Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
04/26/20076401
 Windshield is cracking under normal circumstances. *tr
03/05/20071530101/06/2007
 Driving 45 mph at night, heard a loud crack, pulled over and found the wind deflector had shattered(seems like it was struck by a small rock?). fragments of deflector glass were missing, but thankfully it doesn't seem like any cars behind were hit with the fragments. took it to the dealership after a week when being ignored by email and phone, both sent me in a loop(parts dept tells me it's cover under warranty and sends me to service dept, service dept said it is not cover in the warranty and sends me back to the parts dept), they were trying to ignored the issue, and didn't bother to try and help fix the failure. said the recall affected 05-06 models only so any similar issues with 07 is not covered. called a 2nd dealership about costs estimates, same loop. it was very difficult to get hold of the information to fix this, eg. parts and labor cost. *jb
STRUCTURE - BODY
08/07/2012920931
 While driving at highway speeds (65 mph), i heard a loud pop followed by glass raining down around me. i pulled over and examined my car to find the perimeter of the sunroof entirely missing and the interior portion of the sunroof shattered. there were large chunks of glass inside the car along with pieces of metal. the sunroof was open at the time. the temperature was in the low 70s. there were no overpasses nor were there any trucks around me. there was no impact mark on the glass to indicate road debris. *tr
08/07/201292093
 While driving at highway speeds (65 mph), i heard a loud pop followed by glass raining down around me. i pulled over and examined my car to find the perimeter of the sunroof entirely missing and the interior portion of the sunroof shattered. there were large chunks of glass inside the car along with pieces of metal. the sunroof was open at the time. the temperature was in the low 70s. there were no overpasses nor were there any trucks around me. there was no impact mark on the glass to indicate road debris.
03/25/201267000
 The rear door handle of my 2007 scion tc snapped off when i opened it one day. this is poorly made and needs to be recalled.
01/02/201245000
 The rear hatch handle garnish broke off.
03/27/201163915
 Tl*the contact owns a 2007 toyota scion tc. the contact stated that while driving 65 mph the sunroof was open and it shattered. the vehicle was taken to the dealer but they have they were unable to diagnose the failure. the latch on the vehicle was also broken. the manufacturer was not contacted. the failure mileage was 63,915.
03/27/201163915
 Tl-the contact owns a 2007 toyota scion tc. the contact stated while driving 65mph the sun roof was open and it just shatters. the vehicle was taken to the dealer but they have not given a reason for the shatter. the latch on the rear of the vehicle has broken. the manufacturer was not contacted. the failure mileage was 63,915...mw
04/15/2010
 After opening the trunk of my 2007 toyota scion tc multiple times it gave in and broke off. the wires for the trunk are still attached and functioning but the foot long plastic piece was dangling from my car. my temporary fix is duct tape, which isn't very appealing. i have had it come un-done a few times because the duct tape doesn't hold for very long. i went to a toyota dealership, who were going to order the piece for my car but they never called me back to tell me if the part came in or not so i decided, why bother, if they don't want my business.
06/01/200965000
 Plastic cover on hatch lever which contains lighting broke off while opening hatchback.
08/08/201069300
 While pushing in on liftgate release button and raising hatch, the entire plastic piece containing the release button broke off the hatch.
04/27/2008110001
 I woke up this morning and saw my glass wind deflector shattered into many pieces. im worried that if i open it, glass will fall on over me. i brought it to the dealership and they said a little rock hit it which caused it to shattered. they wanted to charge me over $400. but if i get it fixed, it will be likely to happen again. the previous model had a recalled with the same problem and it was being fixed for free. how come are they trying to charge me? the laminated tape doesn't go across the whole glass wind deflector. the laminated tape doesn't prevent the glass from cracking so therefore it will happen again and if i was driving while it was up. i'm more likely to get injured. *tr
STRUCTURE - FRAME AND MEMBERS
04/27/2008110001
 I woke up this morning and saw my glass wind deflector shattered into many pieces. im worried that if i open it, glass will fall on over me. i brought it to the dealership and they said a little rock hit it which caused it to shattered. they wanted to charge me over $400. but if i get it fixed, it will be likely to happen again. the previous model had a recalled with the same problem and it was being fixed for free. how come are they trying to charge me? the laminated tape doesn't go across the whole glass wind deflector. the laminated tape doesn't prevent the glass from cracking so therefore it will happen again and if i was driving while it was up. i'm more likely to get injured. *tr