Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
08/31/201164000
 I have a 2009 toyota rav4. i have approximately 66,500 miles on my vehicle; however, when i stop, the brakes make a whushing sound as if they are full of air. as well, the trnasmission/muffler is making a whirring noise as well. i have kept up to date with each routine maintenance. the last time i took my vehicle in for maintenance, the brakes were making this noise and nothing was found.
SERVICE BRAKES, ELECTRIC
10/16/200940001
 My 09 toyota rav4 ( bought last august in queens new york) had the same kind of problem that, the car speed up suddenly and almost punch the front car when i was pushing brake, stopping and waiting for traffic light from red to green. it were happened two times last year, and also, sometimes, when the car is running on the way, the speed suddenly up. i think the problem is caused by it's control system like software poor design in anti-interfering/electronic noises. *tr
SERVICE BRAKES, HYDRAULIC
12/07/201122000
 I have ha the car back to the dealer for this brake problem and they said this is normal ,what the problem is the brake pedal is soft and when braking you foot can hit the gas pedal this also the pedal will go down when you are holding at a stop,also its not leking brake fluid as the car was service at the dealer
08/20/201149000
 Steering started creating occasional mild noise while turning at around 49000. at 53000 during maintenance service at burlington toyota, ontario i reported this incident along with a metallic noise when the brake pedal is pressed. they mentioned not to be able to reproduce the problem and hence did not make any fix. they refused to deal to brake noise and mentioned that my brake pad will last for much longer time and reason may be a little bit of rust. they will have to charge me for any further diagnosis even though it was within the warranty period. later i have escalated this to toyota canada, as another toyota dealer found that the shaft inside the steering column is cracked. toyota canada claims that to be a wear and tear and refused to cover that as my warranty was over even though i have reported this problem when my vehicle was within warranty period. today november 10th, newspapers publish that more than 500,000 rav4 are recalled for steering. i called the dealer and they mentioned, this recall is only for 2006 rav4 and not for 2009. i strongly feel that toyota rav4 2009 has the same issue. i could not find an ontario site. so i could not enter my province and zip code below.
09/01/201136000
 I was driving up my driveway, applied the brakes and did not stop, but was forced forward until i hit my house. i searched for the brakes but could not find them, because the brakes were stucked to the floor. there was no brake light on. before that the odometer was jumping between numbers (20,17, 54, ect.). i had my car to the toyota dealership twice and they could not find anything. i had 5 boys in my house and hit my son's bedroom, someone could of been injured.
05/27/201122900
 Tl- the contact owns a 2009 toyota rav4. the contact stated the vehicle accelerated while they were attempting to make a left hand turn. the contact was unable to stop the vehicle using the brakes and the steering wheel lockup and would not move. the contact stated the brakes went straight to the floor and the vehicle could not be stopped until the contacts vehicle hit a parked car. the vehicle was towed to a dealer to be repaired. the contact stated the manufacturer inspected the vehicle and stated there was no failure found with the steering or brakes. the failure mileage and current mileages were 22,900.rl
05/01/201121000
 Tl - the contact owns a 2009 toyota rav4. the contact stated that he received a notice from the manufacturer which states that in case the vehicle suddenly accelerated to press both of his feet on the brake pedal. he believed it was a manufacturer defect because the pedal was too small and he could not used both feet to stop the vehicle. the dealer was contacted who stated that they were unable to alter the design of the vehicle and suggested that he could used an after mark part. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 21,000. pm
02/01/2011303/01/2009
 2009 toyota rav 4. consumer states the brakes ware out every 7000 to 9000 miles *tgw the consumer was informed the brakes wearing out prematurely was due to an environmental problem. however, the consumer received a second opinion and was informed it was due to poor design work. *jb
02/22/20102000
 Tl*the contact owns a 2009 toyota rav4. the contact was driving at approximately 15 mph when he noticed the brake pedal went to the floorboard when depressed. the vehicle was taken to an authorized dealership . the dealer test drove the vehicle but could not find anything wrong with the vehicle. the failure mileage was approximately 2,000. the failure mileage was approximately 2,500.
08/10/200946611
 On my '09 two wheel drive rav4 i have a recurring cycle occurring approximate every 700 to 1000 miles. i have too much braking. the abs system feels as if it gradually is applied to a certain point. at that point i have the wheels pulled and the abs inspected along with the manual emergency brake. usually, nothing is found. however, when the wheels are remounted and the vehicle is back on the ground, the problem goes away. the vehicle is in alignment. while the problem exists, on coming traffic pulls away from me to the right side of their lane. and traffic going the same direction as i am pulls to the left of their lane. my family has followed me and told me the vehicle tracks to the left in the front or doglegs down the road. it takes more gas pedal to maintain the same speed when the cycle occurs. when you lift your foot from the gas pedal (which i have had no problem with) the vehicle slows quickly. there is a rubbing in the wheels while the cycle is occurring. the delivering toyota dealer will not check out the vehicle; the service manager indicating there is nothing wrong with the vehicle yet there has been several visits to the dealership where warranty repairs have been attempted. i believe they have given up as the problem is simply over their heads. if other drivers continue to see the vehicle is not tracking straight why can repairs be made by toyota? the vehicle has appx 12,6010 and this has been occurring since 4661 miles. i now take the vehicle to independent tire & brake center during each cycle and pay myself since the dealer is no longer interested in the repairs and has indicated neither is the toyota representative. *tr
03/01/201045001
 To begin, my car has already had the toyota recall fix and should have been fine. i was driving my toyota rav4 (2009) and approaching a four way stop. when i went to hit the brakes, there was a slight grinding noise. the car slowed a bit but did not stop and kept on moving through the stop sign. i ended up going through the intersection (luckily no one was coming) and coming to a stop almost 50 feet past. my husband drove the car home and we later took it to the dealer (no other incidents then). the dealer inspected the brakes and acceleration but could not find a cause. they kept the car for several days but ended up returning it to us and saying it is fine, as they could not find a specific cause to this incident. i am 8 months pregnant, and currently will not drive the car until i can be reassured this will not happen again. *tr
03/04/201012341
 My 2009 rav4 has an ineffective and dangerous braking system. when i apply the brakes, the engine, at times, runs at a higher than normal speed when approaching a stop light or stop sign. often i feel that i must move the transmission lever into neutral to avoid an accident. the engine revs at about 1500 or 2000rpm when shifted into neutral. keeping the shift lever in
12/07/200815001
 I bought a 2009 rav 4 with 12 miles on it. i took it back to dealership with 1500 miles because of grinding in rotors, they told me that there was rust on it. i asked for paperwork stating this and they told me that they did not do any. i then took it back with 3200 miles on it and the same answer to rust and no paperwork again because they grounded it off. it now has 8000 miles on it and the rotors are grinding so bad that metal shavings are coming out and i am afraid to let me wife drive it. i called preston motors the dealership i bought it at and they told me they would put me on the waiting list because they have so many recalls they are handling now. what is it going to take a severe wreck to get this fixed? *tr
01/09/201001
 New toyota electronics problems my rav4 sometimes does have intermittent accelerator
01/14/201022002
 On 2 occasions i have had the brakes on my toyota rav4 go away. i put on the brake and there is nothing there. it goes down to the floorboard. if you reapply the brakes they come back with the pedal stronger than before. i went to the toyota dealer and they appear to know what it is but discouraged me from putting the car in for repair. first they lost my appointment then they told me i had to leave the car for several days. now i worry whenever i have to stop. *tr
11/14/20091
 Hi, my friend has a 2009 toyota tundra that the brake pedal drifts to the floor in under 3 minutes and under 1 minute in most instances. in november of 2009 i was rear-ended by a 2009 rav4 in philadelphia, pa that had similar problems. the other driver claimed he was braking but the vehicle would not stop and he had the pedal to the floor. there was no sound of screeching tires before being rearended. *tr
09/18/2009851
 1. purchase of 2009 toyota rav4 limited edition 2. poor response in braking. requires almost twice the distance to stop. the consequences are that you almost inevitably panic as if you were going to rear end another vehicle. 3. returned vehicle to dealer who said brakes were working properly. *tr
09/09/2009650
 The contact owns a 2009 toyota rav4. the contact stated the brakes and the position of the brake switch in relationship with the pedal interfered in braking whenever he step on the brake pedal. contact stated he almost had two accidents because of the operation of the brakes. contact call the toyota manufacture because he just purchase the vehicle in september 4, 2009 they inform him to take the vehicle back to the dealer so they can check if there was any altering of the brakes or are all original equipment. contact stated he took the vehicle back to the dealer and they stated they could not find the problem of the brakes. the failure mileage was 650....mw