Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING
S-SB-0004-1103/02/201110037584Ready05/26/2011
S-SB-0004-1103/02/201110037584Toyota: there may be damaged cylinder head bolts threads. there is a process to repair them. 2005-2007 tc. *rm05/26/2011
ENGINE AND ENGINE COOLING - ENGINE
0160704/06/2007100215432az-fe engine block. *kb05/14/2007
0180603/29/20060010610019854Ilsac gf-4 engine oil recommendation. *ak05/05/2006
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
0120603/01/200610019677Excessive sulfur odor. *tt04/17/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE
02/03/201369000
 Scion tc 2006 - temperature went all the way to hot on the guage. the check engine light came on. the car started running rough. took the car to local service station. they took the head off. said the engine block bolts are stripped. mechanic is charging $3000+ to fix. see this issue posted here and elsewhere on line with the 2006 scion.
08/28/20121
 On 08/28/2012 i was driving on the freeway on my way home from work when i noticed the radio went out. i exited the freeway. i made it about 2 blocks and was at a stop light when suddenly my car wouldn't advance. a police officer a few cars behind was able to push my car to the side of the road. i had my car towed for service to an independent non-toyota mechanic. i was told i needed a new alternator. given this was a necessary repair i went ahead and had the repair done. the car was running pretty well until 01/01/2013. on 01/01/2013 i was driving home when i noticed the heater stopped working. thinking nothing of it, i kept driving. on 01/04/2013 (about 75,000 miles on the vehicle) i was returning from an errand (driving about 35 mph) when i noticed the check engine light had turned on. i pulled over at a gas station to fill up and called an independent non-toyota mechanic to see if i could bring my car in. i was instructed to bring my car in on 01/05/2013. after i pulled out of the gas station and drove a few blocks i noticed the needle for the thermostat was at the hottest level possible. the next morning i took my car in, it overheated in the 5 minutes it to me to arrive to the shop. i was informed the engine had stripped head bolts and i would need a new engine . i called toyota/scion and they didn't acknowledge either the alternator or stripped head bolts being an issue. the representative, [xxx] said they would open up a case and i was given the following case # 1301070610. i however came across various scion/toyota owners online who have had this issue. a simple google search for scion stripped head bolts will show just how many people have this problem. i was told by [xxx] that if in the future scion/toyota recognizes the issue(s) i may receive a reimbursement but there is no guarantee. this is an expensive fix that i just can't afford. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
08/28/2012
 On 08/28/2012 i was driving on the freeway on my way home from work when i noticed the radio went out. i exited the freeway. i made it about 2 blocks and was at a stop light when suddenly my car wouldn't advance. a police officer a few cars behind was able to push my car to the side of the road. i had my car towed for service to an independent non-toyota mechanic. i was told i needed a new alternator. given this was a necessary repair i went ahead and had the repair done. the car was running pretty well until 01/01/2013. on 01/01/2013 i was driving home when i noticed the heater stopped working. thinking nothing of it, i kept driving. on 01/04/2013 (about 75,000 miles on the vehicle) i was returning from an errand (driving about 35 mph) when i noticed the check engine light had turned on. i pulled over at a gas station to fill up and called an independent non-toyota mechanic to see if i could bring my car in. i was instructed to bring my car in on 01/05/2013. after i pulled out of the gas station and drove a few blocks i noticed the needle for the thermostat was at the hottest level possible. the next morning i took my car in, it overheated in the 5 minutes it to me to arrive to the shop. i was informed the engine had stripped head bolts and i would need a new engine . i called toyota/scion and they didn't acknowledge either the alternator or stripped head bolts being an issue. the representative, brett said they would open up a case and i was given the following case # 1301070610. i however came across various scion/toyota owners online who have had this issue. a simple google search for scion stripped head bolts will show just how many people have this problem. i was told by brett that if in the future scion/toyota recognizes the issue(s) i may receive a reimbursement but there is no guarantee. this is an expensive fix that i just can't afford.
ENGINE AND ENGINE COOLING
09/28/2012819101
 Head gasket leaking found 6 head bolts loose. installed new head gasket set, new intake manifold. paid 2000 dollars for repairs, now having problem with the engine. makes loud noise and overheats. mechanic and bar agent advised it was a manufacturing problem. headbolts came loose again and now i need new engine. previous to this my insurance had paid a total of 5000 dollars for some mechanical and body work. i have been without a vehicle for almost seven months now. called toyota manufacture company they told me the only way they would inspect the vehicle would be if they charged me. i do not have the money to afford the repair again and to buy a new engine. i just need it to be inspected especially since i had a government official from the bureau of auto repair confirm that there was a manufacturing defect. *tr
11/26/2011
 The engine cover is cracked, this cover has never been removed for any type of repair. wondering if the heat of the engine caused it to crack
09/28/2011
 Took my car to the shop for regular maintence and found out that my car was leaking coolent out of three head bolts on back of engine block. they were stripped out because of toyota improper design of the block. 4 1/2 hole with 4 bolt with only the bottom 1 1/2 threaded which is only an inch to inch thread. pour design for an aluminum block for that tensile strength. its an 06 scion tc they wanted 6000 to replace block. even called corporate but they wouldnt do anything about it since its outside of powertrain warranty when they know its a known issue. they even issued a tsb out in 3/2/2011. something needs to be done i have seen many cases on this issue and toyota is not willing to do anything about their problem and their pour designs. service bulletin: s-sb-0004-11.