Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 04/30/2012 | 86203 | ||
| Tl-the contact owns a 2007 toyota scion tc. the contact stated that the sunroof shattered while driving 65 mph. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 86,203. the vin was unavailable. kmj | |||
| 04/30/2012 | 86203 | ||
| Tl-the contact owns a 2007 toyota scion tc. the contact stated that the sunroof shattered while driving 65 mph. the vehicle was taken to an authorized dealer and they were unable to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 86,203. the vin was unavailable. sm. | |||
| 05/20/2011 | 120000 | ||
| Tl*the contact owns a 2007 scion tc. the contact stated while driving approximately 60-65 mph, there was a loud noise which sounded like a gunshot; suddenly, the sunroof exploded. the sunroof was closed when the failure occurred. the vehicle was not inspected or repaired. the manufacturer was not notified of the failure. the current and failure mileages were approximately 120,000. | |||
| 05/20/2011 | 120000 | ||
| Tl-the contact owns a 2007 scion tc. the contact stated that while driving approximately 60-65 mph, the driver heard a loud noise which sounded like a gunshot. suddenly, the sunroof exploded; the sunroof was closed when the failure occurred. the vehicle had not been inspected or repaired. the manufacturer had not been notified of the failure. the current and failure mileages were approximately 120,000-bk | |||
| 04/14/2011 | 75000 | ||
| I was driving to work at 6 am on an interstate going 65 mph. when i heard a large boom sound. i felt a large rush of air and glass began to fall on me. (it was sunny and approximately 40 degrees). my all of my windows, including the sunroof, were all closed at the time of this explosion. this sound was a result of my sunroof exploding from the inside out. i immediately pulled over and checked for debris, or anything that may of caused this to happen. i found nothing. there was no other drivers around me, and no overpass i drove under. when looking at the car from the outside, the (front) sunroof looked like a volcano, rising up from the car with jagged edges around it. there is no possible explanation of why this happened!! i noticed that many other complaints from scion owners had the same occurrence with their sunroofs. i took the car to a certified toyota dealer, and the service manager spent the day investigating the cause of this sudden explosion. all mechanisms associated with the sunroof were working properly and were not defected. after my experience and reading the experiences of other scion owners, i am concerned of why this hasn't been addressed by toyota or the nhtsa? the noise of this incident caused my to swerve and panic. it was a very scary situation and could've led to an accident, injury or death of myself and/or other motorists. why was the glass not safety glass? what would cause this to happen to a sunroof with no apparent cause? i was very lucky that i nor anyone else was not injured from this occurrence. please investigate this matter! thank you! | |||
| 11/07/2010 | 58345 | ||
| Sunroof shattered while driving. the sunroof was in the open position with windows up. smooth, paved road with no vehicles in front or behind that could have kicked up road debris. while examining the shattered sunroof, no marks were noticed that would indicate the sunroof being struck by a foreign object. the wind deflector shows no signs of any type of damage. both the driver and 6-year old passenger received minor scrapes and cuts due to glass falling into the interior of the vehicle. | |||
| 05/05/2009 | 25946 | 1 | |
| Shortly after returning home my 2007 scion tc sunroof shattered without warning while parked in my driveway. i called a policeman to take a look and discovered there was no sign of impact, only shattered around the edges and the wind deflector was in the up position even though i did not open the sunroof. the center started to bulge upward before cracking and falling into the interior. car has less than 26,000 miles so i took pictures and took it to the dealer. dealer would not cover the damage as warranty repair and suggested i go through insurance. other owners having the same complaint and this safety issue needs to be addressed. *tr | |||
| 01/16/2009 | 39000 | 1 | |
| While driving home on 1-16-09, my sunroof just exploded. i was driving about 45 mph, with no cars in front of me or behind me when i heard the loud explosion. i got out of the car and looked at my sunroof. all four corners were completely busted out. the middle was completely intact, but shattered throughout with no signs of impact. my sunroof deflector however was in the up position as if i was trying to open the sunroof. but that wasn't the case since it had been raining earlier in the day and it was 44 degrees out side and i was a mile away from home. i have an 100,000 mile warranty on the car and the dealership i took it to said i'm out of my warranty even though i show him my paper work. they said it is inlined with a rubber seal so that it couldn't just shatter. looking on the internet at several message boards, i have read several complaints about the same issues. *tr | |||
| 04/26/2007 | 640 | 1 | |
| Windshield is cracking under normal circumstances. *tr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 11/07/2006 | 3300 | 1 | 08/16/2006 |
| Went to open driver side door when i heard a popping sound. turned to see the hatchback glass crack and spider with a collapse in the center of the window. temperature was 57 degrees at 7 pm. defrost, a/c and heating were not being used at the time. no projectiles or bullets were found inside car. crack started at top left corner, made its way across the top of the hatch and then crack down into the center of window. no cracks or chips had been noticeable to myself or others. car was purchased mid august and has been garaged since date of purchase. have found similar instances on website forums with other toyota models as well as scion tc. *jb | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 11/01/2009 | 1800 | 1 | |
| Tl*the contact owns a 2007 toyota scion tc. while driving approximately 55 mph the contact heard a loud sound similar to a gun shot on the outside of the vehicle. after examining the vehicle, the contact noticed that the sunroof and metal support bars had fallen inside of the vehicle. the failure mileage was 18,000 and the current mileage was 20,000. updated 5/10/10 *cn updated 05/14/10.*jb | |||
| 01/27/2008 | 1 | 09/26/2006 | |
| I took the car out to my friend's house. i parked the car, went into the house. i stayed for about four hours and went to go leave and noticed glass all over the place. i went to my car and realized that the sunroof had exploded. two of the metal bars popped off along with most of the glass. the remaining glass was spidered. i saw the car at approximatly one hour before it happened and it was fine. because of the location of the car and the house and the people in the house i am 100% sure that nobody tampered with my car. the shade on the interior was closed and you could see that the glass exploded from the inside out. i am sure this was a defect in the sunroof. *cn | |||
| 12/09/2007 | 12000 | 1 | 12/14/2006 |
| -driving s on 101 near calabasis dec 9, 2007 approx. 4:35pm -approx. 65 mph approaching 405 in middle lane -sunshade in closed position -moon-roof in ?vent? position (front lowered; back raised for airflow) -3-4 car lengths between each car (front and back) -without warning or incident, incredibly loud bang sound; like a gunshot -looked up and saw shattered glass through vent slits in closed shade -other cars noticed as well, and backed off -slowed to 45 mph and exited to nearest exit; went to calabasas volvo dealership and was helped by sales people. -volvo of calabasas -- stephen (sales manager) voluntary witness -they applied tape to secure remaining glass and vacuumed shards (a lot) from recessed moonroof area (and track) -entire perimeter of the moon-roof glass had shattered away. -single large chunk (approx. 6x3 inches) in shade; none made it into passenger cabin. -moon-roof glass continued to ?crackle? and ?pop? for several hours afterwards -continued drive home -no debris whatsoever before the incident -previously had reported a blemish in the moon-roof. -took back to dealership and said they ?buffed it out? and that it ?took a lot of pressure...but i got it out.? -still in progress with dealership, power scion in irvine, california 949-768-0688 and they have been extremely difficult, and resistant to be helpful. they?ve been trying to get me to pay for my own rental car. *tr | |||
| 09/15/2007 | 20900 | 1 | 12/01/2006 |
| Tl*the contact owns a 2007 toyota scion tc. while driving 30 mph the sunroof exploded. there was no impact. the stated that an object caused the glass to shatter and the contact doesn | |||
| 05/11/2007 | 1100 | 1 | 04/07/2007 |
| Tl*the contact owns a 2007 toyota scion tc. while traveling approximately 5 mph, the contact opened the sunroof and the glass shattered. the contact referred to recall # 05v483000 (visibility:sun roof assembly). the vehicle is currently at the dealer who stated that they do not know what caused the glass to shatter. the current mileage is 1,109 and failure mileage was 1,100. | |||
| 09/04/2006 | 400 | 1 | 08/29/2006 |
| The 2005 and 2006 scion tc were recalled for a defect in the wind deflector where a piece of debris hit the wind deflector at highway speeds and it would shatter. i just bought a 2007 scion tc last tuesday and it did the same exact thing. i was on the freeway and i did not even see anything hit my car but i heard something, and then there was glass coming into my car through the sunroof. i have contacted scion and they had said my car is not included in the recall and to take it into the dealership. the dealership said it is not a warranted part. i should contact the parts director and he has not called me since. *jb | |||
| VISIBILITY/WIPER | |||
| 08/07/2012 | 92093 | 1 | |
| While driving at highway speeds (65 mph), i heard a loud pop followed by glass raining down around me. i pulled over and examined my car to find the perimeter of the sunroof entirely missing and the interior portion of the sunroof shattered. there were large chunks of glass inside the car along with pieces of metal. the sunroof was open at the time. the temperature was in the low 70s. there were no overpasses nor were there any trucks around me. there was no impact mark on the glass to indicate road debris. *tr | |||
| 08/07/2012 | 92093 | ||
| While driving at highway speeds (65 mph), i heard a loud pop followed by glass raining down around me. i pulled over and examined my car to find the perimeter of the sunroof entirely missing and the interior portion of the sunroof shattered. there were large chunks of glass inside the car along with pieces of metal. the sunroof was open at the time. the temperature was in the low 70s. there were no overpasses nor were there any trucks around me. there was no impact mark on the glass to indicate road debris. | |||