Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| UNKNOWN OR OTHER | |||||
| 13707 | 09/21/2007 | 10023162 | Floor mat installation during (pds) pre-delivery service. *nj | 10/30/2007 | |
| 13807 | 09/21/2007 | 10023161 | Floor mat installation during (pds) pre-delivery service. *nj | 10/30/2007 | |
| 00307 | 04/26/2007 | 10022144 | Techstream ecu flash reprogramming procedure. *kb | 07/06/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/24/2013 | 46000 | ||
| On february 24, 2013, i was opening my trunk like normal and the entire plastic piece snapped in half and dangled from the back of my car via the wiring that powers the lights above the license plate. basically, the hydraulics that is supposed to open the trunk is worthless and doesn't even pick up the weight of the trunk until it is two-thirds of the way open. i rarely use my trunk because i usually just toss everything into the back seat. i would say that after owning my car for almost five years, i've maybe opened the trunk 50 times, if that. toyota issued a service bulletin stating they know that the piece has extreme potential to break but refuses to issue a recall on the piece. for the thousands of scion users outside their warranty period, we are faced with the cost of ensuring the safety of ourselves and fellow drivers because of a poorly manufactured, plastic garnish designed by toyota as a means to enter the trunk. my piece is currently duct taped back together and covers the brake lights above the piece. other owners face the issue of the lights above their license plate not working which makes them in violation of traffic laws that required an illuminated license plate. a toyota service bulletin states that the part needs to be replaced with an | |||
| 03/31/2012 | 40000 | ||
| During the normal course of opening the rear hatch, the entire panel snapped off due to plastic clips that have become brittle. i have attempted to fix it but no fix seems to be permanent and, through additional research, i have seen that this is a common issue with most tcs and is clearly a design flaw. in order to replace the hatch release, the cost is upwards of $350. the handle just broke again today. with the number of issues surrounding this part, there should be a recall by toyota/scion as they are responsible for the inadequate hatch release parts. | |||
| 07/02/2012 | 31000 | ||
| The lift gate on the trunk broke off with minimal usage. it seems to be a recurring problem going back to the 2005 model. i have reviewed many complaints online. its to bad they dont report it here. the dealers know this is a problem because when i went in to get it fixed the guy said without looking it up it would $425.00 so he said it happens a lot. it is a major problem on these vechicles. please check this out for us owners. | |||
| 04/15/2012 | 54000 | ||
| Hello i went to my car to get my grocery out of the trunk and when i went to open the truck the hatch handle clips broke i contacted scion they said there aren't any complaints and because i hadn't had my car service at scion dealership i wasn't showing brand loyalty so they can't help me, with this part being broken their isn't a way to get into the trunk. | |||
| 04/08/2012 | |||
| My 2008 scion tc's rear truck handle has broken off. i have never opened my trunk in the past nor present with any forceful manner. this is a critical component to a vehicle and i have researched this issue to find that this production flaw by toyota/scion has affected many. | |||
| 03/02/2012 | 0 | ||
| The trunk latch broke off! a little bit of research on the web and low and behold, this problem is everywhere! it is such a cheaply made part and so clearly breaks all the time. toyota absolutely should recall and fix this problem at no charge to owners! | |||
| 05/14/2008 | 24 | ||
| Tl*the contact owns a 2008 toyota scion tc. the contact noticed that the surface area on the instrument panel was uneven. he speculated that it was due to a design defect. the dealer stated that they were unaware of the issue and had no way of assessing the cause of the failure. the failure mileage was 24 and current mileage was 9,000. | |||
| 05/01/2008 | 24 | ||
| Tl*the contact owns a 2008 toyota scion tc. the contact noticed that the top of the dashboard had uneven spots, which looked deformed. there were obvious high and low spots on the dashboard. the vehicle was taken to the dealer and the service manager stated that they did not have another vehicle of its kind to compare the vehicle to or validate the failure; therefore, they considered it to be a normal issue. the contact believes that the dashboard needs to be corrected and should be the manufacturer's responsibility to repair since it is still under warranty. the vin was unknown. the failure mileage was 24 and current mileage was 9,000. | |||
| 06/25/2008 | 5000 | ||
| Was on a highway at about 60 mph. with a friend. all of a sudden, there was a huge explosion, nearly causing me to drive off the road....then glass started falling all around the car. thankfully, the window screen blocked most of the glass from falling inside the car on top of us....though some did fall thru the cracks around the screen. took to dealership where they are fixing. however, we could have been killed by this incident had the glass fallen in our eyes, blinded my driving, or severely cut us. this is a very big danger in my opinion. | |||