Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
11/17/201234000
 Tl- the contact owns a 2008 rav 4. the contact stated that while driving 25 mph, the rear driver side tire suspension failed. the vehicle was towed to the dealer for inspection where they stated that the suspension needed to be replaced. the vehicle was repaired. the manufacturer was notified but they provided no assistance. the failure mileage was 34,000. kmj
11/17/201234000
 Tl- the contact owns a 2008 rav 4. the contact stated that while driving 25 mph, the rear driver tire's suspension broke. the vehicle was towed to the dealer for inspection and they stated that the suspension needed to be replaced. the vehicle was repaired. the manufacturer was notified but they provided no assistance. the failure mileage was 34,000. ap
07/24/2012441541
 Rear wheel support failed. wheel bent to the side causing loss of control and near accident. the mechanic reported that right rear end link bent. right rear wheel tie rod have come off center nut and no thread remaining and right rear shock leaking. they replaced right rear-end link tie rod and shock. performed wheel alignment. the same toyota dealer performed prior alignment november 20, 2009. when i had the new alignment checked (buying new tires) just few days later i was told that the alignment was still off. the toyota dealer refuse (by rescheduling appointments) to recheck the alignment and repair it. i was billed $729 and toyota refused to consider that this was secondary to defect but claimed it was my fault that i must have hit the suspension even though that never happened. *tr
07/24/201244154
 Rear wheel support failed. wheel bent to the side causing loss of control and near accident. the mechanic reported that right rear end link bent. right rear wheel tie rod have come off center nut and no thread remaining and right rear shock leaking. they replaced right rear-end link tie rod and shock. performed wheel alignment. the same toyota dealer performed prior alignment november 20, 2009. when i had the new alignment checked (buying new tires) just few days later i was told that the alignment was still off. the toyota dealer refuse (by rescheduling appointments) to recheck the alignment and repair it. i was billed $729 and toyota refused to consider that this was secondary to defect but claimed it was my fault that i must have hit the suspension even though that never happened.