Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | ||||||||||||||||
| 05V483000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 03/12/2004 to 07/21/2005 | V (Vehicle) | 71392 | 10/27/2006 | ODI | TOYOTA MOTOR CORPORATION | 10/18/2005 | 10/18/2005 | |||||||
| Defect Summary | On certain passenger vehicles equipped with a glass wind deflector, the deflector, if impacted by a projectile, such as road debris, while driving with the wind deflector in the upward-tilted position at highways speeds, may shatter and separate from the frame. | |||||||||||||||
| Consequence Summary | Pieces of the wind deflector glass may separate from the frame and fall upon the vehicle occupants causing driver distraction and/or injury. | |||||||||||||||
| Corrective Summary | Dealers will install a protective laminate to the wind deflector to prevent pieces of glass from separating from the wind deflector frame. the recall began october 27, 2005. owners may contact toyota at 1-866-707-2466. | |||||||||||||||
| Notes | Toyota recall no. 50s.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 02005 | 03/26/2005 | 10015856 | Initialization of moon roof during predelivery service (pds). *tt | 08/15/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VISIBILITY - SUN ROOF ASSEMBLY | ||||||
| PE06024 | TOYOTA MOTOR CORPORATION | 07/07/2006 | 12/06/2006 | GLASS MOONROOF SHATTERS | ||
| Odi's investigation discloses that the subject vehicles sustain moonroof shattering and/or damage at rates comparable to those for most other similarly equipped vehicles.this review also discloses that such incidents occur in most vehicles with moonroofs and that while tempered glass panels commonly used in moonroof fabrication are shatter-resistant, some catastrophic failures do in fact occur.impact with small stones or road debris may result in immediate or delayed shatter incidents, depending on the extent and nature of damage sustained by the glass moonroof panel.the manufacturer concludes that incidents of moonroof shatter are random occurrences that result primarily from impact with small stones or other objects while the vehicle is in motion. a safety-related defect trend has not been identified and this pe has been closed.the closing of this investigation does not constitute a finding by nhtsa that a safety defect does not exist.the agency reserves the right to take further action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 02/16/2013 | 78600 | 1 | |
| I was driving on i10 (speed limit of 70) and heard a loud noise then a lot of wind. my sunroof had shattered. *tr | |||
| 04/01/2012 | 75000 | ||
| Tl-the contact owns a 2006 toyota scion tc. the contact stated that the sun roof glass window deflector shattered without impact to the vehicle. there was a recall associated with nhtsa campaign id number 05v483000 (visibility: sun roof assembly). the dealer was notified of the failure and they advised the contact that the vehicle was not included in the recall for an unknown reason. the vehicle was not repaired. the manufacturer and dealer were notified of the defect. the approximate failure mileage was 75,000. kmj | |||
| 04/01/2012 | |||
| Tl-the contact owns a 2006 toyota scion tc. while parked, the contact stated the sun roof glass wind deflector shattered without impact to the vehicle. there was a recall associated with nhtsa campaign id number 05v483000 (visibility: sun roof assembly). the authorized dealer was notified and they stated the vehicle was not included in the recall for an unknown reason. the vehicle had not been repaired. the manufacturer and dealer were notified of the defect. the approximate failure mileage was 75,000. js | |||
| 02/15/2010 | 50000 | 1 | |
| I was driving my 2006 toyota scion tc on interstate i-95n going about 70mph when my sunroof exploded and shattered. glass came raining down on myself and my passenger and also hit the car directly behind me. *tr | |||
| 12/06/2009 | 65700 | 1 | |
| Loud pop occurred. upon inspection the wind deflector piece of glass was shattered with no point of impact. no road debris was observed. the glass failed. *tr | |||
| 08/10/2009 | 35000 | 1 | |
| I was driving to work one day and my 06 scion tc wind deflector glass shattered into pieces all over the inside of the vehicle. i immediately pulled over. i later called toyota and they said they had a recall on the wind deflector for 06 scion tc's but it didn't apply to my vehicle. they will not pay to fix the problem. i have even contacted corporate. researching this, this same exact issue has happened to hundreds of other people. *tr | |||
| 05/16/2009 | 55000 | 1 | |
| I was driving 65 mph down rt 55 in new jersey. suddenly i hear glass shattering and glass rains down on my head. the moon roof in my toyota scion tc exploded for no apparent reason. toyota says its not a defect and they wont fix it. i have to pay 2000 dollars to get it fixed. i don't have this money and glass should not explode for no reason. not to mention i could have crashed my car and sustained bodily injury. *tr | |||
| 09/02/2008 | 62000 | 1 | |
| My 2006 scion tc was sitting at a stop sign (with the sun roof down.) and while i was sitting there the very front piece that raises up just cracked out of nowhere. bits of glass and stuff started falling into the car. *tr | |||
| 03/31/2009 | 15560 | 1 | |
| Taking a drive on a sunny day, i had my sunroof open and all of a sudden my husband and i heard a cracking sound. when we got home, we noticed the front part or wind deflector part of sunroof was cracked. took it to toyota and they said there must have been a pebble because the glass showed a point of impact.eard anything hit the window, it just broke. why is something that is supposed to be a wind deflector made of glass?i never even noticed this piece of glass that pops up and now i feel vulnerable for driving in the future,. not to mention the almost $500.00 that it will cost me to fix this friday. this should be a warranted item or it should be made of a plastic material. i saw many complaints like mine. i believe it shattered from the wind just like the many complaints that i read. i loved my scion tc and now i am disenchantment with this car. *tr | |||
| 03/13/2009 | 53000 | 1 | |
| I went to roll up my driver side window and it came off track. when safelite came out to repair it the guy said the track was completely twisted and another part was bent. he said most likely it was a manufacturers problem. i then took my car to a body shop to have it looked at and the guy there said he's never seen anything like this and was going call toyota and scion to see if there were any silent recalls. a new door would cost about 745 and i refuse to pay for it and want it fixed for free. *tr | |||
| 06/16/2008 | 33200 | 1 | |
| I was driving home from work in my 2006 scion tc at approximately 5:30 pm. going 60 mph when all of a sudden my rear sunroof window exploded. it sounded like a gun shot and ended up cracking the entire window, sending pieced flying behind me. i had the rear cover closed, so no debris was able to enter the vehicle. i just purchased the vehicle used from a dealership saturday afternoon and this incident happened monday afternoon. i took the vehicle back to the dealership and they said that i may have to pay to get it fixed. i do not agree with this, and something needs to be done about this issue since it seems to be occurring to numerous people. also, i was not driving under an overpass and there was no sign of any object hitting the glass. it just simply shattered. *tr | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 04/19/2009 | 70200 | 1 | |
| Driving 70 mph on the highway, no vehicles within sight in front of me, and no one to the side. my scion tc sunroof exploded. it was louder than a shotgun. i almost swerved off the road it scared me that bad. this was not the wind deflector it was the sunroof itself. i was doing some investigating and i know this has happened to others just by looking on a forum. i don't have a repair cost yet or even know if toyota is going to cover it. *tr | |||
| 11/16/2007 | 16500 | 1 | 07/09/2007 |
| Tl*the contact owns a 2006 toyota scion tc. while driving 63 mph, the sunroof exploded and glass shattered everywhere. the contact pulled the vehicle over and found no glass remaining on the sunroof. the toyota dealer stated that pressure may have been the cause for the explosion. scion had not taken any action and would not send a representative to inspect the vehicle. the current and failure mileages were 16,500. | |||
| 04/21/2007 | 20950 | 1 | 05/13/2006 |
| Tl*the contact owns a 2006 toyota scion tc. while driving 65 mph, the moon roof windshield shattered. the wind deflector also shattered, but was still attached to the vehicle. the contact was asked to bring in the vehicle with the deflector attached. the contact will have the vehicle towed. the engine size was unknown. the current mileage is 21,000 and failure mileage was 20,950. | |||
| 05/18/2007 | 25466 | 1 | 08/20/2005 |
| While driving under normal conditions on i-85 south in concord, nc, main sun roof glass shattered without warning, causing shattered glass pieces to enter interior of car, and distracting driver to nearly causing crash. *ak | |||
| 04/17/2007 | 1 | ||
| Around 5:40 am i was driving on the highway to work on a clear day at 60 mph i had the a/c on and the front window cracked. when all a sudden i heard a pop from the sun roof, and the sound of glass shattering. i had no idea what happened. i luckily had the cover pulled closed so the glass pieces didn't fall on my head. i took picture of the damage. also, i was not going under an under pass. i just don't see how a rock big enough could of hit it without me seeing it. something needs to be done about these sun roofs before someone gets hurt. *ak | |||
| 02/13/2007 | 19839 | 1 | 05/10/2006 |
| Tl* the contact owns a 2006 scion tc. the mileage was 19839. whild driving during wet road conditions at 65 mph she heard a loud popping sound. stopped the vehicle to find out where the noise was coming from and observed that the sunroof had shattered. the dealer stated that an object hit the sunroof which caused it to shatter. the driver has pictures of the damaged sunroof. the driver stated that the sunroof wind deflector was the reason for the failure. the current and failure mileage was 19,839. | |||
| 01/04/2007 | 1 | 10/01/2005 | |
| Tl* - the contact stated while driving driving at 25 mph, heard a loud noise. she realized the sun roof shattered ,and the two sun roof side bars broke off. the contact did not notice any rocks that could have caused the failure. per the contact, the toyota dealer said it looked like the su nroof had exploded. she did not have a repair invoice, but had the two side bars from the sun roof. *ak | |||
| 12/29/2006 | 27500 | 1 | 11/29/2006 |
| I was driving north on garden state parkway at about 70 mph in my 06 scion tc when my moon roof exploded. all windows (including the moon roof) were closed at the time. the moon roof completely failed (falling glass debris) in a half moon shape in the middle front. the wind deflector popped up but was not damaged. glass blew violently throughout the inside of the car and i almost lost control since traffic was busy tonight. paint finish on trunk and rear bumper was blasted by the debris. car is currently sitting at gateway toyota (toms river, nj). | |||
| 09/14/2006 | 6100 | 1 | 10/17/2005 |
| The moonroof in my 2006 scion shattered as i was driving down the highway. there was no impact from any item that caused this defect. i have filed a formal complaint with scion; reference # 200609141416. *note* the wind deflector is in the up position as if the moon roof was retracted, yet, the roof was closed when this happened. i am scheduled to take the vehicle by the scion dealership tomorrow.*jb | |||
| 07/26/2006 | 9000 | 1 | 11/09/2005 |
| Dt*: the contact stated the vehicle's sunroof shattered while driving 55 mph on normal road conditions. a loud bang noise was heard prior to the incident. the contact suffered bruises and cuts and pulled off to the shoulder. the vehicle was taken to the dealer who notified the contact of an internal memo from the manufacturer which entailed a sun roof defect. the manufacturer was contacted to confirm that recall #05v483000 regarding visibility: sun roof assembly pertained to the affected vehicle. the vehicle was not included in the recall due to the vin. pictures of the vehicle were taken. | |||
| 07/27/2006 | 1 | ||
| I currently own the 2006 scion tc, in which this incident is regarding nhtsa action number pe06024. my stationary glass panel section of my scion tc's moonroof has been shattered by no physical contact to the glass. as i was opening the trunk to my car, the moonroof began to crack, spidering and completely shattering the glass. i brought the car to toyota around 12 hours after the incident, in which toyota is currently investigating this issue. however, i wanted to report this incident to you, considering this is clearly a defect in the scion tc's design. the scion tc that i own is barely three months old with 3700 miles to it, so i am hoping this complaint will get back to toyota and repair my car. *nm | |||
| 07/19/2006 | 3885 | 1 | 09/10/2005 |
| While driving on the highway with the moonroof closed, i heard a very loud bang, and suddenly glass was raining down on me. the moonroof had shattered - i was not going under anything, and no vehicles were in front of me. *nm | |||
| 05/25/2006 | 1 | 05/15/2006 | |
| I was going down the highway and my sunroof shattered. nothing was done to correct the failure. i was told it was simply a road hazard and it was no big deal that my insurance would pay for it. *jb | |||
| 06/28/2006 | 25290 | 1 | |
| Wind deflector for moonroof shattered. was going 25 mph in residential area. was not hit by any object, rocks, etc.. no one was near me or in front or back. other complaints found at www.scionlife.com *jb | |||
| 06/10/2006 | 1000 | 2 | 05/28/2005 |
| (1) rattle in hatch and sunroof caused driver distraction (2) when going over speed-bumps and slightly uneven roads, the rattle-distraction might be harmful to the other drivers on the road and to pedestrians (3 )more than five visits over a period of seven months to the dealership has not resulted in rectification of the problem. *nm | |||
| 05/04/2006 | 7000 | 1 | 01/10/2006 |
| I owned a scion tc 2006. i bought it on jan 10, 2006. few weeks ago, i started to notice and hear a rattle noise on the roof area. on may 4, 2006 while driving on the highway @ a speed of 55 mph. the moon roof snapped and shattered. the glass chunks fell into the driver and passenger, kind of like a glass chunks rains that actually may cut you. we were covered in glass. i lost control of the car, due to frighten and glass all over, swirled left and right. i'm so fortunate that i didn't harmed anyone next to me or other drivers on the road. i'm really worry about driving such car. there is no warning to the buyer when such purchase was made by the dealer or the company. i hope you will take a serious action fast before an innocent person life is taken. please help. thank you so much for taking the time to read my complaint. please help. if you have any questions, please send me an email. *nm email reply on may 18, 2006 confirmed that it was the sun/moon roof (not the wind deflector) that shattered. | |||
| 05/02/2006 | 3710 | 1 | 03/30/2006 |
| April 06, i bought a scion tc. i am 47 yrs old & wanted something sporty, couldn't afford over 20,000. so happy until 2 days ago, now do to hurricane katrina i commute to work. as i was traveling i heard & felt like an explosion on top of my roof. i thought maybe a plane dropped something, i was shaking & pulled off the highway, took quick look, it was late and i was all alone. the next day i went to the dealership their was glass all over. the wind deflector glass was shattered & pieces of glass missing. i went back across the street to the dealership and spoke with a salesman and he couldn't believe it, he said wait! their is a recall we can change it and fix it, go to service and ask for __. i could hear the salesman, you have to fix it! its a brand new car! the service rep finally came to my car and said we will fix it this time but if you drive away and it happens again then we wont because this car is not under the recall because the laminate has already been put on the car. i had no idea , he explained that the recall is to stop the shattered glass from coming into the car and injuring passengers or causing the driver to have an accident but that still can happen and big pieces of glass can fall in. i cried, i take my grandson (2) on weekends & he loves the sun roof. service mgr said only thing i can do is leave the sun roof closed or trade in the car! i talked to manager of sales & he said call toyota because he only sells the car he does not design them! now i have to trade a 1 month old car in or chance glass falling in my eyes while driving or injuring my family. i spent extra for side airbags so family would be safe & now they're afraid. i left the car @ dealership they wanted me to test drive a corolla, they will give me 16,000, i paid 18,500. i called toyota scion, they didn't call me back today they said they would, i have no choice, because i wont let a new car hurt my family. they tell me the same thing can happen the very next day! *nm | |||
| 02/21/2006 | 5500 | 1 | 08/12/2005 |
| I was driving to work at approximately 8:30 in the morning at around 70 mph on hwy 40 in st. louis when my sunroof exploded. the actual sunroof exploded and not the wind deflector. the sunroof was fully closed and the wind deflector was as well. i keep the sunroof cover open most of the time so i get more light into the car and as a result glass rained down into my car. upon inspection, i found that the glass of the sunroof was completely shattered and did not crack like a spider-web, but like someone had set a bomb off on top of it. the wind deflector was undamaged. i contacted my dealer and they were very accusatory and said a rock or other debris must have broken it. i still fail to see how a rock big enough to shatter the glass like it did got by me with me seeing it. if a huge rock was bouncing in the middle of the road, i would have definitely seen it. another thing that made that claim ridiculous was the fact that there were no large trucks or otherwise carrying anything within sight at the time it happened. *nm sunroof glass breakage.pco | |||
| 09/02/2005 | 2696 | 1 | 06/27/2005 |
| My boyfriend and i were driving my car on a clear, sunny day at highway speeds with the air conditioner running and all windows closed on i-495 in maryland, when we heard a loud pop. thinking that there was something wrong with the car or the tires i pulled to the side of the road where i then discovered that it was the moon roof wind deflector shattered. glass was falling in though the cover for the moonroof on our head. we ended up switching places and taking the back roads to the dealership. i called them and let them know what happened and found that they were very accusatory. we explained that we had not passed under any overpasses and no debris were observed either visually or heard while in the car coming from the road or another car. once dropping it off they tried to make me feel as if it was me and that my insurance may have to handle it. after a month of dealing with them they returned the car with a new moon roof and freshly painted rear spoiler. recently i found an article in the wall street journal stating that toyota motor corp in recalling 71,000 05-06 scion tc's. that was a huge relief to me, seeing as the dealership made it seem that it was a very limited problem and only a few cases have come about. *jb | |||
| 08/15/2005 | 1000 | 1 | 07/25/2005 |
| I was driving at about 35 mph with my sunroof open when debris of some sort hit my wind deflector. it shattered the glass wind deflector and covered the interior of my car with glass. i brought my car to the dealership that i purchased it from, only two weeks earlier, and they said that i had to pay for it. the part is $568. the dealership also charged me $70 just to close my sunroof. it is still broke because i cannot afford the part. *jb | |||
| VISIBILITY/WIPER | |||
| 03/07/2012 | 100000 | ||
| Tl* the contact owns a 2006 toyota scion tc. the contact stated that while driving 55 mph, the wind deflector was impacted by road debris, causing it to shattered. no injuries were reported. the vehicle was taken to the dealer. the technician did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 05v483000 (visibility). the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 100,000. | |||
| 03/07/2012 | 100000 | ||
| Tl - the contact owns a 2006 toyota scion tc. the contact stated that while driving 55 mph, the wind deflector was impacted by road debris, causing it to shattered. no injuries were reported. the vehicle was taken to the dealer. the technician did not offer any assistance since the vehicle was not included in nhtsa campaign id number: 05v483000 (visibility). the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 100,000. kmj | |||
| 03/07/2012 | 100000 | ||
| Tl - the contact owns a 2006 toyota scion tc. the contact stated that while driving 55 mph, the wind deflector was impacted by road debris causing it to shattered. no injuries were reported. the vehicle was taken to the dealer. the technician did not offer any assistance since the vehicle was not included in recall nhtsa campaign number: 05v483000 (visibility). the manufacturer was made aware of the failure but did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 100,000. pm | |||