Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | 02/12/2013 | Power Window Master Switch Fire | 12V491000 | |
| On october 10, 2012, toyota initiated a safety recall of approximately 2.5 million u.s. vehicles involving the following models and model years:2007-2009 camry and camry hybrid, 2009 corolla and corolla matrix, 2008 highlander and highlander hybrid, 2007-2009 rav4, 2008-2009 scion xb and xd, 2008-2009 sequoia, 2007-2008 tundra, 2007-2008 yaris, and 2009 pontiac vibe.see nhtsa recall number 12v-491 for more details, including the affected vehicle manufacture dates for each vehicle model.note that only early-production 2009 model year vehicles are included in the recall.toyota and gm dealers will inspect the power window master switch (pwms) assemblies and apply a specialized grease that inhibits heat build-up.the circuit board in the pwms may be replaced with a new one if notchy or sticking feeling is observed during the inspection.the failure report summary above shows counts for the vehicles identified at the start of this engineering analysis, specifically the approximately 1.4 million vehicles that share an identical pwms assembly design including, model year 2007-2009 camry, camry hybrid, rav4, and yaris built from september 2006 through august 2008, as well as all 2008 highlander hybrid.toyota subsequently identified approximately one million additional vehicles that have a slightly different pwms design but contain the same defect condition.note that the totals for complaints and fires shown above may include duplicative reports (between odi and manufacturer reports).this engineering analysis is closed.see attached report for additional information.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10323848, 10360414, 10392622, 10394453, 10411328, 10429983, 10436663, 10446699, 10447416, 10447417, 10447419, 10447444, 10447515, 10447845, 10447947, 10449270, 10450133, 10450568, 10450606, 10450641, 10451821, 10455540, 10455614, 10456353, 10456438, 10457854, 10457955, 10459730, 10460166, 10460691, 10461220, 10462140, 10462200, 10462247, 10462404, 10462705, 10462761, 10464451, 10464769, 10465421, 10466279, 10466667, 10468126, 10468265, 10475230, 10470313, 10470684, 10471551, 10471824, 10472336, 10472910, 10473753, 10473967, 10473969, 10476921, 10477469, 10478563 and 10478657. | ||||||
| EA12006 | TOYOTA MOTOR CORPORATION | 06/14/2012 | Power Window Master Switch Fire | |||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this engineering analysis is being opened to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers:10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
| PE12002 | TOYOTA MOTOR CORPORATION | 02/06/2012 | 06/14/2012 | Power Window Master Switch Fire | ||
| Odi has identified certain toyota vehicles experiencing a higher rate of fire and thermal event incidents among all toyota vehicles that use the same power window master switch design.they include a total of approximately 1.4 million model year (my) 2007 through 2009 camry, camry hybrid, rav4 and yaris vehicles built from approximately september 2006 through august 2008, as well as all my 2008 highlander hybrid vehicles.this preliminary evaluation has been upgraded to an engineering analysis (ea12-006) to further study the alleged defect and its consequences.the odi reports cited above can be viewed at www-odi.nhtsa.dot.gov/complaints under the following identification numbers: 10461220, 10460691, 10460166, 10459730, 10457955, 10457854, 10456438, 10456353, 10455614, 10455540, 10451821, 10450641, 10450606, 10450568, 10450133, 10449270, 10447947, 10447845, 10447515, 10447444, 10447419, 10447417, 10447416, 10446699, 10436663, 10429983, 10411328, 10407290, 10394453, 10392622, 10360414, 10323848. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 02/16/2010 | 0 | 1 | |
| Hello. i would like to add an issue to the toyota investigations. i have a 2009 toyota rav4. this model/year is included in several of the recalls. upon calling the toyota dealer i was informed that my vehicle was manufactured in japan and is not subject to the recalls. if the problems are indeed design problems, why are vehicles manufactured in japan excluded from the recalls? thank you. *tr | |||
| STRUCTURE - BODY | |||
| 06/06/2012 | 17124 | 1 | |
| On june 6 2012 driving into a parking lot i had an un-intended acceleration on my 2009 toyota rav4 and the car only stopped because i hit my doctor's office wall. even though i pressed the brake pedal, the car wouldn't stop. it was a very scary moment. i filed a claim with toyota manufacturer, they inspected the car on june 19,2012. i got a letter july 30 2012 from toyota motor sales usa inc. that says they didn't find anything wrong with my car and that it is operating as designed, within factory specifications however the inspection of your vehicle revealed no evidence of any sort of a manufacturing or design defect and we are unable to offer additional assistance. i thought my car was safe but now (thank god nobody was hurt) i don't trust this car and i lost confidence on toyota cars. i'm afraid to drive this car. this car is defective and they know it. it was a horrible experienced! i didn't make this up, this really happened to me. on aug 1st 2012 on press release tyt recalled rav4 subs and lexus to fix the suspension of rav4s from 2006 to 2011 models. other law firms have told me that the un-intended acceleration has to happen several times to be considered as complaint/recall per lemon law and that if tyt says there's nothing wrong with it, there's nothing they or i can do. i'm outraged to say the least! can you help? thanks for your time. *tr | |||
| 06/06/2012 | 17124 | ||
| On june 6 2012 driving into a parking lot i had an un-intended acceleration on my 2009 toyota rav4 and the car only stopped because i hit my doctor's office wall. even though i pressed the brake pedal, the car wouldn't stop. it was a very scary moment. i filed a claim with toyota manufacturer, they inspected the car on june 19,2012. i got a letter july 30 2012 from toyota motor sales usa inc. that says they didn't find anything wrong with my car and that it is operating as designed, within factory specifications however the inspection of your vehicle revealed no evidence of any sort of a manufacturing or design defect and we are unable to offer additional assistance. i thought my car was safe but now (thank god nobody was hurt) i don't trust this car and i lost confidence on toyota cars. i'm afraid to drive this car. this car is defective and they know it. it was a horrible experiencet! i didn't make this up, this really happened to me. on aug 1st 2012 on press release tyt recalled rav4 subs and lexus to fix the suspension of rav4s from 2006 to 2011 models. other law firms have told me that the un-intended acceleration has to happen several times to be considered as complaint/recall per lemon law and that if tyt says there' | |||
| 05/28/2012 | 22000 | ||
| Rust on the latches that hold the rear door on the 2009 toyota rav4. although not a major concern at this time, however when the rust does get worse the door will not seal exhaust and/or will open in a accident or while driving. this can be a hazard. i can email photos of the latches. if you want them. toyota motor corporation and its dealership network are not wanting to repair this problem. i thought i can bring up the issue here and please contact me for further information. the repair is simple since the latches are held on with easily removed hardware. toyota is not wanting to repair a simple issue that can become a serious safety issue in the near future. | |||
| 07/15/2009 | 8000 | 1 | |
| I bought a toyota rav-4 sport in january 2009. it is a v-6 with the run flat tires. in july, i purchased a new, very expensive computerized sewing machine--one that i had hoped to be able to buy for a long, long time. it was just over $1400.00. i placed it in the back of my rav and drove home. i swung open the tailgate, not thinking i had to peak inside first. the sewing machine fell right out of the car unto the cement garage floor. i was devastated. then i thought how lucky i was that my foot or my small dog was not injured. a toddler or an infant in an infant seat would have been seriously injured. i remain concerned about the computer in my sewing machine. my husband, knowing how upset i was, and seeing that there was a serious problem, cut a 2x4 and wedged it in along the edge, thus preventing my groceries and everything else from falling right out of the car as i opened the door. the other concern i have about this car is that there are no run-flat snow tires available and we live in an area that is hilly, with a lot of snow. the so-called, all-weather, do not have enough tread for our terrain. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 04/28/2010 | 27000 | ||
| Structural failure of all weld points on hood of 2009 toyota rav 4 v6 limited with 27,000 miles. hood latch allowed 1/2 of upward play while being latched. hood being replaced. continual problem unnoticed until 3 months ago. very flimsy and hood waverd and rippled when large vehicle passed going both ways on the highway. would not completely close at times. had to reclose hood. | |||