Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
T-SB-0055-1203/13/201210044156Toyota: charging system inoperative. some engines may exhibit insufficient charging performance from the alternator. an updated pulley assembly is available to address this condition. *js05/16/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
04/07/2012232531
 Problem 1 - i have brake noise and brake does not stop properly. spoke to toyota dealer and then created a case number with toyota customer experience. toyota verified and they say no problem in brake. what toyota says after inspection - *inspect brake linings and check parking brake adjustment ~|~*inspect brake linings and check parking brake adjustment ~|~ ~|~could not verify brake noise.front brakes have 5 mm remaining and rear brakes still have 7 mm.all good and no tsb pertaining problem 2 - the vehicle has a wind like noise when driving the freeway, which toyota says they fixed and the problem was secure loose roof rack bar. *tr
04/07/201223253
 Problem 1 - i have brake noise and break does not stop properly. spoke to toyota dealer and then created a case number with toyota customer experience. toyota verified and they say no problem in break. what toyota says after inspection - *inspect brake linings and check parking brake adjustment ~|~*inspect brake linings and check parking brake adjustment ~|~ ~|~could not verify brake noise.front brakes have 5 mm remaining and rear brakes still have 7 mm.all good and no tsb pertaining problem 2 - the vehicle has a wind like noise when driving the freeway, which toyota says they fixed and the problem was secure loose roof rack bar
09/01/201150001
 There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. this is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 m.p.h. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. this condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. this hesitation also seems to be noted in the related nhtsa report examining the toyota electronic throttle control that may have resulted in unintentional acceleration and at the toyota dealer where the car has been serviced, they have advised me that i am not the only one complaining about this issue. the problem seems to be one that does involve the programming of the etc and selection of a forward gear. *tr
05/28/20121
 According to our insured, the insured had pulled into his driveway, and the vehicle had a sudden acceleration, causing the vehicle to run into the house, damaging the wall, the sliding door and the typhoon shutters. *tr
09/01/201150001
 There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. this is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 m.p.h. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. this condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. this hesitation also seems to be noted in the related nhtsa report examining the toyota electronic throttle control that may have resulted in unintentional acceleration and at the toyota dealer where the car has been serviced, they have advised me that i am not the only one complaining about this issue. the problem seems to be one that does involve the programming of the etc and selection of a forward gear. *tr
05/28/20121
 According to our insured, the insured had pulled into his driveway, and the vehicle had a sudden acceleration, causing the vehicle to run into the house, damaging the wall, the sliding door and the typhoon shutters. *tr
09/01/20115000
 There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. this is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 m.p.h. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. this condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. this hesitation also seems to be noted in the related nhtsa report examining the toyota electronic throttle control that may have resulted in unintentional acceleration and at the toyota dealer where the car has been serviced, they have advised me that i am not the only one complaining about this issue. the problem seems to be one that does involve the programming of the etc and selection of a forward gear.
05/28/2012
 According to our insured, the insured had pulled into his driveway, and the vehicle had a sudden acceleration, causing the vehicle to run into the house, damaging the wall, the sliding door and the typhoon shutters.
09/01/20115000
 There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. this is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 m.p.h. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. this condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. this hesitation also seems to be noted in the related nhtsa report examining the toyota electronic throttle control that may have resulted in unintentional acceleration and at the toyota dealer where the car has been serviced, they have advised me that i am not the only one complaining about this issue. the problem seems to be one that does involve the programming of the etc and selection of a forward gear.
05/28/2012
 According to our insured, the insured had pulled into his driveway, and the vehicle had a sudden acceleration, causing the vehicle to run into the house, damaging the wall, the sliding door and the typhoon shutters.
ENGINE AND ENGINE COOLING
07/13/2012459361
 Late model toyota rav4's from my research seem to have an ongoing problem with the evap charcoal canister requiring replacement (see nhtsb 10033407). my car (although not a 2009) has the same exact obd diagnostic codes listed in the bulletin above yet 2011 rav4's haven't been listed with this problem. toyota warrants them for 3 years, 36k miles but most seem to fail just after the warranty ends. my 2011 rav4, 4 cyl. with 51k miles experienced this problem 19 months (and 46k miles) after manufacture (9/10) and toyota has refused to correct the problem. the solution is a $1000+ repair. all other emissions equipment on my car is warranted for up to 80k miles or 8 yrs and is in good working order. *tr
01/16/201220750
 Stopped at a red light. car started moving forward. thought someone was pushing car from behind. engine revved up and we were moving into the intersection and the light was still red. pushed very hard on brake and quickly put car in neutral. engine revved to about 6,500 rpm in neutral, then back to normal.
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
03/27/20115200
 Tl*the contact owns a 2011 toyota rav4. while driving approximately 70 mph, the contact smelled a strong odor of sulfur exhaust fumes emitting inside of the cabin. the failure would occur when driving at high speeds. the vehicle was taken to an authorized dealer where they were able to smell the strong odor. there was not a remedy to correct the defect. the failure mileage was 5,200.
03/27/20115200
 Tl-the contact owns a 2011 toyota rav4. while driving approximately 70 mph, the contact smelled a strong odor of sulfur exhaust fumes emitting inside of the cabin. the failure would occur when driving at high speeds. the vehicle was taken to an authorized dealer where they were able to smell the strong odor. there was not a remedy to correct the defect. the failure mileage was 5,200. js