Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
T-SB-0012-1102/01/201110037961Toyota: the malfunction light is on and there is a rattle noise from the engine. *rm06/08/2011
T-SB-0012-1102/01/201110037961Ready06/08/2011
TSB-0146-1006/09/201010034924Toyota: brief engine knock/rattle noise cold startup. immediately following a cold soak startup, some model vehicles equipped with the 1ar-fe and 2ar-fe engines may exhibit a brief knock/rattle noise from the engine compartment for approx02/01/2011
TSB-0064-1002/04/201010034284Toyota: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de11/01/2010
TSB-0047-1001/28/201010033553Toyota: some vehicles equipped with 2gr-fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0351, p0352, p0353, p0354, p0355, p0356 (ignition coil primary/secondary circuit) stored in the engine control module/ecm08/23/2010
TSB-0184-0906/24/200910032729Toyota: vehicles with 2gr fe engines may exhibit a mil on condition with diagnostic trouble code (dtc) p0505 stored in the engine control module or ecm (sae term: powertrain control module/pcm). *pe05/05/2010
TSB-0094-0903/19/200910032730Toyota: some vehicles with 2gr fe engines may exhibit a ticking/clicking type noise from the cylinder head cover area which may be accompanied by a mil on and one or more vvt-i related diagnostic trouble codes (dtcs). *pe05/05/2010
TC-10-01002/22/201010032630Toyota: on certain model vehicles equipped with a 2gr-fe (ve) engine, the rubber portion of the oil supply hose for the vvt-i actuator may degrade over time. this condition may cause oil to leak from the vvt-i oil hose producing abnormal04/21/2010
LSC-90-K02/22/201010032631Toyota: on certain model vehicles,equipped with a 2gr-fe (ve) engine, an initiated phase 3 will replace the vvt-i oil hose due to the rubber portion of the oil supply hose for the vvt-i actuator may degrade over time. *pe04/21/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
01/12/2013260001
 I was coming to a stop at traffic light. as i slowed down with my foot on the brake the engine suddenly began to surge. since my foot was already on the brake i was able to push down harder on it to stop it from hitting the car ahead of me. within a second or two, as the engine continued to surge, i shifted the transmission into park. when i did this the engine surged even more. i then turned off the engine by turning the key which did shut everything down. i then restarted the engine and it ran normally. i was somewhat shaken up by the incident. note that this had nothing to do with the floor mats or hitting the wrong pedal. my foot was on the brake pedal the whole time the incident occurred-if it hadn't been i would have crashed into the car in front of me. *tr
01/12/201326000
 I was coming to a stop at traffic light. as i slowed down with my foot on the brake the engine suddenly began to surge. since my foot was already on the brake i was able to push down harder on it to stop it from hitting the car ahead of me. within a second or two, as the engine continued to surge, i shifted the transmission into park. when i did this the engine surged even more. i then turned off the engine by turning the key which did shut everything down. i then restarted the engine and it ran normally. i was somewhat shaken up by the incident. note that this had nothing to do with the floor mats or hitting the wrong pedal. my foot was on the brake pedal the whole time the incident occurred-if it hadn't been i would have crashed into the car in front of me.
10/04/201227000
 Tl- the contact owns a 2009 toyota rav4. the contact stated that while driving approximately 35 mph the contact noticed the check engine light illuminated on the instrument panel. the warning light stayed on constantly. also, the contact mentioned that the noise volume in the cabin of the vehicle was extremely loud while driving at all speeds. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 27,000. pmb
10/04/201227000
 Tl- the contact owns a 2009 toyota rav4. while driving approximately 35 mph the contact noticed the check engine light illuminated on the instrument panel. the warning light stayed on constantly. additionally the contact stated the noise volume in the cabin of the vehicle was extremely loud while driving at all speeds. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 27,000. da
07/05/2012338701
 While driving 25 mph, i started to brake for a light. the car suddenly accelerated and it took both feet applied to the brakes to stop and avoid hitting the car in front of me. ten minutes later, another sudden acceleration occurred, followed in rapid succession by a third acceleration. *tr
07/05/201233870
 While driving 25 mph, i started to break for a light. the car suddenly accelerated and it took both feet applied to the brakes to stop and avoid hitting the car in front of me. ten minutes later, another sudden acceleration occurred, followed in rapid succession by a third acceleration,
ENGINE AND ENGINE COOLING
01/03/20119400
 Had just pulled slowly into a parking space, i took my foot off the accelerator and applied the brake. as i was applying pressure to the brake, the engine sped up to more than 7,000 rpm. (my foot was not on the accelerator. it was on the brake only.) i continued to press the brake which started to slip, and then i immediately put the transmission in neutral. as the engine reached maximum rpm's, it died back to an idle. this identical incident happened twice within 10 minutes. my parents and wife were in the car and can vouch for me. note: two months prior, this identical incident occurred while i was stopping at a busy intersection while preparing to turn left. there was a stopped vehicle in front of me which i nearly hit. my wife was in the car and can vouch for me.
05/11/201012432
 As i drove into our parking lot at work after lunch, i was idling engine with foot on brake as i pulled into a parking spot. i was already making my turn into the parking spot with foot on brake and engine idling when my car began to rapidly accelerate. i responded by applying foot brake and grabbing and pulling the emergency brake but only had about 15 - 20 feet before hitting a concrete wall at the bake of the parking spot. i managed to not hit hard enough for the air bags to deploy but there is damage to my front bumper and hood. this is the only time my car has done this. i bought it new last aug. 09 and it has approx 12,432 miles. toyota took it to quality imports toyota and investigated it and has found no defect. i talked to the inspector over the phone and he explained that he spent a few hours going through a series of tests attempting to find or reproduce a malfunction with no success. he told me that while my report is quite common he has never found a defect to explain sudden unexpected acceleration and that he thinks my car is safe and he would let his daughter drive my car. i attest to the fact that a sticking accelerator and/or a slowly returning accelerator cannot explain this experience and is no fix for my accident. my education is in mechanical engineering and i have been an equipment mechanic on machinery for 15 years. i do not believe that just because you cannot reproduce an electronic problem in a matter of hours that the conclusion should be that there is no defect. it does not excuse the fact that there is a major problem and nothing serious is being investigated.
12/29/20091
 I purchased my 09 rav4 in june 2009. i noticed an odd odor a few times while running the air conditioner & assumed it was from the exhaust form the cars in front of me. when i began using the heat in the fall, i started smelling a bad, burning, almost chemical smell coming out of the vents. on dec 29, 2009, i took my car to the dealership & toyota told them to replace the evaporator, cabin air filter & disinfect/deodorize the vents & that would fix the problem which they said was mold in the system. it is now feb. 23, 2010 & the smell is back & my car is sitting at the dealership because it makes me sick to drive it. the service manager is waiting to hear from toyota what to do next & says it is a problem with alot of toyotas. why hasn't there been an investigation &/or recall for this problem? it is a health issue for anyone inhaling that disgusting air from those vents. i think it needs to be looked into since i have found other complaints on-line about the same issues. is the health/safety of toyota owners not important to toyota? other than this issue, i love my rav & i really would like to be driving it instead of the yaris they loaned me until mine is fixed. *tr
02/02/201034151
 My wife was sitting at a signalized intersection in our 2009 toyota rav 4 on tuesday february 2, 2010 with her foot on the brake, when the vehicle suddenly lurched forward. she was able to keep the vehicle from traveling further by applying more pedal pressure on the brake and then shifting into neutral. while in neutral, the engine revved loudly for about 10 seconds before returning to normal idle. she brought the vehicle home but was visibly shaken up from this experience. i immediately called the toyota dealership and was told to take the vehicle in for them to check. they could not replicate this condition and thus said there's nothing that can be done at this time. this is one of the vehicles that does not have the so-called faulty sticking accelerator pedal, and floor mats did not cause this issue, so this leads me to suspect that an electronics problem is the cause and that toyota is refusing to come up with a viable fix for the situation. i called the toyota main office this morning, but was not given any satisfaction regarding this issue. meanwhile, we are stuck with a vehicle that we are both afraid to continue driving. *tr
ENGINE AND ENGINE COOLING - COOLING SYSTEM
11/26/200970006
 Sporadic burning smell when the heat is turned on. event has happened at least 6 times now and it only happens when the heat is turned on (vehicle was purchased dec 2008 and current mileage is 12,200). it has happened when running at low and high speeds - very sporadic. and it's not the air coming from the outside or from other vehicles because we've immediately stopped to check when it occurs and it's not a smell from the outside or from other vehicles. *tr
ENGINE AND ENGINE COOLING - ENGINE
05/28/20099600
 We noticd that we we started our 2009 rav4 in the morning after sitting all night, there was a rattling type noise coming from the engine. this noise only occurs after the car has been sitting. we took it to the dealership we bought it from (toyota) and after they checked it, determined it was a bad cam shaft. i asked if this was normal on a 2009 rav4 and if it was a recall. the lady stated it is a type of recall, but not all cars are affected, so they did not send out notice to all owners. really? isn't that a back door recall? they are ordering the parts and will repair it under warranty.
01/09/201001
 New toyota electronics problems my rav4 sometimes does have intermittent accelerator