Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| SB-0001-11 | 01/04/2011 | 10037889 | Ready | 06/07/2011 | |
| SB-0001-11 | 01/04/2011 | 10037889 | Toyota: 2009-2011 rav4. there may be a rattle noise from the transaxle when driving around 30mph. *rm | 06/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 01/26/2013 | 30000 | ||
| Tl- the contact owns a 2011 toyota rav 4. the contact stated that while driving 25 mph and depressing the brakes, the contact activated the four-wheel drive system for assistance with driving through a snowstorm. upon activating the system, the lights flickered and the four-wheel drive deactivated independently. the vehicle was not taken for inspection. the manufacturer was not contacted. the failure and current mileages were approximately 30,000. mah | |||
| 01/26/2013 | 30000 | ||
| Tl-the contact owns a 2011 toyota rav-4. the contact stated that he engaged the four wheel drive due to a snow storm he was driving through. immediately after engaging the gears the lights started to flicker and then the four wheel drive disengaged. this occurred after the contact started to drive 25 mph and also depressing on the brakes. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was not contacted. the failure and current mileages were approximately 30,000. tb | |||
| 09/01/2011 | 5000 | 1 | |
| There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. this is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 m.p.h. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. this condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. this hesitation also seems to be noted in the related nhtsa report examining the toyota electronic throttle control that may have resulted in unintentional acceleration and at the toyota dealer where the car has been serviced, they have advised me that i am not the only one complaining about this issue. the problem seems to be one that does involve the programming of the etc and selection of a forward gear. *tr | |||
| 09/01/2011 | 5000 | ||
| There is a hesitation at low speeds, causing engine to intermittently loose power for 1.5-2.5 seconds. this is an extremely dangerous when accelerating onto interstate highways where cars going in the same direction are already traveling 70-75 m.p.h. and where making turns at intersections with oncoming traffic and other situations where power is necessary to avoid a collision. this condition has already resulted in several near miss accidents making the vehicle unsafe and not suitable for normal driving. this hesitation also seems to be noted in the related nhtsa report examining the toyota electronic throttle control that may have resulted in unintentional acceleration and at the toyota dealer where the car has been serviced, they have advised me that i am not the only one complaining about this issue. the problem seems to be one that does involve the programming of the etc and selection of a forward gear. | |||
| 04/06/2012 | 31212 | ||
| This is an incident involving sudden vehicle acceleration. i was stopped with my foot on the brake in the where great mall parkway turns onto eastbound montague expwy in milpitas, ca. despite having my foot on the brake, the vehicle began to creep forward. i responded by pressing the brake pedal harder. this caused the vehicle stability control system to engage and the brake pedal pushed through the resistance point as is typical when the vehicle stability control engages. the vehicle began to accelerate so i quickly moved the transmission selector from drive into park in order to stop the vehicle. i reported the failure to toyota motor sales usa and the complaint was assigned case number 1204061370. i followed the recommended procedure of having the vehicle inspected by the local toyota dealer, piercey toyota, on april 13, 2012. the service manager completed an inspection and submitted a report to toyota technical services. today, may 2, 2012, i followed up with both the piercey toyota service manager and with toyota motor sales. anthony of toyota told me, essentially, that toyota refuses to acknowledge the failure and refuses to give me a formal written response. anthony continued by saying that if this response was not satisfactory to me, then i should get an outside counsel. i submit that the sudden unintentional acceleration problem still exists with toyota--at least with my vehicle--and that it needs to be fixed. it is my opinion that toyota is 'giving the finger' to the problem and to the united states and that toyota's failure to properly address the problem will likely kill innocent people if toyota does not find a real solution. i am prepared to submit more documents and details regarding this incident and the problem. i would like to be put directly in touch with an officer at your office so that i can enter a full and formal complaint. | |||