Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
06/01/20112200
 When accelerating to pass another vehicle we get an overpowering sulphur smell in the cabin.
11/01/2010
 I purchased my 2011 rav4 on 10/19/10, with 3 miles on the odometer. as of 1/31/11 the odometer now reads 2605 miles. after driving the vehicle for 1 week i noticed that the gas consumption was very high. i drove the vehicle to harrisburg, pa which is only 120 miles from my home in philadelphia, pa and burned a full tank of gas upon my return home. the vehicle is suppose to get 28 mpg on the highway which equals to 420 miles on a 15 gallon tank. also, i have a 24 mile roundtrip commute each day and by the end of the week my tank is almost empty. i took the car into the dealership to service the complaint but was told, as i suspected, that nothing was wrong. i am filling the tank up on average every 4 days. i also notice that as i am driving, the fuel gauge needle is moving downward. no one seems to take my complaint seriously and i am always fed the story of how well made and sophisticated that the engine and components are. i have been purchasing toyota certified used vehicles for the past 20 years and have never had any complaints. this is my first brand new vehicle and i am regretting purchasing it. i want this matter throughly investigated but i am always told the same thing. i am not a mathematician but i can count and my 2011 rav4 gas mileage is horrendous.