait for the call, but will not receive the car until it is fixed and there is a guarantee that it won't do it again. i will not kill myself or anyone else because of this issue. *tr | |||
| 02/20/2010 | 6000 | 1 | |
| I was driving uphill on a snowy driveway. the vehicle began to speed up. i applied the brakes (which caused the abs to pulse very rapidly), but the car did not slow down. i shifted into neutral and the engine immediately revved to a fairly high rpm. i turned off the key and restarted the vehicle which now ran normally. this rav4 does not have any optional floor mats and has only 6000 miles on it. this is a 2008 rav4 and, as such, is not included in the current recall. *tr | |||
| 11/30/2008 | 1000 | 1 | |
| During normal driving, my wife and father-in-law have experienced multiple incidents of unintended acceleration or surging on our 2008 rav4 (awd, 6-cylinder). this is typically occurring at highway speeds or light acceleration above ~25mph. this has been occurring since right after we purchased the vehicle in october 2008. dealer could not verify problem and no error codes were found. the anti-skid control comes on randomly and applied the brakes also, usually while vehicle is stopped. when foot is removed from brake, vehicle stays stopped until accelerator is push and then system releases the brakes and anti-skid light goes out. dealer could not find any error codes for this either. this is a vehicle with a vin number beginning with j, which has been excluded from recent recalls. *tr | |||
| 12/01/2007 | 4000 | 1 | |
| My 2008 rav4 suv suddenly goes to full throttle on its own. i have to put both feet on brake pedal while trying to get the car out of gear. this has happened intermittently since purchasing this suv new. i have been back to the dealership several times and they can't find a problem. they said that they need to see the car while it is racing up, but i don't know when it will happen and i can't make it happen on will. *tr | |||
| 10/13/2007 | 19754 | ||
| Tl*the contact owns a 2008 toyota rav4. whenever he drove the vehicle at various speeds and removed his foot from the accelerator pedal, the speed and the rpm | |||
| 11/20/2009 | 10000 | 1 | |
| Mother was driving home from work when her 2008 toyota rav4 suddenly veered left and accelerated head on into a tree. witness statement that she was driving normally previous to accident. no health issues to explain events. *tr | |||
| 07/15/2009 | 40000 | ||
| Tl* the contact owns a 2008 toyota rav 4. the contact stated that while driving at 25 mph when she accelerated to get on to another lane the accelerator petal became stuck. she put her foot on the brake and it slowed the vehicle down a bit, then she put it in neutral. she then proceeded to drive and the petal came back up. this failure had occurred 2 times at the time of the complaint.the vehicle was taken in to the dealer where they could not duplicate the failure. there had been no repairs done to the vehicle to date. the failure mileage was 40000 and current mileage was 46628. | |||
| 02/12/2010 | 15 | 1 | |
| Continuous brake and acceleration problems on my 2008 rav4 that is not being addressed. i've had several near misses and i | |||
| 10/01/2009 | 250000 | 1 | |
| I have a toyota 2008 rav 4. in october of 2009 i had the first of several intermittent sudden acceleration incidents, almost taking out a parking garage gate. after accelerating, then removing my foot from the gas, the car will occasionally have a burst of sudden acceleration and lurch forward. i contacted the dealer in october of 2009- they said it must be user error or the floor mats. i removed floor mats, still had the problem. the dealer said there is no problem, but adjusted the electronics. problem continues intermittently. i contacted the dealer again in january and february 2010, they said they acknowledge the problem but it isn't covered under the recall- they won't do anything to fix it. i received the same answer from the toyota hotline. *tr | |||
| 02/08/2010 | 37600 | ||
| Was parking the car in a small congested commercial parking area. i turned a corner and saw a space, but had to back up to pull in straight. as i proceeded very slowly, i was only a few feet from the parked car facing my car. suddenly, as i was about to stop my car, the engine raced and my car jumped forward into the front of the other car. as i was only a very short distance from the car, my car did not have time to accelerate to any great speed. | |||
| 08/20/2009 | 15300 | 1 | |
| Last august i experienced a stuck accelerator on my 2008 toyota rav4. it happened only once and hasn't repeated. it was while approaching an intersection red light fortunately with no cars in front of me. i was able to overcome the acceleration by standing on the brake and shifting into neutral. when toyota came out with the recall for floor mats my car was not one of the models with those typr of floor mats and the mats in the car are fastened down. toyota's current recall does not include this model and a check of the accelerator pedal confirms that this is not one of the current pedal replacements. my vehicle was produce in japan not the usa. i suspect that this was more of an electronic problem than a pedal problem. i'm concerned that it could happen again. since my year and model is not on the recall how can i get help before i or my wife experience it again? *cn | |||
| 02/05/2010 | 19500 | 1 | |
| Acceleration incident parking. driving into a parking space in chelsea mi, doing a little under 5 mph the car suddenly surged forward. i applied the brake even harder and the abs engaged. fortunately i missed the bmw parked in front. been driving this car for 19 months and nothing like it occurred before. toyota dealership i had just been to for a lube change said that my model was not part of the recall but to bring it in if it recurred. *tr | |||
| 01/06/2010 | 14000 | ||
| Tl*the contact owns a 2008 toyota rav 4. while the contact was driving 25 mph the vehicle suddenly accelerated, after applying the brake pedal the acceleration stopped. the vehicle was taken to the dealer informed the contact that the failure could not be reproduced. there were no prior warnings. the current and failure mileages were 14000. | |||
| 08/14/2009 | 17510 | ||
| Tl*the contact owns a 2008 toyota rav4. the contact stated that the accelerator pedal stuck when she depressed it on two occasions. she depressed the brake pedal which seemed to release the accelerator pedal. she took the vehicle to the dealership and the dealer modified the floor mat. she had no problems with the vehicle since that failure. she called the manufacturer and was told that they could do nothing to assist her. the current mileage was approximately 26,000. the failure mileage was 17,510. | |||
| 05/01/2006 | 1 | ||
| I purchased a new toyota rav4 (2008 ls) in the summer of 2008. i quickly realized that there seemed to be a problem with acceleration. i reported it then and the first several times it went in for scheduled maintenance. the response has been the same - that's just what toyotas do. the problem - when accelerating from a stop when the car has been idling, the car hesitates. there is a second or 2 during which there is no power. then, the power kicks in and the car jumps forward, not because the pedal is sticking but because the car suddenly catches up with the gas pedal. the explanation given by two dealers is this: in the toyota, there is a delay between when the pedal is pressed down and when the car's computer sends the information to the carburetor, or whatever passes for it in new engines. that causes the sequence - press the gas pedal, hesitation, then surge. this is most dangerous when trying to merge into heavy, fast moving traffic. openings in the traffic are usually small but adequate if the car responds. however, when the car hesitates, then surges, the opening can be missed and the car and driver are at risk for a significant accident. the problem is also intermittent so that the driver can be caught off guard, even when experienced with the car. i'm filing this because i see that your department has gone past the sticking pedal to look at possible problems with the electronics and computer systems in the cars. so i thought this might be helpful. ps-i have been fortunate that the problem has not caused an accident. however, there have been situations where a little luck and a quick foot to the brake pedal was all that prevented one. psps-i will gladly provide the vin # but i do not have it available now. *tr | |||
| 12/05/2009 | 35000 | 1 | |
| Sudden acceleration of a toyota rav 4 engine. when the vehicle was stopped at a red traffic light with the brake pedal depressed, no foot on the accelerator and the gear shift in drive - the engine increased speed rapidly. the car lurched forward. the operator slammed both feet on the brake pedal. when the car was stopped, the operator put the gear shift in neutral. the engine continued at high speed for about a while, then went to idle. after the engine returned to idle, the operator kept both feet on the brake pedal and cautiously shifted the gear shift to drive, parked the car and turned the engine off. the operator got out of the car. everything seemed normal. after meditation on the problem, the operator turned the engine on and drove off. there have been no problems since then. *tr | |||
| 10/21/2009 | 34500 | 1 | |
| On 10/21/09 i was stopped at an intersection in my 2008 rav4 while waiting for two cars to go by. my foot was fully planted on the brake. suddenly the engine revved uncontrollably and the car lurched forward. i pressed as hard as i could on the brake. this happened twice. i barely managed to keep the car out of the intersection. there were no warning lights. i was able to drive home without another incident. the floor mats were firmly clipped into place causing no interference with the accelerator. i had the repair shop at my dealer check it over. they could not find any problem with it and no repairs were made. i wrote a letter to my dealer documenting my safety concerns. the dealer then brought a toyota field specialist in to look at it. he too was unable to find any problem. since then toyota has announced two recalls associated with floor mat interference and faulty gas pedals. i've found out that my rav4 was built in japan and, therefore, not subject to the faulty gas pedals. this leads me to believe that the problem is due to an electronic glitch most likely associated with the computerized electronic throttle system. i believe toyota needs to roll-out a brake override system to truly resolve this problem. fortunately, i have not had another sudden acceleration event since 10/21/09. *tr | |||
| 01/08/2010 | 25500 | 1 | 12/08/2007 |
| Tl*the contact owns a 2008 toyota rav 4. while driving 40 mph and attempting to engage the brake pedal, the vehicle did not respond. the brake pedal was engaged with excessive pressure and the rpms increased rapidly. the vehicle came to complete stop after pressing her foot firmly on the brake pedal and shifting gears into the park position. the dealer was contacted and stated that they never heard of the malfunction and that this would not happen again. this has only occurred one time. the failure mileage was 25500. the current mileage was 25738. updated 03/01/10. *lj the dealer was unable to find anything wrong with the vehicle. updated 06/14/10. *jb | |||
| 01/15/2010 | 50000 | ||
| Tl*the contact owns a 2008 toyota rav4. while driving approximately 60 mph, he tried to apply the brakes and the vehicle began to slide. the brakes did not respond when he tried to slow down which caused him to crash into the rocks opposite side of the road. at that point, the rpms began to increase and he turned the ignition off. the air bags did not deploy; therefore, the contact experienced minor injuries. a police report is was taken. he called the manufacturer but he was offered no assistance. the vehicle was currently being repaired for the damages. the vehicle identification number was not available. the current and failure mileages were approximately 50,000. | |||
| 01/15/2010 | 2 | ||
| In december of 2009, my husband was driving our leased toyota rav4 ('08) and it accelerated on him unexpectedly. the same thing happened in jan of 2010 when i was driving the same vehicle and i almost crashed. the car was taken to the dealership where it was checked and nothing was found. this car is not part of the recent toyota recall but it should be! i am now in a lease driving an unsafe car and i want to either trade this car in for a safe car or i want out of my lease! *cn | |||
| 03/07/2009 | 25000 | 1 | |
| I own a 2008 toyota rav 4 which i purchased new. on several occasions i have had the accelerator pedal become stuck fully open when accelerating to merge onto an interstate highway. i was told several months ago that an aftermarket floor mat was slipping forward and trapping the pedal. recently when this event happened i stopped and looked at the mat myself. it was at least 4 to 6 inches from contacting the accelerator pedal or any part of the drive by wire switch. i feel like the dealership is just trying to get around actually investigating my complaint. this has happened on several occasions over the last 6 to 9 months. i finally decided to file this complaint after it happened to me this morning (12/22/2009). *tr | |||
| 06/29/2009 | 5200 | 1 | 04/01/2009 |
| Tl* the contact owns a 2008 toyota rav 4. while driving 10 mph the vehicle began to accelerate without intention. the brake pedal was depressed to the floor, but the vehicle would not decelerate. the vehicle was taken to the dealer on several occasions, but they could not identify the cause of the failure. the failure mileage was 5,200. updated 1/11/09 *cn updated 01/13/10.*jb | |||
| 11/11/2009 | 9500 | 1 | |
| When coming to a stop at the end of a highway exit ramp, i was braking at approximately 5 - 10 mph. as i approached the car in front of me i noticed the car was not responding as it normally does to a slight depression of the brake pedal. my car seemed to keep moving and not slow down in it's normal braking characteristic. i depressed the brake pedal much firmer and the car slowed but the engine began to increase in rpms (as noted by the engine sound and visually by tachometer indication). my foot was off the accelerator at this time. i pushed the break pedal down a hard as i could and the car still moved forward. finally, i put the transmission (automatic) in neutral and the engine raced away. i finally placed the transmission in reverse and the engine slowed down to normal and then the car stalled. after restarting the engine everything worked as it should. i drove it the two miles to work with no further problem and after being parked for 10 hours drove it 7 miles to my home with no further problem. *tr | |||
| 10/27/2009 | 38000 | ||
| Tl* the contact owns a 2008 toyota rav 4. occasionally after brake application, the cruise control switch will not disengage. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 38000. | |||
| 11/24/2008 | 11945 | 1 | |
| Lost braking power and there was a crunching sound, had both feet on breaking pedal & truck wouldn't stop. it was still accelerating and abs/anti skid light came on. *tr | |||
| 10/12/2008 | 6108 | 1 | |
| Was going through a drive through carwash, auto in neutral. reached the end, put foot on brake, put auto into drive. the vehicle accelerated on it's own, going straight out of the end of the carwash. had the brakes on but they didn't stop the vehicle. turned the car to miss a telephone pole and went out into 4-lane hwy., crashing into another vehicle, stopping my vehicle finally. vehicle would not stop at all. the vehicle was towed to our ins. co. repair/estimate shop. do not have a cause for the problem as yet, still under investigation. *tr | |||