Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
12/08/201111000
 Tl- the contact owns a 2011 toyota rav4. the contact stated that while entering a residential garage, his foot slipped off of the brake pedal and caused him to depress the accelerator erroneously. as a result, the contact crashed into a work bench. the vehicle was taken to the dealer for diagnosis and the contact was informed by the dealer that no cause for failure was determined. the manufacturer was notified and dispatched an engineer to inspect the brake pedal. the engineer determined that the brake pedal was not the cause of the failure. the contact stated that the pedal would only become slippery in certain situations. the vehicle was not repaired. the vin was unavailable. the failure and current mileage was 11,000. kmj
12/08/201111000
 Tl- the contact owns a 2011 toyota rav4. the contact stated while pulling into his garage his foot slipped off of the brake pedal and caused him to press the accelerator and he crashed into a work bench. the vehicle was taken to a dealer for diagnosis and the contact was informed by the dealer that no cause for failure was found. the manufacturer was notified and dispatched an engineer to inspect the brake pedal. it was found that the brake pedal was not the cause of the failure. the contact stated that the pedal was only slippery in certain situations. the vehicle was not repaired. the vin was unavailable. the failure and current mileage was 11,000. dt
01/29/201315270
 I was driving my daughter to school when i am slowing down to stop, at a stop sign and my car did not stop i had to apply my emergency brakes or i would have been kill because there was cars coming from my left and from my right. it was like a t avenue.
11/13/2012105001
 I was approaching a traffic light in low speed and lightening my pressure on the gas pedal when the car accelerated and lurched forward. i pressed my foot on the brake pedal and the car continued accelerating. i had to veer to the adjacent lane since i was getting too close to the car in front of me. then, the car came to a halt. *tr
11/13/201210500
 I was approaching a traffic light in low speed and lightening my pressure on the gas pedal when the car accelerated and lurched forward. i pressed my foot on the brake pedal and the car continued accelerating. i had to veer to the adjacent lane since i was getting too close to the car in front of me. then, the car came to a halt.
04/04/20111
 There is in adequate spacing between the accelrator and the brakes on this vehicle. i drive 80 miles a day, and i have to angle so that i don't hit the top of the break when lifting it off the accelerator. this is very dangerous. also, the brakes don't work that well, they're not stable. *tr
04/04/2011
 There is in adequate spacing between the accelrator and the breaks on this vehicle. i drive 80 miles a day, and i have to angle so that i don't hit the top of the break when lifting it off the accelerator. this is very dangerous. also, the breaks don't work that well, they're not stable
04/07/2012232531
 Problem 1 - i have brake noise and brake does not stop properly. spoke to toyota dealer and then created a case number with toyota customer experience. toyota verified and they say no problem in brake. what toyota says after inspection - *inspect brake linings and check parking brake adjustment ~|~*inspect brake linings and check parking brake adjustment ~|~ ~|~could not verify brake noise.front brakes have 5 mm remaining and rear brakes still have 7 mm.all good and no tsb pertaining problem 2 - the vehicle has a wind like noise when driving the freeway, which toyota says they fixed and the problem was secure loose roof rack bar. *tr
04/07/201223253
 Problem 1 - i have brake noise and break does not stop properly. spoke to toyota dealer and then created a case number with toyota customer experience. toyota verified and they say no problem in break. what toyota says after inspection - *inspect brake linings and check parking brake adjustment ~|~*inspect brake linings and check parking brake adjustment ~|~ ~|~could not verify brake noise.front brakes have 5 mm remaining and rear brakes still have 7 mm.all good and no tsb pertaining problem 2 - the vehicle has a wind like noise when driving the freeway, which toyota says they fixed and the problem was secure loose roof rack bar
SERVICE BRAKES, HYDRAULIC
11/01/20114991
 Tl-the contact owns a 2011 toyota rav4. the contact was driving 70 mph when the brakes were applied and the brake pedal felt loose, became stick. the vehicle was taken to two dealers where a diagnostic was performed and both dealers were unable to locate a failure code. the vehicle was also test driven but the failure was unable to be duplicated. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 4,991 and the current mileage was 8,613. kmj
11/01/20114991
 Tl-the contact owns a 2011 toyota rav4. the contact stated while driving at 70mph when the brake was depressed the brake pedal felt loose and stick. the vehicle was taken to two dealers a diagnostic was performed and was unable to locate a failure code. the vehicle was also test driven, the failure did not duplicate. the manufacturer was made a ware of the failure. the vehicle was not repaired. the failure mileage was 4,991 and the current mileage was 8,613. li
10/13/20115000
 Tl- the contact owns a 2011 toyota rav 4. the contact stated that when stopping, his foot would haphazardly depress the accelerator pedal. the vehicle was taken to the dealer where the contact was informed that the nothing could be done to repair the flaw in the vehicle design. the current and the failure mileages were 5,000. kmj
10/13/20115
 Tl- the contact owns a 2011 toyota rav 4. whenever the contact makes a emergency stop he noticed that his foot occasionally hits the accelerator pedal. the vehicle was taken to the dealership where the contact was informed that the nothing could be repaired due to the vehicles design. the current and failure mileages are 5000. bml
04/08/2010940
 Having just descended a hill, i tried to brake while approaching a sharp curve. the brakes were not responding, the vehicle was accelerating and the engine was revving. i put the transmission in neutral as i pulled over to the side of the road and shut the engine off.
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
05/30/20113200
 Tl*the contact owns a 2011 toyota rav4. while the vehicle was parked the contact depressed the brake pedal while turning the ignition on and then moved the gear shift from park to reverse. the engine rpms suddenly began to increase and indicated a high reading. the contact looked down at the floor mat and noticed the floor mat was not in the way of the accelerator pedal; however, the accelerator dropped to the floor board. the contact shut the vehicle off and the vehicle shook violently. the vehicle was taken to the dealer where the technicians were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 3,200.