Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/01/20133001
 After owning my new 2012 rav 4 for only 3 days, i visited a friend's house and attempted to park my car on a slightly sloped driveway. i got out of my car after turning off the push button start but neglected to put the car in park. as i was getting out of the car, someone shouted, your car is rolling - step on the brake!. by the time i was able to reenter the car, it had already rolled into another vehicle in front of it. my rav 4 was damaged, as was the vw passat wagon it ran into. the damage to my brand new car is estimated to be $1000. the damage estimate to the other car is not know yet but at least in that vicinity. luckily, no one was in between the 2 cars. this is obviously a huge safety concern. *tr
01/01/2013300
 After owning my new 2012 rav 4 for only 3 days, i visited a friend's house and attempted to park my car on a slightly sloped driveway. i got out of my car after turning off the push button start but neglected to put the car in park. as i was getting out of the car, someone shouted, your car is rolling - step on the brake!. by the time i was able to reenter the car, it had already rolled into another vehicle in front of it. my rav 4 was damaged, as was the vw passat wagon it ran into. the damage to my brand new car is estimated to be $1000. the damage estimate to the other car is not know yet but at least in that vicinity. luckily, no one was in between the 2 cars. this is obviously a huge safety concern.
09/12/201250
 I parked my car in residential neighborhood and proceeded to cross street with my car parked behind me. thankfully a man facing car yelled your car! my new car was rolling down the street backwards, gaining speed down the incline, headed for curb, sidewalk and huge tree. i chased the car down the street, got door open, jumped inside vehicle as it was moving and slammed on brake, injuring my back and shoulder in the process. the push-button start allowed car to free-wheel out of control when turned off, left in drive, and key left in car. i am in and out of car many times a day. no other car i have ever owned will allow me, without warning, to leave car if left in drive. i was not informed by toyota that push-button ignition would allow my car to become a potential weapon, free wheeling, if left in drive and unattended. i would like this situation to be remedied to save lives and property damage. even after going through this frightening experience, i cannot be sure it won't happen again without an effective warning system.
05/01/20125001
 My 2012 has done this virtually from day 1. when braking, there is a sudden acceleration for 1/4 to 1/2 second at the time the transmission downshifts. i also notice it while driving at high speeds and braking. it is more dangerous at slower speeds especially when braking at a light with someone in front of you. it feels like you are pressing both the brake and accelerator at the same time. it does not do this all the time. maybe once or twice a day. i think it has to do with how hard you brake and what speed you are going. it is most noticeable just before you come to a stop. it always happens just as the transmission automatically downshifts and most noticeable when it downshifts to second or first. i notice it when braking say from 65 to 55 mph as well, but the sudden acceleration at that speed has no or minimal affect and is not that noticeable. *tr
05/01/2012500
 My 2012 has done this virtually from day 1. when braking, there is a sudden acceleration for 1/4 to 1/2 second at the time the transmission downshifts. i also notice it while driving at high speeds and braking. it is more dangerous at slower speeds especially when braking at a light with someone in front of you. it feels like you are pressing both the brake and accelerator at the same time. it does not do this all the time. maybe once or twice a day. i think it has to do with how hard you brake and what speed you are going. it is most noticeable just before you come to a stop. it always happens just as the transmission automatically downshifts and most noticeable when it downshifts to second or first. i notice it when braking say from 65 to 55 mph as well, but the sudden acceleration at that speed has no or minimal affect and is not that noticeable.