Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/31/2012 | 40000 | 1 | |
| During the normal course of opening the rear hatch, the entire panel snapped off due to plastic clips that have become brittle. i have attempted to fix it but no fix seems to be permanent and, through additional research, i have seen that this is a common issue with most tcs and is clearly a design flaw. in order to replace the hatch release, the cost is upwards of $350. the handle just broke again today. with the number of issues surrounding this part, there should be a recall by toyota/scion as they are responsible for the inadequate hatch release parts. *tr | |||
| STRUCTURE - BODY | |||
| 02/09/2013 | 91000 | ||
| I was simply trying to open the rear hatch to my car and the plastic piece that holds the button to open the back broke off. i looked inside the plastic cover and it appeared as though the plastic piece itself had broken. my license plate light does not work now which is required by law in the state of texas so i can possibly get a ticket due to toyota's gross negligence. | |||
| 03/12/2009 | 2032 | 1 | |
| The hatchback latch has broken for the second time. both times were under minimal use. the part is defective and should be replaced by the manufacturer. *tr | |||
| 03/12/2009 | 2032 | ||
| The hatchback latch has broken for the second time. both times were under minimal use. the part is defective and should be replaced by the manufacturer. | |||
| 01/20/2013 | 42350 | 1 | |
| I got out of my parked car and was going to put something in the trunk. as i went to open the trunk, the rear hatch piece, which has the scion emblem on it, tore away from the car. it seems the plastic pieces which held the piece on had snapped off as i opened the trunk. *tr | |||
| 01/20/2013 | 42350 | ||
| I got out of my parked car and was going to put something in the trunk. as i went to open the trunk, the rear hatch piece, which has the scion emblem on it, tore away from the car. it seems the plastic pieces which held the piece on had snapped off as i opened the trunk. | |||
| 12/10/2012 | 60000 | ||
| Tl - the contact owns a 2008 scion tc. the contact stated that while the vehicle was parked, the hatchback latch became fractured during normal usage. the vehicle was taken to the dealer where the technician advised that the handle needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the approximate failure and current mileage was 60,000. kmj | |||
| 12/10/2012 | 60000 | ||
| Tl - the contact owns a 2008 scion tc. the contact stated while parked the latch to the hatchback broke during normal usage. the vehicle was taken to the dealer and the technician stated the handle needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure and current mileage was 60,000. dr | |||
| 07/02/2012 | 31000 | 1 | |
| The lift gate on the trunk broke off with minimal usage. it seems to be a recurring problem going back to the 2005 model. i have reviewed many complaints online. its to bad they don't report it here. the dealers know this is a problem because when i went in to get it fixed the guy said without looking it up it would $425.00 so he said it happens a lot. it is a major problem on these vehicles. please check this out for us owners. *tr | |||
| 07/02/2012 | 31000 | ||
| The lift gate on the trunk broke off with minimal usage. it seems to be a recurring problem going back to the 2005 model. i have reviewed many complaints online. its to bad they dont report it here. the dealers know this is a problem because when i went in to get it fixed the guy said without looking it up it would $425.00 so he said it happens a lot. it is a major problem on these vechicles. please check this out for us owners. | |||
| 04/08/2012 | |||
| My 2008 scion tc's rear truck handle has broken off. i have never opened my trunk in the past nor present with any forceful manner. this is a critical component to a vehicle and i have researched this issue to find that this production flaw by toyota/scion has affected many. | |||
| 11/01/2011 | 40000 | ||
| Defective trunk hatch handle, the handle broke on around november 2011, i strongly believe that it is manufacture defective and it is not meant to last. ive seen not just one, or two, or several, but a lot of cars with the same problem in the freways; therefore, i believe that this is something that toyota must pay and ask for a recall. also, i considered dangerous because the handle is connected to the brake light and if there is any interferance it can cause an accident. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 08/17/2008 | 5045 | 1 | |
| While driving on the beltway (495 north), my scion tc moonroof shattered and the glass fell on me and on the inside of the car. my moonroof was fully opened at the time. neither the deflector nor the stationary moonroof (which is located above the backseat) shattered but only the retractable moonroof. there was no impact from inside the car that caused the moonroof to shatter nor did i hear or see any rock or debris hit the outside of the car before it shattered and exploded into the car. i was driving on the highway and heard a loud explosion of glass which was falling all around me. i pulled over to figure out what happened and then i immediately called the salesperson who sold me the car. i purchased the car new in may 2008 from laurel toyota/carmax. this was the only time that this occurred. i took the car to the dealership the next day. the service manager looked at the moonroof and told me it was an insurance matter. he never asked me what happened; he only looked at the moonroof. i was very concerned about the safety issue of having a moonroof explode for no reason so i insisted on seeing the general manager of carmax laurel. he showed concern and wanted to rule out any safety hazard so he said he would have a toyota representative come and look at the car to see if there was a defect. the toyota representative is scheduled to look at my car sometime today but i was told by carmax that i was not allowed to meet with the rep because he only deals with the dealership and not the customer. i told them that was unfortunate because the rep would not be able to make a determination without speaking to the person who had a first-hand account of what happened. i am waiting to hear from toyota/scion about their decision to address the safety issue concerning my 2008 scion tc. *tr | |||