Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
0030704/26/200710022144Techstream ecu flash reprogramming procedure. *kb07/06/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/07/201292093
 While driving at highway speeds (65 mph), i heard a loud pop followed by glass raining down around me. i pulled over and examined my car to find the perimeter of the sunroof entirely missing and the interior portion of the sunroof shattered. there were large chunks of glass inside the car along with pieces of metal. the sunroof was open at the time. the temperature was in the low 70s. there were no overpasses nor were there any trucks around me. there was no impact mark on the glass to indicate road debris.
01/02/201245000
 The rear hatch handle garnish broke off.
02/17/201122500
 I own a 2007 scion tc and i was driving at approximately 35 mph on a business district street in the city when i heard a loud gunshot-type sound and the sound of broken glass on the roof of my car. i pulled over at the next intersection and saw that the front section of the glass panoramic roof had shattered and some of the metal parts of the assembly were knocked out of place. the wind deflector was also in the up position and parts of that assembly looked to be possibly damaged as well, although the sunroof had been completely closed at the time. there did not seem to be an impact to the roof glass by any object, and upon inspection the shattererd glass looked as if it had exploded upward and the edges of the glass had cracked and broken away as if under stress from the outer edges. went to the dealer, they said they had never seen anything like this before. manager (service or general, not sure) declares nothing they can do as the car is out of warranty: purchased 4+ yrs ago but only 22,500 mi at time of incident. car is not driveable with this damage so i filed a claim with my auto insurance, who declares this is not considered glass breakage (i.e. windshield) so i must pay $500 deductible toward $892 for repair and replacement. i feel this is either a design flaw or glass defect and constitutes a serious safety issue which should be corrected by the manufacturer as well as reimburse me and my insurance company for all repair costs (my deductible and the portion paid by my insurance company including the rental car while my car was out of service to me). honestly, i would prefer if this were caused simply by impact with an object, because under these circumstances i don't know that will feel safe in this car any more or confident that it won't happen again, perhaps resulting in more serious damage or even injury. i have contacted the manufacturer directly with my concerns, waiting for a response.