Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 11V113000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 1363244 | 04/13/2011 | ODI | TOYOTA MOTOR CORPORATION | 02/24/2011 | 02/24/2011 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2008 through 2011 lexus lx570, 2003 through 2009 toyota 4runner, and 2006 through 2010 rav4 vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | The remedy plan is under development, but will involve modification or replacement of the accelerator pedal and replacement of any toyota all-weather floor mat. toyota has not provided a schedule for owner notification at this time. further information concerning the remedy and the owner notification schedule is expected from toyota. owners may contact toyota at 1-800-331-4331 or lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota's recall campaign numbers are 90l (toyota) and 90lg (lexus).customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.this recall is an expansion of safety recalls 09v-388 and 10v-023. | |||||||||||||||
| 10V017000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 10/27/2008 to 01/25/2010 | V (Vehicle) | 2230661 | 03/16/2010 | MFR | TOYOTA MOTOR CORPORATION | 01/21/2010 | 01/21/2010 | |||||||
| Defect Summary | Toyota is recalling certain model year 2005-2010 avalon, model year 2007-2010 camry, model year 2009-2010 corolla, corolla matrix, rav4, model year 2010 highlander, model year 2008-2010 sequoia, and model year 2007-2010 tundra vehicles. due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. in this condition, if condensation occurs on the surface, as may occur from heater operation (without a/c) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator pedal becoming harder to depress, slower to return, or, in the worst case, mechanically stuck in a partially depressed position. | |||||||||||||||
| Consequence Summary | The accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. gm will notify owners for the pontiac vibe please see 10v-018. this service will be performed free of charge. the safety recall is expected to begin early february and will be completed in late april 2010. owners may contact toyota at 1-800-331-4331. | |||||||||||||||
| Notes | Toyota safety recall no. aoa. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||||
| TSB-0087-12 | 06/13/2012 | 10045140 | Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe | 08/21/2012 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V112000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V113000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | 03/01/2011 | Unintended and Uncontrolled Acceleration | 11V115000 | |
| On february 16, 2010, nhtsa's office of defects investigation (odi) opened rq10-003 to determine whether the scope of prior toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, toyota recalls 07e-082, 09v-388, 10v-017, and 10v-023.nhtsa also requested information regarding potential electronic causes of unintended acceleration in toyota and lexus vehicles.i. pedal interference from floor mats, carpet covers and plastic pads in carpets.during the rq10-003 investigation, odi reviewed a large volume of documents to assess whether additional vehicles should be recalled.following the agency's analysis, nhtsa requested that toyota recall additional vehicles.toyota complied with the agency's request.the details of these recalls are set forth more fully in toyota's reports to nhtsa pursuant to 49 cfr part 573.these recalls are as follows:recall 11v-112: (1) model year (my) 2004-2006 toyota highlander and highlander hybrid; and, (2) my 2004-2007 lexus rx330,rx350, and rx400h (hybrid model). the total estimated population under this recall is 769,379 vehicles.this recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). recall 11v-113: (1) my 2003-2009 through 2009 toyota 4runner; (2) my 2006-2010 toyota rav4; and, (3) my 2008-2011 lexus lx570.the total estimated population under this recall is 1,381,000 vehicles.this recall supplements recall 09v-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.recall 11v-115: (1) my 2006-2007 lexus gs300 (all wheel drive vehicles); and, (2) my 2006-2007 lexus gs350 (all wheel drive vehicles). the total estimated population under this recall is 19,647 vehicles.this recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.ii. potential electronic causes of unintended acceleration.after nhtsa opened rq10-003, nhtsa launched a ten-month study of potential electronic causes of unintended acceleration in toyota vehicles.nhtsa launched the study in the spring of 2010 in light of concerns aired in congressional hearings.nhtsa enlisted engineers at the national aeronautics and space administration (nasa) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in toyota vehicles.that study has concluded.two reports are associated with the study and are available on nhtsa's website.nasa's report is entitled technical support to the national highway traffic safety administration (nhtsa) on the reported toyota motor corporation (tmc) unintended acceleration (ua) investigation, nesc assessment no. ti-10-00618 (jan. 18, 2011).nhtsa's report is entitled technical assessment of toyota electronic throttle control (etc) systems (feb. 2011).both reports should be read in conjunction with each other. as stated in its report, nasa did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. nhtsa did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by toyota's recalls. this rq is closed. | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 08/29/2012 | 32000 | ||
| Tl-the contact owns a 2009 toyota rav4. the contact started the ignition and shifted from park into drive when suddenly, the vehicle began to accelerate with a rapid increase in engine rpms. in order to stop the vehicle the gear was shifted into neutral and the brake pedal was engaged. the engine was turned off and restarted five times however, the failure persisted. on the sixth attempt, the vehicle operated normally. the manufacturer was notified of the problem. the vehicle had not been repaired. the approximate failure mileage was 32,000. kmj | |||
| 08/29/2012 | 32000 | ||
| Tl-the contact owns a 2009 toyota rav4. the contact started the ignition and shifted from park into drive then suddenly the vehicle began to accelerate with a rapid increase in the rpms. in order to stop the vehicle the gear was shifted into neutral and the brake pedal engaged. the engine was turned off and restarted five times and the similar failure continued to occur. although, upon the sixth attempt the vehicle operated normally. the manufacturer was notified of the problem. the vehicle had not been repaired. the approximate failure mileage was 32,000. js | |||
| 06/06/2012 | 17124 | 1 | |
| On june 6 2012 driving into a parking lot i had an un-intended acceleration on my 2009 toyota rav4 and the car only stopped because i hit my doctor's office wall. even though i pressed the brake pedal, the car wouldn't stop. it was a very scary moment. i filed a claim with toyota manufacturer, they inspected the car on june 19,2012. i got a letter july 30 2012 from toyota motor sales usa inc. that says they didn't find anything wrong with my car and that it is operating as designed, within factory specifications however the inspection of your vehicle revealed no evidence of any sort of a manufacturing or design defect and we are unable to offer additional assistance. i thought my car was safe but now (thank god nobody was hurt) i don't trust this car and i lost confidence on toyota cars. i'm afraid to drive this car. this car is defective and they know it. it was a horrible experienced! i didn't make this up, this really happened to me. on aug 1st 2012 on press release tyt recalled rav4 subs and lexus to fix the suspension of rav4s from 2006 to 2011 models. other law firms have told me that the un-intended acceleration has to happen several times to be considered as complaint/recall per lemon law and that if tyt says there's nothing wrong with it, there's nothing they or i can do. i'm outraged to say the least! can you help? thanks for your time. *tr | |||
| 01/19/2012 | 26000 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact was entering a residential driveway and applied the brakes when the engine roms increased drastically and the vehicle accelerated into the garage door. the contact spoke with the manufacturer and was told that the vehicle would be inspected. there were engineers sent from the manufacturer to inspect the vehicle who stated that there was nothing wrong with the vehicle. the contact stated that the vehicle was repaired under nhtsa campaign id number: 11v113000(vehicle speed control:accelerator pedal) and there were no floor mats that could have interfered with the accelerator pedal. the failure recurred after the repair and the manufacturer advised that the vehicle was operating as designed. the failure and the current mileages were 26,000. kmj | |||
| 01/19/2012 | 26000 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact stated that while pulling into their driveway and stopping the engine reved up and accelerated into the garage door. the contact spoke with the manufacturer and was told the vehicle would be inspected. engineers from toyota inspected the vehicle and stated there was nothing wrong with the vehicle. the contact stated that nhtsa recall campaign id number:11v113000(vehicle speed control:accelerator pedal) was performed on the vehicle even thoug the vehicle does not have floormats. the failure happened again after the repair and the manufacturer stated the vehicle operates properly. the failure mileage and current mileages were 26,000.rl | |||
| 08/02/2011 | 16500 | ||
| Tl* the contact owns a 2009 toyota rav4 . the contact stated that while at a complete stop, the vehicle accelerated abnormally. the contact applied pressure to the brake pedal to stop the vehicle. the vehicle was then taken to an authorized dealer where it was inspected but the dealer was unable to diagnose the failure. the vehicle was inspected three times with no solution to the failure. the vehicle was not repaired. the failure mileage was 16,500 and the current mileage was 20,000. | |||
| 08/02/2011 | 16500 | ||
| Tl- the contact owns a 2009 toyota rav4 . the contact stated that while at a complete stop, the vehicle accelerated abnormally. the contact applied pressure to the brake pedal to stop the vehicle. the vehicle was then taken to an authorized dealer where it was inspected but the dealer was unable to diagnose the failure. the vehicle was inspected three times with no solution to the failure. the vehicle was not repaired. the failure mileage was 16,500 and the current mileage was 20,000. kmj | |||
| 08/02/2011 | 16500 | ||
| Tl- the contact owns a 2009 toyota rav4 . the contact stated that while at a complete stop the vehicle accelerated unintended. the contact applied pressure on the brake pedal to stop the vehicle. the vehicle was then taken to an authorized dealer where they inspected the vehicle and found nothing wrong . the vehicle was inspected three times with no solution to the failure. the vehicle was not repaired. the failure mileage was 16,500 and the current mileage was 20,000.cv | |||
| 05/06/2009 | 1000 | ||
| Tl* the contact owns a 2009 toyota rav4. the contact started the key-less ignition with the brake engaged and the accelerator pedal was accidentally applied causing the vehicle to rapidly accelerate. the contact was able to stop the vehicle. the failure occurred several different times. the contact stated the accelerator pedal location was designed extremely close to the brake pedal which resulted to unintended application. the vehicle had not been inspected by the dealer. the manufacturer was notified of the problem. the approximate failure mileage was 1,000. | |||
| 05/06/2009 | 1000 | ||
| Tl-the contact owns a 2009 toyota rav4. the contact started the key-less ignition with the brake engaged and the accelerator pedal was accidentally applied causing the vehicle to rapidly accelerate. the contact was able to stop the vehicle. the failure occurred several different times. the contact stated the accelerator pedal location was designed extremely close to the brake pedal which resulted to unintended application. the vehicle had not been inspected by the dealer. the manufacturer was notified of the problem. the approximate failure mileage was 1,000. kj | |||
| 05/06/2009 | 1000 | ||
| Tl-the contact owns a 2009 toyota rav4. the contact started the key-less ignition with the brake engaged and the accelerator pedal was accidentally applied causing the vehicle to rapidly accelerate. the contact was able to stop the vehicle. the failure occurred several different times. the contact stated the accelerator pedal location was designed extremely close to the brake pedal which resulted to unintended application. the vehicle had not been inspected by the dealer. the manufacturer was notified of the problem. the approximate failure mileage was 1,000. js | |||
| 08/28/2011 | 19750 | ||
| On sunday, august 28, 2011 at approximately 12 in the afternoon, i was driving my family's 2009 toyota rav4 with my wife and infant son, eastbound on highway 44 between winner, sd and platte, sd. with the vehicle's cruise control set at the speed limit of 65 mph, i changed lanes and began to pass the truck ahead of our vehicle on this two-lane country road. increasing the vehicle's speed to 70 mph to complete the pass of the other vehicle and return to the eastbound lane, the toyota rav4 unintentionally accelerated to speeds in excess of 85 mph. at the time of the sudden unintended acceleration, the pedal area was checked and confirmed to be clear of any obstructions, including the vehicle's driver-side floor mat. with the cruise control off and the brakes cautiously applied, the toyota rav4 would not slow down from its state of sudden unintended acceleration. it was determined that the only way to take back control of the vehicle was by completely pressing the brakes to the floor; however, the decrease in speed was gradual at best, and the engine continued to rev out of control. the vehicle's brakes were fully engaged in this way until the vehicle stalled out, partially onto the shoulder of the road at a speed just under 10 mph. again at this time, the pedal area was checked and confirmed to be clear of any obstructions, including the vehicle's driver-side floor mat. over the last two years, the vehicle has had three accelerator pedal recall repairs and one floor mat recall repair completed and is not reprogrammable for the brake override system that is being installed in the newest toyota models. with no crash resulting from the aug. 28 incident, the vehicle was rejected for an inspection or any further services. as this was a very scary and traumatic situation for my family, the toyota rav4 has not been operated under the same driving conditions since the incident. | |||
| 07/02/2011 | 53000 | ||
| Tl- the contact owns a 2009 toyota rav 4. while driving at approximately 50 mph the vehicle suddenly accelerated on its own. the contact removed the floor mat which disengaged the accelerator pedal. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 53,000. ds | |||
| 05/27/2011 | 22900 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact stated the vehicle accelerated while they were attempting to make a left hand turn. the contact was unable to stop the vehicle using the brakes and the steering wheel lockup and would not move. the contact stated the brakes went straight to the floor and the vehicle could not be stopped until the contacts vehicle hit a parked car. the vehicle was towed to a dealer to be repaired. the contact stated the manufacturer inspected the vehicle and stated there was no failure found with the steering or brakes. the failure mileage and current mileages were 22,900.rl | |||
| 07/02/2011 | 53000 | ||
| Tl- the contact owns a 2009 toyota rav 4. while driving at approximately 50 mph the vehicle suddenly accelerated on its own. the contact removed the floor mat which disengaged the accelerator pedal. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 53,000. ds | |||
| 05/27/2011 | 22900 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact stated the vehicle accelerated while they were attempting to make a left hand turn. the contact was unable to stop the vehicle using the brakes and the steering wheel lockup and would not move. the contact stated the brakes went straight to the floor and the vehicle could not be stopped until the contacts vehicle hit a parked car. the vehicle was towed to a dealer to be repaired. the contact stated the manufacturer inspected the vehicle and stated there was no failure found with the steering or brakes. the failure mileage and current mileages were 22,900.rl | |||
| 07/02/2011 | 53000 | ||
| Tl- the contact owns a 2009 toyota rav 4. while driving at approximately 50 mph the vehicle suddenly accelerated on its own. the contact removed the floor mat which disengaged the accelerator pedal. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 53,000. ds | |||
| 05/27/2011 | 22900 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact stated the vehicle accelerated while they were attempting to make a left hand turn. the contact was unable to stop the vehicle using the brakes and the steering wheel lockup and would not move. the contact stated the brakes went straight to the floor and the vehicle could not be stopped until the contacts vehicle hit a parked car. the vehicle was towed to a dealer to be repaired. the contact stated the manufacturer inspected the vehicle and stated there was no failure found with the steering or brakes. the failure mileage and current mileages were 22,900.rl | |||
| 07/02/2011 | 53000 | ||
| Tl- the contact owns a 2009 toyota rav 4. while driving at approximately 50 mph the vehicle suddenly accelerated on its own. the contact removed the floor mat which disengaged the accelerator pedal. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 53,000. ds | |||
| 05/27/2011 | 22900 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact stated the vehicle accelerated while they were attempting to make a left hand turn. the contact was unable to stop the vehicle using the brakes and the steering wheel lockup and would not move. the contact stated the brakes went straight to the floor and the vehicle could not be stopped until the contacts vehicle hit a parked car. the vehicle was towed to a dealer to be repaired. the contact stated the manufacturer inspected the vehicle and stated there was no failure found with the steering or brakes. the failure mileage and current mileages were 22,900.rl | |||
| 07/02/2011 | 53000 | ||
| Tl- the contact owns a 2009 toyota rav 4. while driving at approximately 50 mph the vehicle suddenly accelerated on its own. the contact removed the floor mat which disengaged the accelerator pedal. the vehicle was taken to the dealer. the technician was unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 53,000. ds | |||
| 05/27/2011 | 22900 | ||
| Tl- the contact owns a 2009 toyota rav4. the contact stated the vehicle accelerated while they were attempting to make a left hand turn. the contact was unable to stop the vehicle using the brakes and the steering wheel lockup and would not move. the contact stated the brakes went straight to the floor and the vehicle could not be stopped until the contacts vehicle hit a parked car. the vehicle was towed to a dealer to be repaired. the contact stated the manufacturer inspected the vehicle and stated there was no failure found with the steering or brakes. the failure mileage and current mileages were 22,900.rl | |||
| 06/16/2011 | 19000 | ||
| Tl- the contact owns a 2009 toyota rav-4. the contact stated that while driving into a driveway, the vehicle accelerated on its own; the contact pressed on the brake and the vehicle surged to 5000 rpms. the contact put the vehicle in neutral; the vehicle stopped moving, but the engine was making a loud noise until the contact turned the vehicle completely off. the manufacturer recommended that the contact tow the vehicle to the dealership for inspection; the vehicle was not repaired. the failure and current mileage was 19,000. nw | |||
| 05/05/2011 | 5000 | ||
| A 2009 toyota rav 4 v6 limited. while driving at low speeds approximately 5 to 10 mph, vehicle suddenly accelerated upon braking without warning. this is very scarry since braking distance can not be determined and has caused near accidents. this has happend about 6 to 8 times and was reported to the dealer on 3 occasions near 5,000 and 25,000 and 27,000 miles. applying pressure to the brakes in order to keep the vehicle from accelerating increased the acceleration. the toyota service dealer reviewed and test drove the rav 4 twice. on the last occasion, the vehicle was kept over night for a toyota regional manager to investigate at 27,000 miles. the regional manager, after our discussion, indicated he would file a report with toyota. neither the dealer service manager nor the toyota regional manager were able to duplicate the acceleration when the brakes were applied. no repairs were performed, however the last acceleration upon applying brakes did occur after the pedal recall. the regional manager reviewed the pedal recall installation and assured me it was performed correctly. both the dealer service manager and the toyota regional manager informed me the acceleration could be user error since the brake is close to the accelerator. the brake and accelerator could be both depressed at the same time. they were both able to do this, hit the brake and the accelerator with one foot when braking. the dealer service manager the showed me how other models have the brake and accelerator further apart. when asked about a brake over ride, the regional manager stated the computer update on a 2009 rav4 v6 could not be adapted to over ride acceleration when braking. the dealer service manager and toyota regional manager offered no further assistance. | |||
| 02/12/2011 | 20735 | ||
| Tl* the contact owns a 2009 toyota rav 4. while driving approximately 6 mph, the contact stated that the vehicle suddenly accelerated to 20 mph without warning. the contact had to use both feet to apply pressure to the brakes in order to keep the vehicle from accelerating. the dealer informed the contact that it was impossible and the incident did not occur. the dealer offered no further assistance. the contact did not inform the manufacturer and since the dealer was unable to duplicate a failure, no repairs were performed. the current mileage was 21,000 and the failure mileage was 20,735. | |||
| 02/12/2011 | 20735 | ||
| Tl- the contact owns a 2009 toyota rav 4. while driving approximately 6 mph, the contact stated that the vehicle suddenly accelerated to 20 mph without warning. the contact had to use both feet to apply pressure to the brakes in order to keep the vehicle from accelerating. the dealer informed the contact that it was impossible and the incident did not occur and offered no further assistance. the contact did not inform the manufacturer and since the dealer was unable to duplicate a failure no repairs were performed. the current mileages were 21,000 and the failure mileages were 20,735. bw | |||
| 02/14/2011 | 22735 | ||
| Tl- the contact owns a 2009 toyota rav4. while driving approximately 5 mph the vehicle accelerated on its own to approximately 25 mph. the contact applied pressure to the brake pedal and was able to control the vehicle and come to a stop. the vehicle was towed to the dealer. the technicians were unable to diagnose the failure. the manufacturer was contacted and stated the contact could file for arbitration but they could not provide further assistance. the approximate mileage was 20,735. ds | |||
| 09/15/2010 | 16000 | ||
| Tl-the contact owns a 2009 toyota rav4. the driver was driving at an unknown low speed when the vehicle surged forward, resulting in a crash with a building. a police report was filed and the driver suffered minor injuries. the vehicle was towed to an insurance company to where it was in the process of being repaired. the failure and current mileages were 16,000. sm. | |||
| 09/21/2010 | 12500 | ||
| I am writing to complain about two acceleration problems recently experienced with my 2009 toyota rav4 vehicle. one involved rapid acceleration experiences and the other a sticking accelerator. (12,500 miles) (i previously complained about a sticking accelerator after only 1000 miles and involved in the accelerator recall.) on september 21st, i had a rapid acceleration with my 2009 rav4 while my foot was firmly on the brake pedal. my wife was also present and was very frightened by the experience since it occurred when turning a corner near a person holding a pizza sign. i was thankfully able to control the vehicle with firm braking. the sudden burst of acceleration stopped after about a 2 second period of time. due to this experience, my wife now refuses to drive the vehicle . on september 22nd, i again had a rapid acceleration on two different occasions.in both occasions i was beginning to go straight so i was able to continue after the 2 second burst of speed. on september 23rd, i experienced a sticking accelerator pedal even after the accelerator was repaired through a recall on the vehicle. i was travelling around 45 mph when approaching a stop sign and was able to control the vehicle with steady, firm braking. on september 24th, the vehicle was examined by the dealer. i was met with considerable resistance and defensive comments. the service manager sharply stated to me that | |||
| 01/12/2010 | 5900 | ||
| 2009 rav4 toyota was traveling about 30-35 mph when the vehicle rapidly accelerated. the engine rpms increased significantly and a loud sound was heard from the engine revving. the brake pedal was immediately depressed firmly and the vehicle was able to slow down. the vehicle was stopped and the engine shut down. after turning the car back on there were no further incidences. the vehicle was taken to the dealership of purchase. an inspection was done by toyota representatives and the inspection came back with no unusual report. the vehicle that i purchased in new condition is unsafe and i am stuck with a car that i do not feel comfortable driving. it has been parked since january and is no longer being used. | |||
| 08/15/2009 | 600 | ||
| Tl - the contact owns a 2009 toyota rav 4 . while being at a complete stop having her foot on her brake the vehicle accelerated on its own, she then pressed on the brakes with extreme force and the vehicle started to rev faster. contact then shifted to neutral and was able to stop the vehicle. the vehicle was then taken to the dealer and they stated that it that it was not on the recall list. they also cant duplicate the problem and there have been no repairs. she has experienced this problem 3 additional times. the failure mileage was 600 and the current mileage was 12000.cv | |||
| 06/10/2009 | 1000 | ||
| When coming to a stop, the car increases idle to 1500 -2000 and the brakes sometimes become squishy and the brake pedal will feel like there is no pressure. the car will stop, but the idle will continue to rev up. i have to ensure i do not release the brake until the car in front of me is a very safe distance away. the dealer could not replicate the problem. this has continuously occured since the car was new, it now has approximately 17000 miles. this vehicle, per the vin was not included in the recall. | |||
| 05/30/2010 | 15800 | ||
| Toyota 2009 rav 4. coming off freeway to stop light. i coasted then applied the brakes and the car engine started to rev up. as i applied the brake pedal harder the engine keep reving up. by pushing on the brake with all my force the car came to a stop. it was up to 7000 rpm's. i shoved the shift lever into park and the auto went immediately went back to normal rpm's. my foot was not on the gas pedal. i took the car to toyota and did a claim form with national toyota. the dealer could find no problem with the car. both the dealer and national toyota said there is nothing else they could or would do. the car is not safe to drive and i have not picked it up from the dealer. | |||
| 04/09/2010 | 3600 | ||
| 2009 toyota rav-4driven by owner with wife as passenger. coming down off ramp from two lane road to stop sign in order to turn onto a town street. although braking hard, car failed to stop and engine decidedly accelerated. driver able to turn corner and, since no car coming in his lane, was able to pull to side of road. driver decided to proceed 2-3 blocks to a gas station. drove slowly to station, pulled in, car refused to stop, in fact it was jerkily accelerating, and bumped into a car whose driver was putting gas into it. no damage to either car or persons. (pressed yes for crash, but was only going about 5 mph or less and driver's car pushed other car into a street.) driver was able to put car in neutral and car stopped. driver had car towed to toyota dealer whose service manager, after telling driver his rav-4 was made in japan and not eligible as a recall car, finally agreed to have car tested. nothing found and toyota has refused to replace any parts saying there is nothing wrong with car--to them the incidents did not truly occur. after testing, twice, driver picked up car and was driving home, had to stop for a school bus and while stopped felt engine surging forward again but was able to keep car braked and put car in to neutral. only drives car on back roads now. these three incidents are the only ones that have been experienced thus far. | |||
| 05/24/2010 | 8600 | ||
| Tl*the contact owns a 2009 toyota rav4. the contact stated that while driving at 20 mph and applying the brakes, the vehicle continued accelerating and the rpms jumped. the contact shifted into park but the engine continued to race. the contact pushed the off button to turn the vehicle off. when he restarted, the vehicle functioned normally. the vehicle had previously been repaired for recall 10v017000 (vehicle speed control: accelerator pedal). the vehicle had not been repaired again at the time of the complaint. the current and failure mileages were approximately 8,600. | |||
| 05/09/2007 | 5404 | ||
| Tl* the contact owns a 2009 toyota rav4. the contact was approaching a traffic stop and while attempting to apply the brakes, the engine exhibited an unusual increase in engine rpms. the vehicle attempted to accelerate but did not because of steady pressure to the brakes. the dealer performed a diagnostic but could not duplicate the failure. the manufacturer would not provide any assistance. the failure and current mileages were 5,404. | |||
| 03/05/2010 | 1000 | ||
| Tl*the contact owns a 2009 toyota rav4. the contact was pulling out of the driveway when the vehicle suddenly began to accelerate up to 20 mph. the contact depressed the brake pedal but the vehicle increased its speed before it finally stopped. the vehicle traveled about twenty feet before it was stopped. the vehicle had not been inspected at the time of the complaint. the current and failure mileages were approximately 1,000. | |||
| 04/25/2010 | 9264 | ||
| Tl-the contact owns a 2009 toyota rav4. while parked, the contact attempted to shift into reverse but the vehicle suddenly revved up. the contact depressed the brake pedal firmly and shifted into neutral. the contact stated that rpms decreased and the vehicle behaved normally after five seconds. the contact planned to take the vehicle to an authorized dealership. the failure mileage was 9,264. the current mileage was 9,674. | |||
| 04/15/2010 | 7600 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) this is in regards to complaint # 10325940 on a 2009 toyota rav 4. the detail in the report is correct with the exception of the vehicle was not driven to the nearest dealer. the vehicle was taken to the nearest dealer on a flatbed tow truck. the vin # for this vehicle is [xxx] . the dealer claimed to have done an approximate 10 mile road test and the diagnostics toyota recommended that they do. then after treating us not very nicely at all gave us the standard it was caused by a floormat excuses eventhough they claimed that they could not recreate the incident using a floor mat. they returned what is in my opinion an unsafe vehicle to us without having any concrete proof of what happened. *tr | |||
| 04/08/2010 | 14300 | ||
| Th- the contact owns a 2009 toyota rav4. the contact had the vehicle speed control accelerator pedal recall repair done on the vehicle one month ago. the repairs done for campaign number 10v017000 did not repair the vehicle. while traveling 35 mph the caller tried to come to a stop and the vehicle accelerated. the caller was able to bring the vehicle to a stop by placing the vehicle in neutral. the vehicle is currently at the dealer being inspected again. the contact did not have the vin number at the time of the complaint.the failure mileage and current mileage was 14300.rl | |||
| 04/08/2010 | 18000 | ||
| Tl*the contact owns a 2009 toyota rav4. while driving approximately 5 mph, the contact depressed the brake pedal and upon release, the vehicle suddenly accelerated causing a crash. none of the air bags deployed and the contact was injured. a police report was filed. the vehicle was towed but had not been inspected when the complaint was filed. the current and failure mileages were approximately 18,000. updated 06/10/10 *bf | |||
| 04/04/2010 | 8100 | 1 | |
| April 4, 2010 topic: communication of engine acceleration from: omitted vehicle: -toyota rav4 -purchased 9/26/09 - -year/model: 2009/4443a -engine: 3.5 liter dohc v6 engine with dual vvt-i -purchased from: germain toyota of columbus problem: today, april 4, 2010, my wife was backing the rav4 into our car garage. upon getting the car completely on the floor of the garage (a level surface), she was idling in reverse so that the suv would finish backing up to insure the garage door would go down without hitting the front of the vehicle. suddenly, the engine revved up a few hundred rpms. with her foot already on the brake pedal she immediately pushed down very hard on the brake pedal and pushed the console gear shift into neutral. thus, my wife was able to prevent the suv from immediately speeding up in reverse which prevented the vehicle from ramming into the garage wall which was approximately 4 to 5 foot from the back of the vehicle. the above action by my wife may have taken 2-3 seconds. however, after getting the rav4 into neutral , the engine immediately revved up to a few thousand rpms. within a very few seconds my wife turned the motor off. fortunately, the vehicle was in neutral when this engine revving occurred. i was in the house in a room directly above the garage and heard both times of the engine revving. my wife also had a similar revving up of the engine that occurred approximately 5 days previous to march 4, 2010 while sitting at a red light. she held the brake pedal down. she only needed to hold the brake pedal down for 1 -2 seconds before she could take her foot off the brake to allow the car to go through the light that just changed to green. upon letting up on the brake pedal to go forward the rpms immediately reduced. also, the revving of the engine this time was comparable to the initial engine revving stated above for a few hundred rpms. *tr | |||
| 03/20/2010 | 8850 | ||
| Tl*the contact owns a 2009 toyota rav4. while the contact was driving approximately 10 mph in a parking lot, the brake pedal was engaged and the vehicle suddenly accelerated. the engine rpms increased up to 100. the gears also shifted into neutral position. the engine was turned off and within a few minutes it restarted. the vehicle began to function normally. the following day, the vehicle was taken to the dealer who was unable to duplicate the failure after driving the vehicle. the technician was also unable to locate a failure code. a complaint was filed with the manufacturer who advised the contact to submit an arbitration form and possibly the manufacturer would buy back the vehicle. the failure mileage was 8,850. the current mileage was 8,758. | |||
| 03/23/2010 | 5000 | ||
| Drove up to use the atm at bank. placed car in park and used atm. when i finished, i put my foot on the brake and shifted into drive. car engine accelerated and car lurched forward. a large cloud of smoke came out of the exhaust pipe. i was able to put the car in neutral and turn off the engine. putting the car in neutral did not stop the engine from racing. i pushed the car away from the atm and called the toyota dealer, who came and drove the car to their garage. the dealer found no record of the event on the cars computer and has twice tried to return the vehicle to me. only after i threatened to go on a local redio talk show, did the agree to continue to invetigate. i was able to obtain video of the incident from the bank's security cameras and have shared them with the toyota dealer and would be happy to share them with the nhtsa. | |||
| 03/11/2009 | 13285 | ||
| Tl*the contact owns a 2009 toyota rav 4. the contact was driving approximately 5 mph turning a corner and the vehicle began a jerking motion. a sudden loss of power steering occurred without warning. the vehicle surged forward and continued acceleration. the vehicle slowed down after pressure was applied to the brake pedal. the failure occurred periodically. the vehicle was taken to the dealer for diagnostic testing. the technician was unable to duplicate the problem. the acceleration failure was updated in the database. the vehicle had prior recall repair performed and the remedy repair failed to correct the problem. the contact states there are two people in the family that drive the vehicle and two people have experienced acceleration failure of the vehicle. the failure mileage was 13,285. the current mileage was 14,000. | |||
| 03/15/2010 | 18500 | ||
| My wife told me that her toyota rav 4 seemed to surge forward when she was trying to stop. a few days later i was driving her car and was approaching a stop light that had just turned red. i started to slow down and apply the brake and the toyota suddenly accelerated and lurched forward. fortunately, there was no car in front of me or i would have rear-ended it. i immediately put it in neutral and put both feet on the brake and the engine accelerated to approximately 5000 rpm. i turned the ignition off and pulled over. after the engine shut off completely, i restarted the car and managed to get home safely. i called the dealer, leith toyota, and they said to bring the car in right away. they kept the car several days and ran some tests, drove the car but because they were unable to replicate the same mechanical or electronic problem, they could not or would not do anything to fix the problem. so i feel that i am left with a vehicle that is not safe to drive. after learning that so many people have had the same problem, it is now obvious that toyota and leith toyota sold us this vehicle knowing the problem existed. the government needs to hold toyota and the dealerships responsible and liable for any accidents that occur from this problem and reimburse consumers that purchased and own vehicles that are unsafe due to this mechanical/electronic problem. | |||
| 02/10/2010 | 12300 | 3 | |
| I have a 2009 toyota rav4 that has unexpectedly accelerated 3 times. when i tried to brake the pedal was hard and the car accelerated. i threw it in neutral and took my foot off the brake. the car didn't rev like the pedal was stuck, instead it calmed down and came under control. dealer says they can't find anything wrong. *tr | |||
| 03/08/2010 | 50 | 1 | |
| Although my car was fixed in the toyota recall, i believe the problem still exists. it is better, but not best. when i press on the accelerator sometimes the car jerks forward much faster than you would expect. it used to do this more often and to a greater degree, but still does do it on occasion. i noticed this when i first bought the car, but put it off to pressing down on the accelerator too hard. then i began to think that if that was the case it would happen all the time. i purposely try to go forward gently, but am not able to sometimes. *tr | |||
| 03/01/2010 | 4500 | 1 | |
| To begin, my car has already had the toyota recall fix and should have been fine. i was driving my toyota rav4 (2009) and approaching a four way stop. when i went to hit the brakes, there was a slight grinding noise. the car slowed a bit but did not stop and kept on moving through the stop sign. i ended up going through the intersection (luckily no one was coming) and coming to a stop almost 50 feet past. my husband drove the car home and we later took it to the dealer (no other incidents then). the dealer inspected the brakes and acceleration but could not find a cause. they kept the car for several days but ended up returning it to us and saying it is fine, as they could not find a specific cause to this incident. i am 8 months pregnant, and currently will not drive the car until i can be reassured this will not happen again. *tr | |||
| 03/04/2010 | 9800 | ||
| Tl* the contact owns a 2009 toyota rav4. the driver states she was driving 25mph was driving in traffic and the vehicle accelerated on its own and crashed into the vehicle in front of her. the contact states they took the vehicle to the dealer and they said that there was nothing wrong with the vehicle. the failure mileage was 9,800. the current mileage is 9,820. | |||
| 02/06/2010 | 2700 | 1 | |
| While coming to an intersection, i was braking. during the braking, the vehicle suddenly bolted (accelerated) ahead for a period of 5 seconds. (vehicle accelerated during braking process ) i continued to keep foot on brake, pressing with a lot more force. during the incident, i was able to turn wheel sharply to the right, to avoid hitting a vehicle directly in front of me. needless to say, i was very shaken, as was my 100% disabled husband, also in the front seat. we took vehicle to toyota dealer, on ebruary 10, 2010, (2, 766 total mileage) and 30 minutes of their time was given to my toyota. they checked it over, trying to find the problem. they said they could not find a problem., and sent me on my way. they gave me an 800 number to call, and our 2 phone calls to them, was a waste of time. they said they would send me arbitration papers, which i have not received. i don't see why i have to go to arbitration for them to fix my vehicle, when it is still under warranty. * they reset ecm/pcm test drove op code 895994 3/99. checked ecu for dtc scan tool check dtc and operation. hours 0.50 dealer refuses to do more testing because toyota will not authorize it. i feel that my vehicle is a death trap and i will not drive it. in the meantime, i am still making monthly payments on it, and consider it a dead horse payment . *tr | |||
| 02/27/2010 | 10000 | 1 | |
| Our rav4 was apparently not included in the last recalls but i now believe this is incorrect. on 2/27 i rear-ended a truck going about 30-35 mph. i originally thought i had missed the brake pedal and by the time i realized the car was not stopping i had to slam my brakes and tried to turn to miss the car in front of me. after checking further i'm not sure how i would have even been able to entirely miss the pedal. i was very shaken up and thought i had imagined that the car was accelerating after i had originally braked until i overheard my 8 yr old daughter talking to someone else and saying she 'felt like we were going faster instead of stopping. if not for the urging of friends and family and after researching, i'm not sure i would have even thought it was a toyota problem. luckily i was the only person to be injured with a sprained foot, but if this can help to save someone else from a potentially fatal crash i would feel that i have done my part. please push toyota to find out the real problem and get it fixed. i'm not sure how i am even going to be able to drive that truck again without feeling confident that my family and i are safe. *tr | |||
| 02/05/2010 | 9000 | 1 | |
| I own a 2009 toyota rav4. my car was not stopping prior to recall-spoke with toyota and they contacted dealer to come to my home and pick up my car, as it was not stopping for my and i would not drive the car. recall (accelerator pedal reinforcement bar) performed 2/5/2009. i called dealership to schedule another appointment as the gas pedal is very touchy and my car is accelerating when my foot is on the brake and i can not stop car. the dealership looked at car and told me that there was no problem-the standard line our service technician was unable to duplicate customer concern. i again have a car that has a safety concern that will not stop at times and toyota is unwilling to resolve this issue for me. *tr | |||
| 09/11/2009 | 1000 | 1 | |
| At a local mall i was stopped and waiting for a parking spot to become available. when a parking spot became open, i was within 5' to 10' foot of the parking spot entrance. while making 90% right swing from a dead stop i lightly put pressure on the accelerator pedal of our 2009 toyota rav4 it lunged forward and accelerated rapidly i applied the brake pedal hard but was not able to totally stop the car in the short distance of the parking space and at about 1 to 2 miles per hour our auto hit a cement | |||
| 03/02/2010 | 11200 | 1 | |
| Currently, i own a 2009 rav4 that was not apart of the recall due to the fact the car was manufactured in japan. however, i am experiencing sudden acceleration in my vehicle and toyota is doing nothing to resolve this issue. on a daily basis when i drive the car and i am pressing on the accelerator pedal the car suddenly jerks and the rpm's jump and jerks me forward. i find that it happens more frequently on a rainy or wet days but does occur everyday. this car is a safety hazard and i have been told by toyota that it is the way i am driving however, my husband drives my car and experiences the same thing when stepping on the accelerator pedal. toyota needs to fix my problem. *tr | |||
| 10/01/2009 | 200 | ||
| Tl*the contact owns a 2009 toyota rav4. the driver stated that he was making a u-turn into a driveway. when he pressed the brake pedal the vehicle began to accelerate on its own and almost crashed into a brick wall. the driver stated that he slammed on the brakes and the vehicle stopped. the vin was not available. the failure mileage was 200. the current mileage was 3,000. updated 03/12/10. *lj | |||
| 10/16/2009 | 4000 | 1 | |
| My 09 toyota rav4 ( bought last august in queens new york) had the same kind of problem that, the car speed up suddenly and almost punch the front car when i was pushing brake, stopping and waiting for traffic light from red to green. it were happened two times last year, and also, sometimes, when the car is running on the way, the speed suddenly up. i think the problem is caused by it's control system like software poor design in anti-interfering/electronic noises. *tr | |||
| 07/30/2009 | 400 | ||
| Tl*the contact owns a 2009 toyota rav4. the contact stated that the vehicle lunged or rapidly accelerated from a complete stop. in one instance, he applied the brake pedal but was not able to stop the vehicle. at approximately 2-3 mph, he hit a cement divider in a parking lot which caused damage to the lower grill. he also noticed that the failure randomly occurred about 20% of the time while driving. he took the vehicle to the dealership and was told that they could not find anything wrong. on 02/17/2010, the dealer installed a metal plate behind the accelerator pedal three times. he called the manufacturer and spoke with a representative who instructed him to take the vehicle back to the dealership. the contact stated that the problem still occurred even after the repair was performed. the current mileage was approximately 5,100. the failure mileage was approximately 400. | |||
| 01/09/2010 | 0 | 1 | |
| New toyota electronics problems my rav4 sometimes does have intermittent accelerator | |||
| 07/29/2009 | 12 | 1 | |
| Since i bought my 2009 toyota rav4 (6cyl) in july 2009, i have experienced consistent jackrabbit starts. the day after i bought it, i discussed this with the salesman who handled my transaction. he seemed unconcerned and told me to discuss it with the service department at the 5000 miles check. virtually every time i attempt to smoothly accelerate from a stop, i am thrown back into my seat and the vehicle accelerates rapidly. on a couple of occasions i nearly hit the car in front of me. on feb 1, 2010, i brought this to the attention of the service department of michael's toyota in bellevue, wa, when i took my vehicle in to have the accelerator pedal checked - mine was a denso and did not require modification. they reported no defect, and that my vehicle drives like every other rav4. if that is the case, there is no doubt a risk that this jackrabbit tendency will cause accidents. i am convinced that the combination of toyota's electronic accelerator pedals and the hardware/software toyota uses to control the engines are faulty. i have listed the date of incident as the day i bought the rav4, but the jackrabbit accelerations happen every day! *tr | |||
| 02/20/2010 | 12707 | 1 | |
| I was told my 2009 rav4 was not subject to the toyota recall. yet i have experienced involuntary acceleration on two occasions. both times i was slowing down to make a left hand turn, having almost slowed to a stop when the rpm's accelerated to 5,000 - 6,000. the first time i was slowing down from 30 mph to about 10 mph when the car sped forward as i was turning. i almost hit a sign on a median but was able to stop the car by slamming on the brakes. this was in november 2009 over three months after the rav4 was purchased but before i knew about the recall. i brought the vehicle into the kolosso toyota dealership for the fix a few weeks ago. i was not told my car was not part of the recall but was told i was all set for the time being but that there may be additional fixes required in the future that were still being evaluated. today, this involuntary acceleration occurred again. i had been traveling on a two lane highway. speed limit was 50 mph. i had slowed down, almost to a stop in preparation to turn left. the car was going less than 10 mph, my foot was on the brake pedal when the rpm's suddenly shot up to 5,000 - 6,000. i pressed down on the brake harder and put the car in neutral to stop it from propelling forward. it took many some time for the engine to stop revving. this nearly caused an accident into oncoming traffic. when i called toyota about this, as i was afraid to continue driving the car, i learned that my car was not part of the recall because i had a denso gas pedal. toyota tried to minimize the incident and indicated i could continue driving it to a dealership about 25 miles away. i refused to do so and had the vehicle towed at my dealer's expense back to my city of residence. *tr | |||
| 01/14/2010 | 4900 | ||
| Tl*the contact owns a 2009 toyota rav4. while the contact was at a traffic light the vehicle surged forward. suddenly, extreme force was applied to the brakes to prevent the vehicle from accelerating. the failure has happened more than four times. the contact stated that the vehicle has a denso accelerator pedal. the failure mileage was 4,900. | |||
| 07/20/2009 | 1000 | 1 | |
| I purchased my 2009 rav4 on june 19, 2009. with only a few hundred miles (less than 1000) on the vehicle, i traveled to annapolis, md on july 20, 2009. after driving on the expressway for most of the around 200 miles, i exited and upn stopping for traffic, i experienced the accelerator sticking (did not come back up upon deceleration). i luckily was able to stop the car before a collision, using considerable force on the brakes. the accelerator did return to a normal position after 2-3 seconds. i never did experience the problem afterwards and i now have around 5400 miles on the vehicle. i did discuss the problem with the dealer months after this incident and they did install the recall device on the accelerator. i have not noticed any problems since. i am reporting this since my experience with the accelerator seems to be different from others. my accelerator stuck when the vehicle was nearly new and had very little wear. *tr | |||
| 02/03/2010 | 2600 | 1 | |
| 1. as i was pulling into a parking place in a parking lot, my 2009 toyota rav4 accelerated rapidly and drove up on the sidewalk. i immediately slammed my foot on the brake and managed to stop the car just before it would have run into the wall ahead of me. before turning into the parking place, i had slowed way down to make the 90 degree turn and i applied only gentle pressure on the accelerator to pull into the parking spot. 2. i have had this car since september 2009 and have never had an experience like this before. 3. i have an appointment with my toyota dealer next tuesday, feb 9, to insert a piece of metal to stop the accelerator from sticking. but i'm afraid this may not solve the problem, since this did not seem to be the result of the accelerator sticking; the accelerator was only slightly depressed when the car speeded up by itself. *tr | |||
| 11/10/2009 | 3500 | 1 | |
| While driving on interstate with cruise control set @ 70mph. and entering a reduced speed area, i disable cruise by tapping brakes. after traveling a few miles the car would accelerate at a fast rate on its own. i would then either tap the brakes again or turn off the cruise to stop the acceleration. this has happened at least 6 to 8 separate occasions. last use of cruise was in november. *tr | |||
| 01/11/2010 | 6000 | 1 | |
| Gas pedal stuck on my 2009 rav4 and i hit the rear of the car in front of me at a 4 way stop. i was able to engage the brakes but the distance/time was too short for the brakes to over come the acceleration. in front of the car that i hit was a pedestrian crossing--if it were not for the car in front of me i would have struck pedestrians. before the accident i did not detect any evidence of a problem. the pedal failure was a one time incident. after the accident (before the recall) it never occurred to me that there was a mechanical problem--i assumed somehow that i had my foot on both accelerator and brake. however after spending much time in my driveway i could not replicate having my foot push both the gas pedal and brake pedal. my wife and i agreed that she would drive the rav4--and i would not. soon after my accident the 2009 rav 4 recall for sticking gas pedal was announced. i am absolutely sure that the sticking gas pedal caused the accident. since the date of the recall (january 21) we parked the car in our driveway. we will not drive our rav4 i contacted my dealer (lombard toyota, lombard il)--they replied that as a dealer they could only recommend that i call toyota's customer experience number after a couple days i was able to get through to the toyota experience line--over the next several days i was passed up the line until i was able to speak to a case manager. on january 27the a toyota field technician came to my house and inspected my car. since then i have heard nothing from toyota. *tr | |||
| 02/03/2010 | 9850 | 1 | |
| At about noon on 2/3/10- our 2009 toyota rav 4 sudden acceleration (or stuck gas pedal) caused me to rear end another car that was stopped at a red light. i was moving very slowly about 5-10mph, just gliding because the car in front of me had been stopped by the light and it was just starting to slowly move as the light turned green. i had my foot on the brake, and the rav 4 seemed to accelerate, causing me to press as hard as i could on the brakes, but i could not stop before hitting the car in front of me. it seemed as if the rav4 just accelerated by itself. the rav 4 has been towed to a repair facility. 4 hours before this happened, we had the rav 4 at our toyota dealer for inspection of the gas pedal and it was confirmed that it had one of the suspect assemblies. but they said they could not do anything, as they had no instructions or parts yet from toyota and said we would be notified when the time came. *tr | |||
| 10/14/2009 | 5000 | 1 | |
| Given the news about toyota accelerator pedal issues and now 2010 prius abs issues, i feel it's important to report the following: in october 2009, my 2009 toyota rav4 experienced the following issue (this is taken directly from toyota dealer's service invoice): customer states brake pedal goes to the floor and doesn't feel like the vehicle is stopping properly. please advise. depresses all the way happens intermittently. tech verified customer concern poor brake pedal case # ta092880189. replaced master cylinder/replace abs actuator. replace abs actuator per tech assist rec opn # 44050-42330. in other words, we had observed that when applying the brake pedal, it often depressed quickly and nearly all the way to the floor before providing normal brake pedal resistance and braking action sufficient to slow and stop the car's forward progress, and at that point with very little brake pedal physical depression space left before reaching the pedal's limit. after i originally brought the issue to my local toyota dealership (lexington toyota, lexington, ma, 781.861.7400), they informed me they had not previously seen this issue and had to consult with toyota's u.s. headquarters for troubleshooting aid. then for several days the dealership provided me with ongoing updates, explaining that toyota was actively investigating the matter and did not have an immediate recommended solution. this went on for nearly a week, and so it seemed to me that this was a problem toyota hq had not prevously encountered. finally the dealership reported that toyota hq had provided a resolultion, the repair work was done, and we got our rav4 back and have had no brake pedal problems since. according to our local dealer, our rav4 was manufactured in japan and therefore isn't subject to the current accelerator pedal recall but does require the floormat-related recall fix. *tr | |||
| 01/27/2010 | 6615 | ||
| Tl* the contact owns a 2009 toyota rav 4 .the contact stated that while driving at 5 mph when pulling into a parking space and while having her foot on the brake, the vehicle accelerated on its own. it went over a parking block and a curb and then hit a building wall. the vehicle was towed to a body shop, then it was picked up by her insurance company.the whole front end and the passenger side door were damaged due to the crash. there were minor injuries, the contact was transported to the hospital. there was a police report filed. the contact also stated that this has only occurred once. the dealer was contacted and they stated that they will investigate the failure and let her know the outcome of this investigation. there have been no repairs done to the vehicle to date.the failure and current mileage was 6615. | |||
| 03/28/2009 | 1800 | 1 | |
| Intermittent sudden acceleration in a 2009 toyota rav4 without further depression of the gas pedal which causes the vehicle to lurch forward. the gas pedal is not jammed or slow to raise nor does it stick. this has happened on numerous occasions since march 2009 with no common denominator such as speed, road conditions, etc. this has even happened when the vehicle was in park and without the gas pedal being depressed at all, the vehicle will race suddenly and just as quickly go back to idle. the date of the first incident and the mileage listed below are approximations. *tr | |||
| 12/26/2009 | 5000 | ||
| Tl*the contact owns a 2009 toyota rav4. the contact was driving approximately 5 mph into a parking space and when pressure was applied to the brake pedal the vehicle accelerated excessively. the vehicle failed to slow down and crashed into a vehicle. the emergency brake was engaged during the failure. there were no personal injuries. the police were called to the scene. a police report was filed. the vehicle was operable; however, it was taken to a body collision center for repair. the cause of failure has not been determined at this time. there was a recall under nhtsa campaign id number 10v017000 (vehicle speed control;accelerator pedal). however, the vin was excluded from the recall defect since the manufacturer was located in japan. the failure mileage was 5,000. | |||
| 11/14/2009 | 2083 | 2 | 09/22/2009 |
| Tl*the contact owns a 2009 toyota rav4. the contact was driving approximately 5 mph on wet road conditions; proceeding to a traffic signal. there was an unintended increase in acceleration. the driver applied an aggressive force to the brake pedal. the vehicle failed to slow down and immediately, the gear shifter was placed into the neutral position. the vehicle stopped and engine turned off. the vehicle was able to resume normal operation. the vehicle was taken to an authorized dealer for inspection. the throttle body was cleaned. on a separate occasion the vehicle was taken to an authorized dealer for the identical failure which there were no resolutions. the failure mileage was 2,083. updated 02/17/10. *lj updated 02/19/10.*jb | |||
| 06/20/2009 | 8000 | ||
| Tl* the contact owns a 2009 toyota rav4. while driving 70 mph , there was unintended vehicle acceleration. after brake application he was able to decelerate. the vehicle was taken to the dealer but the technician was unable to identify the cause of the failure. the failure mileage was 8,000. | |||
| 10/04/2009 | 10000 | ||
| Tl* the contact owns a 2009 rav4. while driving down a hill she experienced unintended vehicle acceleration. she had to shift the vehicle into the neutral gear in order to stop. the vehicle was taken to the dealer, and a technician concluded that floor mat interference caused the failure. an engineer sent from the manufacturer will re-inspect the vehicle. the failure and current mileages were 10,000. the vehicle identification number was unavailable. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/19/2010 | 1 | ||
| Letter from senator burr on behalf of constituent concerning accelerator stick problems with his mother's toyota rav4 *tgw the consumer stated his mother owned the 2009 toyota rav 4. the vehicle accelerated out of control and hit a tree. the vehicle was totaled. *jb | |||
| 11/19/2009 | 1 | ||
| 2009 toyota rav4. consumer writes to express discontent regarding treatment received from toyota motor sales, u.s.a. inc. related to the defective accelerator pedal problem *tgw the consumer stated he received a safety recall after he had an accident which involved damages to his vehicle and back injuries. *jb | |||
| 04/15/2010 | 7600 | ||
| Tl*the contact owns a 2009 toyota rav4. while driving 5 mph coming to a stop, the rpms suddenly began to increase. the contact had to stand up in the vehicle to depress the brake pedal since the vehicle seemed as if it would surge forward. the vehicle was repaired according to recall 10v017000 (vehicle speed control: accelerator pedal) before the failure. the contact took the vehicle to an authorized dealer and he is currently waiting for a response when the complaint was filed. the contact called the manufacturer who took a complaint and provided her with a loaner vehicle. the vin was unavailable. the current and failure mileages were 7,600. | |||
| 03/01/2010 | 4390 | ||
| Tl*the contact owns a 2009 toyota rav4. while the contact was driving approximately 20 mph, he attempted to apply the brakes when the vehicle suddenly accelerated. in order to stop the acceleration the contact had to place the vehicle in neutral gear. prior to the recent failure, the contact has taken the vehicle to the dealer where nhtsa recall# 10v017000, vehicle speed control, accelerator pedal repair was performed on the vehicle. the failure mileage was 4390 and the current mileage was 4415. updated 06/08/10.*lj | |||
| 11/01/2009 | 915 | 3 | 10/01/2009 |
| I purchased a new rav4 2009 toyota and experienced unintended runaway acceleration on three separate occasions. it was first brought to a toyota dealer in sandy springs, atlanta and was told that the rotors were warped. they were replaced but soon after that repair, it accelerated out of control again and was brought to delray toyota where i purchased the car. they kept it for 5 days and called to tell me there was nothing wrong and unless they experienced the problem during a test drive there was nothing they could do. i had someone drive the car back to my home and it is presently sitting in my garage. soon after the third incident i was called by the dealer and was told to bring it in. the car was towed to delray toyota and they told me that the recall did not pertain to my car because the vin # didn't qualify for replacement of the gas pedal which was recalled on other rav 4's . it was again returned with no repair of this serious safety issue and is presently unusable because i fear that this unintended acceleration problem could cause a serious accident effecting me and others. *tr updated 04/21/10 | |||
| 03/01/2010 | 8300 | ||
| Tl*the contact owns a 2009 toyota rav4. the driver stated that the accelerator pedal recall repair was performed and he is not satisfied with the results. the contact has not experienced any failures at this time; however, he is concerned about the safety risk. the dealer should also check the electrical system in the vehicle. the current mileage was 8,300. | |||