Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
11/10/201212000
 One wheel stud on the front passneger side was broken. appearenetly it was made of poor steel material. i checked internet and found this problem was also reported by many others. to our disappointment, so the manufacture and dealers are still not accepting the causation. i am thinking boycott toyota since they are using cheap poor parts made in china.
06/09/201250000
 Tl* the contact owns a 2010 toyota rav4. the contact stated that after rotating the tires, she noticed that all four of the wheels were cracked. the manufacturer was not notified of the failure and the vehicle was not repaired. the failure mileage was 50,000.
06/09/201250000
 Tl-the contact owns a 2010 toyota rav4. the contact stated that after rotating the tires, she noticed that all four of the wheels were cracked. the manufacturer was not notified of the failure and the vehicle was not repaired. the failure mileage was 50,000. kmj
06/09/201250000
 Tl-the contact owns a 2010 toyota rav4. the contact stated after rotating the tires on her vehicle she noticed that all four of the wheel was cracked. the dealer was not notified. the manufacturer was not notified. the failure mileage was 50,000. mw
01/03/20128000
 There is an issue with the wheel studs that appears to be quite common on rav4's of several years. the wheel studs break quite often and the toyota and the toyota dealers blame it on the torque of the lug nuts. this is definitely not the case since i've had two break off since i purchased the card new in september, 2009. the frist broke off at approximately 8,000 mile and second broke of at 24,000 miles while i was drive on an interstate. the 24,000 mile one broke and the it was 41/2 months after the tires were rotated. in searching the internet, there are mulitiple problems and i believe this is definitely something in the manufacture of these stud where they are using inferior product to manufacture them. this is a very dangerous situation especially if the car owner is not frequently checking their wheels to see if this is happening.
10/12/20108000
 Shortly after dealer maintenance, three lug bolts broke off while torquing the lug nuts to 80 foot pounds. the lug bolts appear to made from a low grade of steel. the dealer was good enough to replace broken bolts, but refused to replace all the lug bolts. i maintain that all my lug bolts could be damaged to the point of near failure and that toyota should be using a higher grade steel in these bolts.
01/08/201016300
 Tl- the contact owns a 2010 toyota rav 4. while parked the contact was attempting to replace the rear passenger side tire. while unscrewing the lugs four out of five of the studs on the wheel broke. the vehicle was towed to the dealer where the technicians stated the studs could be repaired but it was not covered under warranty. the vehicle was not repaired. the approximate failure mileage was 16,300. ds